Fame Host (https://fame.so) The Vacation Rental Show, Hosted by Lynell Gordon https://podcasts.fame.so/the-vacation-rental-show https://feeds.fame.so/the-vacation-rental-show The Vacation Rental Show hosted by Lynell Gordon dives into the strategies, technology, and trends shaping the vacation rental industry. Designed for vacation rental hosts, property managers, and short-term rental operators, each episode explores what’s actually working in today’s fast-moving market. From vacation rental management and short-term rental pricing strategy to marketing, automation tools, and property management software, Lynell and her guests share practical insights grounded in real-world experience and hands-on expertise to help you grow, scale, and optimize your vacation rental business. If you’re looking to increase bookings, improve guest experience, increase occupancy rates, and build a more successful short-term rental business, this show is for you. Copyrights © 2024 All Rights Reserved by Local Social, Inc. en Mon, 19 Sep 2022 11:02:53 +0000 Wed, 22 Apr 2026 19:12:42 +0000 https://content.fameapp.so/uploads/y31mv0lq/92c82b50-76b2-11f0-916b-61616552a529/92c82c40-76b2-11f0-9b12-7b7eced39355.jpg The Vacation Rental Show, Hosted by Lynell Gordon https://podcasts.fame.so/the-vacation-rental-show The Vacation Rental Show hosted by Lynell Gordon dives into the strategies, technology, and trends shaping the vacation rental industry. Designed for vacation rental hosts, property managers, and short-term rental operators, each episode explores what’s actually working in today’s fast-moving market. From vacation rental management and short-term rental pricing strategy to marketing, automation tools, and property management software, Lynell and her guests share practical insights grounded in real-world experience and hands-on expertise to help you grow, scale, and optimize your vacation rental business. If you’re looking to increase bookings, improve guest experience, increase occupancy rates, and build a more successful short-term rental business, this show is for you. Inhabit The Vacation Rental Show hosted by Lynell Gordon dives into the strategies, technology, and trends shaping the vacation rental industry. Designed for vacation rental hosts, property managers, and short-term rental operators, each episode explores what’s actually working in today’s fast-moving market. From vacation rental management and short-term rental pricing strategy to marketing, automation tools, and property management software, Lynell and her guests share practical insights grounded in real-world experience and hands-on expertise to help you grow, scale, and optimize your vacation rental business. If you’re looking to increase bookings, improve guest experience, increase occupancy rates, and build a more successful short-term rental business, this show is for you. No No episodic Inhabit The Vacation Rental Show hosted by Lynell Gordon dives into the strategies, technology, and trends shaping the vacation rental industry. Designed for vacation rental hosts, property managers, and short-term rental operators, each episode explores what’s actually working in today’s fast-moving market. From vacation rental management and short-term rental pricing strategy to marketing, automation tools, and property management software, Lynell and her guests share practical insights grounded in real-world experience and hands-on expertise to help you grow, scale, and optimize your vacation rental business. If you’re looking to increase bookings, improve guest experience, increase occupancy rates, and build a more successful short-term rental business, this show is for you. The Vacation Rental Show hosted by Lynell Gordon dives into the strategies, technology, and trends shaping the vacation rental industry. Designed for vacation rental hosts, property managers, and short-term rental operators, each episode explores what’s actually working in today’s fast-moving market. From vacation rental management and short-term rental pricing strategy to marketing, automation tools, and property management software, Lynell and her guests share practical insights grounded in real-world experience and hands-on expertise to help you grow, scale, and optimize your vacation rental business. If you’re looking to increase bookings, improve guest experience, increase occupancy rates, and build a more successful short-term rental business, this show is for you. Vacation Rental, Lynell Gordon, Real Estate, The Vacation Rental Show, management, investing, investment, business, entrepreneurship, property, rental Show, PropCast, Vacation Rental Revolution, Vacation Rental Machine, vrbo, vacasa, airbnb, Lynell Gordon team@fame.so No No No Why Every Property Manager Needs to Get Involved in Advocacy with Ginger Harrelson of Beachball Properties https://podcasts.fame.so/e/rnkl45k8-why-every-property-manager-needs-to-get-involved-in-advocacy-with-ginger-harrelson-of-beachball-properties Why Every Property Manager Needs to Get Involved in Advocacy with Ginger Harrelson of Beachball Properties 164 No No 70wj3kz1 In Part 2 of this conversation with Ginger Harrelson, founder of Beachball Properties and Orange Beach City Councilwoman, the discussion moves from the legislative fight into the boots-on-ground reality of what OTA non-compliance costs professional property managers every day. Ginger breaks down why the owner contract makes you personally liable for lodging tax remittance, even when a platform is collecting and holding those funds. She addresses the growing unlicensed cohosting crisis, including a coordinated form letter soliciting owners away from professional management companies using nearly identical language across the industry. The conversation covers practical steps any property manager can take to get involved in advocacy, from signing letters to showing up at city council meetings. Ginger also shares her community marketing philosophy, including how she built a Facebook group with over 115,000 followers that drives direct bookings for Beachball Properties. This episode is sponsored by RevMax, the premier full service revenue management system built for vacation rental managers who are looking for a market edge. This episode is sponsored by RevMax.
Part 2 of Ginger Harrelson's conversation with Lynell Gordon on The Vacation Rental Show shifts from the legislative fight into the daily reality of what professional property managers are up against and what they can actually do about it. Ginger covers the legal liability gap that exists when OTAs hold lodging tax funds, the unlicensed cohosting crisis playing out through coordinated owner solicitation letters, and the practical case for why every licensed property manager should be engaged in advocacy at some level, whether that means signing a letter, attending a council meeting, or running for office.


What You'll Learn:

  • Why your owner contract makes you personally liable for lodging tax compliance, even when the OTA collects and holds those funds
  • How unlicensed cohosts are using a coordinated form letter to solicit your owners directly, and why the real estate commission has no authority to stop them
  • What property managers in licensed law states can do right now to engage in meaningful advocacy
  • Why getting a seat at the table, including a city council seat, is one of the most impactful moves a property manager can make
  • How community building through social media translates directly into brand loyalty and direct bookings
  • Why the timing of owner fund distribution matters more than most new property managers realize


Ginger Harrelson is the founder and operator of Beachball Properties, a professional vacation rental management company based in Orange Beach and Gulf Shores, Alabama. A licensed attorney and elected Orange Beach City Councilwoman, Ginger brings a rare combination of legal expertise, operational experience, and civic leadership to her advocacy work. She has been a leading voice in challenging OTA tax compliance practices in Alabama and was instrumental in organizing the professional property management community to engage with state legislators on issues of fairness, accountability, and licensure.


This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode






The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 21 Apr 2026 10:00:00 +0000 Inhabit Inhabit 2470 In Part 2 of this conversation with Ginger Harrelson, founder of Beachball Properties and Orange Beach City Councilwoman, the discussion moves from the legislative fight into the boots-on-ground reality of what OTA non-compliance costs professional property managers every day. Ginger breaks down why the owner contract makes you personally liable for lodging tax remittance, even when a platform is collecting and holding those funds. She addresses the growing unlicensed cohosting crisis, including a coordinated form letter soliciting owners away from professional management companies using nearly identical language across the industry. The conversation covers practical steps any property manager can take to get involved in advocacy, from signing letters to showing up at city council meetings. Ginger also shares her community marketing philosophy, including how she built a Facebook group with over 115,000 followers that drives direct bookings for Beachball Properties. This episode is sponsored by RevMax, the premier full service revenue management system built for vacation rental managers who are looking for a market edge. This episode is sponsored by RevMax. In Part 2 of this conversation with Ginger Harrelson, founder of Beachball Properties and Orange Beach City Councilwoman, the discussion moves from the legislative fight into the boots-on-ground reality of what OTA non-compliance costs professional property managers every day. Ginger breaks down why the owner contract makes you personally liable for lodging tax remittance, even when a platform is collecting and holding those funds. She addresses the growing unlicensed cohosting crisis, including a coordinated form letter soliciting owners away from professional management companies using nearly identical language across the industry. The conversation covers practical steps any property manager can take to get involved in advocacy, from signing letters to showing up at city council meetings. Ginger also shares her community marketing philosophy, including how she built a Facebook group with over 115,000 followers that drives direct bookings for Beachball Properties. This episode is sponsored by RevMax, the premier full service revenue management system built for vacation rental managers who are looking for a market edge. This episode is sponsored by RevMax. UnlicensedCohosting, PropertyManagerAdvocacy, TaxAccountability, LodgingTaxCompliance, CommunityMarketing, VacationRentalBranding, DirectBooking, PropertyManagerRights, OTAAccountability, ProfessionalPropertyManagement, STRRegulation, FloridaLicensing, BrandBuilding, FacebookCommunity, LocalGovernment, CohostingSolicitation, VacationRentalLeadership, TaxationWithoutRepresentation, GetInvolved, PropertyManagementLaw No No How One Property Manager Took on Airbnb and Won with Ginger Harrelson of Beachball Properties https://podcasts.fame.so/e/5nz7lm28-how-one-property-manager-took-on-airbnb-and-won-with-ginger-harrelson-of-beachball-properties How One Property Manager Took on Airbnb and Won with Ginger Harrelson of Beachball Properties 163 No No 80znymp0 When an Airbnb-backed bill moved quietly through the Alabama legislature, most property managers never saw it coming. Ginger Harrelson did. In this episode of The Vacation Rental Show, host Lynell Gordon welcomes Ginger, co-owner and chief legal officer of Beachball Properties and elected city councilwoman for Orange Beach, Alabama, for a conversation that is equal parts legal education and advocacy blueprint. Ginger walks through what merchant of record law actually means, why Airbnb's model puts licensed property managers in a legally and financially precarious position, and how two real refund incidents cost her company thousands of dollars without a single phone call from the platform. She then shares how a coalition of over 20 property managers and tourism stakeholders stopped the Airbnb-backed bill from passing the Alabama Senate, and what property managers in every state can do to protect their businesses, their owners, and their fiduciary responsibilities. This episode is sponsored by RevMax.
Ginger Harrelson, co-owner and chief legal officer of Beachball Properties, joins host Lynell Gordon for a conversation that starts with a $5,000 refund issued without a phone call and ends with a state senate bill stopped in its tracks. This episode traces one complete arc: how an Airbnb-backed bill was discovered moving through the Alabama legislature, what merchant of record law means and why Airbnb is not complying with it, and how collective action by a coalition of professional property managers made all the difference.


What You'll Learn:

  • What merchant of record status means and why Alabama law requires it of licensed property managers
  • How Airbnb's fund-holding model creates real cash flow problems for managers operating at scale
  • Why two arbitrary refund decisions cost Beachball Properties thousands of dollars with zero advance notice
  • How the GUMBO coalition worked with State Senator Chris Elliott to stop the bill before it passed the Senate
  • Why unlicensed cohosting operations pose a serious legal and consumer protection problem
  • What property managers in any state can do right now to protect their businesses through local advocacy


Ginger Harrelson is the co-owner and chief legal officer of Beachball Properties, a Gulf Shores-based vacation rental management company that has grown from 14 properties to over 350 in ten years. She is a licensed attorney in Alabama and a newly elected city councilwoman for Orange Beach. Ginger is also a member of GUMBO, the Gulf United Metro Business Organization, and one of the most active advocacy voices in the short-term rental industry.


This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 14 Apr 2026 14:56:00 +0000 Inhabit Inhabit 1916 When an Airbnb-backed bill moved quietly through the Alabama legislature, most property managers never saw it coming. Ginger Harrelson did. In this episode of The Vacation Rental Show, host Lynell Gordon welcomes Ginger, co-owner and chief legal officer of Beachball Properties and elected city councilwoman for Orange Beach, Alabama, for a conversation that is equal parts legal education and advocacy blueprint. Ginger walks through what merchant of record law actually means, why Airbnb's model puts licensed property managers in a legally and financially precarious position, and how two real refund incidents cost her company thousands of dollars without a single phone call from the platform. She then shares how a coalition of over 20 property managers and tourism stakeholders stopped the Airbnb-backed bill from passing the Alabama Senate, and what property managers in every state can do to protect their businesses, their owners, and their fiduciary responsibilities. This episode is sponsored by RevMax. When an Airbnb-backed bill moved quietly through the Alabama legislature, most property managers never saw it coming. Ginger Harrelson did. In this episode of The Vacation Rental Show, host Lynell Gordon welcomes Ginger, co-owner and chief legal officer of Beachball Properties and elected city councilwoman for Orange Beach, Alabama, for a conversation that is equal parts legal education and advocacy blueprint. Ginger walks through what merchant of record law actually means, why Airbnb's model puts licensed property managers in a legally and financially precarious position, and how two real refund incidents cost her company thousands of dollars without a single phone call from the platform. She then shares how a coalition of over 20 property managers and tourism stakeholders stopped the Airbnb-backed bill from passing the Alabama Senate, and what property managers in every state can do to protect their businesses, their owners, and their fiduciary responsibilities. This episode is sponsored by RevMax. OTAcompliance, merchantofrecord, vacationrentaladvocacy, Alabamarealestate, GUMBOcoalition, Airbnbcompliance, vacationrentalrights, escrowaccounts, fiduciaryduty, shorttermrentallaw, OTAaccountability, propertymanagerfairness, lodgingtaxcompliance, realestatebrokerlicensing, vacationrentallegislation, industryadvocacy, arbitraryrefunds, tourismprotectionact, localgovernmentadvocacy, propertymanagementcompliance No No Why Quiet Leaders Are Building the Foundation of Hospitality with Heather Fillmore of StayLuxe https://podcasts.fame.so/e/vn5j4v18-why-quiet-leaders-are-building-the-foundation-of-hospitality-with-heather-fillmore-of-stayluxe Why Quiet Leaders Are Building the Foundation of Hospitality with Heather Fillmore of StayLuxe 162 No No 80q3x8w0 Heather M Fillmore, cofounder and CEO of StayLuxe Properties in Park City, Utah, joins host Lynell Gordon for a candid conversation about what it really means to run an intentionally small vacation rental business with purpose and integrity. Heather brings a distinctive combination of expertise in staging, styling, photography, and copywriting to her boutique portfolio of luxury vacation homes, and in this episode she shares the values and frameworks that guide every decision she makes. From redefining unreasonable hospitality to challenging the industry's obsession with door count, Heather offers a refreshing perspective on success, leadership, and grace. She also explores what it means to lead as an introvert in an industry that tends to reward the loudest voices and why quiet, consistent action is actually building the foundation of hospitality. This episode is sponsored by RentalGuardian
Heather M Fillmore, cofounder and CEO of StayLuxe Properties in Park City, Utah, joins The Vacation Rental Show for an honest and insightful conversation about intentional small business ownership, values-led leadership, and what it truly means to succeed in the vacation rental industry. Heather has built a reputation as an expert in staging, styling, photography, and copywriting, and she brings that same depth of perspective to every topic covered in this episode.


What You'll Learn:

  • Why running an intentionally small vacation rental business is a strategic choice, not a limitation, and what it takes to sustain it with excellence
  • How to redefine unreasonable hospitality using a simple two-sentence framework: be generous with surprises, be consistent with rules
  • Why success in vacation rentals has nothing to do with door count or revenue numbers and everything to do with how you show up each day
  • What introvert leadership looks like in an industry that defaults to loud, conference-driven networking and how to thrive on your own terms
  • Why vacation rental photography and real estate photography are fundamentally different disciplines and what operators lose when they treat them the same
  • How to give yourself grace as a small operator, embrace the permission to start over in the middle, and build a business that aligns with your values


About Heather M Fillmore: She is the cofounder and CEO of StayLuxe Properties, a boutique luxury vacation rental management company based in Park City, Utah. With seven years of experience in the vacation rental industry, Heather has made a name for herself through her meticulous attention to staging, styling, photography, and copywriting. She is passionate about creating inviting spaces that allow guests to immediately relax and connect, and she supports her local community through ongoing charitable contributions. Heather is also an author and a contributor to the hospitality industry anthology A Hospitable Host.


This episode is sponsored by RentalGuardian

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 07 Apr 2026 10:00:00 +0000 Inhabit Inhabit 2393 Heather M Fillmore, cofounder and CEO of StayLuxe Properties in Park City, Utah, joins host Lynell Gordon for a candid conversation about what it really means to run an intentionally small vacation rental business with purpose and integrity. Heather brings a distinctive combination of expertise in staging, styling, photography, and copywriting to her boutique portfolio of luxury vacation homes, and in this episode she shares the values and frameworks that guide every decision she makes. From redefining unreasonable hospitality to challenging the industry's obsession with door count, Heather offers a refreshing perspective on success, leadership, and grace. She also explores what it means to lead as an introvert in an industry that tends to reward the loudest voices and why quiet, consistent action is actually building the foundation of hospitality. This episode is sponsored by RentalGuardian Heather M Fillmore, cofounder and CEO of StayLuxe Properties in Park City, Utah, joins host Lynell Gordon for a candid conversation about what it really means to run an intentionally small vacation rental business with purpose and integrity. Heather brings a distinctive combination of expertise in staging, styling, photography, and copywriting to her boutique portfolio of luxury vacation homes, and in this episode she shares the values and frameworks that guide every decision she makes. From redefining unreasonable hospitality to challenging the industry's obsession with door count, Heather offers a refreshing perspective on success, leadership, and grace. She also explores what it means to lead as an introvert in an industry that tends to reward the loudest voices and why quiet, consistent action is actually building the foundation of hospitality. This episode is sponsored by RentalGuardian IntentionallySmall, IntrovertLeadership, VacationRentalStaging, GuestExperience, UnreasonableHospitality, SmallBusinessOperator, PropertyManagementBoundaries, LuxuryVacationRentals, StagingExpertise, VacationRentalPhotography, SuccessRedefined, SmallTeamOperations, WorkLifeBalance, GuestExpectations, HospitalityStandards, GraceInBusiness, PersonalityTypesInBusiness, PropertyManagerSupport, VacationRentalOperations, SeasonalRevenueManagement No No What Success Beyond Revenue Actually Looks Like for Vacation Rental Owners with Hunter Harrelson of Beach Ball Properties https://podcasts.fame.so/e/p8ll04l8-what-success-beyond-revenue-actually-looks-like-for-vacation-rental-owners-with-hunter-harrelson-of-beach-ball-properties What Success Beyond Revenue Actually Looks Like for Vacation Rental Owners with Hunter Harrelson of Beach Ball Properties 161 No No x1l6qy61 Hunter Harrelson returns for part two of his conversation on The Vacation Rental Show, picking up where the systems and hiring discussion left off to go deeper into the org structure, brand philosophy, and leadership principles behind Beachball Properties. Hunter is the owner and CEO of Beachball Properties, a family-owned vacation rental company serving more than 350 properties across the Alabama Gulf Coast. In this episode, Hunter walks through the funnel-based org structure he built to step back from daily operations, the COVID refund decision that took Beachball Properties from 100 to 250 properties almost overnight, and why branding should be the first investment any new property manager makes. He also shares the leadership lesson he keeps relearning about holding on to the wrong people, and what success genuinely means to him beyond revenue and property counts. This episode is sponsored by Streamline
Hunter Harrelson, owner and CEO of Beachball Properties, returns for part two of a conversation that goes beyond systems and hiring into the decisions and values that define how a 350-property Gulf Coast operation actually runs. This episode covers the org structure, the brand philosophy, the COVID moment that changed everything, and what it means to build a business bigger than its founders.


What You'll Learn:

  • How Hunter built a funnel-based org structure that separates customer service, maintenance, housekeeping, and owner relations into communicating departments under a single operations manager
  • Why the decision to refund $560,000 in escrow funds during COVID took Beachball Properties from 100 to 250 properties in a matter of weeks
  • The leadership mistake Hunter keeps relearning: holding on to people too long because of personal loyalty when the business has outgrown the role
  • Why branding is the most important first investment any new property manager can make and how the name Beachball Properties was born
  • How owner connection drives retention and why stepping back from founder-led relationships requires building a team that carries that trust forward
  • What success actually means to Hunter beyond revenue: financial security, family time, and a business that runs without him in the middle of everything


About Hunter Harrelson: Hunter Harrelson is the owner and CEO of Beachball Properties, a family-owned vacation rental company serving Gulf Shores, Fort Morgan, and Orange Beach on Alabama's Gulf Coast. He founded Beachball Properties in 2016 alongside his wife Ginger, bootstrapping the company from a 20-property portfolio by leveraging his background in financial services, construction, and disciplined operational thinking. Beachball Properties won the VRMA Company of the Year award in 2022 and has grown to more than 350 properties under management.


🎧 Listen on Apple Podcasts | Listen on Spotify 📺 Watch on YouTube | Follow The Vacation Rental Show for weekly insights

This episode is sponsored by Streamline

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 31 Mar 2026 10:00:00 +0000 Inhabit Inhabit 1713 Hunter Harrelson returns for part two of his conversation on The Vacation Rental Show, picking up where the systems and hiring discussion left off to go deeper into the org structure, brand philosophy, and leadership principles behind Beachball Properties. Hunter is the owner and CEO of Beachball Properties, a family-owned vacation rental company serving more than 350 properties across the Alabama Gulf Coast. In this episode, Hunter walks through the funnel-based org structure he built to step back from daily operations, the COVID refund decision that took Beachball Properties from 100 to 250 properties almost overnight, and why branding should be the first investment any new property manager makes. He also shares the leadership lesson he keeps relearning about holding on to the wrong people, and what success genuinely means to him beyond revenue and property counts. This episode is sponsored by Streamline Hunter Harrelson returns for part two of his conversation on The Vacation Rental Show, picking up where the systems and hiring discussion left off to go deeper into the org structure, brand philosophy, and leadership principles behind Beachball Properties. Hunter is the owner and CEO of Beachball Properties, a family-owned vacation rental company serving more than 350 properties across the Alabama Gulf Coast. In this episode, Hunter walks through the funnel-based org structure he built to step back from daily operations, the COVID refund decision that took Beachball Properties from 100 to 250 properties almost overnight, and why branding should be the first investment any new property manager makes. He also shares the leadership lesson he keeps relearning about holding on to the wrong people, and what success genuinely means to him beyond revenue and property counts. This episode is sponsored by Streamline VacationRentalOperations, OrganizationalStructure, COVIDRecovery, CancellationPolicyVacationRental, VacationRentalBrandBuilding, BeachballProperties, BusinessScaling, PropertyManagerGrowth, RevenueManagement, OwnerRelations, LeadershipLessons, BusinessDecisions, VacationRentalSuccess, GulfCoastRentals, Entrepreneurship, HospitalityOperations, ServantLeadership, PersonalityProfile, TeamStructure, PropertyManagementFoundation No No How to Build Real AI Tools That Transform Your Vacation Rental Operations with Hunter Harrelson of Beach Ball Properties https://podcasts.fame.so/e/v85jky6n-how-to-build-real-ai-tools-that-transform-your-vacation-rental-operations-with-hunter-harrelson-of-beach-ball-properties How to Build Real AI Tools That Transform Your Vacation Rental Operations with Hunter Harrelson of Beach Ball Properties 160 No No 81q3r4v1 Hunter Harrelson is the owner and CEO of Beachball Properties, a fast-growing family-owned vacation rental company serving the Alabama Gulf Coast with more than 350 properties. Before founding Beachball Properties in 2016, Hunter spent over two decades in financial services at Merrill Lynch and Regions Bank, and he and his wife Ginger bootstrapped the business from scratch by selling their home, their boat, and cashing in their retirement plans. In this episode, Hunter shares the operational systems and people frameworks behind the company's growth, including how he built a custom AI tool using Google's Gemini platform and his own SOPs to transform customer service, why his processes break at every 50 properties and what he does about it, and how Culture Index drives every hiring decision at Beachball Properties. He also reflects on the 2022 VRMA tech buying frenzy, the consolidation that followed, and why staying focused on core strengths is what separates operators who scale from those who stall. This episode is sponsored by Streamline.
Hunter Harrelson, owner and CEO of Beachball Properties, brings more than two decades of financial services experience to the vacation rental industry. In this episode, he unpacks the systems, hiring frameworks, and operational disciplines behind the growth of one of the Alabama Gulf Coast's most recognized property management companies, from 20 properties at launch to more than 350 today.


What You'll Learn:

  • How Hunter built a custom AI bot using Google's Gemini platform and Beachball Properties' own SOPs to solve real customer service problems
  • Why processes break at every 50 properties and how the off-season becomes the most important season for operational planning
  • The visionary-integrator framework Hunter uses to lead at scale without sitting in the middle of every decision
  • How Culture Index shapes every hire and why overriding the data always costs more than following it
  • What the 2022 VRMA tech buying frenzy taught Hunter about financial discipline and vendor accountability
  • Why companies that try to do everything lose their core values in the process


About Hunter Harrelson: Hunter Harrelson is the owner and CEO of Beachball Properties, a family-owned vacation rental company serving Gulf Shores, Fort Morgan, and Orange Beach on Alabama's Gulf Coast. Prior to founding Beachball Properties in 2016, Hunter spent over two decades in financial services with Merrill Lynch and Regions Bank. He and his wife Ginger bootstrapped the company from the ground up, leveraging his financial discipline, his background in construction, and Ginger's legal expertise to build a systems-driven operation focused on strong financial performance, long-term owner partnerships, and operational excellence. Beachball Properties won the VRMA Company of the Year award in 2022.


🎧 Listen on Apple Podcasts | Listen on Spotify 📺 Watch on YouTube | Follow The Vacation Rental Show for weekly insights


This episode is sponsored by Streamline

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 24 Mar 2026 10:00:00 +0000 Inhabit Inhabit 1289 Hunter Harrelson is the owner and CEO of Beachball Properties, a fast-growing family-owned vacation rental company serving the Alabama Gulf Coast with more than 350 properties. Before founding Beachball Properties in 2016, Hunter spent over two decades in financial services at Merrill Lynch and Regions Bank, and he and his wife Ginger bootstrapped the business from scratch by selling their home, their boat, and cashing in their retirement plans. In this episode, Hunter shares the operational systems and people frameworks behind the company's growth, including how he built a custom AI tool using Google's Gemini platform and his own SOPs to transform customer service, why his processes break at every 50 properties and what he does about it, and how Culture Index drives every hiring decision at Beachball Properties. He also reflects on the 2022 VRMA tech buying frenzy, the consolidation that followed, and why staying focused on core strengths is what separates operators who scale from those who stall. This episode is sponsored by Streamline. Hunter Harrelson is the owner and CEO of Beachball Properties, a fast-growing family-owned vacation rental company serving the Alabama Gulf Coast with more than 350 properties. Before founding Beachball Properties in 2016, Hunter spent over two decades in financial services at Merrill Lynch and Regions Bank, and he and his wife Ginger bootstrapped the business from scratch by selling their home, their boat, and cashing in their retirement plans. In this episode, Hunter shares the operational systems and people frameworks behind the company's growth, including how he built a custom AI tool using Google's Gemini platform and his own SOPs to transform customer service, why his processes break at every 50 properties and what he does about it, and how Culture Index drives every hiring decision at Beachball Properties. He also reflects on the 2022 VRMA tech buying frenzy, the consolidation that followed, and why staying focused on core strengths is what separates operators who scale from those who stall. This episode is sponsored by Streamline. VacationRentalTechnology, AIImplementation, BeachballProperties, CultureIndex, HiringFramework, SOPAutomation, TechStackAudit, VendorManagement, ScalingOperations, PropertyManagementGrowth, GeminiAI, CustomerServiceTraining, TeamBuilding, OperationalExcellence, TechConsolidation, PersonnelManagement, VRMAConference, ProcessManagement, VacationRental, GulfCoastRentals No No Testing Everything and Scaling Smart with Derek DeCesere of Sand Stays https://podcasts.fame.so/e/28xz41z8-testing-everything-and-scaling-smart-with-derek-decesere-of-sand-stays Testing Everything and Scaling Smart with Derek DeCesere of Sand Stays 159 No No 60mkrlk0 What does it actually take to grow a vacation rental business without losing your sanity or your profit margin? In this episode, Lynell Gordon sits down with Derek DeCesere, CEO of Sand Stays, a Maine-based property management company that has managed more than 200 properties, hosted over 25,000 reservations, and earned more than 10,000 five-star reviews. Derek shares the unfiltered truth about scaling, from the shiny object trap that cost him thousands per month, to why more units do not automatically mean more profit. He talks through the operational systems he built to protect guest experience, why speed is the single biggest driver of five-star reviews, and how he uses AI without losing the human touch that guests expect. He also pulls back the curtain on what is next for Sand Stays, including a flexible, a la carte service model built around technology support. This episode is sponsored by RentalGuardian.
What you'll learn:

  • Why scaling your portfolio does not automatically increase your profit and how to structure deals that actually work
  • The costly shiny object mistake Derek made and the simple rule that helps you avoid it
  • Which operational area to systematize first to protect your guest experience as you grow
  • Why speed is the single most consistent driver of five-star reviews at Sand Stays
  • How to use AI strategically without replacing the human connection guests expect
  • What an a la carte, technology support model for property management looks like in practice


Derek DeCesere is the CEO of Sand Stays, a Maine-based vacation rental management company with more than 200 properties, 25,000 reservations, and over 10,000 five-star reviews. With more than a decade in short-term rentals, Derek has built a scalable operation grounded in strong systems, smart delegation, and a practical approach to technology that keeps guest experience at the center of everything.


In this episode, Derek gets refreshingly honest about the mistakes he made growing Sand Stays, including overspending on services he never used, hiring too fast, and learning the hard way that more doors does not mean more profit. He walks through how he built out guest messaging as his first operational priority, why response speed is his number one five-star driver, and how he now balances AI-powered efficiency with genuine human hospitality.


Derek also shares his vision for the next chapter at Sand Stays, a flexible, a la carte model that positions the company as a technology support partner for small hotels, boutique motels, and individual property owners who need expert help without full-service management.


This episode is sponsored by Rental Guardian.


🎧 Listen on Apple Podcasts | Listen on Spotify 📺 Watch on YouTube | Follow The Vacation Rental Show for weekly insights

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 17 Mar 2026 10:00:00 +0000 Inhabit Inhabit 1554 What does it actually take to grow a vacation rental business without losing your sanity or your profit margin? In this episode, Lynell Gordon sits down with Derek DeCesere, CEO of Sand Stays, a Maine-based property management company that has managed more than 200 properties, hosted over 25,000 reservations, and earned more than 10,000 five-star reviews. Derek shares the unfiltered truth about scaling, from the shiny object trap that cost him thousands per month, to why more units do not automatically mean more profit. He talks through the operational systems he built to protect guest experience, why speed is the single biggest driver of five-star reviews, and how he uses AI without losing the human touch that guests expect. He also pulls back the curtain on what is next for Sand Stays, including a flexible, a la carte service model built around technology support. This episode is sponsored by RentalGuardian. What does it actually take to grow a vacation rental business without losing your sanity or your profit margin? In this episode, Lynell Gordon sits down with Derek DeCesere, CEO of Sand Stays, a Maine-based property management company that has managed more than 200 properties, hosted over 25,000 reservations, and earned more than 10,000 five-star reviews. Derek shares the unfiltered truth about scaling, from the shiny object trap that cost him thousands per month, to why more units do not automatically mean more profit. He talks through the operational systems he built to protect guest experience, why speed is the single biggest driver of five-star reviews, and how he uses AI without losing the human touch that guests expect. He also pulls back the curtain on what is next for Sand Stays, including a flexible, a la carte service model built around technology support. This episode is sponsored by RentalGuardian. vacationrentalgrowth, propertymanagementscaling, guestmessaging, responsetimematters, delegationstrategy, AIautomation, worklifebalance, techstackmistakes, directmailmarketing, alacartePMservices, technologysupport, operationalefficiency, hiringstrategy, fivestarreviews, propertymanagernetworking, STRbusinessmodel, leasearbitrage, dynamicpricing, PMSsystems, propertymanagementMaine No No Building Property Management Companies That Scale with Merilee Karr of Under the Doormat https://podcasts.fame.so/e/x8125rkn-building-property-management-companies-that-scale-with-merilee-karr-of-under-the-doormat Building Property Management Companies That Scale with Merilee Karr of Under the Doormat 158 No No 713rnzm0 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Merilee Karr, founder and CEO of Under the Doormat Group and former chairperson of the UK's short-term rental industry association. Merilee brings a rare mix of operational, technological, and advocacy expertise to a wide-ranging conversation about what it actually takes to grow a property management business. The episode covers the importance of building systems for the company you want to be—not the one you are today—and why technology integration is critical to avoiding what Merilee's COO calls "death by Chrome tab." Merilee also unpacks the AI strategies property managers can adopt now, from data centralization to owning your supply, and explores how the industry can professionalize without losing the authenticity that makes short-term rentals special. This episode is sponsored by RevMax

In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Merilee Karr, founder and CEO of Under the Doormat Group and former chairperson of the UK's short-term rental industry association. Merilee brings a rare mix of operational, technological, and advocacy expertise to a wide-ranging conversation about what it actually takes to grow a property management business.


The episode covers the importance of building systems for the company you want to be—not the one you are today—and why technology integration is critical to avoiding what Merilee's COO calls "death by Chrome tab." Merilee also unpacks the AI strategies property managers can adopt now, from data centralization to owning your supply, and explores how the industry can professionalize without losing the authenticity that makes short-term rentals special.


This episode is sponsored by RevMax


What you'll learn:

  • Why you should build systems for the company you want to be in 2–3 years, not just for today
  • How technology integration reduces the "death by Chrome tab" problem and improves team training and efficiency
  • Why owning exclusive property supply is your most important competitive advantage in an AI world
  • How to centralize your data to power AI-driven guest interactions and own your brand voice
  • What "standards, not standardization" means for professionalizing without losing your authentic edge
  • How proactive industry advocacy can open entirely new revenue channels, including government contracts and global distribution


Merilee Karr is the founder and CEO of Under the Doormat Group and the builder of Hosperia, a hospitality technology platform created by operators for operators. She served as chairperson of the UK's short-term rental industry association for seven years and has been an industry spokesperson in major outlets including the BBC, Sky News, The Guardian, and The Huffington Post. Merilee works with governments across Europe and the Middle East to shape responsible regulation and has led landmark initiatives including the Homes for NHS program and the first industry connection into the global distribution system.


This episode is sponsored by RevMax, helping property managers maximize revenue performance across their portfolio.


🎧 Listen on Apple Podcasts | Listen on Spotify 📺 Watch on YouTube | Follow The Vacation Rental Show for weekly insights

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 10 Mar 2026 10:00:00 +0000 Inhabit Inhabit 3278 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Merilee Karr, founder and CEO of Under the Doormat Group and former chairperson of the UK's short-term rental industry association. Merilee brings a rare mix of operational, technological, and advocacy expertise to a wide-ranging conversation about what it actually takes to grow a property management business. The episode covers the importance of building systems for the company you want to be—not the one you are today—and why technology integration is critical to avoiding what Merilee's COO calls "death by Chrome tab." Merilee also unpacks the AI strategies property managers can adopt now, from data centralization to owning your supply, and explores how the industry can professionalize without losing the authenticity that makes short-term rentals special. This episode is sponsored by RevMax In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Merilee Karr, founder and CEO of Under the Doormat Group and former chairperson of the UK's short-term rental industry association. Merilee brings a rare mix of operational, technological, and advocacy expertise to a wide-ranging conversation about what it actually takes to grow a property management business. The episode covers the importance of building systems for the company you want to be—not the one you are today—and why technology integration is critical to avoiding what Merilee's COO calls "death by Chrome tab." Merilee also unpacks the AI strategies property managers can adopt now, from data centralization to owning your supply, and explores how the industry can professionalize without losing the authenticity that makes short-term rentals special. This episode is sponsored by RevMax VacationRentalGrowth, PropertyManagementScaling, TechnologyIntegration, AIImplementation, ShortTermRentalStrategy, PMSSystems, DataOwnership, SupplyGrowth, GuestExperience, IndustryAdvocacy, ResponsibleRegulation, Professionalization, CorporateTravel, GlobalDistributionSystem, VacationRentalStandards, PropertyManagerTechnology, STRBusinessPlanning, OwnerRelationships, CommunityImpact, VacationRentalLeadership No No Fire Prevention Equipment Every Property Manager Needs with Justin Ford https://podcasts.fame.so/e/1n33ww6n-fire-prevention-equipment-every-property-manager-needs-with-justin-ford Fire Prevention Equipment Every Property Manager Needs with Justin Ford 157 No No m1jpmm71 In Part 2 of this two-part episode, safety expert Justin Ford returns to The Vacation Rental Show to continue his conversation with host Lynell Gordon — and this time the focus is on fire prevention, emergency equipment, and the documentation habits that protect operators from costly liability. Justin tackles one of his most controversial positions yet: why fire blankets don't belong in US vacation rentals. He breaks down the difference between adequate and inadequate fire extinguishers, explains exactly where they should be placed for maximum effectiveness, and reveals why unattended cooking fires remain the leading cause of residential fires. He also digs into the growing threat of lithium battery fires from e-bikes, scooters, and aftermarket chargers — and closes with a powerful case for geo-tagged, time-stamped documentation as an operator's best legal defense. If you missed Part 1, go back and listen — and then come straight back here for the practical fire safety guidance every property manager needs to hear. This episode is sponsored by Rental Guardian. In Part 2 of this two-part episode, safety expert Justin Ford returns to The Vacation Rental Show to continue his conversation with host Lynell Gordon — and this time the focus is on fire prevention, emergency equipment, and the documentation habits that protect operators from costly liability.


Justin tackles one of his most controversial positions yet: why fire blankets don't belong in US vacation rentals. He breaks down the difference between adequate and inadequate fire extinguishers, explains exactly where they should be placed for maximum effectiveness, and reveals why unattended cooking fires remain the leading cause of residential fires. He also digs into the growing threat of lithium battery fires from e-bikes, scooters, and aftermarket chargers — and closes with a powerful case for geo-tagged, time-stamped documentation as an operator's best legal defense. 


If you missed Part 1, go back and listen — and then come straight back here for the practical fire safety guidance every property manager needs to hear.


This episode is sponsored by Rental Guardian.


What you'll learn:


✅ Why Justin advises against fire blankets in US vacation rentals — and what to use instead


✅ The fire extinguisher size, placement, and quantity standards operators should follow


✅ Why unattended cooking fires are the number one cause of residential fires


✅ How lithium battery fires start — and the OEM charger rule that prevents them


✅ Why e-bikes and scooters traveling on bike racks are a hidden fire risk at your property


✅ The geo-tagged photo documentation habit that can protect you from liability months after an incident


Justin Ford is a nationally and internationally recognized safety expert specializing in short-term rentals. As the Director of Safety and Certification Programs at Breezeway, Justin leads the industry's most comprehensive safety initiative. He has trained over 10,000 professionals, reached millions through digital education, and personally inspected thousands of vacation rental properties around the globe. In 2025, he was honored with the Pioneer Award from the Shorty Awards in London — the highest individual recognition in the industry for advancing safety innovation. Justin has appeared on ABC's Good Morning America and presents regularly at every major vacation rental conference.


This episode is sponsored by Rental Guardian — your trusted partner for vacation rental protection and risk management.


🎧 Listen on Apple Podcasts | Listen on Spotify 📺 Watch on YouTube | Follow The Vacation Rental Show for weekly insights


This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 03 Mar 2026 10:00:00 +0000 Inhabit Inhabit 1311 In Part 2 of this two-part episode, safety expert Justin Ford returns to The Vacation Rental Show to continue his conversation with host Lynell Gordon — and this time the focus is on fire prevention, emergency equipment, and the documentation habits that protect operators from costly liability. Justin tackles one of his most controversial positions yet: why fire blankets don't belong in US vacation rentals. He breaks down the difference between adequate and inadequate fire extinguishers, explains exactly where they should be placed for maximum effectiveness, and reveals why unattended cooking fires remain the leading cause of residential fires. He also digs into the growing threat of lithium battery fires from e-bikes, scooters, and aftermarket chargers — and closes with a powerful case for geo-tagged, time-stamped documentation as an operator's best legal defense. If you missed Part 1, go back and listen — and then come straight back here for the practical fire safety guidance every property manager needs to hear. This episode is sponsored by Rental Guardian. In Part 2 of this two-part episode, safety expert Justin Ford returns to The Vacation Rental Show to continue his conversation with host Lynell Gordon — and this time the focus is on fire prevention, emergency equipment, and the documentation habits that protect operators from costly liability. Justin tackles one of his most controversial positions yet: why fire blankets don't belong in US vacation rentals. He breaks down the difference between adequate and inadequate fire extinguishers, explains exactly where they should be placed for maximum effectiveness, and reveals why unattended cooking fires remain the leading cause of residential fires. He also digs into the growing threat of lithium battery fires from e-bikes, scooters, and aftermarket chargers — and closes with a powerful case for geo-tagged, time-stamped documentation as an operator's best legal defense. If you missed Part 1, go back and listen — and then come straight back here for the practical fire safety guidance every property manager needs to hear. This episode is sponsored by Rental Guardian. VacationRentalSafety, FireExtinguishers, KitchenFires, LithiumBatteries, EBikeHazards, STRFireProtection, ShortTermRentalRisks, OEMChargers, PropertyLiability, GeotaggedPhotos, DocumentationProtection, UnattendedCooking, VacationRentalHosts, RentalPropertyFires, CleaningCrewProtocols, NegligenceDefense, InsuranceClaims, FireBlanketVsExtinguisher, GuestSafetyEducation, FirePrevention, JustinFord, BreezewaySafety, LithiumBatteryFire, FireSafetyPlacement, RentalGuardian No No Help the Show Grow: Follow & Review https://podcasts.fame.so/e/1n2r5kqn-help-the-show-grow-follow-review Help the Show Grow: Follow & Review 156 No No 21993x51 📣 Quick favor for the vacation rental community: If The Vacation Rental Show has delivered value—whether it's a strategy you implemented, a connection you made, or insight that changed your perspective—we'd love your help spreading the word. Here's what makes the biggest impact: Follow us on Apple Podcasts and Spotify Leave a 2-minute review sharing what the show means to you Share episodes with colleagues who'd benefit Lynell Gordon and our team are committed to bringing you the best conversations in the industry. Your follow and review help us reach more vacation rental professionals who need these insights. We've got incredible guests lined up. Don't miss what's next. Apple - https://apple.co/3lYc2gU Spotify - https://bit.ly/46nrFDO #PropertyManagement #VacationRentals #CommunityGrowth
📣 Quick favor for the vacation rental community:


If The Vacation Rental Show has delivered value—whether it's a strategy you implemented, a connection you made, or insight that changed your perspective—we'd love your help spreading the word.


Here's what makes the biggest impact:

  1. Follow us on Apple Podcasts and Spotify
  2. Leave a 2-minute review sharing what the show means to you
  3. Share episodes with colleagues who'd benefit


Lynell Gordon and our team are committed to bringing you the best conversations in the industry. Your follow and review help us reach more vacation rental professionals who need these insights.


We've got incredible guests lined up. Don't miss what's next.


#PropertyManagement #VacationRentals #CommunityGrowth




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 25 Feb 2026 15:54:00 +0000 Inhabit Inhabit 64 📣 Quick favor for the vacation rental community: If The Vacation Rental Show has delivered value—whether it's a strategy you implemented, a connection you made, or insight that changed your perspective—we'd love your help spreading the word. Here's what makes the biggest impact: Follow us on Apple Podcasts and Spotify Leave a 2-minute review sharing what the show means to you Share episodes with colleagues who'd benefit Lynell Gordon and our team are committed to bringing you the best conversations in the industry. Your follow and review help us reach more vacation rental professionals who need these insights. We've got incredible guests lined up. Don't miss what's next. Apple - https://apple.co/3lYc2gU Spotify - https://bit.ly/46nrFDO #PropertyManagement #VacationRentals #CommunityGrowth 📣 Quick favor for the vacation rental community: If The Vacation Rental Show has delivered value—whether it's a strategy you implemented, a connection you made, or insight that changed your perspective—we'd love your help spreading the word. Here's what makes the biggest impact: Follow us on Apple Podcasts and Spotify Leave a 2-minute review sharing what the show means to you Share episodes with colleagues who'd benefit Lynell Gordon and our team are committed to bringing you the best conversations in the industry. Your follow and review help us reach more vacation rental professionals who need these insights. We've got incredible guests lined up. Don't miss what's next. Apple - https://apple.co/3lYc2gU Spotify - https://bit.ly/46nrFDO #PropertyManagement #VacationRentals #CommunityGrowth No No The Most Common Safety Mistakes Property Managers Make with Justin Ford of Breezeway https://podcasts.fame.so/e/4n9m1zrn-the-most-common-safety-mistakes-property-managers-make-with-justin-ford-of-breezeway The Most Common Safety Mistakes Property Managers Make with Justin Ford of Breezeway 155 No No v07rxkp1 In Part 1 of this two-part episode, safety expert Justin Ford joins host Lynell Gordon on The Vacation Rental Show to tackle the safety blind spots costing property managers money, guests their wellbeing, and operators their businesses. Justin is the Director of Safety and Certification Programs at Breezeway and the industry's foremost authority on short-term rental safety — having trained over 10,000 professionals and personally inspected thousands of properties worldwide. In this episode, Justin breaks down why the home is statistically the most dangerous place a guest will ever stay, and why complacency is the real enemy of safe operations. He covers EV charger installation risks, how guests use properties in ways operators never anticipate, the alarming deck failure rate across the US, federal standards for bunk bed construction, and why he would ban lofts entirely if given the chance. This episode is sponsored by Rental Guardian. Tune in for a conversation that could change how you operate and protect the lives of the guests you serve. This episode is sponsored by Rental Guardian.
In Part 1 of this two-part episode, safety expert Justin Ford joins host Lynell Gordon on The Vacation Rental Show to tackle the safety blind spots costing property managers money, guests their wellbeing, and operators their businesses. 


Justin is the Director of Safety and Certification Programs at Breezeway and the industry's foremost authority on short-term rental safety — having trained over 10,000 professionals and personally inspected thousands of properties worldwide. In this episode, Justin breaks down why the home is statistically the most dangerous place a guest will ever stay, and why complacency is the real enemy of safe operations. 


He covers EV charger installation risks, how guests use properties in ways operators never anticipate, the alarming deck failure rate across the US, federal standards for bunk bed construction, and why he would ban lofts entirely if given the chance. This episode is sponsored by Rental Guardian. Tune in for a conversation that could change how you operate and protect the lives of the guests you serve.


This episode is sponsored by Rental Guardian.

What you'll learn:


✅ Why over 50% of US decks are prone to failure and what operators must do annually


✅ The truth about EV charger safety — and why DIY installation is a serious fire risk


✅ How guests use vacation rental properties in unexpected ways that create hidden hazards


✅ Federal bunk bed standards that building inspectors don't check — but insurers do


✅ Why lofts are the most dangerous sleeping area in any vacation rental property


✅ The documentation habits that protect operators from liability months after an incident


Justin Ford is a nationally and internationally recognized safety expert specializing in short-term rentals. As the Director of Safety and Certification Programs at Breezeway, Justin leads the industry's most comprehensive safety initiative. He has trained over 10,000 professionals, reached millions through digital education, and personally inspected thousands of vacation rental properties around the globe. In 2025, he was honored with the Pioneer Award from the Shorty Awards in London — the highest individual recognition in the industry for advancing safety innovation. Justin has appeared on ABC's Good Morning America and presents regularly at every major vacation rental conference.


This episode is sponsored by Rental Guardian — your trusted partner for vacation rental protection and risk management.


🎧 Listen on Apple Podcasts | Listen on Spotify 📺 Watch on YouTube | Follow The Vacation Rental Show for weekly insights


This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 25 Feb 2026 10:00:00 +0000 Inhabit Inhabit 1293 In Part 1 of this two-part episode, safety expert Justin Ford joins host Lynell Gordon on The Vacation Rental Show to tackle the safety blind spots costing property managers money, guests their wellbeing, and operators their businesses. Justin is the Director of Safety and Certification Programs at Breezeway and the industry's foremost authority on short-term rental safety — having trained over 10,000 professionals and personally inspected thousands of properties worldwide. In this episode, Justin breaks down why the home is statistically the most dangerous place a guest will ever stay, and why complacency is the real enemy of safe operations. He covers EV charger installation risks, how guests use properties in ways operators never anticipate, the alarming deck failure rate across the US, federal standards for bunk bed construction, and why he would ban lofts entirely if given the chance. This episode is sponsored by Rental Guardian. Tune in for a conversation that could change how you operate and protect the lives of the guests you serve. This episode is sponsored by Rental Guardian. In Part 1 of this two-part episode, safety expert Justin Ford joins host Lynell Gordon on The Vacation Rental Show to tackle the safety blind spots costing property managers money, guests their wellbeing, and operators their businesses. Justin is the Director of Safety and Certification Programs at Breezeway and the industry's foremost authority on short-term rental safety — having trained over 10,000 professionals and personally inspected thousands of properties worldwide. In this episode, Justin breaks down why the home is statistically the most dangerous place a guest will ever stay, and why complacency is the real enemy of safe operations. He covers EV charger installation risks, how guests use properties in ways operators never anticipate, the alarming deck failure rate across the US, federal standards for bunk bed construction, and why he would ban lofts entirely if given the chance. This episode is sponsored by Rental Guardian. Tune in for a conversation that could change how you operate and protect the lives of the guests you serve. This episode is sponsored by Rental Guardian. VacationRentalSafety, PropertyManagementInspections, STRsafety, GuestInjuryPrevention, DeckCollapseRisk, BunkBedSafety, BuildingInspections, LiabilityProtection, EVChargerInstallation, SlipAndFallPrevention, ComplianceMatters, InsuranceRequirements, FederalSafetyStandards, LoftHazards, AnnualInspections, GuestSafetyFirst, PropertyManagementBusiness, RiskManagement, SafetyEducation, ComplacencyPrevention, ShortTermRentalSafety, JustinFord, BreezewaySafety, LithiumBatteryFire, VacationRentalCompliance No No A message from your host, Lynell Gordon https://podcasts.fame.so/e/p8m7w398-a-message-from-your-host-lynell-gordon A message from your host, Lynell Gordon 154 No No 70v59kw1 🎙️ Quick message from Lynell Gordon, host of The Vacation Rental Show: If these weekly conversations with industry operators, innovators, and leaders are helping you grow your business — here's how you can help us reach more vacation rental professionals like you: ✅ Follow us on Apple Podcasts and Spotify ✅ Leave a 2-minute review (seriously, it's the #1 way others discover the show) ✅ Share with your network Your follow and review help us understand what's working so we can bring you more of the content you actually need. Whether you're managing properties, growing your portfolio, or serving this industry — this show exists to help you succeed. Take a quick minute today. Your support makes all the difference. #VacationRentals #PropertyManagement #PodcastCommunity 🎙️ Quick message from Lynell Gordon, host of The Vacation Rental Show:

If these weekly conversations with industry operators, innovators, and leaders are helping you grow your business — here's how you can help us reach more vacation rental professionals like you:

✅ Follow us on Apple Podcasts and Spotify 
✅ Leave a 2-minute review (seriously, it's the #1 way others discover the show) 
✅ Share with your network

Your follow and review help us understand what's working so we can bring you more of the content you actually need. Whether you're managing properties, growing your portfolio, or serving this industry — this show exists to help you succeed.

Take a quick minute today. Your support makes all the difference.


#VacationRentals #PropertyManagement #PodcastCommunity


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Fri, 20 Feb 2026 16:52:00 +0000 Inhabit Inhabit 64 🎙️ Quick message from Lynell Gordon, host of The Vacation Rental Show: If these weekly conversations with industry operators, innovators, and leaders are helping you grow your business — here's how you can help us reach more vacation rental professionals like you: ✅ Follow us on Apple Podcasts and Spotify ✅ Leave a 2-minute review (seriously, it's the #1 way others discover the show) ✅ Share with your network Your follow and review help us understand what's working so we can bring you more of the content you actually need. Whether you're managing properties, growing your portfolio, or serving this industry — this show exists to help you succeed. Take a quick minute today. Your support makes all the difference. #VacationRentals #PropertyManagement #PodcastCommunity 🎙️ Quick message from Lynell Gordon, host of The Vacation Rental Show: If these weekly conversations with industry operators, innovators, and leaders are helping you grow your business — here's how you can help us reach more vacation rental professionals like you: ✅ Follow us on Apple Podcasts and Spotify ✅ Leave a 2-minute review (seriously, it's the #1 way others discover the show) ✅ Share with your network Your follow and review help us understand what's working so we can bring you more of the content you actually need. Whether you're managing properties, growing your portfolio, or serving this industry — this show exists to help you succeed. Take a quick minute today. Your support makes all the difference. #VacationRentals #PropertyManagement #PodcastCommunity vacation rental, subscribe, follow, rate, review No No Entrepreneurship Lessons from 14 Businesses with Sébastien Grosjean https://podcasts.fame.so/e/489m1728-entrepreneurship-lessons-from-14-businesses-with-sebastien-grosjean Entrepreneurship Lessons from 14 Businesses with Sébastien Grosjean 153 No No v17rx6v0 Sébastien Grosjean has built 14 businesses over two decades, including launching the industry's first channel manager. With a family legacy spanning four decades in vacation rentals, he brings hard-earned wisdom on what actually drives business growth. In this episode, Sébastien breaks down the ego paradox every entrepreneur faces, explains why 90 percent of listings lose 10 to 20 percent of revenue unnecessarily, and shares the difference between working in your business versus on your business. He reveals why cross-pollinating with other industries creates breakthrough innovations, how to navigate the two critical delegation challenges, and why your best executor often makes your worst manager. From his personal journey through mental health challenges to building multiple successful companies, Sébastien offers a holistic perspective on business that goes beyond tactics to address the fundamental principles of entrepreneurship, learning, and purpose. This episode is sponsored by Bluetent.
What does it take to build not just one successful vacation rental business, but 14 different companies? Sébastien Grosjean joins The Vacation Rental Show to share entrepreneurial wisdom gained from over two decades in the industry and a family legacy spanning four decades.

What you'll learn:

  • Why ego is both essential for starting a business and your biggest blind spot as you grow
  • How 90 percent of listings are losing 10-20 percent of revenue due to underoptimized photos and descriptions
  • The difference between urgent fires and important needle-movers in your daily operations
  • Why working ON your business instead of IN it requires daily learning as a practice
  • How cross-pollinating with other industries creates breakthrough innovations you can't see from inside vacation rentals
  • The two critical delegation challenges that stop property management companies from scaling

Sébastien brings a unique perspective as someone who launched the industry's first channel manager and has continued to innovate across multiple businesses. He breaks down why most property managers ignore low-hanging fruit, how to distinguish between problems that need solving and problems that can wait, and why your strongest "doers" often shouldn't be promoted into management roles.

Drawing from personal experience that includes overcoming a severe mental health crisis through his family's successful vacation rental business, Sébastien emphasizes the importance of building a business that creates both financial freedom and time freedom. He shares why having a clear "why" is more important than motivation, how AI will separate thriving businesses from failing ones by 2030, and why investing in expert guidance is the fastest path to growth.

Whether you're just starting out or scaling an established property management company, this conversation delivers practical wisdom on building a sustainable business that serves your life instead of consuming it.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://feeds.fame.so/the-vacation-rental-show

For the free photo improvement for your audience (offer valid for 1 month post release of the Podcast, aimed to release mid-February). Offer is valid till 17th March 2026

Use the link https://www.smily.com/r/thevacationrentalshow


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 17 Feb 2026 10:00:00 +0000 Inhabit Inhabit 1975 Sébastien Grosjean has built 14 businesses over two decades, including launching the industry's first channel manager. With a family legacy spanning four decades in vacation rentals, he brings hard-earned wisdom on what actually drives business growth. In this episode, Sébastien breaks down the ego paradox every entrepreneur faces, explains why 90 percent of listings lose 10 to 20 percent of revenue unnecessarily, and shares the difference between working in your business versus on your business. He reveals why cross-pollinating with other industries creates breakthrough innovations, how to navigate the two critical delegation challenges, and why your best executor often makes your worst manager. From his personal journey through mental health challenges to building multiple successful companies, Sébastien offers a holistic perspective on business that goes beyond tactics to address the fundamental principles of entrepreneurship, learning, and purpose. This episode is sponsored by Bluetent. Sébastien Grosjean has built 14 businesses over two decades, including launching the industry's first channel manager. With a family legacy spanning four decades in vacation rentals, he brings hard-earned wisdom on what actually drives business growth. In this episode, Sébastien breaks down the ego paradox every entrepreneur faces, explains why 90 percent of listings lose 10 to 20 percent of revenue unnecessarily, and shares the difference between working in your business versus on your business. He reveals why cross-pollinating with other industries creates breakthrough innovations, how to navigate the two critical delegation challenges, and why your best executor often makes your worst manager. From his personal journey through mental health challenges to building multiple successful companies, Sébastien offers a holistic perspective on business that goes beyond tactics to address the fundamental principles of entrepreneurship, learning, and purpose. This episode is sponsored by Bluetent. SerialEntrepreneur, PropertyManagementGrowth, BusinessStrategy, VacationRentalOptimization, ListingOptimization, CustomerAvatar, WorkingOnBusiness, EntrepreneurMindset, ContinuousLearning, EgoParadox, BusinessFundamentals, RevenueLoss, PhotoStrategy, DescriptionOptimization, PropertyManagementAdvice, LowHangingFruit, BusinessPriorities, FamilyLegacy, VacationRentalBusiness, AIInBusiness, DelegationChallenges, BusinessPurpose, CrossPollination, TeamBuilding, ScalingBusiness No No Building Guest Loyalty Through Cleanliness and Communication with Ann Marie O’Rourke https://podcasts.fame.so/e/rn747p48-building-guest-loyalty-through-cleanliness-and-communication-with-ann-marie-o-rourke Building Guest Loyalty Through Cleanliness and Communication with Ann Marie O’Rourke 152 No No k18yl5y0 Ann Marie O'Rourke transformed Sandpiper Management from the ground up by focusing on what matters most: cleanliness, communication, and customized service. As owner of this boutique property management company serving Kiawah Island and Seabrook Island near Charleston, Ann Marie has built a business model that balances exceptional guest experiences with unwavering owner loyalty. In this episode of The Vacation Rental Show, hosted by Lynell Gordon, Ann Marie reveals the bold decision that changed everything: replacing her entire cleaning team and paying staff more to ensure five-star cleanliness standards. She shares how handwritten notes, local recommendations, and personal touches create repeat guests who eventually become property owners themselves. Ann Marie discusses the challenges of balancing owner and guest needs, the importance of transparent communication, and why treating each property as a unique investment rather than a one-size-fits-all approach has become her competitive advantage. This episode is sponsored by Lynbrook Group.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Ann Marie O'Rourke, owner of Sandpiper Management, about building a boutique property management company through superior cleanliness standards, transparent owner communication, and personal touches that create repeat guests who eventually become property owners themselves.


What You'll Learn:

  • Why cleanliness is the most overlooked aspect of property management and how one unclean discovery makes guests search for every other problem
  • The controversial staffing decision that transformed Ann Marie's business: replacing all cleaning teams and paying staff more to ensure everyone became more profitable
  • How to balance owner loyalty and guest satisfaction without sacrificing either relationship through customized management approaches
  • Small personal touches that cost almost nothing but create lasting memories: handwritten notes, tailored recommendations, and celebration gifts
  • Communication strategies that build trust even when you don't have immediate answers to owner questions
  • Why treating properties as customized investments rather than one-size-fits-all assets creates competitive advantages against corporate competitors


Ann Marie O'Rourke purchased Sandpiper Management without traditional property management experience, bringing instead a background in clinical social work and freelance writing. Drawing on her father's forty years in commercial cleaning, she understood the difference between appearing clean and truly clean. She made the bold decision to replace her entire inherited cleaning staff and pay new teams more than competitors, betting that superior cleanliness would drive profitability for everyone. Six years later, many original team members remain, creating consistency that generates reviews consistently stating "this is the cleanest property I've ever stayed in." Her company now manages properties across Kiawah Island and Seabrook Island near Charleston, South Carolina, competing successfully against larger corporations by focusing on quality over quantity and relationships over scale.


This episode is sponsored by Lynbrook Group.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode






The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 11 Feb 2026 10:00:00 +0000 Inhabit Inhabit 1420 Ann Marie O'Rourke transformed Sandpiper Management from the ground up by focusing on what matters most: cleanliness, communication, and customized service. As owner of this boutique property management company serving Kiawah Island and Seabrook Island near Charleston, Ann Marie has built a business model that balances exceptional guest experiences with unwavering owner loyalty. In this episode of The Vacation Rental Show, hosted by Lynell Gordon, Ann Marie reveals the bold decision that changed everything: replacing her entire cleaning team and paying staff more to ensure five-star cleanliness standards. She shares how handwritten notes, local recommendations, and personal touches create repeat guests who eventually become property owners themselves. Ann Marie discusses the challenges of balancing owner and guest needs, the importance of transparent communication, and why treating each property as a unique investment rather than a one-size-fits-all approach has become her competitive advantage. This episode is sponsored by Lynbrook Group. Ann Marie O'Rourke transformed Sandpiper Management from the ground up by focusing on what matters most: cleanliness, communication, and customized service. As owner of this boutique property management company serving Kiawah Island and Seabrook Island near Charleston, Ann Marie has built a business model that balances exceptional guest experiences with unwavering owner loyalty. In this episode of The Vacation Rental Show, hosted by Lynell Gordon, Ann Marie reveals the bold decision that changed everything: replacing her entire cleaning team and paying staff more to ensure five-star cleanliness standards. She shares how handwritten notes, local recommendations, and personal touches create repeat guests who eventually become property owners themselves. Ann Marie discusses the challenges of balancing owner and guest needs, the importance of transparent communication, and why treating each property as a unique investment rather than a one-size-fits-all approach has become her competitive advantage. This episode is sponsored by Lynbrook Group. CleanlinessStandards, BoutiquePropertyManagement, GuestLoyalty, OwnerCommunication, CharlestonVacationRentals, SeabrookIsland, KiawahIsland, PropertyManagementTips, VacationRentalCleaning, CustomizedManagement, GuestRetention, HospitalityExcellence, LocalPropertyManagement, VacationRentalSuccess, BeachRentals, PropertyOwnerRelations, CleaningTeamManagement, GuestExperienceDesign, RepeatGuests, VacationRentalGrowth, TransparentCommunication, PersonalTouches, PropertyManagementStrategy, BoutiqueHospitality, CoastalRentals No No Preparing for Major Events and AI Strategy with Sofia Rossato https://podcasts.fame.so/e/v85j96qn-preparing-for-major-events-and-ai-strategy-with-sofia-rossato Preparing for Major Events and AI Strategy with Sofia Rossato 151 No No 81q3lvn1 Sofia Rossato, Executive Vice President at Inhabit, joins The Vacation Rental Show to share strategic insights on capturing event-driven revenue and implementing AI tools that actually work. With experience managing billion-dollar divisions in fintech and proptech, Sofia brings a unique perspective to property management challenges. Sofia reveals how property managers can prepare for the 2026 World Cup and other major events to capture 55% average rate increases and up to 90% for premium located units. She breaks down the 300 mile zone strategy for attracting tournament attendees and shares the tactical steps for implementing AI in your business starting today. Sofia also discusses 2026 market trends showing RevPAR 16% higher for operators using Inhabit products and Streamline, the importance of strategic thinking time versus tactical firefighting, and her leadership framework using IDS to bring teams along in problem solving. This episode is sponsored by Streamline.
Ready to capture massive revenue increases during major events while building strategic systems that compound over time?


Sofia Rossato, Executive Vice President at Inhabit overseeing the vacation rental division, shares the playbook property managers need for 2026 and beyond. With her background managing billion-dollar divisions and receiving recognition as one of the most powerful women in fintech, Sofia brings a strategic lens to operational challenges.


What You'll Learn:

  • How to prepare for the 2026 World Cup and capture 55% average rate increases with surge pricing strategies
  • The 300 mile zone approach for attracting event attendees across multiple markets
  • Why RevPAR is 16% higher for operators using Inhabit products and Streamline compared to other systems
  • The three-step process for implementing AI in your property management business starting today
  • How the IDS framework helps leaders bring teams along in problem solving
  • Strategic thinking time versus tactical firefighting and why morning hours matter most


Sofia Rossato has spent her career at the helm of influential companies in fintech and proptech, managing teams and negotiating multi-million dollar acquisitions. As Executive Vice President at Inhabit, she oversees the vacation rental division and brings together experts across the ecosystem from revenue management to digital marketing services. She's also a dedicated advocate for inclusion and mentorship through her work with organizations like the Broker Action Coalition and Habitat for Humanity.


In this episode, Sofia shares practical strategies property managers can implement immediately, from adjusting rates months before event announcements to using ChatGPT to solve business problems without needing technical expertise. Her emphasis on community connection and making the pie bigger for everyone reflects the collaborative spirit driving the industry forward.


This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 03 Feb 2026 10:00:00 +0000 Inhabit Inhabit 1283 Sofia Rossato, Executive Vice President at Inhabit, joins The Vacation Rental Show to share strategic insights on capturing event-driven revenue and implementing AI tools that actually work. With experience managing billion-dollar divisions in fintech and proptech, Sofia brings a unique perspective to property management challenges. Sofia reveals how property managers can prepare for the 2026 World Cup and other major events to capture 55% average rate increases and up to 90% for premium located units. She breaks down the 300 mile zone strategy for attracting tournament attendees and shares the tactical steps for implementing AI in your business starting today. Sofia also discusses 2026 market trends showing RevPAR 16% higher for operators using Inhabit products and Streamline, the importance of strategic thinking time versus tactical firefighting, and her leadership framework using IDS to bring teams along in problem solving. This episode is sponsored by Streamline. Sofia Rossato, Executive Vice President at Inhabit, joins The Vacation Rental Show to share strategic insights on capturing event-driven revenue and implementing AI tools that actually work. With experience managing billion-dollar divisions in fintech and proptech, Sofia brings a unique perspective to property management challenges. Sofia reveals how property managers can prepare for the 2026 World Cup and other major events to capture 55% average rate increases and up to 90% for premium located units. She breaks down the 300 mile zone strategy for attracting tournament attendees and shares the tactical steps for implementing AI in your business starting today. Sofia also discusses 2026 market trends showing RevPAR 16% higher for operators using Inhabit products and Streamline, the importance of strategic thinking time versus tactical firefighting, and her leadership framework using IDS to bring teams along in problem solving. This episode is sponsored by Streamline. VacationRental, WorldCupPreparation, EventDrivenPricing, SurgePricingStrategy, RevenueManagement, RevPAROptimization, PropertyManagementStrategy, AIForPropertyManagers, StrategicLeadership, TacticalVsStrategic, IDSFramework, HospitalityTechnology, 2026MarketOutlook, OccupancyRates, BookingWindows, ValueStays, PortfolioOptimization, TechStackCustomization, CommunityBuilding, PropertyManagerAdvice, MegaEventStrategy, 300MileZone, TournamentBookings, ShoulderEventNights, LeadershipDevelopment, TeamProblemSolving No No Start Small, Grow Smart with Shervin Jamshidpour https://podcasts.fame.so/e/18339jq8-start-small-grow-smart-with-shervin-jamshidpour Start Small, Grow Smart with Shervin Jamshidpour 150 No No m0jpxq40 Most property managers chase growth by signing every property they can find and treating bookings as transactional revenue opportunities. Shervin Jamshidpour built RestNest differently - starting with one friend's house in Kelowna, British Columbia, leveraging guest inquiries he couldn't accommodate to onboard new properties, and growing to 26 ultra-high-end vacation rentals by prioritizing relationships over rapid expansion. His first booking was $40,000 direct. Four years later, 99% of bookings still come direct with average nightly rates around $4,000. He doesn't chase mid-range properties or rely on OTAs. He actively caps growth between 30-50 homes because anything beyond would compromise the personalized service defining RestNest's competitive advantage. Shervin maintains year-round relationships with guests who text him for real estate advice - not just vacation bookings. He showed up at foreclosure court to pitch property management to auction winners. And he discovered luxury guests are actually easier to serve than budget travelers because they own high-end homes themselves and understand that expensive systems sometimes break. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Shervin Jamshidpour, founder of RestNest, about building a luxury vacation rental business through creative property acquisition, authentic guest relationships, and intentionally capping growth to protect service quality that corporate competitors cannot replicate at scale.

What You'll Learn:

  • How to leverage unmet guest demand to onboard properties by approaching owners with concrete booking opportunities rather than abstract revenue projections
  • Why Shervin's $40,000 first booking validated that luxury travelers book differently than budget tourists and don't primarily discover properties through OTAs
  • The foreclosure courthouse strategy where Shervin sat for four hours waiting to pitch property management to whoever won the auction
  • Why luxury guests are actually easier to serve than mid-market travelers despite paying $4,000 average nightly rates
  • How 99% direct bookings at $4,000 nightly beats OTA dependence that cut rates in half while taking 20% commissions
  • The intentional growth cap philosophy - why Shervin plans to stop between 30-50 properties before service quality deteriorates
  • Competing against established companies in markets like Whistler where incumbents actually do good work
  • The honesty principle - why radical transparency about problems builds more trust than perfect operations ever could
  • Building authentic friendships with guests who text for real estate advice year-round, not just vacation bookings
  • Creative acquisition tactics that differentiate from competitors sending generic email outreach

Shervin Jamshidpour quit his compliance officer job during COVID after impulsively telling a friend he could manage vacation rentals better than the current company. With zero professional experience beyond managing two nightmare low-end Vancouver apartments that attracted homeless guests, he moved to Kelowna, set up proper systems from day one, and landed a $40,000 direct booking as his first reservation. He used guest inquiries he couldn't accommodate as leverage to onboard properties one at a time, growing RestNest to 26 luxury homes across Kelowna, Whistler, and Vancouver by being selective about which properties fit his ultra-high-end positioning rather than chasing volume growth.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 27 Jan 2026 11:15:00 +0000 Inhabit Inhabit 1690 Most property managers chase growth by signing every property they can find and treating bookings as transactional revenue opportunities. Shervin Jamshidpour built RestNest differently - starting with one friend's house in Kelowna, British Columbia, leveraging guest inquiries he couldn't accommodate to onboard new properties, and growing to 26 ultra-high-end vacation rentals by prioritizing relationships over rapid expansion. His first booking was $40,000 direct. Four years later, 99% of bookings still come direct with average nightly rates around $4,000. He doesn't chase mid-range properties or rely on OTAs. He actively caps growth between 30-50 homes because anything beyond would compromise the personalized service defining RestNest's competitive advantage. Shervin maintains year-round relationships with guests who text him for real estate advice - not just vacation bookings. He showed up at foreclosure court to pitch property management to auction winners. And he discovered luxury guests are actually easier to serve than budget travelers because they own high-end homes themselves and understand that expensive systems sometimes break. This episode is sponsored by Streamline. Most property managers chase growth by signing every property they can find and treating bookings as transactional revenue opportunities. Shervin Jamshidpour built RestNest differently - starting with one friend's house in Kelowna, British Columbia, leveraging guest inquiries he couldn't accommodate to onboard new properties, and growing to 26 ultra-high-end vacation rentals by prioritizing relationships over rapid expansion. His first booking was $40,000 direct. Four years later, 99% of bookings still come direct with average nightly rates around $4,000. He doesn't chase mid-range properties or rely on OTAs. He actively caps growth between 30-50 homes because anything beyond would compromise the personalized service defining RestNest's competitive advantage. Shervin maintains year-round relationships with guests who text him for real estate advice - not just vacation bookings. He showed up at foreclosure court to pitch property management to auction winners. And he discovered luxury guests are actually easier to serve than budget travelers because they own high-end homes themselves and understand that expensive systems sometimes break. This episode is sponsored by Streamline. LuxuryVacationRentals, HighEndPropertyManagement, BritishColumbiaVacationRentals, KelownaPropertyManagement, WhistlerVacationHomes, DirectBookingStrategy, BoutiquePropertyManagement, GuestRelationshipBuilding, NichePropertyManagement, SeasonalRentalStrategy, LongTermWinterRentals, HospitalityExcellence, PropertyManagementGrowth, QualityOverQuantity, HonestCommunication, ExceptionalGuestService, PremiumPricingStrategy, VacationRentalRelationships, PropertyPortfolioBuilding, CanadianVacationRentals, OkanaganVacationHomes, SkiVacationProperties, SummerLakeRentals, WineCountryRentals, CorporateTravelBookings, RelationshipDrivenBusiness, IntentionalGrowthStrategy, ServiceFirstMentality, AuthenticHospitality, CreativeAcquisitionTactics No No Creating Lasting Brand Impressions with Steve Zimmerman of Beach House Logos https://podcasts.fame.so/e/vn5j91v8-creating-lasting-brand-impressions-with-steve-zimmerman-of-beach-house-logos Creating Lasting Brand Impressions with Steve Zimmerman of Beach House Logos 149 No No 80q3lw80 Creating memorable vacation rental experiences goes far beyond clean properties and smooth check-ins. The small branded details you leave in guests' hands become lasting impressions that keep your name top-of-mind long after checkout, and drive rebookings year after year. Steve Zimmerman, CEO and owner of Beach House Logos, has spent 25 years helping vacation rental managers create these strategic brand touchpoints. From custom spices that travel home to guests' kitchens to hand-drawn destination map tote bags that spark conversations, Steve reveals how functional, beautiful branded items build emotional connections that generic marketing can't replicate. He shares strategies for homeowner acquisition gifts that actually get attention in crowded markets, the "oops gift" approach that turns service failures into loyalty wins, and why a property manager in Oregon built a 200-home portfolio focusing exclusively on pet-friendly branding. Steve also discusses working with marketing teams, choosing products with lasting impact, and why consistency matters more than flash when building vacation rental brand recognition. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Steve Zimmerman, CEO and owner of Beach House Logos and Chief Cup Officer at Bar Cups, about building lasting brand impressions that transform one-time vacation rental guests into loyal advocates who return year after year and recommend your properties to friends and family.

What You'll Learn:

  • How kitchen amenities like branded spices and K-cups keep your name on guests' dinner tables for months after their stay
  • The custom destination map strategy that creates keepsake tote bags, canvas prints, and koozies guests actually want to keep
  • Strategic homeowner acquisition approaches using "wow gifts" that get attention in markets flooded with generic postcards
  • The "oops gift" service recovery system that turns check-in disasters and operational failures into relationship-building opportunities
  • Why one Oregon property manager built a 200-home portfolio focusing exclusively on pet-friendly branding and shoulder season demand
  • The underrated power of premium pens, notepads, and simple daily touchpoints that travel with guests everywhere they go
  • Post-stay retention campaigns timed strategically for fall when families begin planning next summer's vacations
  • Working with marketing teams to integrate branded amenities with digital campaigns and overall brand positioning
  • How 25 years of industry experience reveals what actually works versus what sounds good but falls flat in execution


Steve Zimmerman left corporate America 22 years ago after his sixth or seventh relocation in fifteen years, wanting to watch his kids grow up and coach their field hockey teams rather than chase another promotion. What started as a simple idea about people who name their vacation houses evolved into Beach House Logos, a comprehensive branding partner for professionally managed vacation rental companies across every major destination market in the United States. Steve's team brings almost 75 years of combined vacation rental industry experience, showing up consistently at every major conference and developing products by listening carefully to what property managers actually need rather than pushing generic solutions.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Chapters:
[00:00] Intro
[02:05] Building Meaningful and Memorable Brand Impressions
[06:16] Kitchen Amenities That Travel Home: Custom Spices and K-Cups
[08:27] Custom Destination Maps: From Tote Bags to Canvas Art
[13:12] Strategic Homeowner Acquisition Through Wow Gifts
[19:27] The Yellow Cooler Strategy: Spotting Your Guests on the Boardwalk
[21:30] Oops Gifts: Turning Service Failures Into Loyalty Wins
[23:34] Building a Pet-Friendly Business Model Around Four-Legged Guests
[29:27] Why Guests Remember Stuffed Animals and Take Home Spices
[31:36] The Underrated Power of Premium Pens and Simple Daily Touchpoints
[34:42] Strategic Advice for Property Managers Elevating Their Marketing Game
[38:11] Twenty-Five Years in Vacation Rentals: From Corporate Life to Industry Partner



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 20 Jan 2026 10:00:00 +0000 Inhabit Inhabit 2304 Creating memorable vacation rental experiences goes far beyond clean properties and smooth check-ins. The small branded details you leave in guests' hands become lasting impressions that keep your name top-of-mind long after checkout, and drive rebookings year after year. Steve Zimmerman, CEO and owner of Beach House Logos, has spent 25 years helping vacation rental managers create these strategic brand touchpoints. From custom spices that travel home to guests' kitchens to hand-drawn destination map tote bags that spark conversations, Steve reveals how functional, beautiful branded items build emotional connections that generic marketing can't replicate. He shares strategies for homeowner acquisition gifts that actually get attention in crowded markets, the "oops gift" approach that turns service failures into loyalty wins, and why a property manager in Oregon built a 200-home portfolio focusing exclusively on pet-friendly branding. Steve also discusses working with marketing teams, choosing products with lasting impact, and why consistency matters more than flash when building vacation rental brand recognition. This episode is sponsored by Bluetent. Creating memorable vacation rental experiences goes far beyond clean properties and smooth check-ins. The small branded details you leave in guests' hands become lasting impressions that keep your name top-of-mind long after checkout, and drive rebookings year after year. Steve Zimmerman, CEO and owner of Beach House Logos, has spent 25 years helping vacation rental managers create these strategic brand touchpoints. From custom spices that travel home to guests' kitchens to hand-drawn destination map tote bags that spark conversations, Steve reveals how functional, beautiful branded items build emotional connections that generic marketing can't replicate. He shares strategies for homeowner acquisition gifts that actually get attention in crowded markets, the "oops gift" approach that turns service failures into loyalty wins, and why a property manager in Oregon built a 200-home portfolio focusing exclusively on pet-friendly branding. Steve also discusses working with marketing teams, choosing products with lasting impact, and why consistency matters more than flash when building vacation rental brand recognition. This episode is sponsored by Bluetent. Steve Zimmerman, Beach House Logos, vacation rental branding, guest experience, branded amenities, custom tote bags, destination maps, homeowner acquisition, property management marketing, guest loyalty, brand impressions, welcome gifts, oops gifts, service recovery, pet friendly vacation rentals, vacation rental products, branded spices, beach house marketing, repeat guests, brand recognition, vacation rental industry, property manager gifts, guest amenities, marketing campaigns, custom branded products, vacation rental merchandise, hospitality branding, memorable experiences, guest retention strategies, homeowner retention No No How to Scale Your Vacation Rental Business Across Multiple Markets with Smart Growth Strategy https://podcasts.fame.so/e/pnm7y9yn-how-to-scale-your-vacation-rental-business-across-multiple-markets-with-smart-growth-strategy How to Scale Your Vacation Rental Business Across Multiple Markets with Smart Growth Strategy 148 No No 71v54w40 Scaling a vacation rental business beyond your first market requires more than ambition—it demands strategy, systems, and the right partnerships. In this episode recorded at Streamline Summit, Lynell sits down with three industry leaders who reveal what it really takes to grow successfully. Koen Roelens scaled from a hotel industry side hustle to 600 properties across Florida by admitting he's terrible at operations and hiring accordingly. Larry Hoffer from Z-Point helps property managers use data to target the right properties before competitors do, with access to all 125 million residential properties in the United States. And Mishan Andre runs luxury properties in Cabo using Streamline's automation to free up time for actual growth. Together, they share hard-won insights on when to invest in operational infrastructure, how to enter new markets strategically, why communication is the foundation of everything, and how to choose technology partners who actually show up when you need them. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show recorded at Streamline Summit, host Lynell Gordon speaks with three industry leaders — Koen Roelens, Larry Hoffer, and Mishan Andre — about scaling vacation rental businesses across multiple markets without creating operational chaos, choosing technology partners who actually deliver, and why the people behind your tools matter as much as the features themselves.


What You'll Learn:

  • When to invest in operational processes as you scale (Koen's inflection point was 200-250 properties)
  • Why acquiring local companies beats building new markets from zero every single time
  • The communication foundation that makes everything else work with owners, guests, and teams
  • How to use comprehensive property data to target the right homes before competitors do (all 125 million U.S. residential properties)
  • Why vendor consistency at trade shows signals credibility better than any sales pitch
  • The automation strategies that free up 30-40 daily tasks for strategic work instead of manual operations
  • Building leadership teams that are smarter than you in critical areas where you're weak
  • Why the people behind your technology matter as much as the platform features
  • The real learning curve of PMS implementation and why momentum compounds over time
  • Taking time to work on your business through conferences rather than staying in the weeds


Koen Roelens scaled a hotel industry side hustle to 600 properties across Florida by openly admitting he's terrible at operations and building a young leadership team that excels where he struggles. Larry Hoffer from Z-Point helps property managers grow strategically using data enriched from 15 sources covering every residential property in the United States. Mishan Andre runs luxury properties in Cabo ($15,000+ per night) using Streamline's trigger automation to handle dozens of daily operational tasks automatically, freeing his team to focus on relationships and growth. Together, they reveal that sustainable scaling requires intentionality — building infrastructure that supports expansion rather than just signing more properties and hoping operational systems magically appear.


This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Chapters:
[00:00] Intro
[02:36] When Operations Become Non-Negotiable: Koen's 200-Unit Inflection Point
[04:40] Strategic Market Entry: Why Acquisition Beats Starting from Zero
[07:13] The Communication Foundation That Makes Everything Work
[08:27] Building Leadership Teams Smarter Than You
[10:00] Data-Driven Growth: Finding the Right Properties First
[13:37] Vendor Relationships: Why Consistency Builds Credibility
[15:12] Implementation Reality: The Learning Curve Is Real But Worth It
[17:43] Automation That Works: 30-40 Daily Triggers That Create Freedom
[19:27] Why People Behind Technology Matter As Much As Features
[22:26] The Personal Touch: Knowing Your Vendor Partners By Name



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 13 Jan 2026 10:00:00 +0000 Inhabit Inhabit 1526 Scaling a vacation rental business beyond your first market requires more than ambition—it demands strategy, systems, and the right partnerships. In this episode recorded at Streamline Summit, Lynell sits down with three industry leaders who reveal what it really takes to grow successfully. Koen Roelens scaled from a hotel industry side hustle to 600 properties across Florida by admitting he's terrible at operations and hiring accordingly. Larry Hoffer from Z-Point helps property managers use data to target the right properties before competitors do, with access to all 125 million residential properties in the United States. And Mishan Andre runs luxury properties in Cabo using Streamline's automation to free up time for actual growth. Together, they share hard-won insights on when to invest in operational infrastructure, how to enter new markets strategically, why communication is the foundation of everything, and how to choose technology partners who actually show up when you need them. This episode is sponsored by Streamline. Scaling a vacation rental business beyond your first market requires more than ambition—it demands strategy, systems, and the right partnerships. In this episode recorded at Streamline Summit, Lynell sits down with three industry leaders who reveal what it really takes to grow successfully. Koen Roelens scaled from a hotel industry side hustle to 600 properties across Florida by admitting he's terrible at operations and hiring accordingly. Larry Hoffer from Z-Point helps property managers use data to target the right properties before competitors do, with access to all 125 million residential properties in the United States. And Mishan Andre runs luxury properties in Cabo using Streamline's automation to free up time for actual growth. Together, they share hard-won insights on when to invest in operational infrastructure, how to enter new markets strategically, why communication is the foundation of everything, and how to choose technology partners who actually show up when you need them. This episode is sponsored by Streamline. VacationRentalScaling, PropertyManagementGrowth, MultiMarketExpansion, PMSIntegration, OperationalExcellence, DataDrivenAcquisition, VacationRentalTechnology, PropertyManagerTools, OwnerAcquisition, AutomationWorkflows, PMSImplementation, VendorPartnerships, TeamBuilding, PropertyManagementStrategy, VacationRentalBusiness, STRGrowth, PropertyDatabase, HospitalityTechnology, ScalingOperations, TechStackOptimization, LeadershipDevelopment, StrategicGrowth, MarketExpansion, ProcessOptimization, VacationRentalConference No No RevMax’s Full-Service Model with Jason Gann - Vacation Rental Show https://podcasts.fame.so/e/489m9wx8-revmax-s-full-service-model-with-jason-gann RevMax’s Full-Service Model with Jason Gann - Vacation Rental Show 147 No No v17rl9z0 Jason Gann, Account Executive at RevMax, shares his surprising discovery after transitioning from competing revenue management platforms to Inhabit's comprehensive solution. With a decade of industry experience, Jason reveals why RevMax goes far beyond basic dynamic pricing—offering length-of-stay pricing automation, comp set analysis, maximum yield optimization, and professional revenue manager support. The conversation explores how property managers can capture hidden revenue through premium lift strategies, maintain compliance while maximizing bookings, and access fractional CRO expertise for a fraction of traditional hiring costs. This episode is sponsored by RevMax.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jason Gann, Account Executive at RevMax, about his surprising transition from competing against Inhabit's revenue management platform to recognizing it as the industry's most comprehensive solution, the game-changing power of length-of-stay pricing, and why property managers need more than basic dynamic pricing to truly maximize revenue.


What You'll Learn:

  • How length-of-stay pricing generates premium revenue from shorter bookings while maintaining owner restrictions and regulatory compliance
  • Why RevMax's comprehensive platform outperforms basic dynamic pricing with comp sets, yield mapping, and automated optimization strategies
  • The fractional CRO advantage of professional revenue manager support at $30K annually versus $90K+ for full-time hires
  • How automated rental projection reporting transforms hours of manual data work into one-click owner communications
  • RevMax's expansion beyond Inhabit PMSs to serve property managers across nine integrated systems with direct OTA data
  • Real-world results from automated revenue management that captures bookings property managers didn't even know they were missing


Jason Gann is an Account Executive at RevMax with ten years of vacation rental industry experience and previous work with competing pricing platforms. His transition from viewing RevMax as a non-competitor to recognizing it as the industry's most comprehensive solution offers valuable insights for property managers evaluating their revenue strategy. Jason's enthusiasm stems from discovering features like length-of-stay pricing that he'd never encountered despite years of working with data and revenue management tools. After just four months with RevMax, his perspective shifted from skepticism to genuine excitement about capabilities that go far beyond basic dynamic pricing—including premium lift strategies, automated compliance features, comprehensive data tools, and professional revenue manager support that acts as a true extension of property management teams.


Ready to transform your revenue strategy?


This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 06 Jan 2026 10:01:00 +0000 Inhabit Inhabit 785 Jason Gann, Account Executive at RevMax, shares his surprising discovery after transitioning from competing revenue management platforms to Inhabit's comprehensive solution. With a decade of industry experience, Jason reveals why RevMax goes far beyond basic dynamic pricing—offering length-of-stay pricing automation, comp set analysis, maximum yield optimization, and professional revenue manager support. The conversation explores how property managers can capture hidden revenue through premium lift strategies, maintain compliance while maximizing bookings, and access fractional CRO expertise for a fraction of traditional hiring costs. This episode is sponsored by RevMax. Jason Gann, Account Executive at RevMax, shares his surprising discovery after transitioning from competing revenue management platforms to Inhabit's comprehensive solution. With a decade of industry experience, Jason reveals why RevMax goes far beyond basic dynamic pricing—offering length-of-stay pricing automation, comp set analysis, maximum yield optimization, and professional revenue manager support. The conversation explores how property managers can capture hidden revenue through premium lift strategies, maintain compliance while maximizing bookings, and access fractional CRO expertise for a fraction of traditional hiring costs. This episode is sponsored by RevMax. RevenueManagement, VacationRentalPricing, DynamicPricing, LengthOfStayPricing, PremiumLiftStrategy, PropertyManagementSoftware, RevMax, FractionalCRO, RevenueManagerSupport, VacationRentalTechnology, PMSSoftware, YieldOptimization, CompSetAnalysis, OTAData, RentalProjectionReporting, OwnerCommunication, VacationRentalRevenue, PropertyManagementGrowth, AutomatedPricing, RevenueOptimization, InhabitIQ, StreamlinePMS, VacationRentalAutomation, ShortTermRentalRevenue, PropertyManagementTools No No From Tech to Vacation Rentals Doubling a Business Through Automation with Jay Sudowski - Vacation Rental Show https://podcasts.fame.so/e/489mzk48-from-tech-to-vacation-rentals-doubling-a-business-through-automation-with-jay-sudowski From Tech to Vacation Rentals Doubling a Business Through Automation with Jay Sudowski - Vacation Rental Show 146 No No v17rkmn0 Jay Sudowski brought an unconventional background to vacation rental management: running critical IT infrastructure for Denver's transportation system and school districts. In 2022, he bought Beachside HHI in Hilton Head, South Carolina with just thirteen properties while simultaneously selling his tech company and training for a half Ironman. Three years later, he's nearly doubled the portfolio to thirty properties while maintaining an ultra-lean team of three full-time staff. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Jay shares why managing vacation rentals feels easier than keeping payment processing systems running for hundreds of thousands of transit users, how his three-bedroom property 0.6 miles from the beach grosses one hundred ninety thousand dollars annually, and the hard lesson he learned about firing homeowners who don't align with brand standards regardless of their revenue potential. Jay discusses achieving forty-five percent direct bookings in Hilton Head's traditionally Saturday-to-Saturday market, why inland properties dramatically outperform oceanfront homes on ROI, and his systematic approach to growing slowly enough to maintain quality with current tools and team. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jay Sudowski, owner of Beachside HHI, about transitioning from managing critical IT systems to vacation rentals, running thirty properties with minimal staff through strategic automation, and defending brand standards even when it costs revenue.


What You'll Learn:

  • Why tech industry experience makes vacation rental problems feel comparatively low-stakes and manageable
  • The exact staffing model for running thirty properties with just three full-time employees
  • Which property types generate the highest ROI in vacation rental markets
  • Strategies for shifting legacy week-to-week markets toward flexible stay lengths using concrete data
  • When firing a homeowner protects your business more than their revenue helps it


Jay Sudowski managed IT services for Denver's transportation system and various school districts, where downtime meant hundreds of thousands of people were impacted. When he bought Beachside HHI in 2022 during an exceptionally busy year that also included selling his tech company and training for a half Ironman, he brought systematic thinking and automation expertise that transformed the operation. His team consists of himself, his wife, and one full-time maintenance person, with part-time inspectors, outsourced cleaners, and remote admin support filling the gaps.


Growth happens accidentally through homeowner word-of-mouth and real estate agent referrals rather than aggressive acquisition. Jay deliberately adds properties slowly, ensuring his systems can handle them without compromising quality. He's achieved forty-five percent direct bookings in a traditionally Saturday-to-Saturday market showing that sixty-nine percent of summer stays are now two to five nights. His contrarian advice includes firing homeowners who want "time capsule" service with items in exact positions between stays, because operational chaos isn't worth any amount of revenue.


This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 31 Dec 2025 11:06:00 +0000 Inhabit Inhabit 1169 Jay Sudowski brought an unconventional background to vacation rental management: running critical IT infrastructure for Denver's transportation system and school districts. In 2022, he bought Beachside HHI in Hilton Head, South Carolina with just thirteen properties while simultaneously selling his tech company and training for a half Ironman. Three years later, he's nearly doubled the portfolio to thirty properties while maintaining an ultra-lean team of three full-time staff. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Jay shares why managing vacation rentals feels easier than keeping payment processing systems running for hundreds of thousands of transit users, how his three-bedroom property 0.6 miles from the beach grosses one hundred ninety thousand dollars annually, and the hard lesson he learned about firing homeowners who don't align with brand standards regardless of their revenue potential. Jay discusses achieving forty-five percent direct bookings in Hilton Head's traditionally Saturday-to-Saturday market, why inland properties dramatically outperform oceanfront homes on ROI, and his systematic approach to growing slowly enough to maintain quality with current tools and team. This episode is sponsored by Streamline. Jay Sudowski brought an unconventional background to vacation rental management: running critical IT infrastructure for Denver's transportation system and school districts. In 2022, he bought Beachside HHI in Hilton Head, South Carolina with just thirteen properties while simultaneously selling his tech company and training for a half Ironman. Three years later, he's nearly doubled the portfolio to thirty properties while maintaining an ultra-lean team of three full-time staff. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Jay shares why managing vacation rentals feels easier than keeping payment processing systems running for hundreds of thousands of transit users, how his three-bedroom property 0.6 miles from the beach grosses one hundred ninety thousand dollars annually, and the hard lesson he learned about firing homeowners who don't align with brand standards regardless of their revenue potential. Jay discusses achieving forty-five percent direct bookings in Hilton Head's traditionally Saturday-to-Saturday market, why inland properties dramatically outperform oceanfront homes on ROI, and his systematic approach to growing slowly enough to maintain quality with current tools and team. This episode is sponsored by Streamline. Vacation Rental, TechToVacationRentals, LowOverheadOperations, AutomationFirst, BeachsideHHI, HiltonHeadVacationRentals, HusbandWifeTeam, GrowthThroughReferrals, DirectBookingStrategy, FiringHomeowners, BrandStandardsFirst, WeekToWeekMarketShift, ThreeBedroomPetFriendly, BusinessAcquisitionStrategy, PropertyManagementEfficiency, LifestyleBusiness, HomeownerEducation, RemoteAdminSupport, MarriottHomesAndVillas, InlandPropertyAdvantage No No Building a Vacation Rental Business From Zero to 57 Properties with Nomadic Vacays - Vacation Rental Show https://podcasts.fame.so/e/xn120p28-building-a-vacation-rental-business-from-zero-to-57-properties-with-nomadic-vacays Building a Vacation Rental Business From Zero to 57 Properties with Nomadic Vacays - Vacation Rental Show 145 No No 703r2lr1 Taylor Moore and Danielle Giancola built Nomadic Vacays from zero to 57 properties in Naples, Florida in just over four years, starting during the COVID-19 pandemic after relocating their entire family from New Jersey. Their unconventional approach prioritized infrastructure over gradual scaling, building systems designed for 100 properties from day one. In this episode of The Vacation Rental Show, Taylor and Danielle share why they insisted on implementing Streamline, how their 22-step onboarding process with video tutorials makes operations plug-and-play for any team member, and the immersive 18-month strategy where they worked 16-hour days learning every aspect of the business from the ground up. They discuss the brother-sister partnership dynamics that make their collaboration work, how they help family members create service businesses within their business ecosystem, and the hard lesson they learned about partnership alignment when their initial third partner's vision didn't match theirs. This episode is sponsored by Rental Guardian.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with brother-sister duo Taylor Moore and Danielle Giancola, founders of Nomadic Vacays, about building a vacation rental business from scratch during COVID-19, prioritizing infrastructure before growth, and creating systems that make operations plug-and-play.


What You'll Learn:

  • Why building infrastructure for 100 properties from day one accelerates growth even when you start small
  • The 18-month immersion strategy where founders work 16-hour days learning every business aspect firsthand
  • How a 22-step onboarding process with video tutorials eliminates dependence on key personnel
  • Brother-sister partnership dynamics and the good cop bad cop approach to managing family employees
  • Creating service businesses within your business ecosystem for family members with different passions
  • The partnership alignment mistakes that led to their third partner departing and how to avoid them
  • Balancing automation and templates with personalized guest communication touches
  • Why vendor selection and relationship management took years to refine properly
  • Proactive communication strategies that reach out to guests and owners before they contact you
  • Growing into technology features over time rather than activating everything immediately
  • The corporate careers they left behind to build a vacation rental legacy
  • Why they showed up at 4 AM when guests got locked out instead of sending a service provider


Taylor Moore and Danielle Giancola are the brother-sister founders of Nomadic Vacays, managing 57 vacation rentals in Naples, Florida. They left high-level corporate careers in sales and consulting in New Jersey during COVID-19 to relocate their entire family and build a vacation rental business from scratch. Despite being told by Streamline initially that they were too small for the platform, they insisted on implementing enterprise-level systems from day one, understanding that having everything in one central location would become their competitive advantage. They partnered with Thorough Accounting, Rental Guardian, and RingCentral to create integrated back-end functions designed for 100+ properties even when they were just starting. Their first 18 months involved working side-by-side 16 hours daily, learning every operational aspect personally so they could train teams effectively. They've built comprehensive video tutorial systems covering all 22 steps of property onboarding, making operations plug-and-play for team members with zero experience. While they've experienced turnover and learned hard lessons about partnership alignment, their infrastructure-first approach has enabled sustainable growth while maintaining genuine hospitality and personal connections.


This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 23 Dec 2025 09:30:00 +0000 Inhabit Inhabit 825 Taylor Moore and Danielle Giancola built Nomadic Vacays from zero to 57 properties in Naples, Florida in just over four years, starting during the COVID-19 pandemic after relocating their entire family from New Jersey. Their unconventional approach prioritized infrastructure over gradual scaling, building systems designed for 100 properties from day one. In this episode of The Vacation Rental Show, Taylor and Danielle share why they insisted on implementing Streamline, how their 22-step onboarding process with video tutorials makes operations plug-and-play for any team member, and the immersive 18-month strategy where they worked 16-hour days learning every aspect of the business from the ground up. They discuss the brother-sister partnership dynamics that make their collaboration work, how they help family members create service businesses within their business ecosystem, and the hard lesson they learned about partnership alignment when their initial third partner's vision didn't match theirs. This episode is sponsored by Rental Guardian. Taylor Moore and Danielle Giancola built Nomadic Vacays from zero to 57 properties in Naples, Florida in just over four years, starting during the COVID-19 pandemic after relocating their entire family from New Jersey. Their unconventional approach prioritized infrastructure over gradual scaling, building systems designed for 100 properties from day one. In this episode of The Vacation Rental Show, Taylor and Danielle share why they insisted on implementing Streamline, how their 22-step onboarding process with video tutorials makes operations plug-and-play for any team member, and the immersive 18-month strategy where they worked 16-hour days learning every aspect of the business from the ground up. They discuss the brother-sister partnership dynamics that make their collaboration work, how they help family members create service businesses within their business ecosystem, and the hard lesson they learned about partnership alignment when their initial third partner's vision didn't match theirs. This episode is sponsored by Rental Guardian. Vacation Rental, FamilyBusinessSuccess, BrotherSisterPartnership, InfrastructureFirst, SystemsAndProcesses, PlugAndPlayOnboarding, VendorRelationships, AutomationWithPersonalization, BusinessAlignment, PartnershipLessons, CorporateToEntrepreneur, LegacyBuilding, NomadicVacays, NaplesPropertyManagement, StreamlineImplementation, SixWeekOnboarding, ImmersiveBusinessBuilding, BusinessesWithinBusiness, OwnerAcquisitionFocus, GenuineHospitality, ScalingSmartly No No Building Employee Culture in Rural Markets with Amanda Look - Vacation Rental Show https://podcasts.fame.so/e/lnqwpj6n-building-employee-culture-in-rural-markets-with-amanda-look Building Employee Culture in Rural Markets with Amanda Look - Vacation Rental Show 144 No No 81nv8zq1 Amanda Look built Salt Air Properties from one house in 2009 to 100 properties with a fully employed staff of 30 people in Bar Harbor, Maine. Her journey started while working full-time at a bank, and when her first vacation rental booked solid within three days of going online, she knew she was onto something special. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Amanda shares why she chose to hire all cleaners as employees rather than subcontractors, how she maintains team culture through daily appreciation programs, and the creative ways she keeps seasonal workers engaged and supported. She discusses her rule about never onboarding properties after June 1st, why she broke that rule this year, and the consequences that validated her original instinct. Amanda also reveals how she's transitioning from operator to owner through leadership training programs, why she still picks up trash occasionally to stay grounded, and how she built proprietary service programs when national vendors wouldn't service her rural market. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Amanda Look, founder of Salt Air Properties, about building a 100-property portfolio in Bar Harbor, Maine with a fully employed team rather than contractors, maintaining culture in seasonal markets, and learning when to say no to growth opportunities.


What You'll Learn:

  • Why hiring cleaners as W-2 employees costs more but delivers stronger reviews and higher quality control
  • How to solve the isolation problem that drives turnover in cleaning positions
  • Creative employee appreciation programs that build loyalty in seasonal markets
  • The suggestion box system that captures frontline insights from 100 properties daily
  • Why Amanda refuses to onboard new properties after June 1st in her market
  • How leadership training programs prepare seasonal workers for expanded management responsibilities
  • Building proprietary trash and concierge programs when national vendors don't service rural markets
  • The transition strategy from owner-operator to CEO with delegated daily operations
  • Why running occasional field shifts keeps you connected to operational realities
  • How to become selective about growth after proving your business model
  • Managing compressed booking windows that shift from 180 days to 36 days
  • The support systems required to balance business scaling with family and personal sanity


Amanda Look is the founder of Salt Air Properties, managing 100 vacation rentals in Bar Harbor, Maine with two office locations and a staff of 30 people. She started in 2009 while working full-time at a bank, managing long-term rentals on the side before testing short-term rentals with her first property. When it booked solid within three days, she knew the model worked. By the time she attended her first major industry conference, she had grown to 40 properties and realized she could transition to full-time property management. Amanda made the strategic decision early to hire all cleaners as employees rather than subcontractors, believing that presentation and quality control are everything in this industry. She now focuses on leadership development for her management team, building proprietary service programs, and transitioning from day-to-day operations to strategic ownership while staying grounded through occasional field work.


This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 16 Dec 2025 09:30:00 +0000 Inhabit Inhabit 879 Amanda Look built Salt Air Properties from one house in 2009 to 100 properties with a fully employed staff of 30 people in Bar Harbor, Maine. Her journey started while working full-time at a bank, and when her first vacation rental booked solid within three days of going online, she knew she was onto something special. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Amanda shares why she chose to hire all cleaners as employees rather than subcontractors, how she maintains team culture through daily appreciation programs, and the creative ways she keeps seasonal workers engaged and supported. She discusses her rule about never onboarding properties after June 1st, why she broke that rule this year, and the consequences that validated her original instinct. Amanda also reveals how she's transitioning from operator to owner through leadership training programs, why she still picks up trash occasionally to stay grounded, and how she built proprietary service programs when national vendors wouldn't service her rural market. This episode is sponsored by Streamline. Amanda Look built Salt Air Properties from one house in 2009 to 100 properties with a fully employed staff of 30 people in Bar Harbor, Maine. Her journey started while working full-time at a bank, and when her first vacation rental booked solid within three days of going online, she knew she was onto something special. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Amanda shares why she chose to hire all cleaners as employees rather than subcontractors, how she maintains team culture through daily appreciation programs, and the creative ways she keeps seasonal workers engaged and supported. She discusses her rule about never onboarding properties after June 1st, why she broke that rule this year, and the consequences that validated her original instinct. Amanda also reveals how she's transitioning from operator to owner through leadership training programs, why she still picks up trash occasionally to stay grounded, and how she built proprietary service programs when national vendors wouldn't service her rural market. This episode is sponsored by Streamline. Vacation Rental, EmployeeCleaningTeams, RuralMarketGrowth, InHouseOperations, CleanerBenefitsPrograms, EmployeeCultureBuilding, LeadershipTrainingPrograms, SeasonalStaffing, PropertyOnboardingRules, BookingWindowAnalysis, HomeownerEducation, ConciergeProgramDevelopment, TrashServiceInnovation, OwnerToOperatorTransition, TechStackConsolidation, TimeValueOptimization, ConferenceROI, SmallMarketSuccess, TeamSupportSystems, QualityControlStandards, OperationalEfficiency No No Geography Matters Most in Growth with Jennifer Mucha - Vacation Rental Show https://podcasts.fame.so/e/08jyp04n-geography-matters-most-in-growth-with-jennifer-mucha Geography Matters Most in Growth with Jennifer Mucha - Vacation Rental Show 143 No No 41pq6m70 Jennifer Mucha built Arrived from one home in Sunriver, Oregon to 350 units across multiple states over 21 years. Her growth strategy combined organic expansion with strategic acquisitions, teaching her invaluable lessons about what works and what creates unexpected challenges when scaling a vacation rental business. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Jennifer shares why geography is the hardest factor to control when growing, how remote employee culture differs dramatically from local teams, and why she transitioned from in-house to fractional marketing teams. She discusses the complexities of acquiring existing businesses, the importance of employee alignment with company culture, and her philosophy of building a business around activities that bring you joy. Jennifer also explains how she outperformed every competitor in her first market through pricing optimization and search visibility, why she's used Streamline for over a decade, and what advice she'd give property managers just starting their growth journey. This episode is sponsored by Lynnbrook Group.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jennifer Mucha, founder of Arrived, about scaling from one property to 350 units across multiple states while navigating the realities of geographic expansion, remote team management, and sustainable business growth.


What you'll learn:

  • Why geography is the single hardest factor to control when scaling across multiple markets
  • How to build your business around the functions you actually enjoy doing
  • The hidden challenges of acquiring vacation rental businesses and inheriting staff
  • Why fractional marketing teams often outperform in-house hires over time
  • How Jennifer outperformed established competitors from day one through pricing and search optimization
  • The real differences between managing local versus remote employee teams


Jennifer Mucha is the founder of Arrived, managing 350 vacation rentals across Oregon, Hawaii, Palm Springs, and additional markets. She started 21 years ago with a single property in Sunriver, Oregon, discovering immediately that she had a natural talent for pricing strategy and making properties visible in search results. This allowed her to generate significantly higher revenue than every established competitor in her market. Over the following decade, Jennifer grew through both organic expansion and strategic acquisitions, learning firsthand the challenges of each approach. After spending ten years acquiring businesses in markets as distant as Hawaii (a five and a half hour flight), she's candid about why acquisitions aren't always the best path forward. She's used Streamline for over eleven years and credits the platform's stability and proactive innovation with enabling efficient operations across all her markets. Jennifer is generous with mentorship and welcomes property managers to connect with her on LinkedIn.


This episode is sponsored by Lynnbrook Group.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 10 Dec 2025 09:30:00 +0000 Inhabit Inhabit 574 Jennifer Mucha built Arrived from one home in Sunriver, Oregon to 350 units across multiple states over 21 years. Her growth strategy combined organic expansion with strategic acquisitions, teaching her invaluable lessons about what works and what creates unexpected challenges when scaling a vacation rental business. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Jennifer shares why geography is the hardest factor to control when growing, how remote employee culture differs dramatically from local teams, and why she transitioned from in-house to fractional marketing teams. She discusses the complexities of acquiring existing businesses, the importance of employee alignment with company culture, and her philosophy of building a business around activities that bring you joy. Jennifer also explains how she outperformed every competitor in her first market through pricing optimization and search visibility, why she's used Streamline for over a decade, and what advice she'd give property managers just starting their growth journey. This episode is sponsored by Lynnbrook Group. Jennifer Mucha built Arrived from one home in Sunriver, Oregon to 350 units across multiple states over 21 years. Her growth strategy combined organic expansion with strategic acquisitions, teaching her invaluable lessons about what works and what creates unexpected challenges when scaling a vacation rental business. In this episode of The Vacation Rental Show hosted by Lynell Gordon, Jennifer shares why geography is the hardest factor to control when growing, how remote employee culture differs dramatically from local teams, and why she transitioned from in-house to fractional marketing teams. She discusses the complexities of acquiring existing businesses, the importance of employee alignment with company culture, and her philosophy of building a business around activities that bring you joy. Jennifer also explains how she outperformed every competitor in her first market through pricing optimization and search visibility, why she's used Streamline for over a decade, and what advice she'd give property managers just starting their growth journey. This episode is sponsored by Lynnbrook Group. PropertyManagementAcquisitions, MultiStateGrowthStrategy, RemoteEmployeeCulture, FractionalMarketingTeams, GeographicChallenges, OrganicVsAcquisitionGrowth, PricingOptimization, SearchResultsStrategy, EmployeeAlignmentIssues, BusinessScalingAdvice, VacationRentalAcquisitions, CulturalConnectionRemotely, MarketingTeamManagement, OperationalEfficiency, PropertyManagementMentorship, LongTermBusinessStrategy, OwnerAttritionPrevention, HousekeepingModuleIntegration, TrustAccountingBestPractices, BusinessFunAndLongevity No No The Flex Stay Revolution with Tiffany Moldovan of Beach Realty - Vacation Rental Show https://podcasts.fame.so/e/x8y706x8-the-flex-stay-revolution-with-tiffany-moldovan-of-beach-realty The Flex Stay Revolution with Tiffany Moldovan of Beach Realty - Vacation Rental Show 142 No No l04rp730 Tiffany Moldovan, Director of Property Management at Beach Realty in the Outer Banks of North Carolina, joins Lynell Gordon to discuss one of the most dramatic market shifts in vacation rental history. The traditionally stable Outer Banks market, known for generational Saturday-to-Saturday seven-night stays, saw 10,000 additional three-to-six-night reservations in 2025 while seven-night bookings dropped by 9,000. Tiffany reveals how Beach Realty adapted to this revolution by implementing flex stay pricing strategies that yield 120 percent of weekly rates through strategic combinations of shorter stays. She shares the data-driven approach that convinced resistant owners to embrace change, including quarterly stats updates and year-end profit analysis. Tiffany also discusses managing 450 properties with dedicated rental managers, converting OTA guests to direct bookings through SMS marketing and urgency-based tactics, and why booking windows have compressed from 180 days to just 60-90 days. This episode is brought to you by LSI Tools, with 22 customized tools designed to supplement your vacation rental software and transform how you manage guest information. This episode is sponsored by LSI Tools.
The Outer Banks of North Carolina has long been the exception to vacation rental market volatility, a place where generational families returned year after year for traditional Saturday-to-Saturday seven-night stays. That stability is being disrupted in ways property managers everywhere need to understand. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Tiffany Moldovan, Director of Property Management at Beach Realty, about managing through one of the most dramatic market transformations in recent vacation rental history and what other markets can learn from their experience.


What you'll learn:

  • How one market saw 10,000 additional short stays while losing 9,000 seven-night bookings in a single year
  • The pricing strategy that yields 120 percent of weekly rates through flex stay combinations
  • Why travelers drove demand for shorter stays years before software could automate the pricing
  • Data-driven tactics that convince resistant owners to embrace flex stays and maintain profitability
  • Converting OTA guests to direct bookings through SMS marketing and urgency-based deadlines
  • How booking windows compressed from 180 days to 60-90 days and what that means for revenue management


Tiffany Moldovan has been in vacation rental management since 2012 and currently oversees approximately 450 properties at Beach Realty, one of the mid-sized management companies serving the Outer Banks market. Her experience spans the dramatic post-COVID shift from traditional seven-night stays to flex day demand, and she's developed systematic approaches to help owners navigate this transformation. As a member of the Outer Banks Association of Realtors board of directors, Tiffany brings both operational expertise and market-level insights to understanding booking trends, traveler behavior, and competitive positioning.


In this conversation, Tiffany shares how Beach Realty implemented length-of-stay pricing that ensures owners never receive less than 60 percent of weekly rates on three-night stays, the zone-based property manager structure that allows personalized service at scale, and why showing owners year-end profit numbers matters more than per-booking anxiety. She reveals the unexpected success of one owner's 40-property portfolio after pulling the trigger on flex stays across every unit, discusses the challenges of operating in a remote island market where Amazon delivery takes three to four days, and explains why OTA presence has become essential even in traditionally direct-booking markets.


This episode is sponsored by LSI Tools.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 03 Dec 2025 11:06:00 +0000 Inhabit Inhabit 1595 Tiffany Moldovan, Director of Property Management at Beach Realty in the Outer Banks of North Carolina, joins Lynell Gordon to discuss one of the most dramatic market shifts in vacation rental history. The traditionally stable Outer Banks market, known for generational Saturday-to-Saturday seven-night stays, saw 10,000 additional three-to-six-night reservations in 2025 while seven-night bookings dropped by 9,000. Tiffany reveals how Beach Realty adapted to this revolution by implementing flex stay pricing strategies that yield 120 percent of weekly rates through strategic combinations of shorter stays. She shares the data-driven approach that convinced resistant owners to embrace change, including quarterly stats updates and year-end profit analysis. Tiffany also discusses managing 450 properties with dedicated rental managers, converting OTA guests to direct bookings through SMS marketing and urgency-based tactics, and why booking windows have compressed from 180 days to just 60-90 days. This episode is brought to you by LSI Tools, with 22 customized tools designed to supplement your vacation rental software and transform how you manage guest information. This episode is sponsored by LSI Tools. Tiffany Moldovan, Director of Property Management at Beach Realty in the Outer Banks of North Carolina, joins Lynell Gordon to discuss one of the most dramatic market shifts in vacation rental history. The traditionally stable Outer Banks market, known for generational Saturday-to-Saturday seven-night stays, saw 10,000 additional three-to-six-night reservations in 2025 while seven-night bookings dropped by 9,000. Tiffany reveals how Beach Realty adapted to this revolution by implementing flex stay pricing strategies that yield 120 percent of weekly rates through strategic combinations of shorter stays. She shares the data-driven approach that convinced resistant owners to embrace change, including quarterly stats updates and year-end profit analysis. Tiffany also discusses managing 450 properties with dedicated rental managers, converting OTA guests to direct bookings through SMS marketing and urgency-based tactics, and why booking windows have compressed from 180 days to just 60-90 days. This episode is brought to you by LSI Tools, with 22 customized tools designed to supplement your vacation rental software and transform how you manage guest information. This episode is sponsored by LSI Tools. FlexStayStrategy, BookingWindowShifts, ShorterStayTrends, LengthOfStayPricing, TraditionalMarketEvolution, OTAtoDirectBooking, DedicatedRentalManagers, OwnerRetentionStats, GenerationalTravelTrends, VacationRentalStatistics, QuarterlyOwnerReporting, SMSGuestMarketing, UrgencyBasedBooking, YearEndProfitFocus, OuterBanksMarket, PropertyManagementScaling, OwnerCommunicationStrategy, MarketDataAnalysis, RevenueOptimizationTactics, CompetitiveAdvantageBuilding No No Why We Cap Growth at 100 Properties with Michael Steinkirchner of Uncharted Vacations - Vacation Rental Show https://podcasts.fame.so/e/rnklp4p8-why-we-cap-growth-at-100-properties-with-michael-steinkirchner-of-uncharted-vacations Why We Cap Growth at 100 Properties with Michael Steinkirchner of Uncharted Vacations - Vacation Rental Show 141 No No 70wjl3l1 Michael Steinkirchener, founder of Uncharted Vacations, joins Lynell Gordon on The Vacation Rental Show to share his unconventional approach to building a vacation rental management company. Unlike competitors chasing unlimited growth, Michael deliberately caps his portfolio at 100 properties to maintain personal relationships with every owner and guest. He reveals his innovative "Redesign on Our Dime" program that finances property updates for cash-strapped owners while boosting retention and revenue. Michael discusses critical startup advice including choosing the right tech stack from day one, the importance of negotiating with vendors, and why cleaners deserve far more recognition than they receive. He shares insights on ancillary revenue streams, the surprising low uptake of travel insurance (currently 10-15% when it should be 30-40%), and how showing owners the monetary value of included services strengthens partnerships. This episode is sponsored by Streamline.
Most vacation rental managers chase unlimited growth, but Michael Steinkirchener is doing something radically different. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Michael, founder of Uncharted Vacations, about why he's deliberately capping his portfolio at 100 properties and how strategic limitations have become his competitive advantage. Michael reveals the innovative programs and partnership approaches that allow boutique operations to thrive in an industry obsessed with scale.


What you'll learn:

  • Why capping growth at 100 properties creates a competitive advantage through personalized service
  • How to finance property renovations for owners through an innovative retention program
  • Critical tech stack decisions that prevent costly migrations down the road
  • Negotiation strategies with vendors that can fund entire staff positions
  • Why travel insurance uptake should be 30-40% instead of the current 10-15%
  • How to demonstrate monetary value to owners through transparent accounting practices


Michael Steinkirchener brings a refreshingly different perspective to vacation rental management. As founder of Uncharted Vacations and the consulting firm Stream Advisors, he's built his business around a provocative idea: sometimes the best growth strategy is knowing when to stop growing. Michael has deliberately capped his portfolio at 100 properties, arguing that beyond this threshold, companies lose the intimate knowledge of owners and guests that defines exceptional service.


His "Redesign on Our Dime" program exemplifies this innovative thinking. When owners lack cash for necessary property updates, Uncharted finances the improvements and recoups costs through a slightly higher management fee over time. The result? Higher ADRs, improved retention, and owners who feel genuinely partnered with rather than simply managed. Michael also reveals how he demonstrates value by listing all included services on owner statements, then showing them discounted to zero, creating a powerful year-end tally that combats competitor poaching.


From startup advice about choosing scalable tech stacks before you have 600 reservations to migrate, to practical tips on negotiating credit card processing fees that could fund another employee, Michael offers actionable insights for managers at every stage. He's particularly passionate about recognizing cleaners as the backbone of the industry, sharing stories of providing emergency housing during hurricanes and surprising team members with new equipment.


This episode is sponsored by Streamline

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 26 Nov 2025 09:30:00 +0000 Inhabit Inhabit 1247 Michael Steinkirchener, founder of Uncharted Vacations, joins Lynell Gordon on The Vacation Rental Show to share his unconventional approach to building a vacation rental management company. Unlike competitors chasing unlimited growth, Michael deliberately caps his portfolio at 100 properties to maintain personal relationships with every owner and guest. He reveals his innovative "Redesign on Our Dime" program that finances property updates for cash-strapped owners while boosting retention and revenue. Michael discusses critical startup advice including choosing the right tech stack from day one, the importance of negotiating with vendors, and why cleaners deserve far more recognition than they receive. He shares insights on ancillary revenue streams, the surprising low uptake of travel insurance (currently 10-15% when it should be 30-40%), and how showing owners the monetary value of included services strengthens partnerships. This episode is sponsored by Streamline. Michael Steinkirchener, founder of Uncharted Vacations, joins Lynell Gordon on The Vacation Rental Show to share his unconventional approach to building a vacation rental management company. Unlike competitors chasing unlimited growth, Michael deliberately caps his portfolio at 100 properties to maintain personal relationships with every owner and guest. He reveals his innovative "Redesign on Our Dime" program that finances property updates for cash-strapped owners while boosting retention and revenue. Michael discusses critical startup advice including choosing the right tech stack from day one, the importance of negotiating with vendors, and why cleaners deserve far more recognition than they receive. He shares insights on ancillary revenue streams, the surprising low uptake of travel insurance (currently 10-15% when it should be 30-40%), and how showing owners the monetary value of included services strengthens partnerships. This episode is sponsored by Streamline. PropertyManagementStartup, ScalableGrowthStrategy, OwnerRetentionPrograms, RedesignFinancing, ValueTransparency, BoutiquePropertyManagement, TrustAccountingSoftware, PMSSelection, VendorNegotiation, AncillaryRevenueStreams, CleanerAppreciation, AllInclusivePricing, TechStackPlanning, DirectBookingStrategy, PropertyManagerConsulting, OperationalExcellence, CashFlowOptimization, StartupAdvice, HousekeepingManagement, PropertyManagementPhilosophy, VacationRental No No Building a Multi-Country Vacation Rental Empire with Christian Gissing - Vacation Rental Show https://podcasts.fame.so/e/xn120038-building-a-multi-country-vacation-rental-empire-with-christian-gissing Building a Multi-Country Vacation Rental Empire with Christian Gissing - Vacation Rental Show 140 No No 703r2291 What happens when you build a property management company with the vision to operate in places you love while helping your closest friends achieve financial freedom? Christian Gissing, founder of True North Property Management, shares his 11-year journey from bootstrapping in Traverse City, Michigan, to managing properties across four countries including Jamaica, the UK, Bali, and Mexico. In this episode, Christian reveals his innovative branch manager program that functions like a franchise but with more extensive support, allowing partners to leverage all back-end systems while focusing on local operations and owner relationships. He discusses the hard lessons learned about firing quickly when core values are violated, building a business designed for exit whether you plan to sell or not, and why the first hour of your day determines your energy and leadership impact. Christian's philosophy centers on creating a life he doesn't need a vacation from and making his business bigger than himself by transforming team members' lives. His transparent approach to failure, growth, and multi-country expansion offers actionable insights for property managers ready to scale beyond their comfort zones. This episode is sponsored by RevMax.
Scaling a property management business across international borders while maintaining culture and quality seems impossible—until you meet someone who's done it. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Christian Gissing, founder of True North Property Management, about building a multi-country vacation rental empire that operates in the US, Jamaica, the UK, Bali, and Mexico while helping friends achieve financial freedom.


What you'll learn:

  • How to harness personal energy in your first hour each day to impact your entire team's performance and culture
  • The branch manager program model that allows partners to leverage your systems while managing local operations independently
  • Why building a business designed for exit creates better operations, margins, and sellability regardless of your actual plans
  • The critical importance of firing quickly when employees violate core values instead of nurturing people who won't change
  • How to identify the specific type of entrepreneur who will flourish with your business model in any market
  • Practical steps for navigating international expansion including taxation, labor laws, and local partnerships


Christian Gissing founded True North Property Management 11 years ago in Traverse City, Michigan, with the vision to create a life he didn't need a vacation from. Starting from scratch with a bootstrap approach, Christian has expanded operations across four countries and is currently onboarding 800 units in Jamaica alone. His innovative branch manager program allows friends and qualified entrepreneurs to leverage True North's complete back-end infrastructure—technology, systems, human resources—while maintaining local market focus and owner relationships. Christian's leadership philosophy emphasizes self-perpetuating growth, where teams thrive with or without founder input.


In this conversation, Christian shares his "failed my way to success" philosophy and the hard lessons learned about protecting company culture. He explains why founders must fire themselves from operational roles to unlock business potential, how focusing on team transformation creates fulfillment beyond cash flow, and why making your first hour sacred for energy management impacts everyone you touch. Christian also discusses his involvement with Stakeholders, a rollup opportunity for property managers seeking liquidity events, and why thinking like you're building to exit transforms business quality immediately.


This episode is sponsored by RevMax.


If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode






The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 18 Nov 2025 10:25:00 +0000 Inhabit Inhabit 1046 What happens when you build a property management company with the vision to operate in places you love while helping your closest friends achieve financial freedom? Christian Gissing, founder of True North Property Management, shares his 11-year journey from bootstrapping in Traverse City, Michigan, to managing properties across four countries including Jamaica, the UK, Bali, and Mexico. In this episode, Christian reveals his innovative branch manager program that functions like a franchise but with more extensive support, allowing partners to leverage all back-end systems while focusing on local operations and owner relationships. He discusses the hard lessons learned about firing quickly when core values are violated, building a business designed for exit whether you plan to sell or not, and why the first hour of your day determines your energy and leadership impact. Christian's philosophy centers on creating a life he doesn't need a vacation from and making his business bigger than himself by transforming team members' lives. His transparent approach to failure, growth, and multi-country expansion offers actionable insights for property managers ready to scale beyond their comfort zones. This episode is sponsored by RevMax. What happens when you build a property management company with the vision to operate in places you love while helping your closest friends achieve financial freedom? Christian Gissing, founder of True North Property Management, shares his 11-year journey from bootstrapping in Traverse City, Michigan, to managing properties across four countries including Jamaica, the UK, Bali, and Mexico. In this episode, Christian reveals his innovative branch manager program that functions like a franchise but with more extensive support, allowing partners to leverage all back-end systems while focusing on local operations and owner relationships. He discusses the hard lessons learned about firing quickly when core values are violated, building a business designed for exit whether you plan to sell or not, and why the first hour of your day determines your energy and leadership impact. Christian's philosophy centers on creating a life he doesn't need a vacation from and making his business bigger than himself by transforming team members' lives. His transparent approach to failure, growth, and multi-country expansion offers actionable insights for property managers ready to scale beyond their comfort zones. This episode is sponsored by RevMax. multi-country property management, international vacation rentals, bootstrap business growth, branch manager model, leadership development, team culture, business scaling strategies, self-perpetuating growth, hiring and firing practices, build to exit, franchise alternatives, Traverse City property management, Jamaica vacation rentals, UK property management, Bali hospitality, energy management, founder mindset, revenue management, Streamline PMS, RevMax pricing, market expansion strategies, entrepreneurial leadership, business culture standards, employee empowerment, life design, work-life integration, True North Property Management, vacation rental No No Building Trust in Luxury Vacation Rentals with Casey Alderman - Vacation Rental Show https://podcasts.fame.so/e/qn0vjwmn-building-trust-in-luxury-vacation-rentals-with-casey-alderman Building Trust in Luxury Vacation Rentals with Casey Alderman - Vacation Rental Show 139 No No p1knx8k0 When booking windows collapse from a year to just two weeks and hurricanes strike repeatedly, how do luxury property managers not just survive but thrive? Casey Alderman, property manager at Parsley-Baldwin Realty in Boca Grande, Florida, shares her proven strategies for navigating unprecedented market disruption. In this episode, Casey reveals how she transformed disaster preparation into a trust-building advantage, maintained premium pricing without racing to the bottom, and created guest loyalty that transcends property amenities. Operating on a boutique seven-mile island where competitors are close friends and celebrity guests expect white-glove service, Casey has mastered the art of adapting while staying true to core values. From proactive hurricane checklists to creative length-of-stay pricing, Casey offers actionable insights for property managers facing their own market challenges. Her philosophy is clear: relationships matter more than revenue, complacency kills growth, and there's always something more you can do to enhance your operation. This episode is sponsored by Lynnbrook Group.
When hurricanes strike repeatedly and booking windows collapse from a year to two weeks, how do property managers not just survive but build stronger operations?


In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Casey Alderman, Property Manager at Parsley-Baldwin Realty, about transforming crisis management into competitive advantage while maintaining luxury service standards on Florida's exclusive Boca Grande island.


What you'll learn:

  • How proactive hurricane preparation weeks in advance builds unshakable trust with homeowners and simplifies post-disaster recovery
  • Why personal relationships and genuine connection drive guest loyalty more than property amenities or competitive pricing
  • Creative pricing strategies using length-of-stay pricing and flexible scheduling that protect market value without rate slashing
  • The personality traits and cultural fit factors that matter most when hiring for white-glove luxury property management
  • How technology automation frees hours weekly for relationship building while maintaining operational excellence
  • Practical adaptation strategies for navigating shortened booking windows and unprecedented market disruption


Casey Alderman serves as Property Manager at Parsley-Baldwin Realty in Boca Grande, Florida, where she has spent the last two years navigating what she describes as "unprecedented event one after the other." With eight years of property management experience spanning university housing, apartment complexes, and luxury vacation rentals, Casey has refined her approach through Hurricane Ian, COVID-19, Hurricane Helene, and Hurricane Milton. Her leadership on the boutique seven-mile island, where competitors are also close friends and celebrity guests expect exceptional service, has proven that relationships matter more than revenue and adaptability beats complacency every time.


In this conversation, Casey shares how she transformed typical reactive hurricane preparation into a proactive system with customizable checklists, pre-storm photography, and transparent communication that proves invaluable when post-storm island access is delayed for days. She reveals why she values people over profit, how she maintains personal connections with guests in her free time, and the creative strategies she employed when booking windows compressed dramatically. Casey's philosophy of continuous enhancement and her refusal to accept boredom as acceptable make her insights essential listening for any property manager facing market challenges.


This episode is sponsored by Lynnbrook Group. 


If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode





The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 11 Nov 2025 09:30:00 +0000 Inhabit Inhabit 1317 When booking windows collapse from a year to just two weeks and hurricanes strike repeatedly, how do luxury property managers not just survive but thrive? Casey Alderman, property manager at Parsley-Baldwin Realty in Boca Grande, Florida, shares her proven strategies for navigating unprecedented market disruption. In this episode, Casey reveals how she transformed disaster preparation into a trust-building advantage, maintained premium pricing without racing to the bottom, and created guest loyalty that transcends property amenities. Operating on a boutique seven-mile island where competitors are close friends and celebrity guests expect white-glove service, Casey has mastered the art of adapting while staying true to core values. From proactive hurricane checklists to creative length-of-stay pricing, Casey offers actionable insights for property managers facing their own market challenges. Her philosophy is clear: relationships matter more than revenue, complacency kills growth, and there's always something more you can do to enhance your operation. This episode is sponsored by Lynnbrook Group. When booking windows collapse from a year to just two weeks and hurricanes strike repeatedly, how do luxury property managers not just survive but thrive? Casey Alderman, property manager at Parsley-Baldwin Realty in Boca Grande, Florida, shares her proven strategies for navigating unprecedented market disruption. In this episode, Casey reveals how she transformed disaster preparation into a trust-building advantage, maintained premium pricing without racing to the bottom, and created guest loyalty that transcends property amenities. Operating on a boutique seven-mile island where competitors are close friends and celebrity guests expect white-glove service, Casey has mastered the art of adapting while staying true to core values. From proactive hurricane checklists to creative length-of-stay pricing, Casey offers actionable insights for property managers facing their own market challenges. Her philosophy is clear: relationships matter more than revenue, complacency kills growth, and there's always something more you can do to enhance your operation. This episode is sponsored by Lynnbrook Group. hurricane preparedness, disaster recovery planning, property management communication, guest relationship building, luxury vacation rentals, Boca Grande property management, crisis management strategies, owner communication protocols, booking window adaptation, flexible pricing strategies, length of stay pricing, community-based hospitality, repeat guest loyalty, white glove service, property management automation, home watch services, seasonal rental management, trust-based relationships, post-disaster recovery, market adaptation strategies, customer service excellence, boutique property management, island vacation rentals, proactive property care, vacation rental No No Building Sustainable Tech Ecosystems with Mike Norde of Inhabit - Vacation Rental Show https://podcasts.fame.so/e/r8klpj9n-building-sustainable-tech-ecosystems-with-mike-norde-of-inhabit Building Sustainable Tech Ecosystems with Mike Norde of Inhabit - Vacation Rental Show 138 No No 71wjl9x0 What makes a technology partnership truly sustainable? Mike Norde, Director of Third-Party Partnerships at Inhabit, reveals the strategy behind one of the industry's most powerful ecosystems. With deep expertise from his leadership roles at Streamline, Mike shares how welcoming competitors actually drives innovation, why treating partners like guests creates lasting relationships, and how to identify vendors who deliver real value versus those peddling empty promises. In this episode, Mike discusses Inhabit's approach to API access, the importance of collaborative problem-solving over blame games, and why happy employees translate to happy guests. He offers practical advice for property managers building their tech stacks and vendors looking to integrate with major platforms. Mike also predicts significant consolidation in property management technology over the next three years, which could reduce costs and headaches for operators. This episode is sponsored by Streamline.
Property management technology partnerships can make or break operational efficiency, yet most platforms struggle to balance openness with sustainability. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Mike Norde, Director of Third-Party Partnerships at Inhabit, about how thoughtful partnership strategies create value for everyone in the ecosystem while maintaining the infrastructure and support quality that property managers depend on.


What you'll learn:

  • How open ecosystems with competing vendors drive innovation and give property managers meaningful choice
  • The red flags that identify unreliable technology vendors and how to avoid costly integration mistakes
  • Why Inhabit's API strategy balances individual property manager flexibility with platform sustainability
  • How collaborative problem-solving and "no blame" culture creates partnerships that last decades
  • The future of property management technology consolidation and what it means for your operations
  • Practical steps for vetting third-party solutions and building a tech stack that scales


Mike Norde serves as Director of Third-Party Partnerships at Inhabit, where he leads the vacation brands division and oversees one of North America's most comprehensive property management technology ecosystems. With years of experience in multiple leadership roles at Streamline, Mike has witnessed the growth of numerous partner companies from startup operations to industry-leading solutions serving hundreds of thousands of units. His unique perspective combines technical expertise with a deep understanding of hospitality culture, making him one of the most respected voices in property management technology partnerships.


In this conversation, Mike shares the philosophy behind Inhabit's sustainable partnership approach. He explains why they don't partner with everyone who approaches them, how they vet potential vendors using what he calls his "human BS detector," and why watching partner companies grow has been one of the most rewarding aspects of his career. Mike also reveals how Streamline's culture of collaborative problem-solving, where teams have each other's backs even when thrown into the deep end, translates into better outcomes for property managers and guests alike.


Whether you're a property manager evaluating new technology solutions, a vendor seeking to integrate with major platforms, or an industry professional interested in the future of PropTech, this episode offers invaluable insights into building partnerships that create lasting value.


This episode is sponsored by Streamline. 


If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 04 Nov 2025 10:04:00 +0000 Inhabit Inhabit 1452 What makes a technology partnership truly sustainable? Mike Norde, Director of Third-Party Partnerships at Inhabit, reveals the strategy behind one of the industry's most powerful ecosystems. With deep expertise from his leadership roles at Streamline, Mike shares how welcoming competitors actually drives innovation, why treating partners like guests creates lasting relationships, and how to identify vendors who deliver real value versus those peddling empty promises. In this episode, Mike discusses Inhabit's approach to API access, the importance of collaborative problem-solving over blame games, and why happy employees translate to happy guests. He offers practical advice for property managers building their tech stacks and vendors looking to integrate with major platforms. Mike also predicts significant consolidation in property management technology over the next three years, which could reduce costs and headaches for operators. This episode is sponsored by Streamline. What makes a technology partnership truly sustainable? Mike Norde, Director of Third-Party Partnerships at Inhabit, reveals the strategy behind one of the industry's most powerful ecosystems. With deep expertise from his leadership roles at Streamline, Mike shares how welcoming competitors actually drives innovation, why treating partners like guests creates lasting relationships, and how to identify vendors who deliver real value versus those peddling empty promises. In this episode, Mike discusses Inhabit's approach to API access, the importance of collaborative problem-solving over blame games, and why happy employees translate to happy guests. He offers practical advice for property managers building their tech stacks and vendors looking to integrate with major platforms. Mike also predicts significant consolidation in property management technology over the next three years, which could reduce costs and headaches for operators. This episode is sponsored by Streamline. third-party partnerships, PMS integration, open ecosystem, API strategy, vendor collaboration, tech stack optimization, partner vetting, sustainable partnerships, hospitality technology, property management software, competitive innovation, team culture, servant leadership, vendor support, marketplace integration, collaborative problem-solving, AI automation, partnership strategy, technology consolidation, vacation rental innovation No No How Pre-Arrival Grocery Service Is Creating Hotel-Like Experiences with Milad Ghods of Bellhopt - Vacation Rental Show https://podcasts.fame.so/e/l8qw47v8-how-pre-arrival-grocery-service-is-creating-hotel-like-experiences-with-milad-ghods-of-bellhopt How Pre-Arrival Grocery Service Is Creating Hotel-Like Experiences with Milad Ghods of Bellhopt - Vacation Rental Show 137 No No 80nvxmr0 What if you could offer hotel-level concierge service to your vacation rental guests without adding any workload to your team? Milad Ghods, co-founder of Bellhopt, joins Lynell Gordon on The Vacation Rental Show to share how his company is solving a problem 87% of guests experience: making that first-day grocery run. After countless trips where he and his co-founder arrived exhausted at rentals only to find empty refrigerators, they created a pre-arrival grocery service that operates entirely on autopilot for property managers. In this episode, Milad reveals how Bellhopt's ordering platform with 20,000 SKUs creates magazine-perfect refrigerator presentations across 20 states. He discusses the white-label approach that makes property managers the heroes, the integration capabilities that eliminate operational burden, and the results-driven business model with no subscriptions, no contracts, and automatic commission payouts. Most remarkably, Bellhopt has achieved 100% property manager retention over 4.5 years. Discover how concierge services are becoming the secret weapon for differentiation in an increasingly competitive market. This episode is sponsored by Streamline.
The vacation rental industry promises travelers the comforts of home with hotel-like amenities, but there's been a persistent gap between that promise and reality. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Milad Ghods, co-founder of Bellhopt, about how his company is bridging that gap through pre-arrival concierge services.


What you'll learn:

  • Why 87% of vacation rental guests make first-day grocery runs and how this impacts their experience
  • How Bellhopt's 20,000-SKU ordering platform creates seamless guest experiences across 20 states
  • The white-label philosophy that makes property managers the heroes of every interaction
  • Why Bellhopt's business model with no subscriptions, no contracts, and automatic commission payouts achieves 100% retention
  • How PMS integration enables concierge services to run on complete autopilot
  • The presentation standards that create magazine-perfect refrigerator experiences


Milad shares the personal travel frustrations that led to Bellhopt's creation. After repeatedly arriving exhausted at vacation rentals with empty refrigerators and closed grocery stores, he and his co-founder saw an opportunity. They surveyed 3,000 people and discovered that 87% made convenience or grocery store trips on their first day of arrival, revealing a massive market void.


Four and a half years later, Bellhopt serves 400 property managers with 10,000 properties across 20 states. Their secret weapon approach focuses entirely on making property managers successful. By keeping their branding minimal and handling everything from automated messaging to detailed refrigerator stocking, they enable property managers to offer premium differentiation without operational complexity.


Milad also discusses Bellhopt's breakthrough experience at Streamline Summit, where as first-time exhibitors they saw lines of property managers at their booth and unprecedented exposure for a growing company. The integration with Streamline and other property management systems allows for automatic property information flow, housekeeping coordination, and entry code management.


This episode is sponsored by Streamline. 


If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Oct 2025 13:19:00 +0000 Inhabit Inhabit 1225 What if you could offer hotel-level concierge service to your vacation rental guests without adding any workload to your team? Milad Ghods, co-founder of Bellhopt, joins Lynell Gordon on The Vacation Rental Show to share how his company is solving a problem 87% of guests experience: making that first-day grocery run. After countless trips where he and his co-founder arrived exhausted at rentals only to find empty refrigerators, they created a pre-arrival grocery service that operates entirely on autopilot for property managers. In this episode, Milad reveals how Bellhopt's ordering platform with 20,000 SKUs creates magazine-perfect refrigerator presentations across 20 states. He discusses the white-label approach that makes property managers the heroes, the integration capabilities that eliminate operational burden, and the results-driven business model with no subscriptions, no contracts, and automatic commission payouts. Most remarkably, Bellhopt has achieved 100% property manager retention over 4.5 years. Discover how concierge services are becoming the secret weapon for differentiation in an increasingly competitive market. This episode is sponsored by Streamline. What if you could offer hotel-level concierge service to your vacation rental guests without adding any workload to your team? Milad Ghods, co-founder of Bellhopt, joins Lynell Gordon on The Vacation Rental Show to share how his company is solving a problem 87% of guests experience: making that first-day grocery run. After countless trips where he and his co-founder arrived exhausted at rentals only to find empty refrigerators, they created a pre-arrival grocery service that operates entirely on autopilot for property managers. In this episode, Milad reveals how Bellhopt's ordering platform with 20,000 SKUs creates magazine-perfect refrigerator presentations across 20 states. He discusses the white-label approach that makes property managers the heroes, the integration capabilities that eliminate operational burden, and the results-driven business model with no subscriptions, no contracts, and automatic commission payouts. Most remarkably, Bellhopt has achieved 100% property manager retention over 4.5 years. Discover how concierge services are becoming the secret weapon for differentiation in an increasingly competitive market. This episode is sponsored by Streamline. vacation rental, guest experience, prearrival service, concierge service, vacation rental hospitality, property manager tools, guest amenities, grocery delivery, short-term rental services, five star experience, auto pilot hospitality, guest convenience, vacation rental amenities, STR differentiation, hotellike experience, revenue optimization, guest satisfaction, property management automation, seamless integration, vacation rental technology, hospitality innovation No No The Third Lane: How Stakeholders VR Is Creating a New Exit Strategy for Property Managers with Stakeholders VR - Vacation Rental Show https://podcasts.fame.so/e/6nr74qj8-the-third-lane-how-stakeholders-vr-is-creating-a-new-exit-strategy-for-property-managers-with-stakeholders-vr The Third Lane: How Stakeholders VR Is Creating a New Exit Strategy for Property Managers with Stakeholders VR - Vacation Rental Show 136 No No 815r9wj0 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Lino Maldonado (CEO) and Brady Stump (Co-founder) of Stakeholders VR to explore a revolutionary new model for property management consolidation. Unlike traditional acquisitions that strip away local brands and force tech stack changes, or franchise models, Stakeholders VR has created what they call "the third lane"—a supergroup model that allows top-tier property managers to diversify their portfolios, maintain their brands, keep their tech stacks, and participate in something larger without losing their entrepreneurial fire. This conversation reveals how generational family businesses can derisk personal net worth, access servant leadership support, and build long-term wealth while keeping the heart and soul of what made them successful in the first place. This episode is sponsored by Rental Guardian.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Lino Maldonado and Brady Stump, co-founders of Stakeholders VR, about creating an entirely new consolidation model that didn't exist in the vacation rental industry.


What you'll learn:

  • Why traditional "cash out and move on" acquisitions aren't the right fit for many successful operators
  • How the "third lane" between selling everything and franchising preserves entrepreneurial ownership
  • Why Stakeholders VR keeps local brands intact instead of consolidating under one umbrella
  • How property managers can derisk by having 40-60% of valuation in a diversified national portfolio
  • Why servant leadership at the parent level supports rather than directs local operations
  • The three goals of Stakeholders VR's CTO role (understand current tech, guide future selections, anticipate what's next)
  • How generational family businesses maintain ownership while accessing enterprise-level resources
  • Why 99% of net worth in one property management company is like having your entire 401k in one stock
  • The importance of keeping operators invested long-term rather than rushing them out after a year
  • How to multiply synergies without forcing operational changes
  • Why the greatest value in vacation rental companies is typically what gets removed first
  • The role of local market involvement in maintaining brand authenticity
  • How diversification protects against hurricanes, floods, fires, and no-snow years
  • Why passion and "fire in the belly" is the secret sauce that creates brand value


Lino Maldonado brings 30 years of vacation rental experience, currently serving as CEO of Stakeholders VR. He started his career at Abbott Resorts (which rolled into Resort Quest) and has operated Scenic Stays in Destin, Florida, where his daughter now works in the same office he sat in three decades ago. His deep understanding of local market dynamics, technology implementation challenges, and the value of servant leadership shapes Stakeholders VR's approach to honoring rather than disrupting successful operations.


Brady Stump is co-founder of Stakeholders VR and founder of Rental Guardian. Before that, he operated a real estate and property management company affiliated with Christie's International Real Estate in Pawleys Island. His sons are actively involved in the business—his oldest, Jonah, helps run operations at Sea Mountain, while his youngest assists with bringing the stakeholder group together. Brady's experience building both insurance products and property management companies from the ground up informs his vision for creating winning scenarios where operators can take chips off the table while maintaining significant upside participation.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 21 Oct 2025 09:30:00 +0000 Inhabit Inhabit 1430 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Lino Maldonado (CEO) and Brady Stump (Co-founder) of Stakeholders VR to explore a revolutionary new model for property management consolidation. Unlike traditional acquisitions that strip away local brands and force tech stack changes, or franchise models, Stakeholders VR has created what they call "the third lane"—a supergroup model that allows top-tier property managers to diversify their portfolios, maintain their brands, keep their tech stacks, and participate in something larger without losing their entrepreneurial fire. This conversation reveals how generational family businesses can derisk personal net worth, access servant leadership support, and build long-term wealth while keeping the heart and soul of what made them successful in the first place. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Lino Maldonado (CEO) and Brady Stump (Co-founder) of Stakeholders VR to explore a revolutionary new model for property management consolidation. Unlike traditional acquisitions that strip away local brands and force tech stack changes, or franchise models, Stakeholders VR has created what they call "the third lane"—a supergroup model that allows top-tier property managers to diversify their portfolios, maintain their brands, keep their tech stacks, and participate in something larger without losing their entrepreneurial fire. This conversation reveals how generational family businesses can derisk personal net worth, access servant leadership support, and build long-term wealth while keeping the heart and soul of what made them successful in the first place. This episode is sponsored by Rental Guardian. property management consolidation, exit strategy, business acquisition, local brand preservation, tech stack retention, diversification strategy, servant leadership, generational wealth, family business succession, risk management, portfolio diversification, vacation rental supergroup, entrepreneurial ownership, holdco model, net worth protection, hurricane risk, regulatory protection, market diversification, operational autonomy, long-term ownership, stakeholder model, anti-acquisition strategy, franchise alternative, property manager buyout, sustainable growth, legacy building, multi-market portfolio, enterprise resources, peer synergies, business valuation, vacation rental No No Rebuilding Through Adversity: Angie Leone's Journey from 60 Properties to One After the Maui Fire - Vacation Rental Show https://podcasts.fame.so/e/5nz7wwx8-rebuilding-through-adversity-angie-leone-s-journey-from-60-properties-to-one-after-the-maui-fire Rebuilding Through Adversity: Angie Leone's Journey from 60 Properties to One After the Maui Fire - Vacation Rental Show 135 No No 80zn3370 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Angie Leone, CEO and founder of Coconut Condos in Maui, to explore one of the most heart-wrenching yet inspiring stories in vacation rental history. From managing 60 properties with a staff of 13 and being named SBA Women-Owned Business of the Year in May 2023, to losing 45 properties, her office, and warehouse in the Lahaina fire just three months later—two days before her planned business sale closed—Angie's journey embodies resilience, faith, and the power of non-negotiables. This conversation provides a roadmap for property managers on setting boundaries from day one, navigating catastrophic loss, knowing when to rebuild versus reinvent, and finding hope through unimaginable adversity. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Angie Leone, CEO and founder of Coconut Condos, about navigating the most challenging circumstances a property manager can face while maintaining faith, family priorities, and forward momentum.


What You'll Learn: 

  • How to set non-negotiables from day one that protect work-life balance as you scale Why preparing your business for your absence is essential before crisis hits 
  • The difference between rebuilding and reinventing after catastrophic loss 
  • How COVID prepared Angie for an even more devastating challenge with the Lahaina fire 
  • The critical importance of having a "board of directors" network before you need them The 5 F's framework (Faith, Family, Fitness, Freeze, Focus) for maintaining stability through crisis 
  • Why advocacy work requires recognizing seasons and knowing when to pass the baton 
  • How to model resilience and choice for your children while navigating business loss 
  • The role of community support during devastating circumstances 
  • When it's wise to pivot away from growth and embrace simplicity 
  • Why being under contract to sell doesn't guarantee the deal will close 
  • How to maintain morning and evening routines that keep you grounded during trials 
  • The value of removing yourself from day-to-day operations even during peak season 
  • Why some battles are worth fighting and others require strategic retreat Career pivots from property management to speaking, writing, and sharing hope


Angie Leone brings over 13 years of vacation rental industry experience, having founded Coconut Condos in 2011 with a single property and grown it to 60 properties with 13 staff members. Named 2019 SBA Maui Small Businessperson of the Year and 2023 SBA Women-Owned Business of the Year, she also founded PRMA (Professional Rental Managers Association) to fight discriminatory legislation in Hawaii during COVID. After losing 45 of 50 properties, her office, and warehouse in the August 8, 2023 Lahaina fire—two days before completing a business sale—Angie chose reinvention over rebuilding. She now manages their flagship bed and breakfast property with her husband while pursuing keynote speaking, writing her first book, and sharing messages of hope with property managers navigating their own seasons of adversity.


This episode is sponsored by Streamline. 

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 14 Oct 2025 09:30:00 +0000 Inhabit Inhabit 1634 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Angie Leone, CEO and founder of Coconut Condos in Maui, to explore one of the most heart-wrenching yet inspiring stories in vacation rental history. From managing 60 properties with a staff of 13 and being named SBA Women-Owned Business of the Year in May 2023, to losing 45 properties, her office, and warehouse in the Lahaina fire just three months later—two days before her planned business sale closed—Angie's journey embodies resilience, faith, and the power of non-negotiables. This conversation provides a roadmap for property managers on setting boundaries from day one, navigating catastrophic loss, knowing when to rebuild versus reinvent, and finding hope through unimaginable adversity. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Angie Leone, CEO and founder of Coconut Condos in Maui, to explore one of the most heart-wrenching yet inspiring stories in vacation rental history. From managing 60 properties with a staff of 13 and being named SBA Women-Owned Business of the Year in May 2023, to losing 45 properties, her office, and warehouse in the Lahaina fire just three months later—two days before her planned business sale closed—Angie's journey embodies resilience, faith, and the power of non-negotiables. This conversation provides a roadmap for property managers on setting boundaries from day one, navigating catastrophic loss, knowing when to rebuild versus reinvent, and finding hope through unimaginable adversity. This episode is sponsored by Streamline. business resilience, disaster recovery, Lahaina fire, Maui vacation rentals, work-life balance, business adversity, property management pivoting, COVID recovery, Hawaii STR regulations, vacation rental advocacy, business exit strategy, entrepreneurial reinvention, setting boundaries, sustainable business practices, faith in business, family priorities, community support, catastrophic loss, business transformation, property manager wellbeing, CEO mindset, advocacy burnout, non-negotiables, business seasons, personal wellness routine, 5 F's framework, compassion international, servant leadership, knowing when to pivot, rebuilding vs reinventing No No Why Digital Wallets Are Taking Over Vacation Rentals with Matthew Gurley of Lynnbrook https://podcasts.fame.so/e/pnlly0ln-why-digital-wallets-are-taking-over-vacation-rentals-with-matthew-gurley-of-lynnbrook Why Digital Wallets Are Taking Over Vacation Rentals with Matthew Gurley of Lynnbrook 134 No No x0l6rq60 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, to explore the revolution happening in vacation rental payment processing. With over a decade of experience in vacation rental fintech, including roles at BookingPal and now Lynnbrook, Matthew reveals how payment technologies are fundamentally transforming the industry. From the shift toward digital wallets capturing 68% of transactions by 2026 to automation that saves two full accounting salaries annually, this conversation provides a roadmap for property managers navigating the transition from traditional credit card processing to integrated fintech solutions while eliminating fraud and streamlining operations. This episode is sponsored by Lynnbrook.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, about the fundamental shifts in payment processing technology required as vacation rental companies evolve and scale their operations.


What you'll learn:

  • How digital wallets (Apple Pay, PayPal, Venmo) now capture 60% of transactions, growing to 68% by 2026 
  • Why integrated digital wallet payments show zero fraudulent transactions compared to traditional cards 
  • The automation technology that saves property managers two full accounting salaries annually 
  • Essential payment integration with PMS systems for seamless reconciliation 
  • The dangerous 60-day e-check rule that protects against fraudulent bookings 
  • Why payment processors don't consider funds "yours" until after guest check-in 
  • The risk management differences between vacation rental-focused and general processors 
  • How to pay 400 homeowners in 5 minutes with modern payment automation 
  • The coming "pay by bank" technology that combines e-check savings with instant verification 
  • Why processor selection matters beyond just transaction fees during mass cancellation events


Matthew Gurley brings over a decade of vacation rental and fintech experience, having worked at BookingPal before joining Lynnbrook. Currently serving as Director of Sales and Partner Integrations, he combines deep technical knowledge with practical understanding of property management operations. His expertise spans payment gateway technology, fraud prevention, risk management, and the critical accounting integrations that make or break operational efficiency for vacation rental companies processing everything from 50 to 5,000+ bookings annually.


This episode is sponsored by Lynnbrook.


If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode






The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 30 Sep 2025 09:30:00 +0000 Inhabit Inhabit 2075 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, to explore the revolution happening in vacation rental payment processing. With over a decade of experience in vacation rental fintech, including roles at BookingPal and now Lynnbrook, Matthew reveals how payment technologies are fundamentally transforming the industry. From the shift toward digital wallets capturing 68% of transactions by 2026 to automation that saves two full accounting salaries annually, this conversation provides a roadmap for property managers navigating the transition from traditional credit card processing to integrated fintech solutions while eliminating fraud and streamlining operations. This episode is sponsored by Lynnbrook. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Matthew Gurley, Director of Sales and Partner Integrations at Lynnbrook, to explore the revolution happening in vacation rental payment processing. With over a decade of experience in vacation rental fintech, including roles at BookingPal and now Lynnbrook, Matthew reveals how payment technologies are fundamentally transforming the industry. From the shift toward digital wallets capturing 68% of transactions by 2026 to automation that saves two full accounting salaries annually, this conversation provides a roadmap for property managers navigating the transition from traditional credit card processing to integrated fintech solutions while eliminating fraud and streamlining operations. This episode is sponsored by Lynnbrook. payment processing, fintech solutions, digital wallets, Apple Pay, PayPal, Venmo, vacation rental payments, fraud prevention, two-factor authentication, e-check risks, owner payment automation, accounting integration, PMS integration, risk management, payment gateways, vacation rental technology, property management software, payment security, trust accounting, escrow accounting, merchant services, booking conversion, guest experience, operational efficiency, payment innovation, vacation rental business No No Small-Scale Stories to Enterprise Automation with Grace Souter of Inhabit https://podcasts.fame.so/e/1833k7w8-small-scale-stories-to-enterprise-automation-with-grace-souter-of-inhabit Small-Scale Stories to Enterprise Automation with Grace Souter of Inhabit 133 No No m0jpvwm0 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Grace Souter, Director of Digital Marketing at Inhabit, to explore the evolution of vacation rental marketing strategies from small-scale storytelling to enterprise-level automation. With over 15 years of experience including roles at BlueTent, Vacasa, and various Outer Banks property management companies, Grace reveals how marketing approaches must fundamentally shift as companies grow from under 100 units to over 1,000 properties. From handwritten welcome notes and local coffee bags to AI-powered email segmentation and automated insights, this conversation provides a roadmap for property managers navigating the transition from personalized hospitality to scalable systems while maintaining authentic guest experiences. This episode is sponsored by Bluetent.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Grace Souter, Director of Digital Marketing at Inhabit, about the fundamental shifts in marketing strategy required as vacation rental companies evolve from boutique operations to enterprise-scale businesses.


What you'll learn:

  • How marketing messaging shifts from "unique and different" to "standardized and professional" during growth
  • Why small companies sell experiences while large companies sell trust and consistency
  • The transition from manual personalization (handwritten notes) to AI-powered automation
  • Essential digital marketing tools: SEO, PPC, email marketing, and PMS integration
  • How AI is revolutionizing email personalization and guest behavior analysis
  • Why marketing teams can no longer be treated as an afterthought during scaling
  • The balance between outsourcing marketing expertise and building in-house capabilities
  • How local business partnerships create competitive advantages for smaller companies
  • The challenges of maintaining company culture while implementing systematic processes
  • Career lessons from building companies from scratch and working with enterprise organizations


Grace Souter brings over 15 years of vacation rental industry experience, having worked across the spectrum from startup property management companies to enterprise-level organizations like Vacasa. Currently serving as Director of Digital Marketing at Inhabit, she combines hands-on operational knowledge with sophisticated marketing strategy expertise. Her unique perspective comes from living and working on Hatteras Island in the Outer Banks, one of the most competitive vacation rental markets in the United States, where she's navigated everything from hurricane evacuations to beach erosion challenges while building successful marketing campaigns.


This episode is sponsored by Bluetent.


If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 23 Sep 2025 09:30:00 +0000 Inhabit Inhabit 1567 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Grace Souter, Director of Digital Marketing at Inhabit, to explore the evolution of vacation rental marketing strategies from small-scale storytelling to enterprise-level automation. With over 15 years of experience including roles at BlueTent, Vacasa, and various Outer Banks property management companies, Grace reveals how marketing approaches must fundamentally shift as companies grow from under 100 units to over 1,000 properties. From handwritten welcome notes and local coffee bags to AI-powered email segmentation and automated insights, this conversation provides a roadmap for property managers navigating the transition from personalized hospitality to scalable systems while maintaining authentic guest experiences. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Grace Souter, Director of Digital Marketing at Inhabit, to explore the evolution of vacation rental marketing strategies from small-scale storytelling to enterprise-level automation. With over 15 years of experience including roles at BlueTent, Vacasa, and various Outer Banks property management companies, Grace reveals how marketing approaches must fundamentally shift as companies grow from under 100 units to over 1,000 properties. From handwritten welcome notes and local coffee bags to AI-powered email segmentation and automated insights, this conversation provides a roadmap for property managers navigating the transition from personalized hospitality to scalable systems while maintaining authentic guest experiences. This episode is sponsored by Bluetent. digital marketing, vacation rental marketing, property management marketing, marketing automation, AI marketing, email marketing, SEO strategy, PPC advertising, branding strategy, small business marketing, enterprise marketing, marketing scaling, guest experience, homeowner acquisition, content strategy, storytelling marketing, local business partnerships, marketing team building, marketing tools, PMS integration, segmented marketing, Outer Banks, Hatteras Island, vacation rental industry, hospitality marketing, direct bookings, OTA strategy, website optimization, marketing personalization, marketing ROI No No How Hospitality Heroes Is Revolutionizing Disaster Recovery Planning for Property Managers https://podcasts.fame.so/e/x8y7z968-how-hospitality-heroes-is-revolutionizing-disaster-recovery-planning-for-property-managers How Hospitality Heroes Is Revolutionizing Disaster Recovery Planning for Property Managers 132 No No l04rxm70 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with three industry leaders who are launching a revolutionary nonprofit initiative. Rachele Hobbs (CEO of Hobbs Realty), Sue Jones (founder of HR4VR), and April Burns (ICND Senior Account Executive) introduce Hospitality Heroes, a 501(c)(3) organization born from Hurricane Helene's devastating impact on Western North Carolina. Their mission centers on one powerful truth: "The people behind the places deserve a plan." From pre-disaster education and employee preparedness to real-time crisis communication and recovery support, these women are building the first comprehensive disaster response network specifically for hospitality workers and property management teams. This episode is sponsored by Streamline Summit 2025: Soar.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Rachele Hobbs, Sue Jones, and April Burns about their groundbreaking nonprofit initiative that's transforming how the hospitality industry approaches disaster preparedness and recovery.


What you'll learn:

  • How Hurricane Helene's impact on Western North Carolina sparked the creation of Hospitality Heroes
  • Why disaster preparedness must begin with employees, not just properties
  • The comprehensive approach covering natural disasters AND business crises (cyber attacks, data loss, key employee departures)
  • How real-time crisis communication apps can save lives when traditional systems fail
  • The importance of knowing where employees live and their evacuation needs
  • Partnership opportunities for inventory storage, housing assistance, and job swapping during recovery
  • Why three inches of water is the maximum safe driving depth during floods
  • How property managers can leverage off-season inventory for employee housing during evacuations
  • The role of Starlink communication when traditional infrastructure fails
  • Why failure stories are as important as success stories for disaster education


Rachele Hobbs brings over 40 years of short-term rental expertise and leads the "Hobbspitality" philosophy at Hobbs Realty. Sue Jones, founder of HR4VR and U.S. Navy veteran, provides 30+ years of HR strategy across hospitality, tech, and education. April Burns combines 30+ years of hospitality training and culture-building as ICND's Senior Account Executive and self-proclaimed "Director of Fun." Together, they represent the collaborative spirit that defines the vacation rental industry's response to crisis.

This episode is sponsored by Streamline Summit 2025: Soar.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 09 Sep 2025 09:30:00 +0000 Inhabit Inhabit 2164 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with three industry leaders who are launching a revolutionary nonprofit initiative. Rachele Hobbs (CEO of Hobbs Realty), Sue Jones (founder of HR4VR), and April Burns (ICND Senior Account Executive) introduce Hospitality Heroes, a 501(c)(3) organization born from Hurricane Helene's devastating impact on Western North Carolina. Their mission centers on one powerful truth: "The people behind the places deserve a plan." From pre-disaster education and employee preparedness to real-time crisis communication and recovery support, these women are building the first comprehensive disaster response network specifically for hospitality workers and property management teams. This episode is sponsored by Streamline Summit 2025: Soar. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with three industry leaders who are launching a revolutionary nonprofit initiative. Rachele Hobbs (CEO of Hobbs Realty), Sue Jones (founder of HR4VR), and April Burns (ICND Senior Account Executive) introduce Hospitality Heroes, a 501(c)(3) organization born from Hurricane Helene's devastating impact on Western North Carolina. Their mission centers on one powerful truth: "The people behind the places deserve a plan." From pre-disaster education and employee preparedness to real-time crisis communication and recovery support, these women are building the first comprehensive disaster response network specifically for hospitality workers and property management teams. This episode is sponsored by Streamline Summit 2025: Soar. disaster preparedness, vacation rental crisis management, employee disaster planning, natural disaster recovery, business continuity planning, hospitality emergency response, property manager resources, vacation rental advocacy, nonprofit disaster relief, Hurricane Helene recovery, emergency preparedness training, disaster relief supplies, hospitality worker support, crisis communication, flood safety, vacation rental employee benefits, disaster recovery education, property management crisis plans, hospitality industry support, emergency response coordination No No How VRMA Transformed from Member Feedback to Action Driven Results with Anne Gardner of VRMA https://podcasts.fame.so/e/xnvlpw7n-how-vrma-transformed-from-member-feedback-to-action-driven-results-with-anne-gardner-of-vrma How VRMA Transformed from Member Feedback to Action Driven Results with Anne Gardner of VRMA 131 No No 71ypwv50 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Anne Gardner, Executive Director of VRMA, to explore how the largest global community for vacation rental professionals has transformed through member-driven feedback and strategic listening. Anne reveals how VRMA evolved from traditional conference programming to a member-led approach featuring over 50 volunteer planners, personalized learning paths, and actionable Monday-morning solutions. From emergency preparedness partnerships to M&A education, this conversation showcases how VRMA is positioning property managers for success in an accelerating industry landscape while maintaining the foundational community spirit that has defined the organization for 40 years. This episode is sponsored by Streamline Summit 2025: Soar.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Anne Gardner, Executive Director of VRMA, about the dramatic transformation of the vacation rental industry's largest professional association and how it's adapting to serve members in an era of rapid change.


What you'll learn:

  • How VRMA's "grand listening tour" transformed member feedback into actionable programming changes
  • Why over 50 volunteer members now drive conference planning and education content
  • The strategic shift from general programming to four distinct business learning paths
  • How VRMA supports property managers navigating M&A opportunities and transitions
  • Partnership strategies with advocacy groups, emergency preparedness initiatives, and industry alliances
  • Why conference success should be measured by actionable takeaways, not networking quantity
  • The evolution from spring forums to foundations training for career development
  • How VRMA maintains community intimacy while scaling to serve thousands of members
  • Strategic collaborations with Red Cross, Hospitality Heroes, and advocacy organizations
  • The role of technology acceleration in creating opportunities rather than disruption


Anne Gardner brings over 25 years of association management experience, including 14 years as a chief executive, to her role leading VRMA. Her background includes serving as CEO of Cape Fear Realtors and extensive experience in organizational leadership and innovation. Under her leadership, VRMA has pivoted to become a member-driven organization focused on actionable education, strategic partnerships, and maintaining the community foundation that has made the association "positively foundational" to property management careers for four decades.

This episode is sponsored by Streamline Summit 2025: Soar.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Chapters:
[00:00] Intro 
[01:34] Anne's Background: From Cape Fear Realtors to VRMA Leadership 
[03:00] Women's Summit Experience: Building Electric Industry Connections
[04:35] Best Strategies for Maximizing Conference Value and ROI 
[11:21] The "One Thing That Paid for Your Ticket" Success Metric 
[13:50] Member-Driven Programming: From Feedback to Action with 50+ Volunteers 
[18:45] VRMA's Collaboration Strategy: Advocacy, Emergency Preparedness, and Industry Partnerships 
[21:16] Conference Investment: Understanding Value in Large-Scale Industry Events 
[25:09] M&A Education: Preparing Members for Industry Consolidation and Opportunities
[28:53] Community Foundation: Maintaining Intimacy While Scaling for Growth 
[31:19] VRMA 2025 Las Vegas: New Companies, First-Time Attendees, and Special Discount Code


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 03 Sep 2025 06:43:00 +0000 Inhabit Inhabit 2014 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Anne Gardner, Executive Director of VRMA, to explore how the largest global community for vacation rental professionals has transformed through member-driven feedback and strategic listening. Anne reveals how VRMA evolved from traditional conference programming to a member-led approach featuring over 50 volunteer planners, personalized learning paths, and actionable Monday-morning solutions. From emergency preparedness partnerships to M&A education, this conversation showcases how VRMA is positioning property managers for success in an accelerating industry landscape while maintaining the foundational community spirit that has defined the organization for 40 years. This episode is sponsored by Streamline Summit 2025: Soar. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Anne Gardner, Executive Director of VRMA, to explore how the largest global community for vacation rental professionals has transformed through member-driven feedback and strategic listening. Anne reveals how VRMA evolved from traditional conference programming to a member-led approach featuring over 50 volunteer planners, personalized learning paths, and actionable Monday-morning solutions. From emergency preparedness partnerships to M&A education, this conversation showcases how VRMA is positioning property managers for success in an accelerating industry landscape while maintaining the foundational community spirit that has defined the organization for 40 years. This episode is sponsored by Streamline Summit 2025: Soar. VRMA, VacationRentalManagement, PropertyManagementEducation, VRMAConference, IndustryNetworking, PropertyManagerTraining, VacationRentalIndustry, ProfessionalDevelopment, IndustryLeadership, ConferenceStrategy, MemberDrivenOrganization, VacationRentalCommunity, PropertyManagementGrowth, IndustryCollaboration, VRMALasVegas, HospitalityEducation, BusinessNetworking, VacationRentalProfessionals, PropertyManagementSuccess, IndustryAdvocacy No No The HR Secrets to Scaling Your Property Management Business with Sue Jones of HR for Vacation Rental Management Companies https://podcasts.fame.so/e/p8m70jj8-the-hr-secrets-to-scaling-your-property-management-business-with-sue-jones-of-hr-for-vacation-rental-management-companies The HR Secrets to Scaling Your Property Management Business with Sue Jones of HR for Vacation Rental Management Companies 130 No No 70v5n771 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Sue Jones, founder and owner of HR4VR, the vacation rental industry's first and only dedicated human resources support services provider. With over 30 years of experience in HR, Sue reveals the critical mistakes property managers make when scaling their businesses and shares her proven strategies for building teams that can grow with your company. From the revolutionary 20% rule for management time allocation to the hidden costs of well-intentioned policies, this conversation provides actionable insights for property managers looking to move from firefighting culture to strategic leadership while reducing HR liability and maximizing team engagement. This episode is sponsored by RevMax.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Sue Jones, founder and owner of HR4VR and the vacation rental industry's premier HR expert, about transforming property management teams through strategic human resources practices.


What you'll learn:

  • Why standardizing systems before scaling is crucial for sustainable growth
  • The 20% rule that transforms managers from firefighters to strategic leaders
  • How 6,000 hours of "generous" unpaid time off secretly cost one company 3 full-time employees
  • The workforce planning strategies needed to prepare teams for 2028 and beyond
  • Why the team you have today is the team you'll grow with
  • How to shift from rewarding firefighters to building proactive cultures
  • The generational workforce challenges facing property managers
  • Remote work strategies that boost productivity without sacrificing accountability
  • Employee handbook mistakes that create legal vulnerabilities


Sue Jones brings 30 years of HR experience, including her unique background as a Navy veteran who joined at age 17 as an electronic technician when only 4% of members were women. Her quick decision-making skills, honed in the military, have driven her success in helping property managers navigate complex HR challenges while building scalable, engaged teams.

This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Mon, 25 Aug 2025 10:30:00 +0000 Inhabit Inhabit 2252 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Sue Jones, founder and owner of HR4VR, the vacation rental industry's first and only dedicated human resources support services provider. With over 30 years of experience in HR, Sue reveals the critical mistakes property managers make when scaling their businesses and shares her proven strategies for building teams that can grow with your company. From the revolutionary 20% rule for management time allocation to the hidden costs of well-intentioned policies, this conversation provides actionable insights for property managers looking to move from firefighting culture to strategic leadership while reducing HR liability and maximizing team engagement. This episode is sponsored by RevMax. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Sue Jones, founder and owner of HR4VR, the vacation rental industry's first and only dedicated human resources support services provider. With over 30 years of experience in HR, Sue reveals the critical mistakes property managers make when scaling their businesses and shares her proven strategies for building teams that can grow with your company. From the revolutionary 20% rule for management time allocation to the hidden costs of well-intentioned policies, this conversation provides actionable insights for property managers looking to move from firefighting culture to strategic leadership while reducing HR liability and maximizing team engagement. This episode is sponsored by RevMax. HRforPropertyManagement, VacationRentalHR, PropertyManagementScaling, RemoteWorkforce, EmployeeHandbook, WorkforcePlanning, TeamDevelopment, PropertyManagementStaffing, HRCompliance, ManagerTraining, EmployeeRetention, PropertyManagementCulture, HRStrategy, VacationRentalStaffing, PropertyManagementOperations, HRConsulting, EmployeeDevelopment, WorkforceManagement, PropertyManagementHR, HRBestPractices No No The Vacation Rental Show Trailer https://podcasts.fame.so/e/m84lwv08-the-vacation-rental-show-trailer The Vacation Rental Show Trailer 129 No No x16rv471 Want to grow your vacation rental business but not sure where to start? This is the place to be. Welcome to The Vacation Rental Show, where we teach you how to grow and scale your vacation rental business, hosted by Lynell Gordon. Tune in every week as she sits down with the best in the biz to unlock the latest hot topics, technologies, and trends in the industry.
The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 20 Aug 2025 09:30:00 +0000 Inhabit Inhabit 162 Want to grow your vacation rental business but not sure where to start? This is the place to be. Welcome to The Vacation Rental Show, where we teach you how to grow and scale your vacation rental business, hosted by Lynell Gordon. Tune in every week as she sits down with the best in the biz to unlock the latest hot topics, technologies, and trends in the industry. Want to grow your vacation rental business but not sure where to start? This is the place to be. Welcome to The Vacation Rental Show, where we teach you how to grow and scale your vacation rental business, hosted by Lynell Gordon. Tune in every week as she sits down with the best in the biz to unlock the latest hot topics, technologies, and trends in the industry. vacation rental podcast, vacation rental show, vacation property podcast, vacation rental strategies, vacation rental business, vacation rental industry, vacation rental growth, short-term rental podcast, short-term rental business, Airbnb podcast, vacation rental management, property management podcast, vacation rental marketing, vacation rental technology, vacation rental success, vacation rental automation, vacation rental SEO, vacation rental investing, vacation rental playbook, vacation rental host tips, vacation rental scaling, vacation rental portfolio growth, vacation rental guest experience, vacation rental thought leadership, vacation rental trends 2025, how to grow a vacation rental business, vacation rental tips and tactics, scaling vacation rental portfolio, vacation rental property management strategies, vacation rental lead generation, vacation rental marketing playbook, vacation rental automation tools, vacation rental website best practices, homeowner acquisition for vacation rentals, vacation rental conferences and events, US vs European vacation rental trends, vacation rental industry insights, contrarian vacation rental strategies, data-driven vacation rental podcast, building a vacation rental brand, vacation rental guest acquisition strategies No No How Property Managers Can Lead Sustainability Efforts with Derreck Kayongo of Clean Production Action https://podcasts.fame.so/e/vn5jwlv8-how-property-managers-can-lead-sustainability-efforts-with-derreck-kayongo-of-clean-production-action How Property Managers Can Lead Sustainability Efforts with Derreck Kayongo of Clean Production Action 128 No No 80q3j780 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Derreck Kayongo, upcoming keynote speaker at Streamline Summit 2025: Soar and Executive Director of Clean Production Action. As an internationally recognized corporate social entrepreneur with over seventeen years of experience in human rights and environmental sustainability, Derreck reveals the shocking truth about chemical footprints in vacation rental properties and how property managers can lead the hospitality industry toward safer, more sustainable practices. From his journey as a refugee who founded the Global Soap Project to his current work revolutionizing chemical safety, this conversation provides actionable insights for property managers looking to reduce environmental liability while creating competitive advantages through eco-conscious hospitality. This episode is sponsored by Streamline Summit 2025: Soar.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Derreck Kayongo, upcoming keynote speaker at Streamline Summit 2025: Soar and Executive Director of Clean Production Action, about transforming vacation rental properties through sustainable chemistry and environmental responsibility.


What you'll learn:

  • Why hotels threw away 800 million bars of soap annually and how one refugee's observation created a global health solution
  • The shocking reality of chemical footprints in vacation rental properties and their impact on guest health
  • How property managers can reduce environmental liability through safer chemical choices
  • The SELF framework (Service, Education, Leadership, Faith) for sustainable business practices
  • Why chemical safety certification could become your property's competitive advantage
  • How the housekeeping workforce deserves recognition as environmental heroes
  • Practical steps for conducting chemical footprint analyses and implementing safer cleaning protocols
  • What to expect from Derreck's keynote presentation at Streamline Summit 2025: Soar


Derreck Kayongo is the upcoming keynote speaker at Streamline Summit 2025: Soar, Executive Director of Clean Production Action, a CNN Hero, and founder of the Global Soap Project. His journey from Ugandan refugee to international changemaker has led him to develop innovative programs bridging business growth with environmental sustainability. With expertise spanning human rights, food security, and economic development, Derreck brings a unique perspective on how hospitality professionals can create positive global impact through local environmental action.

This episode is sponsored by Streamline Summit 2025: Soar.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 13 Aug 2025 09:30:00 +0000 Inhabit Inhabit 2296 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Derreck Kayongo, upcoming keynote speaker at Streamline Summit 2025: Soar and Executive Director of Clean Production Action. As an internationally recognized corporate social entrepreneur with over seventeen years of experience in human rights and environmental sustainability, Derreck reveals the shocking truth about chemical footprints in vacation rental properties and how property managers can lead the hospitality industry toward safer, more sustainable practices. From his journey as a refugee who founded the Global Soap Project to his current work revolutionizing chemical safety, this conversation provides actionable insights for property managers looking to reduce environmental liability while creating competitive advantages through eco-conscious hospitality. This episode is sponsored by Streamline Summit 2025: Soar. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Derreck Kayongo, upcoming keynote speaker at Streamline Summit 2025: Soar and Executive Director of Clean Production Action. As an internationally recognized corporate social entrepreneur with over seventeen years of experience in human rights and environmental sustainability, Derreck reveals the shocking truth about chemical footprints in vacation rental properties and how property managers can lead the hospitality industry toward safer, more sustainable practices. From his journey as a refugee who founded the Global Soap Project to his current work revolutionizing chemical safety, this conversation provides actionable insights for property managers looking to reduce environmental liability while creating competitive advantages through eco-conscious hospitality. This episode is sponsored by Streamline Summit 2025: Soar. Streamline Summit 2025, Chemical Safety, Clean Production, Sustainable Hospitality No No How New York's Rental Regulations Are Reshaping Real Estate with Karla Saladino of Mirador Real Estate https://podcasts.fame.so/e/v85jw44n-how-new-york-s-rental-regulations-are-reshaping-real-estate-with-karla-saladino-of-mirador-real-estate How New York's Rental Regulations Are Reshaping Real Estate with Karla Saladino of Mirador Real Estate 127 No No 81q3jxx1 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Karla Saladino, Managing Partner of Mirador Real Estate, to explore the complex dynamics of New York City's rental market and the unintended consequences of well-intentioned housing policies. With over twenty years of experience and 10,000+ transactions under her belt, Karla provides insider insights into how regulatory changes are creating a housing crisis, forcing 80,000-100,000 units to sit vacant, and driving developers away from the nation's largest rental market. From building successful real estate teams to navigating rent stabilization laws, this conversation reveals the hidden realities behind New York's housing shortage and offers lessons for real estate professionals operating in regulated markets. This episode is sponsored by iTrip.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Karla Saladino, Managing Partner of Mirador Real Estate, about the complex realities of New York City's rental market and the unintended consequences of housing regulations that have created a crisis of vacant inventory amid severe housing shortages.


What you'll learn:

  • Why 80,000-100,000 rent-stabilized units sit empty while New York faces a housing crisis
  • How 2019 rent regulation changes eliminated renovation incentives and created perverse market dynamics
  • The "Good Cause Eviction" law that retroactively changed market-rate apartment economics
  • Why developers are fleeing New York due to mid-project regulatory changes
  • The "show your work" principle that transforms client relationships and prevents deal renegotiation
  • How to build high-volume real estate teams using experienced professionals rather than new agents


Karla Saladino is Managing Partner of Mirador Real Estate, one of New York's top-performing real estate teams with over 20 agents completing approximately 1,500 transactions annually. With over twenty years of experience and 10,000+ career transactions, Karla has built her reputation as one of Manhattan's most magnetic brokers through expertise in residential and commercial property sales, rentals, and turnaround projects. Her team specializes in reducing vacancy rates, optimizing rent rolls, and helping property owners navigate New York's complex regulatory environment. Karla's unique background includes service in the White House Office of Management and Budget, providing her with insights into policy impacts on real estate markets. Her company serves as both brokerage and marketing firm, helping clients across multiple states with property turnarounds, lease-ups, and portfolio optimization.

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:

👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 07 Aug 2025 09:30:00 +0000 Inhabit Inhabit 2622 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Karla Saladino, Managing Partner of Mirador Real Estate, to explore the complex dynamics of New York City's rental market and the unintended consequences of well-intentioned housing policies. With over twenty years of experience and 10,000+ transactions under her belt, Karla provides insider insights into how regulatory changes are creating a housing crisis, forcing 80,000-100,000 units to sit vacant, and driving developers away from the nation's largest rental market. From building successful real estate teams to navigating rent stabilization laws, this conversation reveals the hidden realities behind New York's housing shortage and offers lessons for real estate professionals operating in regulated markets. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Karla Saladino, Managing Partner of Mirador Real Estate, to explore the complex dynamics of New York City's rental market and the unintended consequences of well-intentioned housing policies. With over twenty years of experience and 10,000+ transactions under her belt, Karla provides insider insights into how regulatory changes are creating a housing crisis, forcing 80,000-100,000 units to sit vacant, and driving developers away from the nation's largest rental market. From building successful real estate teams to navigating rent stabilization laws, this conversation reveals the hidden realities behind New York's housing shortage and offers lessons for real estate professionals operating in regulated markets. This episode is sponsored by iTrip. No No Five Key Principles to Successful Property Management with Ashley Ching of Inhaven https://podcasts.fame.so/e/28xz29k8-five-key-principles-to-successful-property-management-with-ashley-ching-of-inhaven Five Key Principles to Successful Property Management with Ashley Ching of Inhaven 126 No No 60mkmx70 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Ashley Ching, Founder and CEO of Inhaven, to explore a comprehensive case study that reveals why national hospitality management companies consistently fail—and what property managers can learn from these patterns. Through extensive research and interviews with executives across vacation rental, hotel, and restaurant industries, Ashley has identified five key principles that separate successful property management operations from those destined for failure. From Vacasa's recent struggles to Resort Quest's historical challenges, this analysis provides actionable insights for property managers seeking sustainable growth without repeating the mistakes of their predecessors. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Ashley Ching, Founder and CEO of Inhaven, about a comprehensive case study revealing why national hospitality management companies consistently fail and the five key principles that determine success in property management scaling.


What you'll learn:

  • The "4 out of 5 drive-by properties" rule that determines operational success and why exceeding 20% problem properties becomes toxic
  • How similar demand drivers across portfolio properties enable true economies of scale versus creating operational complexity
  • Why managing relationships with 300+ property owners creates decision-making paralysis and resource allocation problems
  • The strategic functions that should remain local versus administrative tasks that can be centralized without degrading service quality
  • How empowering local hospitality professionals prevents brain drain and maintains service excellence
  • Real-world examples from Vacasa, Aimbridge, Resort Quest, and successful companies like Panda Express and Chick-fil-A


Ashley Ching is Founder and CEO of Inhaven, a hospitality platform dedicated to helping professional vacation rental property managers deliver consistent quality and exceptional guest experiences. With previous experience as Head of Merchandising at The Company Store at The Home Depot, Ashley brings deep retail and hospitality expertise to vacation rental standardization challenges. Inhaven provides three integrated solutions: sourcing high-quality bed, bath, and kitchen essentials; simplifying inventory management and restocking; and promoting quality standards through direct booking platforms. Ashley's extensive research into hospitality management failures spans vacation rental, hotel, and restaurant industries, providing unique insights into scaling challenges across service sectors.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 30 Jul 2025 13:45:00 +0000 Inhabit Inhabit 1797 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Ashley Ching, Founder and CEO of Inhaven, to explore a comprehensive case study that reveals why national hospitality management companies consistently fail—and what property managers can learn from these patterns. Through extensive research and interviews with executives across vacation rental, hotel, and restaurant industries, Ashley has identified five key principles that separate successful property management operations from those destined for failure. From Vacasa's recent struggles to Resort Quest's historical challenges, this analysis provides actionable insights for property managers seeking sustainable growth without repeating the mistakes of their predecessors. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Ashley Ching, Founder and CEO of Inhaven, to explore a comprehensive case study that reveals why national hospitality management companies consistently fail—and what property managers can learn from these patterns. Through extensive research and interviews with executives across vacation rental, hotel, and restaurant industries, Ashley has identified five key principles that separate successful property management operations from those destined for failure. From Vacasa's recent struggles to Resort Quest's historical challenges, this analysis provides actionable insights for property managers seeking sustainable growth without repeating the mistakes of their predecessors. This episode is sponsored by Streamline. No No Building Your Property Management Sales Funnel with Annie Holcombe of NextPax https://podcasts.fame.so/e/mn4lp6ln-building-your-property-management-sales-funnel-with-annie-holcombe-of-nextpax Building Your Property Management Sales Funnel with Annie Holcombe of NextPax 125 No No x06rykr0 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Annie Holcombe, Director of Technical Supply Partnerships at NextPax and co-host of one of the industry's most popular podcasts, Alex & Annie: Vacation Rental Podcast. With deep roots in hospitality spanning both hotel management and vacation rentals, Annie brings unique insights into the business development strategies and mindful distribution approaches that separate successful property managers from those struggling to grow. From creating company-wide sales cultures to navigating the overwhelming technology landscape, Annie demonstrates why authentic leadership and strategic thinking drive sustainable success in today's competitive market. This episode is sponsored by Bluetent.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Annie Holcombe, Director of Technical Supply Partnerships at NextPax, about building sustainable property management businesses through strategic business development and mindful technology selection.


What you'll learn:

  • Why every team member should be trained in business development fundamentals to handle owner inquiries professionally
  • The difference between mindful distribution and reactive channel selection based on competitor actions
  • How to challenge the "90% direct booking" mythology when occupancy rates reveal growth opportunities
  • The role of authenticity and core values in building sustainable competitive advantages
  • Mentorship strategies for new property managers entering an industry without standardized training programs


Annie Holcombe is Director of Technical Supply Partnerships at NextPax, a global leader in travel technology, where she drives innovation in market expansion and channel management solutions. With extensive experience in hospitality spanning hotel management and vacation rentals, Annie co-hosts one of the industry's most popular podcasts and serves as a sought-after advisor on business development and distribution strategies. Her background includes years of hands-on property management experience, providing practical insights into the operational challenges facing vacation rental operators. Annie's expertise bridges technology solutions and hospitality fundamentals, making her a trusted voice on industry best practices and strategic growth approaches.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 23 Jul 2025 09:16:00 +0000 Inhabit Inhabit 1153 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Annie Holcombe, Director of Technical Supply Partnerships at NextPax and co-host of one of the industry's most popular podcasts, Alex & Annie: Vacation Rental Podcast. With deep roots in hospitality spanning both hotel management and vacation rentals, Annie brings unique insights into the business development strategies and mindful distribution approaches that separate successful property managers from those struggling to grow. From creating company-wide sales cultures to navigating the overwhelming technology landscape, Annie demonstrates why authentic leadership and strategic thinking drive sustainable success in today's competitive market. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Annie Holcombe, Director of Technical Supply Partnerships at NextPax and co-host of one of the industry's most popular podcasts, Alex & Annie: Vacation Rental Podcast. With deep roots in hospitality spanning both hotel management and vacation rentals, Annie brings unique insights into the business development strategies and mindful distribution approaches that separate successful property managers from those struggling to grow. From creating company-wide sales cultures to navigating the overwhelming technology landscape, Annie demonstrates why authentic leadership and strategic thinking drive sustainable success in today's competitive market. This episode is sponsored by Bluetent. No No Creating Standout Guest Experiences with Mark Lumpkin of STR Cribs https://podcasts.fame.so/e/mn4lpl6n-creating-standout-guest-experiences Creating Standout Guest Experiences with Mark Lumpkin of STR Cribs 124 No No x06ryrk0 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Mark Lumpkin, Sales Director at STR Cribs, to explore how strategic property improvements and quality amenities drive success in today's competitive vacation rental market. With over a decade in the industry as a licensed general contractor, Mark reveals his "heads and beds" strategy for maximizing revenue through legal space conversions, why investing in quality amenities saves money long-term, and how themed properties eliminate competition by creating unique guest experiences. From transforming garages into profitable bedrooms to building Dallas Cowboys-themed retreats with original stadium seating, Mark demonstrates that understanding your guest avatar and focusing on exceptional properties, rather than managing hundreds of mediocre ones, is what separates successful STR investors from those experiencing declining revenues. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Mark Lumpkin, Sales Director at STR Cribs, about creating standout guest experiences in today's evolved vacation rental market where basic accommodations no longer generate premium returns.


What you'll learn:

  • The "heads and beds" strategy: how to legally convert garages and dining rooms into profitable bedrooms that double guest capacity and revenue
  • Why investing in quality, hospitality-grade amenities saves thousands compared to repeatedly replacing cheap alternatives that break seasonally
  • How to create themed properties (Dallas Cowboys, Taylor Swift, Star Wars) that eliminate direct competition and set their own rates
  • The critical importance of proper permitting and licensed contractor work to protect investments and avoid liability issues
  • Why property owners who don't reinvest are losing 10% revenue annually while competitors raise their standards
  • The hands-on approach new investors should take: personally cleaning, managing, and staying in properties to understand guest experiences
  • How to balance luxury amenities with practical durability based on market demographics and environmental factors
  • Why focusing on fewer, exceptional properties outperforms managing large portfolios of average-quality rentals
  • Market-specific amenity strategies: couples retreats in Tennessee vs. family properties in Orlando require different approaches
  • How 50-60% repeat and referral business demonstrates the success of quality-focused investment strategies


Mark Lumpkin is the Sales Director at STR Cribs and cohost of the STR Investing Podcast, bringing over a decade of experience in the vacation rental industry. As part of a licensed general contracting company, Mark specializes in transforming ordinary properties into highly profitable short-term rentals through strategic space conversion and amenity selection. His expertise spans themed property design, legal bedroom additions, and quality amenity curation that maximizes guest satisfaction and revenue generation. Mark's approach focuses on creating unique, competition-free properties that attract guests seeking experiences rather than just accommodations, proving that strategic investment and proper execution drive sustainable success in today's competitive STR market.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Fri, 11 Jul 2025 09:30:00 +0000 Inhabit Inhabit 1972 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Mark Lumpkin, Sales Director at STR Cribs, to explore how strategic property improvements and quality amenities drive success in today's competitive vacation rental market. With over a decade in the industry as a licensed general contractor, Mark reveals his "heads and beds" strategy for maximizing revenue through legal space conversions, why investing in quality amenities saves money long-term, and how themed properties eliminate competition by creating unique guest experiences. From transforming garages into profitable bedrooms to building Dallas Cowboys-themed retreats with original stadium seating, Mark demonstrates that understanding your guest avatar and focusing on exceptional properties, rather than managing hundreds of mediocre ones, is what separates successful STR investors from those experiencing declining revenues. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Mark Lumpkin, Sales Director at STR Cribs, to explore how strategic property improvements and quality amenities drive success in today's competitive vacation rental market. With over a decade in the industry as a licensed general contractor, Mark reveals his "heads and beds" strategy for maximizing revenue through legal space conversions, why investing in quality amenities saves money long-term, and how themed properties eliminate competition by creating unique guest experiences. From transforming garages into profitable bedrooms to building Dallas Cowboys-themed retreats with original stadium seating, Mark demonstrates that understanding your guest avatar and focusing on exceptional properties, rather than managing hundreds of mediocre ones, is what separates successful STR investors from those experiencing declining revenues. This episode is sponsored by Bluetent. STRTrends2025, VacationRentalAI, STRAmenities, VacationRentalDesign, PropertyRenovation, ShortTermRentalROI, STRInvestment, VacationRentalThemes, PropertyManagement, STRRevenue, HospitalityDesign, VacationRentalMarketing, STRSuccess, PropertyUpgrades, VacationRentalTrends, STROptimization, RentalPropertyDesign, VacationRentalProfits, STRStrategy, PropertyInvestment, VacationRentalBusiness, STRCribs, LicensedContractor, BedsAndHeads, QualityAmenities, STRCompetition No No What I Wish I Knew: Lessons from Vacation Rental Leaders https://podcasts.fame.so/e/1833ylz8-what-i-wish-i-knew-lessons-from-vacation-rental-leaders What I Wish I Knew: Lessons from Vacation Rental Leaders 123 No No m0jpy560 In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores the hard-won wisdom of industry veterans who share their most expensive early mistakes. Jonathan Fonvielle reveals why being selective with homeowners matters more than chasing revenue, Scott Leggat emphasizes that advocacy must be proactive rather than reactive, and Adam Knight discusses the dangers of scaling too quickly without focus. From the wrong homeowner costing more than lost revenue to regulatory battles being won before they start, these leaders share the hindsight lessons that could save new operators years of struggle and significant financial loss. This episode is sponsored by Bluetent.
In this compilation episode of The Vacation Rental Show, host Lynell Gordon examines the critical lessons that industry veterans wish they had learned earlier in their careers, featuring insights from leaders who built successful businesses through both triumphs and costly mistakes.


What you'll learn:

  • Jonathan Fonvielle's homeowner selection matrix: why the right homeowner with the wrong house beats the wrong homeowner with the right house every time
  • How to identify green flags versus red flags in potential homeowner partnerships before operational problems emerge
  • Scott Leggat's advocacy imperative: why regulatory protection must be built into business strategy before threats appear in your market
  • The timeline reality of regulatory battles and why reactive advocacy almost always fails to prevent damaging restrictions
  • Adam Knight's scaling wisdom: how rapid growth without focus and systems creates operational chaos that undermines long-term success
  • The importance of targeted market positioning versus trying to serve everyone and connecting with no one
  • Why saying no to revenue-generating opportunities often protects profitability and operational sanity better than growth-at-all-costs strategies
  • How community collaboration beats competition thinking for sustainable business development


The episode features Jonathan Fonvielle, a veteran vacation rental operator who built a powerhouse family business; Scott Leggat, Director of Government Advocacy at Inhabit and industry advocate; and Adam Knight, a seasoned hospitality professional who transitioned from hotels to short-term rentals. Together, they provide a candid examination of the missteps, oversights, and expensive lessons that ultimately shaped their successful approaches to property management, advocacy, and business scaling.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 01 Jul 2025 09:30:00 +0000 Inhabit Inhabit 405 In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores the hard-won wisdom of industry veterans who share their most expensive early mistakes. Jonathan Fonvielle reveals why being selective with homeowners matters more than chasing revenue, Scott Leggat emphasizes that advocacy must be proactive rather than reactive, and Adam Knight discusses the dangers of scaling too quickly without focus. From the wrong homeowner costing more than lost revenue to regulatory battles being won before they start, these leaders share the hindsight lessons that could save new operators years of struggle and significant financial loss. This episode is sponsored by Bluetent. In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores the hard-won wisdom of industry veterans who share their most expensive early mistakes. Jonathan Fonvielle reveals why being selective with homeowners matters more than chasing revenue, Scott Leggat emphasizes that advocacy must be proactive rather than reactive, and Adam Knight discusses the dangers of scaling too quickly without focus. From the wrong homeowner costing more than lost revenue to regulatory battles being won before they start, these leaders share the hindsight lessons that could save new operators years of struggle and significant financial loss. This episode is sponsored by Bluetent. business lessons, property management mistakes, homeowner selection, vacation rental scaling, regulatory advocacy, business focus, operational integrity, industry wisdom, growth strategy, partnership quality, proactive planning, business sustainability, market positioning, community building, expensive lessons, hindsight wisdom, veteran insights, scaling pitfalls, advocacy timing, selective growth No No The New Rules for Maximizing Vacation Rental Income https://podcasts.fame.so/e/1833yjz8-the-new-rules-for-maximizing-vacation-rental-income The New Rules for Maximizing Vacation Rental Income 122 No No m0jpyq60 In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores revolutionary revenue strategies that are reshaping the vacation rental industry for 2025. From Bryant Loy's disruptive minimum stay experiments to Francois Gouelo's $650 early check-in success in Aspen, this episode reveals three critical revenue pillars: pricing innovation, strategic upsells, and advocacy protection. Featuring insights from revenue management experts at Rev Max, Desiree Garcia's value-add breakthroughs, and Scott Leggat's regulatory defense strategies, property managers will discover why shorter stays often generate more revenue, how cleaning fee waivers outsell percentage discounts, and why $2 per reservation could save entire business models from regulatory threats. This episode is sponsored by Rental Guardian.
In this compilation episode of The Vacation Rental Show, host Lynell Gordon examines the fundamental shifts in vacation rental revenue strategy, featuring insights from industry leaders who are rewriting traditional approaches to pricing, upselling, and business protection through strategic advocacy.


What you'll learn:

  • How Bryant Loy's flexible minimum stay strategy disrupts traditional Saturday-to-Saturday models while increasing both revenue and booking frequency
  • Why Francois Gouelo's client sold early check-in for $650 on an $800 Aspen reservation—and how to identify similar high-value opportunities
  • Desiree Garcia's breakthrough discovery: why $250 cleaning fee waivers outsell 25% discounts in luxury markets
  • The psychology behind value-add packages versus traditional discounting strategies for booking acceleration
  • Scott Leggat's advocacy imperative: why regulatory protection is revenue protection and how $2 per reservation builds industry-wide defense networks
  • David Krause's Right to Rent Collaborative model that automatically funds local advocacy through guest contributions
  • How proactive alliance building prevents costly reactive regulatory battles that can destroy entire market segments
  • The hidden ROI of advocacy investment compared to the devastating costs of regulatory compliance or market closure


This episode features Bryant Loy, revenue optimization specialist; Francois Gouelo and Desiree Garcia from Rev Max revenue management; Scott Leggat, Director of Government Advocacy at Inhabit; and David Krause from Rent Responsibly. Together, they present a comprehensive framework for maximizing vacation rental income through pricing innovation, strategic upselling, and regulatory protection that ensures sustainable business growth in an increasingly complex marketplace.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 25 Jun 2025 09:30:00 +0000 Inhabit Inhabit 543 In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores revolutionary revenue strategies that are reshaping the vacation rental industry for 2025. From Bryant Loy's disruptive minimum stay experiments to Francois Gouelo's $650 early check-in success in Aspen, this episode reveals three critical revenue pillars: pricing innovation, strategic upsells, and advocacy protection. Featuring insights from revenue management experts at Rev Max, Desiree Garcia's value-add breakthroughs, and Scott Leggat's regulatory defense strategies, property managers will discover why shorter stays often generate more revenue, how cleaning fee waivers outsell percentage discounts, and why $2 per reservation could save entire business models from regulatory threats. This episode is sponsored by Rental Guardian. In this compilation episode of The Vacation Rental Show, host Lynell Gordon explores revolutionary revenue strategies that are reshaping the vacation rental industry for 2025. From Bryant Loy's disruptive minimum stay experiments to Francois Gouelo's $650 early check-in success in Aspen, this episode reveals three critical revenue pillars: pricing innovation, strategic upsells, and advocacy protection. Featuring insights from revenue management experts at Rev Max, Desiree Garcia's value-add breakthroughs, and Scott Leggat's regulatory defense strategies, property managers will discover why shorter stays often generate more revenue, how cleaning fee waivers outsell percentage discounts, and why $2 per reservation could save entire business models from regulatory threats. This episode is sponsored by Rental Guardian. revenue optimization, vacation rental pricing, minimum stay strategies, ancillary revenue, upselling strategies, early check-in pricing, cleaning fee waivers, vacation rental advocacy, Right to Rent Collaborative, regulatory protection, property management strategies, revenue diversification, market disruption, guest value adds, booking flexibility, revenue management, short-term rental business, vacation rental ROI, pricing psychology, industry advocacy, compilation episode, revenue revolution, property manager resources, vacation rental income No No How Luxury Hospitality Is Built on Human Connection with Kory Rankine of Escape Luxury Hospitality https://podcasts.fame.so/e/mn4lpkqn-how-luxury-hospitality-is-built-on-human-connection-with-kory-rankine-of-escape-luxury-hospitality How Luxury Hospitality Is Built on Human Connection with Kory Rankine of Escape Luxury Hospitality 121 No No x06ryw20 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Kory Rankine, founder of Escape Luxury Hospitality, to explore how authentic human connection drives success in Miami's competitive luxury rental market. With over a decade in hospitality, Kory reveals his daily outreach strategy of adding 30 new contacts to build partnerships, why luxury is about experience over amenities, and how he competes with five-star hotels by offering privacy and dedicated service. From creating unforgettable guest experiences like combined bachelor/bachelorette weekends to turning his grandmother's birthday into the ultimate luxury stay, Kory demonstrates that building relationships—not just relying on technology—is what separates true luxury brands from the competition. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kory Rankine, founder of Escape Luxury Hospitality, about building authentic luxury experiences in Miami's highly competitive vacation rental market while maintaining the human touch that technology threatens to replace.


What you'll learn:

  • How daily manual outreach of 30 new contacts (10 realtors, 10 property managers, 10 travel agents) builds lasting business partnerships
  • Why luxury is defined by experience and culture, not price points—how an $800 property can compete with $20,000/night homes
  • The strategic balance between AI automation and human connection in high-end hospitality services
  • How to compete with five-star hotels by emphasizing privacy, dedicated service, and value per square foot
  • Revenue management deep-dive: why most companies fail by relying on basic data scraping instead of comprehensive market analysis
  • The client relationship progression: transforming guests from clients to friends to family members for lifetime value
  • How to handle difficult luxury guests by understanding their emotional needs and providing exceptional service recovery
  • Why consistency and persistence in both marketing and operations create the "snowball effect" for business growth


Kory Rankine is the founder of Escape Luxury Hospitality, one of Miami-Dade County's leading luxury vacation rental companies. With over a decade of hospitality experience spanning event planning, corporate accounting, and country club management, Kory brings a unique, well-rounded approach to luxury vacation rentals. His company is known for creating unparalleled luxury experiences for diverse clientele, from families to corporate clients seeking extraordinary stays. Kory's philosophy centers on building genuine relationships and providing personalized service that transforms guests into lifelong clients, proving that in the luxury market, human connection remains irreplaceable.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 18 Jun 2025 14:24:00 +0000 Inhabit Inhabit 2582 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Kory Rankine, founder of Escape Luxury Hospitality, to explore how authentic human connection drives success in Miami's competitive luxury rental market. With over a decade in hospitality, Kory reveals his daily outreach strategy of adding 30 new contacts to build partnerships, why luxury is about experience over amenities, and how he competes with five-star hotels by offering privacy and dedicated service. From creating unforgettable guest experiences like combined bachelor/bachelorette weekends to turning his grandmother's birthday into the ultimate luxury stay, Kory demonstrates that building relationships—not just relying on technology—is what separates true luxury brands from the competition. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Kory Rankine, founder of Escape Luxury Hospitality, to explore how authentic human connection drives success in Miami's competitive luxury rental market. With over a decade in hospitality, Kory reveals his daily outreach strategy of adding 30 new contacts to build partnerships, why luxury is about experience over amenities, and how he competes with five-star hotels by offering privacy and dedicated service. From creating unforgettable guest experiences like combined bachelor/bachelorette weekends to turning his grandmother's birthday into the ultimate luxury stay, Kory demonstrates that building relationships—not just relying on technology—is what separates true luxury brands from the competition. This episode is sponsored by Streamline. luxuryhospitality, miamiluxuryrentals, guestexperience, hospitalityentrepreneur, luxurytravel, premiumrentals, businessnetworking, revenuemanagement, dynamicpricing, luxurybrand, hospitalitytraining, guestservices, luxuryproperties, vacationrentalmanagement, hospitalityinnovation, clientrelationships, luxurylifestyle, entrepreneurship, businessgrowth, hospitalitymarketing No No How Right to Rent Is Building STR Defense Networks with Scott Leggat of Inhabit https://podcasts.fame.so/e/vn5jzxl8-how-right-to-rent-is-building-str-defense-networks-with-scott-leggat-of-inhabit How Right to Rent Is Building STR Defense Networks with Scott Leggat of Inhabit 120 No No 80q3k670 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Scott Leggat, Director of Government Advocacy and Affairs at Inhabit, to discuss the critical advocacy battles shaping the vacation rental industry's future. With decades of experience from property management to leading tech company LSI, Scott reveals how the Right to Rent initiative raised $200,000 in just two weeks, why OTAs are capturing 50% of property manager revenue through merchant of record control, and the federal regulations that took effect May 12th. Whether you're managing properties in Hawaii's complex regulatory environment or Florida's preemption battles, Scott's insights on building proactive defense networks will protect your business from the regulatory threats ahead. This episode is sponsored by Streamline.
In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Scott Leggat, Director of Government Advocacy and Affairs at Inhabit, about the revolutionary advocacy strategies protecting vacation rental businesses from increasing regulatory threats while maximizing revenue streams that OTAs are systematically capturing.


What you'll learn:

  • How merchant of record laws determine whether you keep or lose 25-40% commission revenue from ancillary services 
  • Why Alabama's groundbreaking legislation is spreading to South Carolina and North Carolina—and how to support similar efforts
  • The federal "junk fee" transparency regulations that took effect May 12, 2025, and compliance requirements How Right to Rent's restructure into a 501(c)(6) nonprofit raised $200K in two weeks through seamless PMS integration 
  • Why 95% of STR communities lack local advocacy alliances and how this vulnerability threatens your business 
  • The strategic timing differences between proactive alliance building and reactive crisis management 
  • How to navigate complex state-by-state battlegrounds from Hawaii's island-specific rules to Florida's preemption wars 
  • Why building transparent pricing practices protects against future regulatory criticism 
  • The "black swan" events affecting 2025 booking trends and revenue forecasting 
  • How hotel lobbies influence state government decisions and strategies to counter their impact


Scott Leggat is the Director of Government Advocacy and Affairs at Inhabit, where he leads industry-wide advocacy efforts protecting short-term rental businesses from regulatory threats. With extensive experience as former CEO of vacation rental tech company LSI and years in property management, Scott brings a unique perspective to advocacy strategy development. He conceived the original Right to Rent funding model and has spearheaded critical legislative victories including Alabama's merchant of record law. His advocacy work spans merchant of record battles, state preemption defense, federal compliance navigation, and local alliance development. Scott's expertise in combining data-driven advocacy approaches with grassroots coalition building has established best practices for vacation rental industry defense, making him an essential voice for property managers facing regulatory challenges.


This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 11 Jun 2025 09:30:00 +0000 Inhabit Inhabit 1813 In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Scott Leggat, Director of Government Advocacy and Affairs at Inhabit, to discuss the critical advocacy battles shaping the vacation rental industry's future. With decades of experience from property management to leading tech company LSI, Scott reveals how the Right to Rent initiative raised $200,000 in just two weeks, why OTAs are capturing 50% of property manager revenue through merchant of record control, and the federal regulations that took effect May 12th. Whether you're managing properties in Hawaii's complex regulatory environment or Florida's preemption battles, Scott's insights on building proactive defense networks will protect your business from the regulatory threats ahead. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Scott Leggat, Director of Government Advocacy and Affairs at Inhabit, to discuss the critical advocacy battles shaping the vacation rental industry's future. With decades of experience from property management to leading tech company LSI, Scott reveals how the Right to Rent initiative raised $200,000 in just two weeks, why OTAs are capturing 50% of property manager revenue through merchant of record control, and the federal regulations that took effect May 12th. Whether you're managing properties in Hawaii's complex regulatory environment or Florida's preemption battles, Scott's insights on building proactive defense networks will protect your business from the regulatory threats ahead. This episode is sponsored by Streamline. merchant of record, vacation rental advocacy, short term rental regulations, property management legislation, right to rent initiative, OTA regulations, vacation rental revenue streams, state preemption laws, local rental alliances, rental fee transparency, advocacy funding, property manager resources, vacation rental compliance, rental business protection, rental industry updates, property management solutions, federal rental regulations No No How Safety-First Strategies Are Preventing Vacation Rental Tragedies with Justin Ford of Breezeway https://podcasts.fame.so/e/5nz730x8-how-safety-first-strategies-are-preventing-vacation-rental-tragedies-with-justin-ford-of-breezeway How Safety-First Strategies Are Preventing Vacation Rental Tragedies with Justin Ford of Breezeway 119 No No 80zn5z70 Join host Lynell Gordon as she sits down with Justin D Ford, Director of Short Term Rental Safety at Breezeway and renowned vacation rental safety expert. In this critical episode, Justin reveals the life-saving safety protocols that most property managers overlook, from the monthly smoke alarm maintenance that could prevent criminal charges to the new flame detection technology protecting against lithium battery fires. Learn why four homeowners have been arrested for negligent homicide due to faulty smoke alarms, discover the surprising truth about hot tub fires, and get actionable steps to protect your guests, your business, and yourself from devastating liability. This episode could literally save lives and your vacation rental business. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Justin D. Ford, Director of Short Term Rental Safety and Certification Programs at Breezeway, about the critical safety protocols that property managers must implement to protect guests and avoid devastating liability.

Justin Ford explores the evolving landscape of vacation rental safety, highlighting recent legal precedents and emerging risks that property managers must address to operate responsibly and avoid criminal and civil liability.

What you'll learn:
  • Why monthly smoke alarm vacuuming is legally required and could prevent criminal charges
  • How four vacation rental owners were recently arrested for negligent homicide due to faulty smoke alarms
  • The new EyeDetect flame detection technology that protects against lithium battery fires in garages
  • Why traditional rental agreements offer no legal protection after a 2022 North Carolina Supreme Court ruling
  • Critical hot tub safety protocols including annual inspections and proper chemical management
  • Essential kitchen safety measures beyond basic fire extinguishers
  • Pool safety requirements including water watcher cards and safety hooks that save lives
  • Why professional gas connections and explosive gas monitoring are crucial for gas appliances
  • The importance of proper bathroom safety features and grab bar installation
  • How escape ladders and emergency protocols can save lives in multi-story properties

Justin D. Ford is the Director of Short Term Rental Safety and Certification Programs at Breezeway, bringing extensive background in safety and hospitality from his career as a Coast Guard member and firefighter. He founded Dwell Safe and has become the industry's leading voice on vacation rental safety protocols. His globally-used safety inspection program has been implemented from Bombay to Baghdad, and he recently received the Shortyz Award in London for pioneering safety innovations. Justin's expertise has directly contributed to saving lives, with property managers regularly reporting that his recommendations prevented fires and injuries at their properties.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 03 Jun 2025 09:30:00 +0000 Inhabit Inhabit 2519 Join host Lynell Gordon as she sits down with Justin D Ford, Director of Short Term Rental Safety at Breezeway and renowned vacation rental safety expert. In this critical episode, Justin reveals the life-saving safety protocols that most property managers overlook, from the monthly smoke alarm maintenance that could prevent criminal charges to the new flame detection technology protecting against lithium battery fires. Learn why four homeowners have been arrested for negligent homicide due to faulty smoke alarms, discover the surprising truth about hot tub fires, and get actionable steps to protect your guests, your business, and yourself from devastating liability. This episode could literally save lives and your vacation rental business. This episode is sponsored by Rental Guardian. Join host Lynell Gordon as she sits down with Justin D Ford, Director of Short Term Rental Safety at Breezeway and renowned vacation rental safety expert. In this critical episode, Justin reveals the life-saving safety protocols that most property managers overlook, from the monthly smoke alarm maintenance that could prevent criminal charges to the new flame detection technology protecting against lithium battery fires. Learn why four homeowners have been arrested for negligent homicide due to faulty smoke alarms, discover the surprising truth about hot tub fires, and get actionable steps to protect your guests, your business, and yourself from devastating liability. This episode could literally save lives and your vacation rental business. This episode is sponsored by Rental Guardian. VacationRentalSafety, PropertyManagement, SmokeAlarmMaintenance, LegalLiability, GuestSafety, HotTubSafety, PoolSafety, KitchenSafety, BathroomSafety, FireSafety, CarbonMonoxideDetection, LithiumBatterySafety, ElectricVehicleCharging, FlameDetection, SafetyProtocols, PropertyManagerTraining, HospitalityStandards, SafetyCompliance, EmergencyPlanning, PropertyInspection, SafetyCertification No No How $2 Per Reservation Is Scaling Vacation Rental Advocacy with David Krauss of Rent Responsibly https://podcasts.fame.so/e/68r7y2wn-how-2-per-reservation-is-scaling-vacation-rental-advocacy-with-david-krauss-of-rent-responsibly How $2 Per Reservation Is Scaling Vacation Rental Advocacy with David Krauss of Rent Responsibly 118 No No 805rp7l1 Join host Lynell Gordon as she sits down with David Krauss, CEO of Rent Responsibly and a driving force behind industry-wide short-term rental advocacy. In this episode, David introduces the Right to Rent Collaborative, a first-of-its-kind initiative that empowers property managers to fuel advocacy efforts through a simple $2 per reservation model. Learn how this scalable and sustainable platform is paving the way for standardized, professionalized vacation rentals—and why now is the time to get involved. Discover actionable steps to support your state-level associations, integrate advocacy into your operations with ease, and contribute to a movement that’s already raised over $188,000 in founding donations. Ideal for both new and experienced operators looking to protect their business and strengthen the entire vacation rental ecosystem. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with David Krauss, CEO of Rent Responsibly, about the launch of the Right to Rent Collaborative, a new 501(c)6 trade association designed to transform how the vacation rental industry approaches advocacy and community organization.

David Krauss explores a transformative shift in the vacation rental industry, highlighting how it is professionalizing its approach to advocacy and community organization, with clear, practical steps for property managers to actively shape the industry's future.

What You'll Learn:
  • How the Right to Rent Collaborative's $2-per-reservation donation model creates sustainable funding for advocacy
  • Why state-level associations are becoming crucial for effective vacation rental industry advocacy
  • The parallel between vacation rental regulation evolution and the Ford Model T's impact on automobile industry standards
  • How property managers can easily participate in advocacy without sacrificing significant time
  • The three essential elements of successful advocacy: treasure, talent, and time
  • Why industry-wide collaboration and standardization will define the next three years of vacation rental regulations
  • How to connect with existing advocacy groups through rentresponsibly.org/alliances
  • The streamlined process for starting a local advocacy group, reduced from 40 to 4 hours
  • The importance of sustainable, professional advocacy versus relying solely on volunteer efforts
  • Why unified industry standards and education are critical for long-term success in vacation rentals

David Krauss is the CEO of Rent Responsibly, the first community building and educational platform for short-term rental operators. With over a decade of experience in the vacation rental industry, he began his journey in 2012 and quickly became one of the top 100 hosts worldwide for consistency and guest satisfaction. After founding NoiseAware, a pioneering noise monitoring solution, Krauss established Rent Responsibly in 2019 to help short-term rental hosts connect and grow through education and community support. Most recently, he spearheaded the launch of the Right to Rent Collaborative, a 501(c)(6) trade association dedicated to ensuring well-funded vacation rental advocacy across the United States. His work in creating scalable solutions for industry advocacy and education has helped transform how property managers and hosts engage with regulatory challenges, making him a leading voice in vacation rental industry advancement.

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 28 May 2025 09:30:00 +0000 Inhabit Inhabit 2052 Join host Lynell Gordon as she sits down with David Krauss, CEO of Rent Responsibly and a driving force behind industry-wide short-term rental advocacy. In this episode, David introduces the Right to Rent Collaborative, a first-of-its-kind initiative that empowers property managers to fuel advocacy efforts through a simple $2 per reservation model. Learn how this scalable and sustainable platform is paving the way for standardized, professionalized vacation rentals—and why now is the time to get involved. Discover actionable steps to support your state-level associations, integrate advocacy into your operations with ease, and contribute to a movement that’s already raised over $188,000 in founding donations. Ideal for both new and experienced operators looking to protect their business and strengthen the entire vacation rental ecosystem. This episode is sponsored by iTrip. Join host Lynell Gordon as she sits down with David Krauss, CEO of Rent Responsibly and a driving force behind industry-wide short-term rental advocacy. In this episode, David introduces the Right to Rent Collaborative, a first-of-its-kind initiative that empowers property managers to fuel advocacy efforts through a simple $2 per reservation model. Learn how this scalable and sustainable platform is paving the way for standardized, professionalized vacation rentals—and why now is the time to get involved. Discover actionable steps to support your state-level associations, integrate advocacy into your operations with ease, and contribute to a movement that’s already raised over $188,000 in founding donations. Ideal for both new and experienced operators looking to protect their business and strengthen the entire vacation rental ecosystem. This episode is sponsored by iTrip. vacation rentals, vacation rental advocacy, Right to Rent Collaborative, property management, short-term rental regulations, rental industry education, advocacy funding, state associations, community building, rental compliance, industry standards, property manager resources, vacation rental host tips, property management software, rental operator guidance, hospitality business owner, rental management solutions, vacation rental policy, STR regulations, rental industry collaboration, rental advocacy platform, property manager networking, vacation rental compliance No No How Tech-Free Stays Are Redefining Hospitality with Eric D. Moeller of Freewyld https://podcasts.fame.so/e/xn12xyp8-how-tech-free-stays-are-redefining-hospitality-with-eric-d-moeller-of-freewyld How Tech-Free Stays Are Redefining Hospitality with Eric D. Moeller of Freewyld 117 No No 703rjql1 Join host Lynell Gordon as she sits down with Eric D. Moeller, CEO of Freewyld and a leader in redefining the vacation rental experience. In this episode, Eric shares how stepping away from technology can actually enhance your business and your life. He introduces “Wyld Mode,” a distinctive guest experience model designed to help people unplug and reconnect with nature, loved ones, and themselves. Discover actionable strategies for mindful disconnection, including 15-minute focused meetings, setting intentional tech-free periods, and creating space for strategic thinking. Perfect for vacation rental operators seeking to improve guest satisfaction while achieving a healthier, more intentional work-life balance. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show, host Lynell Gordon sits down with Eric Moeller, CEO of Freewyld, to discuss his innovative "Wyld Mode" concept and strategies for balancing technology use in vacation rentals while maintaining essential business operations. 

Eric Moeller explores a revolutionary approach to vacation rental management focused on helping guests disconnect from technology and reconnect with what truly matters.

What you'll learn:
  • How to implement "Wyld Mode" to help vacation rental guests disconnect from technology while maintaining necessary communication
  • The "Two-Week Vacation Test" framework for building a self-sustaining vacation rental business
  • Why intentional disconnection time is crucial for business problem-solving and leadership
  • How to transform traditional hour-long meetings into focused 15-minute decision-making sessions
  • The systematic approach to balancing guest experience with operational efficiency
  • How to create dedicated thinking time blocks for strategic business planning
  • Why maintaining work-life boundaries leads to better business outcomes
  • The framework for implementing technology-free periods without compromising guest service

Eric D. Moeller is the CEO of Freewyld, an innovative hospitality brand reshaping the short-term rental industry through mindful travel experiences. With 18 years of experience in real estate investing and hospitality, Eric has pioneered the concept of "Wyld Mode" - a unique approach encouraging vacation rental guests to disconnect from technology and reconnect with nature, loved ones, and themselves. His expertise spans property management, brand development, and creating immersive guest experiences. 

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 20 May 2025 09:30:00 +0000 Inhabit Inhabit 1657 Join host Lynell Gordon as she sits down with Eric D. Moeller, CEO of Freewyld and a leader in redefining the vacation rental experience. In this episode, Eric shares how stepping away from technology can actually enhance your business and your life. He introduces “Wyld Mode,” a distinctive guest experience model designed to help people unplug and reconnect with nature, loved ones, and themselves. Discover actionable strategies for mindful disconnection, including 15-minute focused meetings, setting intentional tech-free periods, and creating space for strategic thinking. Perfect for vacation rental operators seeking to improve guest satisfaction while achieving a healthier, more intentional work-life balance. This episode is sponsored by iTrip. Join host Lynell Gordon as she sits down with Eric D. Moeller, CEO of Freewyld and a leader in redefining the vacation rental experience. In this episode, Eric shares how stepping away from technology can actually enhance your business and your life. He introduces “Wyld Mode,” a distinctive guest experience model designed to help people unplug and reconnect with nature, loved ones, and themselves. Discover actionable strategies for mindful disconnection, including 15-minute focused meetings, setting intentional tech-free periods, and creating space for strategic thinking. Perfect for vacation rental operators seeking to improve guest satisfaction while achieving a healthier, more intentional work-life balance. This episode is sponsored by iTrip. VacationRentalManagement, GuestExperience, ShortTermRental, PropertyManagement, HospitalityEntrepreneur, BusinessLeadership, TimeManagement, TeamBuilding, TechFreeTravel, DigitalDisconnection, DigitalDetoxVacation, MindfulTravel, RevenueOptimization, SustainableBusiness, PropertyManagerAdvice, RentalGrowthStrategy, WorkLifeBalance No No The Entrepreneur's Mindset with Jon Sexton https://podcasts.fame.so/e/4892kkln-the-entrepreneur-s-mindset-with-jon-sexton The Entrepreneur's Mindset with Jon Sexton 116 No No v17vmmj0 Join host Lynell Gordon as she speaks with Jon Sexton, a serial entrepreneur and founder of Nashville Home Agents. In this episode, Jon shares his journey from personal trainer to health club owner to successful real estate entrepreneur, providing invaluable insights on leadership styles, business scaling, and servant leadership principles. Discover why understanding whether you're a "visionary" or an "integrator" can transform your business success, how to build teams that thrive through empowerment, and learn about Jon's innovative "high-rise game" investment strategy that's yielding impressive returns in Nashville's booming real estate market. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon interviews Jon Sexton, a serial entrepreneur who has successfully built businesses across multiple industries. Jon's entrepreneurial journey began when he moved to Nashville in 1996 pursuing music while working as a personal trainer. His fitness business grew from a solo operation to one of the largest health clubs in the Southeast, which later enabled him to develop real estate and transition into the property market.

What you'll learn:
  • How identifying whether you're a "visionary" or "integrator" leader can transform your business approach
  • The critical importance of establishing processes and procedures while remaining flexible to pivot
  • Why servant leadership creates stronger teams and better business outcomes
  • Strategic approaches to real estate investment in today's market conditions
  • The "high-rise game" investment strategy that's yielding significant returns in Nashville
  • How to navigate business scaling challenges through proper mentorship and team building
  • The balance between working "in" versus "on" your business
  • The power of perseverance in entrepreneurial success

Jon Sexton is the founder of Nashville Home Agents, a real estate company with a unique approach to team building and brand development. His background spans fitness industry entrepreneurship, real estate development, and television hosting on "Selling Nashville." Named one of the top 50 entrepreneurs in Tennessee, Jon brings a wealth of experience in business scaling, leadership development, and servant-focused team building. His approach emphasizes empowering team members rather than placing himself as the central brand, creating a culture where everyone can thrive and develop their professional growth.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 Fame Host - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 06 May 2025 09:30:00 +0000 Inhabit Inhabit 2196 Join host Lynell Gordon as she speaks with Jon Sexton, a serial entrepreneur and founder of Nashville Home Agents. In this episode, Jon shares his journey from personal trainer to health club owner to successful real estate entrepreneur, providing invaluable insights on leadership styles, business scaling, and servant leadership principles. Discover why understanding whether you're a "visionary" or an "integrator" can transform your business success, how to build teams that thrive through empowerment, and learn about Jon's innovative "high-rise game" investment strategy that's yielding impressive returns in Nashville's booming real estate market. This episode is sponsored by Bluetent. Join host Lynell Gordon as she speaks with Jon Sexton, a serial entrepreneur and founder of Nashville Home Agents. In this episode, Jon shares his journey from personal trainer to health club owner to successful real estate entrepreneur, providing invaluable insights on leadership styles, business scaling, and servant leadership principles. Discover why understanding whether you're a "visionary" or an "integrator" can transform your business success, how to build teams that thrive through empowerment, and learn about Jon's innovative "high-rise game" investment strategy that's yielding impressive returns in Nashville's booming real estate market. This episode is sponsored by Bluetent. businessmindset, entrepreneurialleadership, realestateinvesting, servantleadership, businessscaling, visionaryleadership, teambuilding, propertyinvestment, businessgrowth, processdevelopment, leadershipstyles, mortgagebuydowns, realestatestrategy, businessmentorship, delegationskills, teamculture, highriseinvesting, workonyourbusiness, entrepreneurialjourney, businesstransformation No No The Psychology of Value-Adds with RevMax's Revenue Experts Desiree Garcia & Maureen Shilling https://podcasts.fame.so/e/x814zk1n-the-psychology-of-value-adds-with-revmax-s-revenue-experts-desiree-garcia-maureen-shilling The Psychology of Value-Adds with RevMax's Revenue Experts Desiree Garcia & Maureen Shilling 115 No No 713p5mw0 Navigate the changing landscape of vacation rental revenue management with RevMax co-founders Desiree Garcia and Maureen Shilling. In this episode, they share invaluable insights on adapting to 2025's market challenges, from shifting booking windows to creative pricing strategies beyond traditional discounts. Learn why cleaning fee credits outperform percentage discounts, how to leverage your customer database effectively, and why understanding your inventory data is crucial for success. Whether you're struggling with occupancy rates or seeking to optimize your revenue strategy, this conversation offers practical solutions for property managers looking to thrive in today's dynamic market. This episode is sponsored by RevMax. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with RevMax co-founders Desiree Garcia and Maureen Shilling, who bring over 40 years of combined revenue management expertise. They discuss the evolving vacation rental marketplace in 2025, sharing insights on adapting to market changes and maximizing revenue through strategic approaches beyond pricing.

What you'll learn:
  • How to navigate the post-COVID vacation rental landscape with shifting owner expectations and new technology
  • Why traditional pricing strategies are no longer sufficient and how to adapt booking policies for changing consumer behavior
  • The importance of understanding market-specific data and inventory segmentation for strategic decision-making
  • How to leverage tangible value-adds like cleaning fee credits and pool heat instead of straight discounts
  • Why marketing investment and database management are crucial in today's competitive landscape
  • How to respond strategically to shortened booking windows without sacrificing revenue
  • The critical role of data-driven decision making versus emotional responses to market changes
  • Why distribution channel strategy matters more than ever in a supply-heavy market
  • How to set realistic revenue goals by understanding your competitive set and marketing capabilities

Desiree Garcia, CEO and Co-founder of RevMax, and Maureen Shilling, Co-Founder and Director of Client Services, bring over 40 years of combined experience in hospitality and vacation rental revenue management. Desiree, with a background in hotel revenue management, has led RevMax in creating innovative software solutions that integrate data analytics with practical industry strategies. Maureen specializes in data-driven pricing and inventory optimization, drawing from her extensive expertise across both hotel and vacation rental sectors. Together, they offer a comprehensive, forward-thinking approach to helping property managers adapt to market changes and maximize their revenue potential.

This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 29 Apr 2025 09:30:00 +0000 Inhabit Inhabit 2111 Navigate the changing landscape of vacation rental revenue management with RevMax co-founders Desiree Garcia and Maureen Shilling. In this episode, they share invaluable insights on adapting to 2025's market challenges, from shifting booking windows to creative pricing strategies beyond traditional discounts. Learn why cleaning fee credits outperform percentage discounts, how to leverage your customer database effectively, and why understanding your inventory data is crucial for success. Whether you're struggling with occupancy rates or seeking to optimize your revenue strategy, this conversation offers practical solutions for property managers looking to thrive in today's dynamic market. This episode is sponsored by RevMax. Navigate the changing landscape of vacation rental revenue management with RevMax co-founders Desiree Garcia and Maureen Shilling. In this episode, they share invaluable insights on adapting to 2025's market challenges, from shifting booking windows to creative pricing strategies beyond traditional discounts. Learn why cleaning fee credits outperform percentage discounts, how to leverage your customer database effectively, and why understanding your inventory data is crucial for success. Whether you're struggling with occupancy rates or seeking to optimize your revenue strategy, this conversation offers practical solutions for property managers looking to thrive in today's dynamic market. This episode is sponsored by RevMax. RevenueManagement, VacationRentalStrategy, BookingWindows, MarketTrends, ValueAdds, PropertyManagement, DataAnalytics, PricingStrategy, InventorySegmentation, MarketingStrategy, RentalProjections, FlexibleBooking, RevenueForecast, DynamicPricing, BookingBarriers, OccupancyStrategy, CleaningFeeCredits, DatabaseMarketing, SupplyImpact, TravelTrends No No Maximizing Vacation Rental Profits with Bryant Loy of Brett Robinson https://podcasts.fame.so/e/lnq2qw38-maximizing-vacation-rental-profits-with-bryant-loy-of-brett-robinson Maximizing Vacation Rental Profits with Bryant Loy of Brett Robinson 114 No No 81nkyv20 In this episode of How We Grow, host Lynell Gordon sits down with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, to discuss how data can drive smarter pricing and better profits. This episode is sponsored by RevMax. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, about leveraging data analytics to optimize pricing strategies and maximize revenue in the vacation rental industry while maintaining strong homeowner relationships.

What you'll learn:
  • How to leverage market data to make informed pricing decisions and avoid leaving money on the table
  • Why understanding booking windows and length-of-stay patterns can create competitive advantages
  • The importance of tracking key metrics: occupancy, ADR (Average Daily Rate), and RevPAR (Revenue Per Available Room)
  • How to become a market disruptor by offering flexible stay lengths at premium rates
  • Why effective homeowner communication and education are crucial for successful revenue management
  • How to balance internal company data with broader market trends for optimal pricing strategies
  • The value of forecasting arrival and departure patterns to optimize operational efficiency
  • Why building strong relationships with property owners leads to long-term business success
  • The importance of monitoring booking pace and making strategic rate adjustments without panic-dropping prices

Bryant Loy is the Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, where he oversees pricing and revenue strategy for nearly 1,800 vacation rental units along Alabama's Gulf Coast. With a background in both insurance and tourism industries, he specializes in using data analytics to optimize efficiency and maximize revenue. In his current role, Bryant has implemented innovative revenue management strategies, including detailed market analysis, strategic pricing models, and comprehensive owner communication programs. His expertise in data-driven decision making and revenue optimization has been developed through work with major companies including Kaiser Realty, Wyndham Vacation Rentals, and Vacasa. His approach to combining detailed analytics with strong owner relationships has helped establish best practices for vacation rental revenue management, making him a valuable voice for property managers seeking to enhance their revenue strategies.

This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 22 Apr 2025 09:30:00 +0000 Inhabit Inhabit 2009 In this episode of How We Grow, host Lynell Gordon sits down with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, to discuss how data can drive smarter pricing and better profits. This episode is sponsored by RevMax. In this episode of How We Grow, host Lynell Gordon sits down with Bryant Loy, Director of Revenue Management and Distribution at Brett Robinson Vacation Rentals, to discuss how data can drive smarter pricing and better profits. This episode is sponsored by RevMax. RevenueManagement, VacationRentalData, PricingStrategy, PropertyManagement, MarketIntelligence, DirectBooking, ADR, RevPAR, DataAnalytics, HomeownerRelations, OccupancyOptimization, PricingTechnology, GulfShores, LengthOfStay, DynamicPricing, RevenueForecasting, MarketDisruption, RateStrategy, BookingPatterns, RevenueGrowth No No Selecting the Right Properties and Homeowners with Jonathan Fonvielle of Atlantic Vacation Homes https://podcasts.fame.so/e/pnm5z6pn-selecting-the-right-properties-and-homeowners-with-jonathan-fonvielle-of-atlantic-vacation-homes Selecting the Right Properties and Homeowners with Jonathan Fonvielle of Atlantic Vacation Homes 113 No No 71vl8pq1 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jonathan Fonvielle, Business Development Director at Atlantic Vacation Homes, a seasoned family business operating in the seasonal market of Gloucester and Rockport, Massachusetts. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jonathan Fonvielle, Business Development Director at Atlantic Vacation Homes, a seasoned family business operating in the seasonal market of Gloucester and Rockport, Massachusetts.

What you'll learn:
  • How to effectively communicate with homeowners to set realistic expectations
  • The unique challenges of managing properties in a highly seasonal market
  • Why owner usage can significantly impact profitability (taking just two weeks can reduce revenue by 10%)
  • The importance of being selective about which properties and homeowners to work with
  • How to evaluate properties using Jonathan's "right homeowner, right house" matrix
  • Why modern amenities like air conditioning are becoming essential even in traditionally cooler regions
  • Strategies for convincing homeowners to make necessary upgrades
  • The reality that it takes a full year to build reviews and establish a rental's performance
  • How investor-owned properties are changing the market dynamic
  • Why delegation and strong systems are essential for scaling your business

Jonathan brings a practical perspective shaped by his experience balancing the often-competing interests of guests, homeowners, and the business itself. As part of a 40-year-old company adapting to changing market conditions and growing competition, his insights reveal how established businesses can maintain a personal touch while embracing the increasing professionalism of the industry.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 15 Apr 2025 09:30:00 +0000 Inhabit Inhabit 2062 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jonathan Fonvielle, Business Development Director at Atlantic Vacation Homes, a seasoned family business operating in the seasonal market of Gloucester and Rockport, Massachusetts. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jonathan Fonvielle, Business Development Director at Atlantic Vacation Homes, a seasoned family business operating in the seasonal market of Gloucester and Rockport, Massachusetts. This episode is sponsored by Streamline. HomeownerRelations, VacationRentalManagement, PropertySelection, GuestExpectations, OwnerUsage, SeasonalRentals, PropertyAmenities, BusinessDevelopment, RentalROI, NewEnglandVacations, AirConditioning, RentalUpgrades, BusinessDelegation, FamilyBusiness, RepeatRenters, OwnerCommunication, RentalProfessionalism, PropertyManagement, VacationHomeowners, RentabilityMatrix No No AI-Powered Revenue Strategies with Francois Gouelo of Enso Connect Inc https://podcasts.fame.so/e/pnlx707n-ai-powered-revenue-strategies-with-francois-gouelo-of-enso-connect-inc AI-Powered Revenue Strategies with Francois Gouelo of Enso Connect Inc 112 No No x0ln8q80 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Francois Gouelo, CEO and co-founder of Enso Connect Inc, who returns to share insights on AI implementation in vacation rentals following his company's impressive 4x growth over the past year. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Francois Gouelo, CEO and co-founder of Enso Connect Inc, who returns to share insights on AI implementation in vacation rentals following his company's impressive 4x growth over the past year.

What you'll learn:
  • The evolution of AI from simple translation models to reasoning systems that understand context
  • How AI-powered messaging can now differentiate between "WiFi password" and "WiFi not working"
  • The strategy behind selling a $650 early check-in on an $800 nightly reservation
  • Using sentiment analysis to selectively request reviews only from satisfied guests
  • Why AI handles check-in instructions with 90% accuracy but struggles with complaints (27%)
  • The "airline upgrade model" of collecting payment intent in advance but confirming later
  • How personalized upsell messaging dramatically increases conversion rates
  • The shift from property count obsession to revenue diversification strategies
  • Why structuring your operational data is the foundation for successful AI implementation
  • How digital experiences should automate mundane tasks to enable more personalization
  • The future of AI as co-pilots that assist staff rather than replace human connections

Francois brings practical insights on how property managers can immediately begin implementing AI solutions to increase revenue while reducing workload. With Enso Connect now serving 55,000+ properties across 60 countries, his vision for AI-powered hospitality offers a compelling roadmap for property managers looking to thrive in an increasingly competitive market.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 08 Apr 2025 09:30:00 +0000 Inhabit Inhabit 1930 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Francois Gouelo, CEO and co-founder of Enso Connect Inc, who returns to share insights on AI implementation in vacation rentals following his company's impressive 4x growth over the past year. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Francois Gouelo, CEO and co-founder of Enso Connect Inc, who returns to share insights on AI implementation in vacation rentals following his company's impressive 4x growth over the past year. This episode is sponsored by Rental Guardian. AI in Hospitality, Vacation Rental Tech, Guest Experience, Upsell Strategy, Revenue Management, Property Management, Hospitality AI, Digital Concierge, Guest Messaging, Sentiment Analysis, Operational Efficiency, Smart Upselling, AI Automation, Vacation Rental Revenue, Guest Satisfaction, Early Check-In, Customized Experiences, AI Agents, Hospitality Tech, Revenue Diversification No No From Hotels to High-End Homes with Brian Sbrocco of ABOVE Vacation Residences https://podcasts.fame.so/e/xnvq7m08-from-hotels-to-high-end-homes-brian-sbrocco-above-vacation-residences From Hotels to High-End Homes with Brian Sbrocco of ABOVE Vacation Residences 111 No No 71y75m91 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality.

Together they explore:
  • Brian's journey from Hyatt Hotels to founding ABOVE Vacation Residences
  • How ABOVE transforms homeowners' primary residences into luxury vacation rentals
  • The "three-legged stool" philosophy of balancing care for homeowners, guests, and associates
  • Creating extraordinary personalized experiences that go beyond traditional hospitality
  • Why Brian considers homeowners "guests who never check out"
  • The challenges of maintaining luxury service standards post-COVID
  • Why ABOVE isn't afraid to charge premium rates ($4,000-$5,000 average, up to $50,000)
  • How the company creates $100,000 worth of service for properties commanding high rates
  • The power of servant leadership in building authentic luxury experiences
  • Advice for entrepreneurs entering the luxury vacation rental market

Brian brings a refreshing perspective on authentic hospitality, emphasizing personal connections and meaningful experiences over technology solutions or rapid growth. With operations in Austin, Nashville, Scottsdale and expanding to Mexico, his unique business model is redefining luxury in the vacation rental industry.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 01 Apr 2025 09:30:00 +0000 Inhabit Inhabit 2629 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Brian Sbrocco, CEO and co-founder of ABOVE Vacation Residences, a luxury property management company with a unique approach to hospitality. This episode is sponsored by Bluetent. LuxuryRentals, HospitalityExcellence, VacationResidences, GuestExperience, PersonalizedService, LuxuryTravel, HospitalityIndustry, PropertyManagement, ServantLeadership, GuestSatisfaction, LuxuryHospitality, AuthenticExperiences, CustomerService, HospitalityBusiness, HotelierMindset, ServiceExcellence, BusinessGrowth, HospitalityLeadership, GuestRelations, ExperientialTravel No No Creating a Better Booking Experience with Eric Goldreyer of Savvy https://podcasts.fame.so/e/r87y9968-creating-better-booking-experience-eric-goldreyer-savvy Creating a Better Booking Experience with Eric Goldreyer of Savvy 110 No No k08m4421 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Eric Goldreyer, a true pioneer in the vacation rental space with over 30 years of experience who has founded multiple industry-changing companies including BedAndBreakfast.com and co-founded TurnKey Vacation Rentals. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Eric Goldreyer, a true pioneer in the vacation rental space with over 30 years of experience who has founded multiple industry-changing companies including BedAndBreakfast.com and co-founded TurnKey Vacation Rentals.


Together they explore:
  • Eric's entrepreneurial journey from BedAndBreakfast.com to his latest venture, Savvy
  • How Savvy is creating the first true book-direct OTA in the vacation rental industry
  • Why eliminating booking fees creates a win-win for both travelers and property managers
  • The strategic advantage of working exclusively with professional property managers
  • How Savvy's business model differs from traditional OTAs by prioritizing direct relationships
  • The increasing costs of distribution in the vacation rental industry
  • Price comparison technology that instantly shows travelers their savings
  • Strategies for property managers to shift business from high-cost to low-cost distribution channels
  • The power of authentic hospitality in driving repeat and word-of-mouth business

Eric Goldreyer brings unparalleled industry knowledge and a refreshing perspective on how to create better booking experiences while reducing costs for both travelers and property managers. With Savvy already connected to 15 leading PMSs and representing nearly 50,000 listings from 2,500 property management companies, his vision for a more efficient marketplace is quickly becoming reality.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 25 Mar 2025 09:30:00 +0000 Inhabit Inhabit 1487 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Eric Goldreyer, a true pioneer in the vacation rental space with over 30 years of experience who has founded multiple industry-changing companies including BedAndBreakfast.com and co-founded TurnKey Vacation Rentals. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Eric Goldreyer, a true pioneer in the vacation rental space with over 30 years of experience who has founded multiple industry-changing companies including BedAndBreakfast.com and co-founded TurnKey Vacation Rentals. This episode is sponsored by Streamline. SavvyTravel, DirectBooking, VacationRentals, PropertyManagement, HospitalityTech, TravelTech, BookDirect, ProfessionalHospitality, VacationRentalTech, PMSTechnology, TravelInnovation, HospitalityIndustry, PropertyManager, TravelDistribution, BookingPlatform, VacationRentalPro, HospitalityBusiness, TravelSavings, PropertyTech, IndustryDisruption No No Building Success Through Relationships with Kathy Kelly of DIGS Vacation Rentals https://podcasts.fame.so/e/x8ymjk98-building-success-through-relationships-with-kathy-kelly-of-digs-vacation-rentals Building Success Through Relationships with Kathy Kelly of DIGS Vacation Rentals 109 No No l04nvzm0 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kathy Kelly, the founder of DIGS Vacation Rentals who manages approximately 50 luxury vacation rentals across California's Central Coast, with several properties ranking in the top 10% worldwide on Airbnb. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kathy Kelly, the founder of DIGS Vacation Rentals who manages approximately 50 luxury vacation rentals across California's Central Coast, with several properties ranking in the top 10% worldwide on Airbnb.

Together they explore:
  • How building authentic relationships with homeowners, staff, and guests drives business growth
  • The realities of the post-COVID vacation rental market as "toe dippers" exit the industry
  • Strategic approaches to managing widespread properties across a 72-mile radius
  • The unexpected ways that community involvement generates valuable business referrals
  • How personal connections create memorable guest experiences
  • The importance of balancing technology with hands-on hospitality
  • Navigating complex local regulations across multiple jurisdictions
  • Building and retaining loyal cleaning teams in challenging labor markets

Kathy Kelly brings unique insights from her journey as a former Vacasa general manager who built her own company from scratch after being laid off. Her design background and hands-on approach have enabled her to create unforgettable experiences for guests while maintaining strong relationships with homeowners, many of whom have become personal friends.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 18 Mar 2025 09:30:00 +0000 Inhabit Inhabit 1410 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kathy Kelly, the founder of DIGS Vacation Rentals who manages approximately 50 luxury vacation rentals across California's Central Coast, with several properties ranking in the top 10% worldwide on Airbnb. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Kathy Kelly, the founder of DIGS Vacation Rentals who manages approximately 50 luxury vacation rentals across California's Central Coast, with several properties ranking in the top 10% worldwide on Airbnb. This episode is sponsored by Streamline. VacationRentals, PropertyManagement, WineCountry, HospitalityIndustry, GuestExperience, LuxuryRentals, BusinessGrowth, CaliforniaTourism, RelationshipBuilding, StaffManagement, PropertyManager, CentralCoast, SLOCal, VacationHome, ConciergeService, TeamBuilding, HospitalityTech, CommunityEngagement, CustomerService, BusinessScaling No No Real Estate Market Bottom Creates Opportunity with Avery Carl of The Short Term Shop https://podcasts.fame.so/e/1npv95ln-real-estate-market-bottom-creates-opportunity-with-avery-carl-of-the-short-term-shop Real Estate Market Bottom Creates Opportunity with Avery Carl of The Short Term Shop 108 No No z0r3wjz1 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Avery Carl, CEO of The Short Term Shop and a top-performing real estate agent who has closed over $2.5 billion in sales. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Avery Carl, CEO of The Short Term Shop and a top-performing real estate agent who has closed over $2.5 billion in sales.

Together they explore:
  • Why 2025 presents unique opportunities for vacation rental investors despite market concerns
  • How to leverage the current lack of competition to negotiate better property deals
  • The strategy of using short-term rental cash flow to fund long-term rental acquisitions
  • The importance of market selection and understanding local tourism patterns
  • Real-world performance data showing the resilience of the short-term rental market
  • Dynamic pricing strategies that maximize revenue across market fluctuations
  • The benefits of maintaining a diversified real estate portfolio

Avery Carl brings unique insights from her journey from starting out in the music industry to building a real estate empire of 225 doors across eight states. She shares candid advice about strategic market selection, realistic expectations for scaling, and practical tips for managing properties across different asset classes.

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 11 Mar 2025 09:30:00 +0000 Inhabit Inhabit 1546 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Avery Carl, CEO of The Short Term Shop and a top-performing real estate agent who has closed over $2.5 billion in sales. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Avery Carl, CEO of The Short Term Shop and a top-performing real estate agent who has closed over $2.5 billion in sales. This episode is sponsored by iTrip. Vacation rentals, investment strategy, market selection, real estate portfolio, dynamic pricing, cash flow, tourism patterns No No The Power of Group Purchasing in Vacation Rentals with Jeff Iloulian of Host GPO https://podcasts.fame.so/e/68rrp298-the-power-of-group-purchasing-in-vacation-rentals-with-jeff-iloulian-of-host-gpo The Power of Group Purchasing in Vacation Rentals with Jeff Iloulian of Host GPO 107 No No 8056m7q1 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jeff Iloulian, CEO and founder of HostGPO, exploring his journey from managing 150 vacation rentals to creating a group purchasing organization that's transforming how property managers access commercial-grade products. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon speaks with Jeff Iloulian, CEO and founder of HostGPO, exploring his journey from managing 150 vacation rentals to creating a group purchasing organization that's transforming how property managers access commercial-grade products.

Together they explore:
  • The critical differences between residential and commercial-grade products in vacation rentals
  • The strategic importance of standardization when scaling operations
  • How proper product selection impacts operational efficiency and guest experience
  • The evolution of guest expectations in traditional vacation markets
  • The role of high-quality furnishings in increasing property revenue
  • The impact of recent LA wildfires on the vacation rental community

Jeff Iloulian brings unique insights from his experience as both a property manager and founder of HostGPO. Through his journey from managing a single property to overseeing 150 units and eventually creating a purchasing organization serving over 300,000 units, he shares valuable lessons about cost management, operational efficiency, and the importance of investing in quality products for long-term success.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 04 Mar 2025 09:30:00 +0000 Inhabit Inhabit 2569 In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jeff Iloulian, CEO and founder of HostGPO, exploring his journey from managing 150 vacation rentals to creating a group purchasing organization that's transforming how property managers access commercial-grade products. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show, host Lynell Gordon speaks with Jeff Iloulian, CEO and founder of HostGPO, exploring his journey from managing 150 vacation rentals to creating a group purchasing organization that's transforming how property managers access commercial-grade products. This episode is sponsored by Streamline. Vacation rentals, group purchasing, standardization, commercial-grade, operational efficiency, guest experience, property management No No AI and the Future of Vacation Rentals with Justin Hauge of Storied Collection https://podcasts.fame.so/e/m84x1m38-ai-and-the-future-of-vacation-rentals-with-justin-hauge-of-storied-collection AI and the Future of Vacation Rentals with Justin Hauge of Storied Collection 106 No No x16lq681 In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon continues her conversation with Justin Hauge, exploring his pivotal role in Airbnb's expansion into traditional vacation rental markets and his current work with luxury properties at Storied Collection. This episode is sponsored by RevMax. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon continues her conversation with Justin Hauge, exploring his pivotal role in Airbnb's expansion into traditional vacation rental markets and his current work with luxury properties at Storied Collection.

Together they explore:
  • The transformation of Airbnb's approach to property managers
  • The importance of local relationships in market expansion
  • The evolution of technology integration in property management
  • The balance between growth and service quality
  • The future of property management technology

Justin Hauge brings unique insights from his experience as one of Airbnb's early employees (employee #13) and his current role managing luxury properties through Storied Collection. Through his journey from customer support to leading North American growth strategy, he shares valuable lessons about market adaptation, technology integration, and maintaining service quality while scaling operations.

This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 25 Feb 2025 09:30:00 +0000 Inhabit Inhabit 2058 In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon continues her conversation with Justin Hauge, exploring his pivotal role in Airbnb's expansion into traditional vacation rental markets and his current work with luxury properties at Storied Collection. This episode is sponsored by RevMax. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon continues her conversation with Justin Hauge, exploring his pivotal role in Airbnb's expansion into traditional vacation rental markets and his current work with luxury properties at Storied Collection. This episode is sponsored by RevMax. Airbnb, property management, vacation rentals, customer support, API integration, market growth, hospitality technology No No Building Airbnb from the Ground Up with Justin Hauge of Storied Collection https://podcasts.fame.so/e/p8m514j8-building-airbnb-from-the-ground-up-with-justin-hauge-of-storied-collection Building Airbnb from the Ground Up with Justin Hauge of Storied Collection 105 No No 70vlzm70 In this episode, Lynell Gordon sits down with Justin Hauge, one of Airbnb’s first employees and the co-founder and CEO of Storied Collection, a luxury accommodation platform for historic properties across the UK and Ireland. Justin shares his experience helping build Airbnb from a niche idea into a global travel powerhouse, insights into customer experience, and the evolving role of technology in vacation rentals. He also discusses how AI and software solutions are shaping the future of hospitality and property management. This episode is sponsored by RevMax. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Justin Hauge, one of Airbnb’s first employees and the co-founder and CEO of Storied Collection, a luxury accommodation platform for historic properties across the UK and Ireland.

In this episode, he shares:
  • The early days at Airbnb, from cold calls to global expansion.
  • How customer service insights shaped the platform into a trusted marketplace.
  • The challenges and risks of relying too much on software solutions in vacation rentals.
  • How AI and automation are transforming property management and the risks that come with it.
  • Why property managers must stay ahead as technology enables owners to self-manage.

Justin also reflects on the evolution of vacation rentals and why direct bookings remain essential in an era of tech-driven hospitality. Whether you're an industry veteran or a newcomer, this episode is packed with lessons from one of the minds who helped shape modern short-term rentals.

This episode is sponsored by RevMax.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 18 Feb 2025 09:30:00 +0000 Inhabit Inhabit 1604 In this episode, Lynell Gordon sits down with Justin Hauge, one of Airbnb’s first employees and the co-founder and CEO of Storied Collection, a luxury accommodation platform for historic properties across the UK and Ireland. Justin shares his experience helping build Airbnb from a niche idea into a global travel powerhouse, insights into customer experience, and the evolving role of technology in vacation rentals. He also discusses how AI and software solutions are shaping the future of hospitality and property management. This episode is sponsored by RevMax. In this episode, Lynell Gordon sits down with Justin Hauge, one of Airbnb’s first employees and the co-founder and CEO of Storied Collection, a luxury accommodation platform for historic properties across the UK and Ireland. Justin shares his experience helping build Airbnb from a niche idea into a global travel powerhouse, insights into customer experience, and the evolving role of technology in vacation rentals. He also discusses how AI and software solutions are shaping the future of hospitality and property management. This episode is sponsored by RevMax. Vacation Rental, Airbnb, Property Tech, Startup Growth, Customer Service, Hospitality, Travel Industry No No Mastering Direct Bookings with Mark Simpson of Boostly https://podcasts.fame.so/e/1npv047n-mastering-direct-bookings-with-mark-simpson-of-boostly Mastering Direct Bookings with Mark Simpson of Boostly 104 No No z0r3q941 Join Lynell Gordon as she sits down with Mark Simpson, founder of Boostly and a leading expert in direct bookings. Mark shares proven strategies to help property managers cut commission costs, build guest loyalty, and drive repeat business through smart marketing and communication. From email marketing to community-building and the future of AI, this episode is packed with insights on growing a hospitality brand beyond OTAs. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Mark Simpson, the founder of Boostly and a global advocate for the #BookDirect movement. Mark has helped thousands of property managers increase direct bookings and build long-term guest relationships through strategic marketing, communication, and technology integration.

Together, they explore:
  • How daily marketing routines can boost direct bookings
  • The power of email marketing and why plain-text emails outperform flashy designs
  • Why AI and automation will revolutionize guest communication
  • The importance of building a guest community to drive referrals and repeat business
  • How SMS and WhatsApp can improve guest experience and engagement

Mark’s insights come from years of hands-on experience helping hospitality businesses grow. He breaks down practical steps that any property manager can implement to reduce reliance on OTAs and take control of their bookings.

This episode is sponsored by Bluetent.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 11 Feb 2025 09:30:00 +0000 Inhabit Inhabit 2934 Join Lynell Gordon as she sits down with Mark Simpson, founder of Boostly and a leading expert in direct bookings. Mark shares proven strategies to help property managers cut commission costs, build guest loyalty, and drive repeat business through smart marketing and communication. From email marketing to community-building and the future of AI, this episode is packed with insights on growing a hospitality brand beyond OTAs. This episode is sponsored by Bluetent. Join Lynell Gordon as she sits down with Mark Simpson, founder of Boostly and a leading expert in direct bookings. Mark shares proven strategies to help property managers cut commission costs, build guest loyalty, and drive repeat business through smart marketing and communication. From email marketing to community-building and the future of AI, this episode is packed with insights on growing a hospitality brand beyond OTAs. This episode is sponsored by Bluetent. Direct Bookings, Vacation Rentals, Hospitality Marketing, Email Marketing, Guest Experience, Property Management, Boostly Academy No No From Corporate Tech to Vacation Rentals with Josh Meisel of iTrip Austin https://podcasts.fame.so/e/q80qlrxn-from-corporate-tech-to-vacation-rentals-with-josh-meisel-of-itrip-austin From Corporate Tech to Vacation Rentals with Josh Meisel of iTrip Austin 103 No No p0kp2qj1 Join Lynell Gordon as she explores the intersection of technology and hospitality with Josh Meisel, owner of iTrip Austin. Drawing from his corporate technology background at VRBO/HomeAway and other tech giants, Josh shares innovative approaches to property management, including midterm rental strategies, smart amenity investments, and technology-driven operations. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Josh Meisel, a former tech executive bringing corporate innovation to vacation rental management.

Together they explore:
  • Leveraging technology for streamlined property operations
  • Navigating seasonal markets through midterm rental strategies
  • Transforming standard properties into premium vacation experiences
  • Building a responsive local team for superior guest service
  • The reality of transitioning from corporate life to property management

Josh Meisel brings unique expertise from his roles at VRBO/HomeAway, Amazon, and FinTech companies to his position as owner of iTrip Austin. Through his innovative approach to technology integration and systematic revenue management, he's transformed how vacation rentals operate in the Austin market while maintaining high guest satisfaction across multiple properties.

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 04 Feb 2025 09:30:00 +0000 Inhabit Inhabit 1450 Join Lynell Gordon as she explores the intersection of technology and hospitality with Josh Meisel, owner of iTrip Austin. Drawing from his corporate technology background at VRBO/HomeAway and other tech giants, Josh shares innovative approaches to property management, including midterm rental strategies, smart amenity investments, and technology-driven operations. This episode is sponsored by iTrip. Join Lynell Gordon as she explores the intersection of technology and hospitality with Josh Meisel, owner of iTrip Austin. Drawing from his corporate technology background at VRBO/HomeAway and other tech giants, Josh shares innovative approaches to property management, including midterm rental strategies, smart amenity investments, and technology-driven operations. This episode is sponsored by iTrip. Vacation Rental, Property Management, Short Term Rental, Midterm Rentals, AustinTX, Revenue Tech, Dynamic Pricing No No Transforming Vacation Rental Operations Through Team Dynamics with Dave Roberts of Outer Banks Blue https://podcasts.fame.so/e/2861699n-transforming-vacation-rental-operations-through-team-dynamics-with-dave-roberts-of-outer-banks-blue Transforming Vacation Rental Operations Through Team Dynamics with Dave Roberts of Outer Banks Blue 102 No No j1229nn1 Join Lynell Gordon as she explores operational excellence with Dave Roberts, Operations Director at Outer Banks Blue and VRMA board member. Drawing from his Six Sigma Black Belt background, Dave shares innovative approaches to team dynamics, maintaining consistency with seasonal staff, and transforming property management through systematic improvement. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon sits down with Dave Roberts, an operations expert revolutionizing vacation rental management through process innovation and team dynamics.

Together they explore:
  • Building effective team communication through "Tell the Truth Tuesday" meetings
  • Creating consistency in service delivery with seasonal staff
  • Transforming department relationships through systematic problem-solving
  • Managing owner expectations and property standards
  • The future of operations consulting in vacation rentals

Dave Roberts brings unique expertise as a Six Sigma Black Belt to his role as Operations Director at Outer Banks Blue. Through his innovative "stinky fish"
approach to problem-solving and systematic improvement strategies, he's transformed how departments work together while managing properties across multiple locations, including the Outer Banks and Virginia Beach.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Jan 2025 09:30:00 +0000 Inhabit Inhabit 1484 Join Lynell Gordon as she explores operational excellence with Dave Roberts, Operations Director at Outer Banks Blue and VRMA board member. Drawing from his Six Sigma Black Belt background, Dave shares innovative approaches to team dynamics, maintaining consistency with seasonal staff, and transforming property management through systematic improvement. This episode is sponsored by Streamline. Join Lynell Gordon as she explores operational excellence with Dave Roberts, Operations Director at Outer Banks Blue and VRMA board member. Drawing from his Six Sigma Black Belt background, Dave shares innovative approaches to team dynamics, maintaining consistency with seasonal staff, and transforming property management through systematic improvement. This episode is sponsored by Streamline. Vacation Rentals, Property Management, Operations Excellence, Guest Experience, Team Dynamics, Six Sigma, Hospitality Ops No No Empowering Women Through Short Term Rental Success with Stacey St John of STR Global Enterprises https://podcasts.fame.so/e/q80ql16n-empowering-women-short-term-rental-stacey-st-john-str-global-enterprises Empowering Women Through Short Term Rental Success with Stacey St John of STR Global Enterprises 101 No No p0kp2lz1 Join Lynell Gordon for an insightful conversation with Stacey St. John, founder of STR Global Enterprises and the Female Short Term Rental Investors community. Discover innovative strategies for finding profitable properties in today's challenging market, building remote management systems, and scaling your STR business while maintaining strong guest experiences. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Stacey St. John, a visionary reshaping the short-term rental industry through education and community building.

Together they explore:
  • Creative financing strategies in today's high-interest market
  • Building and managing remote STR teams
  • Scaling from 2 to 40+ properties
  • The power of community in STR success
  • The future of technology in property management

Stacey St. John is the founder of the Female Short Term Rental Investors Facebook group (60,000+ members), the Short Term Rental Sisterhood, and the Short Term Rental Virtual Summit. Through her Short Term Rental Success Accelerator, she mentors women in building successful STR businesses while managing her own portfolio of over 40 properties remotely.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 21 Jan 2025 09:30:00 +0000 Inhabit Inhabit 2251 Join Lynell Gordon for an insightful conversation with Stacey St. John, founder of STR Global Enterprises and the Female Short Term Rental Investors community. Discover innovative strategies for finding profitable properties in today's challenging market, building remote management systems, and scaling your STR business while maintaining strong guest experiences. This episode is sponsored by Rental Guardian. Join Lynell Gordon for an insightful conversation with Stacey St. John, founder of STR Global Enterprises and the Female Short Term Rental Investors community. Discover innovative strategies for finding profitable properties in today's challenging market, building remote management systems, and scaling your STR business while maintaining strong guest experiences. This episode is sponsored by Rental Guardian. Short Term Rentals, Women Investing, STR Sisterhood, Real Estate Investing, Creative Financing, Remote Management, Women Empowerment No No The Art of Bespoke Service in Vacation Rentals with Rachel Alday of Abode Luxury Rentals https://podcasts.fame.so/e/1n3m2yln-the-art-of-bespoke-service-in-vacation-rentals-with-rachel-alday-of-abode-luxury-rentals The Art of Bespoke Service in Vacation Rentals with Rachel Alday of Abode Luxury Rentals 100 No No m1j2jy51 Join Lynell Gordon as she sits down with Rachel Alday, co-founder of Abode Luxury Rentals, to explore the difference between true concierge service and traditional upsells, maintaining luxury standards, and creating memorable guest experiences that drive business growth. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Rachel Alday, co-founder and co-owner of Abode Luxury Rentals.

Together they explore:
  • The true meaning of bespoke service in vacation rentals
  • Building and maintaining a luxury portfolio
  • Creating memorable guest experiences
  • The difference between concierge service and upsells
  • Managing homeowner relationships and upgrades
  • The future of luxury hospitality

Rachel Alday is a Board Member of the Vacation Rental Management Association (VRMA) and part of Women Leading Travel & Hospitality. Through Abode Luxury Rentals, she has built a highly curated portfolio of luxury vacation homes where guest experience and genuine service drive business success.

This episode is sponsored by Rental Guardian.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 14 Jan 2025 09:30:00 +0000 Inhabit Inhabit 2536 Join Lynell Gordon as she sits down with Rachel Alday, co-founder of Abode Luxury Rentals, to explore the difference between true concierge service and traditional upsells, maintaining luxury standards, and creating memorable guest experiences that drive business growth. This episode is sponsored by Rental Guardian. Join Lynell Gordon as she sits down with Rachel Alday, co-founder of Abode Luxury Rentals, to explore the difference between true concierge service and traditional upsells, maintaining luxury standards, and creating memorable guest experiences that drive business growth. This episode is sponsored by Rental Guardian. #LuxuryRentals, #BespokeService, #ConciergeServices, #HospitalityExcellence, #GuestExperience, #PropertyManagement, #LuxuryTravel No No Scaling Short-Term Rentals Through Delegation with Julie George of Million Dollar Host https://podcasts.fame.so/e/pnm5qzrn-scaling-short-term-rentals-through-delegation-julie-george-million-dollar-host Scaling Short-Term Rentals Through Delegation with Julie George of Million Dollar Host 99 No No 71vlv8y1 Join Lynell Gordon as she sits down with Julie George, author of Million Dollar Host, to explore how she scaled her vacation rental business to 130 properties through effective delegation and innovative co-host structures, ultimately leading to a successful exit. This episode is sponsored by Lynnbrook Group. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Julie George, bestselling author and industry pioneer who built and sold a thriving property management business.

Together they explore:
  • Building sustainable business structures
  • Effective delegation strategies
  • Creating sellable systems
  • Managing seasonal cash flow
  • Setting industry standards
  • The future of vacation rentals

Julie George scaled her property portfolio to over 130 properties in just three years, generating more than $8 million in booking income through Airbnb. She now mentors and consults with property managers worldwide, sharing her proven strategies for business growth and success.

This episode is sponsored by Lynnbrook Group.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 07 Jan 2025 10:30:00 +0000 Inhabit Inhabit 2374 Join Lynell Gordon as she sits down with Julie George, author of Million Dollar Host, to explore how she scaled her vacation rental business to 130 properties through effective delegation and innovative co-host structures, ultimately leading to a successful exit. This episode is sponsored by Lynnbrook Group. Join Lynell Gordon as she sits down with Julie George, author of Million Dollar Host, to explore how she scaled her vacation rental business to 130 properties through effective delegation and innovative co-host structures, ultimately leading to a successful exit. This episode is sponsored by Lynnbrook Group. #PropertyManagement, #ShortTermRental, #ScalingBusiness, #BusinessSale, #CoHostModel, #PassiveIncome, #PropertyInvestment No No Technology and Trust in Luxury Vacation Rentals with Moriya Rockman of Smiling House Luxury https://podcasts.fame.so/e/183m7248-technology-and-trust-in-luxury-vacation-rentals-with-moriya-rockman-of-smiling-house-luxury Technology and Trust in Luxury Vacation Rentals with Moriya Rockman of Smiling House Luxury 98 No No m0j2wjz0 Join Lynell Gordon as she sits down with Moriya Rockman, CEO of Smiling House Luxury, to explore the intersection of technology and personal touch in luxury vacation rentals, empowering women in business, and the future of B2B hospitality platforms. This episode is sponsored by iTrip. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Moriya Rockman, CEO of Smiling House Luxury.

Together they explore:
  • Building trust in luxury vacation rental management
  • Transforming B2B hospitality through technology
  • The role of AI in shaping industry future
  • Leadership challenges and opportunities for women
  • Creating authentic luxury experiences
  • Balancing technology with personal service

Moriya Rockman is the CEO of Smiling House Luxury, managing over 12,000 properties across 400 destinations worldwide. She's also the founder of Villa Tracker and Triangle Luxury, innovative platforms reshaping how investors and luxury travelers engage with high-end properties. Winner of the 2020 SHORTYZ Pioneer Award, Moriya continues to drive innovation in luxury hospitality while championing women's leadership in the industry.

This episode is sponsored by iTrip.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 31 Dec 2024 09:30:00 +0000 Inhabit Inhabit 2178 Join Lynell Gordon as she sits down with Moriya Rockman, CEO of Smiling House Luxury, to explore the intersection of technology and personal touch in luxury vacation rentals, empowering women in business, and the future of B2B hospitality platforms. This episode is sponsored by iTrip. Join Lynell Gordon as she sits down with Moriya Rockman, CEO of Smiling House Luxury, to explore the intersection of technology and personal touch in luxury vacation rentals, empowering women in business, and the future of B2B hospitality platforms. This episode is sponsored by iTrip. Luxury vacation rentals, technology in hospitality, women's leadership, B2B hospitality, AI in travel, property management, luxury travel innovation No No Essential Growth Tips from Leading Vacation Rental Professionals 2024 https://podcasts.fame.so/e/4892jyvn-essential-growth-tips-from-leading-vacation-rental-professionals-2024 Essential Growth Tips from Leading Vacation Rental Professionals 2024 97 No No v17vwy50 Join host Lynell Gordon for a special compilation episode featuring key insights from the vacation rental industry's leading professionals throughout 2024. This episode distills essential advice on sustainable growth, relationship building, technology integration, and brand development from successful property managers and industry innovators. This episode is sponsored by Streamline. In this special compilation episode of The Vacation Rental Show: How We Grow, host Lynell Gordon compiles essential insights from the industry's leading professionals throughout 2024.

Together they explore:
  • Strategic approaches to sustainable growth
  • Building and maintaining stakeholder relationships
  • Technology integration and AI implementation
  • Brand development and differentiation
  • Industry standards and best practices
  • Revenue optimization strategies

This carefully curated episode features wisdom from property managers, tech innovators, and industry veterans who have successfully navigated growth while maintaining service excellence. Their combined experience offers a comprehensive look at effective property management strategies for 2024 and beyond.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 24 Dec 2024 09:30:00 +0000 Inhabit Inhabit 651 Join host Lynell Gordon for a special compilation episode featuring key insights from the vacation rental industry's leading professionals throughout 2024. This episode distills essential advice on sustainable growth, relationship building, technology integration, and brand development from successful property managers and industry innovators. This episode is sponsored by Streamline. Join host Lynell Gordon for a special compilation episode featuring key insights from the vacation rental industry's leading professionals throughout 2024. This episode distills essential advice on sustainable growth, relationship building, technology integration, and brand development from successful property managers and industry innovators. This episode is sponsored by Streamline. vacation rentals, sustainable growth, technology integration, brand development, relationship building, property management, revenue optimization No No Transforming Guest Experience Through AI in Vacation Rentals with Chad Elmore of Inhabit & Justin Dahl of Streamline https://podcasts.fame.so/e/28x0l0m8-transforming-guest-experience-through-ai-in-vacation-rentals-chad-elmore-inhabit-justin-dahl-streamline Transforming Guest Experience Through AI in Vacation Rentals with Chad Elmore of Inhabit & Justin Dahl of Streamline 96 No No 60m6y651 Join Lynell Gordon as she sits down with Chad Elmore, VP of Digital Marketing Services at Inhabit, and Justin Dahl, Director of Product at Streamline, to explore how AI and innovative technology are transforming guest experiences and operational efficiency in vacation rental management. This episode is sponsored by Streamline. Join Lynell Gordon as she is joined by Chad Elmore, VP of Digital Marketing Services at Inhabit, and Justin Dahl, Director of Product at Streamline.

Together they explore: 
  • Emerging digital marketing trends for 2025
  • The impact of AI on guest communication and booking processes
  • Innovative tools for property description generation
  • The importance of maintaining personal touch while leveraging automation
  • Strategies for implementing AI solutions in vacation rental operations

Chad Elmore is VP of Digital Marketing Services at Inhabit® Vacation Division, where he leads a team of expert creators, strategists, and developers who empower the vacation industry with innovative software solutions. His experience spans digital strategies for brands of all sizes, from large national campaigns to hyperlocal niche focus markets.

Justin Dahl is entering his 14th year with Streamline, now serving in a new role on the product team. With years of experience in support and operations, Justin brings deep insights into property manager needs and vendor relationships, focusing on innovation and technological advancement.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 17 Dec 2024 09:30:00 +0000 Inhabit Inhabit 1747 Join Lynell Gordon as she sits down with Chad Elmore, VP of Digital Marketing Services at Inhabit, and Justin Dahl, Director of Product at Streamline, to explore how AI and innovative technology are transforming guest experiences and operational efficiency in vacation rental management. This episode is sponsored by Streamline. Join Lynell Gordon as she sits down with Chad Elmore, VP of Digital Marketing Services at Inhabit, and Justin Dahl, Director of Product at Streamline, to explore how AI and innovative technology are transforming guest experiences and operational efficiency in vacation rental management. This episode is sponsored by Streamline. AI in Vacation Rentals, Digital Marketing Trends 2025, Guest Experience Transformation, Property Management Tools, AI-Powered Booking Assistant No No Differentiating Your Vacation Rental Business in a Crowded Market with Meredith Rumsey of Vacation Rental Co https://podcasts.fame.so/e/vnw476y8-differentiating-vacation-rental-business-crowded-market-meredith-rumsey-vacation-rental-co Differentiating Your Vacation Rental Business in a Crowded Market with Meredith Rumsey of Vacation Rental Co 95 No No 81x7qp50 Join Lynell Gordon as she is joined by Meredith Rumsey, Director of Operations And Business Development at Vacation Rental Co, to discuss her unique mid-term rental model, building strong relationships with property owners and guests, and finding a niche in a competitive market. This episode is sponsored by LiveRez. Join Lynell Gordon as she is joined by Meredith Rumsey, Director of Operations And Business Development at Vacation Rental Co. 

Together they explore: 

  • Meredith’s career path
  • Launching a mid-term rental business
  • A unique mid-term rental model
  • The challenges of transitioning from employee to business owner
  • Building strong relationships with property owners and guests
  • Practical advice for aspiring property managers
  • Finding a niche in a competitive market

Meredith Rumsey is Director of Operations And Business Development at Vacation Rental Co, a partnership comprising a well-established housekeeping company, a certified public accountant, and a veteran of the hospitality industry. VRC does standard short-term vacation rentals as well as 30+ night rentals, and provides stress-free and comprehensive all-in-house property management. Before working at VRC, Meredith was Director of Strategy and Business Development at Mountain Vacation Lodging. 

This episode is sponsored by LiveRez.

Episode Highlights 

[01:02] Traditionally, short-term rentals have been Vacation Rental Co’s “bread and butter”, according to Meredith. However, since zoning restrictions are limiting where short-term rentals can operate, VRC are now shifting to mid-term rentals. Meredith explains that mid-term rentals are those that last for thirty nights or more. This model benefits people who bought homes that are now restricted from renting them out on a short-term basis due to the new zoning laws. Meredith outlines how this approach kills two birds with one stone: by offering mid-term rentals, they provide solutions for these homeowners while meeting a growing demand from renters who want longer stays. 

[12:20] Meredith discusses the issues faced by a small business, as opposed to a large one. As the main point of contact for her vacation rental business, she has to juggle responsibilities, from answering emails and managing listings on online travel agencies (OTAs), to handling legal contracts. Meredith describes the challenges of balancing the budget between growth and infrastructure. In short, how much to invest in marketing to grow the business vs. how to strengthen operations? Finding the right balance is especially difficult for a smaller operation, especially when funds are tight.  

[18:28] Meredith highlights the importance of carving out a niche in the property management industry. Since the market is saturated with property managers delivering similar services, Vacation Rental Co specialized within a smaller market: the mid-term rental space. Meredith notes how although Vacation Rental Co are relatively small, being the only business focused on this area gives them a larger market share. She recommends differentiation, using the examples of adopting a travel agent-like approach or partnering with a local business. It’s crucial to find ways to stand out. 

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 10 Dec 2024 09:30:00 +0000 Inhabit Inhabit 1220 Join Lynell Gordon as she is joined by Meredith Rumsey, Director of Operations And Business Development at Vacation Rental Co, to discuss her unique mid-term rental model, building strong relationships with property owners and guests, and finding a niche in a competitive market. This episode is sponsored by LiveRez. Join Lynell Gordon as she is joined by Meredith Rumsey, Director of Operations And Business Development at Vacation Rental Co, to discuss her unique mid-term rental model, building strong relationships with property owners and guests, and finding a niche in a competitive market. This episode is sponsored by LiveRez. mid-term rentals, property management, business development, small business challenges, vacation rental industry, niche market, owner-guest relationships No No Data-Driven Decisions in Vacation Rental Management with JJ King of Beachside VR https://podcasts.fame.so/e/1npvl30n-data-driven-decisions-in-vacation-rental-management-with-jj-king-of-beachside-vr Data-Driven Decisions in Vacation Rental Management with JJ King of Beachside VR 94 No No z0r3zxq1 Join Lynell Gordon as she sits down with JJ King, the co-founder of Beachside VR, to discuss using innovative technology, such as AI and automation tools, to enhance guest experiences and streamline operations in vacation rental management. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by JJ King, the co-founder of Beachside VR. 

Together they explore: 

  • Enhance guest experiences and streamlining operations with new technology
  • Authentic communication
  • Effective reputation management
  • Building a strong online presence
  • Collecting and analyzing data to make decisions about property management and maintenance

JJ King is the co-Founder of Beachside VR, a locally owned and operated vacation rental management company headquartered in downtown Cocoa Beach, Florida. Beachside VR offers investors end-to-end service, from marketing properties and managing the rentals, to coordinating year-round preventative and responsive maintenance. JJ is also a Member of the Board of Directors at the Vacation Rental Management Association (VRMA), and on the Board of Advisors at NowBoarding. 


This episode is sponsored by Streamline.

Episode Highlights: 

[08:51] JJ says that the first step in Beachside VR’s reputation management process is a checkout survey done on the Suiteop app. Once a guest has finished their stay, they are asked to rate their experience between one and five stars. JJ outlines how if a guest rates five stars, they are directed to Google to leave a review, whereas for anything less than five, the entire customer service team receives an internal Slack notification that prompts them to contact the guest. JJ says that this proactive approach allows the team to “catch something before it goes public”. The key here is to make the guest feel heard. 

[15:33] Discussing the technologies that people start with to help save time and to manage reputation, JJ recommends Zapier (though notes that this depends on what their software can integrate with). Zapier’s "if-then" structure allows for easy automation. For instance, JJ highlights how Zapier can set a trigger where receiving an email automatically sends a Slack notification. This program’s capabilities mean it is possible to quickly improve efficiency across a range of processes. 

[24:59] JJ looks forward to the possibilities offered by AI messaging, with a particular focus on guest messaging. Although this tool currently lacks the authenticity required to be rolled out to Beachside VR’s customers, in the future JJ believes more and more rental businesses will communicate using AI. Indeed, he highlights a number of operators that already fully automate all their messages to customers. JJ stresses that in the hospitality business, the key is to blend efficiency with personal touch. He adds that he’s “worried about losing that personal touch in the hospitality space”, so anticipates some brands differentiating themselves by emphasizing human interaction, perhaps even branding themselves AI-free to attract guests who value personal engagement. 

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 03 Dec 2024 09:30:00 +0000 Inhabit Inhabit 1614 Join Lynell Gordon as she sits down with JJ King, the co-founder of Beachside VR, to discuss using innovative technology, such as AI and automation tools, to enhance guest experiences and streamline operations in vacation rental management. This episode is sponsored by Streamline. Join Lynell Gordon as she sits down with JJ King, the co-founder of Beachside VR, to discuss using innovative technology, such as AI and automation tools, to enhance guest experiences and streamline operations in vacation rental management. This episode is sponsored by Streamline. guest experience, reputation management, vacation rental technology, authentic communication, AI messaging, property management, hospitality efficiency No No Driving Growth Through Clear Practical Advice with Stuart Pack of Bluewater Associates of Emerald Isle, Inc. https://podcasts.fame.so/e/x814j9pn-driving-growth-through-clear-practical-advice-with-stuart-pack Driving Growth Through Clear Practical Advice with Stuart Pack of Bluewater Associates of Emerald Isle, Inc. 93 No No 713p38l0 Join Lynell Gordon as she sits down with Stuart Pack, the Chief Executive Officer at Bluewater Associates of Emerald Isle, Inc., to explore invaluable insights on enhancing guest experiences, fostering team collaboration, and effective management strategies. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Stuart Pack, the Chief Executive Officer at Bluewater Associates of Emerald Isle, Inc.. 

Together they explore: 

  • Stuart’s two decades of industry experience
  • Enhancing guest experiences
  • Fostering team collaboration
  • Effective management strategies
  • The importance of transparency with homeowners
  • Setting measurable goals
  • The power of community support among competitors
  • The role of AI in the industry

Stuart Pack is the CEO at Bluewater Associates of Emerald Isle, Inc., who aim to be the premier real estate and vacation rental company in the Southern Outer Banks by providing the best service to families who vacation, live, and invest here all while making a positive contribution to their community. The Bluewater Vacation Rentals firm includes the Vacation and Annual Property Management Division along with linens, housekeeping, maintenance, and their pool and spa departments which employ over 100 professionals. Before this, Stuart was Vice President of Rentals at Atlantic Realty of the Outer Banks, and VP / COO at Carolina Retreats. 

This episode is sponsored by Rental Guardian.

Episode Highlights: 

[02:55] Stuart recommends a guest-centric approach to property managers. After all, as Stuart says, “without the guests we don’t have anything”. This approach includes the booking process, pre-arrival emails, and their stay. Stuart adds that this even extends to post-stay reviews, suggesting that property managers respond to every piece of feedback and learn from them. By listening to guests and prioritizing feedback, companies can build a thriving vacation rental business. Stuart says that, while there can often be a debate between being owner-centric and guest-centric, his advice is to be both!

[12:28] Budget and KPIs are two of the most important areas for property managers to evaluate. Stuart recommends analyzing the various revenue streams, such as commissions, fees, and the potential for future earnings, in order to identify areas of strength and opportunities for improvement. Likewise, applying this approach to expenses will also highlight inefficiencies and positive takeaways. Stuart suggests bonus opportunities for staff, particular in relation to upselling services such as early check-in, which can generate additional revenue. 

[25:27] Stuart emphasizes communication and teamwork when it comes to working with homeowners. He advocates for regular maintenance plans and clear financial statements in order to avoid surprises. Accessibility is important for homeowners, which is why Stuart provides them with his personal cell phone number. As well as demonstrating trust, it also means Stuart can proactively resolve issues. He outlines a number of occasions where this transparency and honesty has improved relations with homeowners. 

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 26 Nov 2024 09:30:00 +0000 Inhabit Inhabit 2172 Join Lynell Gordon as she sits down with Stuart Pack, the Chief Executive Officer at Bluewater Associates of Emerald Isle, Inc., to explore invaluable insights on enhancing guest experiences, fostering team collaboration, and effective management strategies. This episode is sponsored by Rental Guardian. Join Lynell Gordon as she sits down with Stuart Pack, the Chief Executive Officer at Bluewater Associates of Emerald Isle, Inc., to explore invaluable insights on enhancing guest experiences, fostering team collaboration, and effective management strategies. This episode is sponsored by Rental Guardian. guest experiences, team collaboration, property management, vacation rentals, budgeting strategies, transparency, AI in hospitality No No Maximizing Guest Reviews: Strategies for High Ratings with Riley Goldman of Beachside Vacation Rentals https://podcasts.fame.so/e/0nj0k7zn-maximizing-guest-reviews-strategies-high-ratings-riley-goldman-beachside-vacation-rentals Maximizing Guest Reviews: Strategies for High Ratings with Riley Goldman of Beachside Vacation Rentals 92 No No 40pmzwk1 Join Lynell Gordon as she sits down with Riley Goldman, CEO and co-founder of Beachside Vacation Rentals, to explore the power of networking, managing guest reviews, and using AI for improved guest experiences. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Riley Goldman, CEO and co-founder of Beachside Vacation Rentals. 

Together they explore: 

  • Riley’s career journey
  • Scaling a vacation rental business
  • The power of networking
  • Managing guest reviews
  • Using AI for improved guest experiences
  • Using market data for realistic income projections
  • The benefits of DSCR loans for investors

Riley Goldman is the CEO and co-founder (Oct 2021 - Present) of Beachside Vacation Rentals, a locally owned and operated vacation rental management company headquartered in downtown Cocoa Beach, Florida. With a focus on exceptional guest experiences and comprehensive property management, Riley’s leadership has driven significant growth and success for the company.

This episode is sponsored by Streamline.

Episode Highlights: 

[01:49] Riley emphasizes the critical importance of networking for property managers seeking growth, arguing that it yields invaluable, albeit often unquantifiable, returns on investment. He suggests that individuals should approach networking with the mindset of providing help rather than seeking immediate benefits. By engaging sincerely and without ulterior motives, such as hoping for referrals, one can cultivate meaningful relationships. Riley shares an example of a 45-minute conversation with a realtor that, despite not leading to an immediate outcome, resulted in a valuable referral shortly afterward. His key takeaway is to network generously and with an open mind, as unexpected connections can lead to significant opportunities.

[04:37] Riley discusses his strategic approach to managing guest reviews, highlighting the role of the SuiteOp app in facilitating real-time feedback. By allowing guests to submit reviews upon checkout, the process has become streamlined and efficient, contributing to the acquisition of approximately 300 new Google reviews since May. Additionally, he underscores the impact of social responsibility by partnering with a local environmental organization. For every five-star review, his company donates a dollar to support the health of the Indian River, thereby incentivizing guests to leave positive feedback while fostering community engagement. This dual strategy not only enhances the company’s online reputation but also aligns with Riley's personal commitment to environmental stewardship.

[07:07] Riley highlights the transformative use of AI in managing guest reviews and improving operational efficiency. By automating the response to reviews and analyzing feedback for improvement opportunities, his company has significantly reduced response times and enhanced service quality. For instance, AI-generated tasks help the team address guest suggestions, such as increasing kitchenware, before issues can recur. This technology integration allows for real-time monitoring of guest satisfaction and swift action on necessary improvements, showcasing how AI can elevate operational capabilities in property management. Riley credits his business partner for the successful implementation of these technological solutions, illustrating the collaborative nature of their operation.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 19 Nov 2024 09:30:00 +0000 Inhabit Inhabit 1369 Join Lynell Gordon as she sits down with Riley Goldman, CEO and co-founder of Beachside Vacation Rentals, to explore the power of networking, managing guest reviews, and using AI for improved guest experiences. This episode is sponsored by Streamline. Join Lynell Gordon as she sits down with Riley Goldman, CEO and co-founder of Beachside Vacation Rentals, to explore the power of networking, managing guest reviews, and using AI for improved guest experiences. This episode is sponsored by Streamline. Networking, guest reviews, vacation rentals, AI integration, DSCR loans, property management, market data No No Differentiating Your Vacation Rental Business in a Competitive Market with Brooke Pfautz of Vintory https://podcasts.fame.so/e/2861x7qn-differentiating-your-vacation-rental-business-in-a-competitive-market-with-brooke-pfautz-of-vintory Differentiating Your Vacation Rental Business in a Competitive Market with Brooke Pfautz of Vintory 91 No No j122qmr1 Join Lynell Gordon as she sits down with Brooke Pfautz, the CEO and Founder of Vintory, to discuss the importance of transparency in property management, the need for vacation rental managers to differentiate themselves in a crowded market, and predictions for the future of the industry. This episode is sponsored by Rental Guardian. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Brooke Pfautz, the CEO and Founder of Vintory.

Together they explore: 

  • Challenges in finding professional property management services
  • Aligning team members towards common objectives
  • The importance of inventory acquisition
  • Predictions regarding the vacation rental industry

Brooke Pfautz is the CEO and founder of Vintory, a sales and marketing platform focused on helping vacation rental managers grow their inventory. He is also the CEO and founder of Comparent, a website that allows vacation rental managers to find and compare thousands of trusted vacation property managers. 

This episode is sponsored by Rental Guardian.

Episode Highlights: 

[06:34] Transparency Elevates the Industry - Brooke highlights the importance of transparency as a driving force behind the success of Comparent, his latest venture. He notes that providing homeowners with clear and accessible information about vacation rental management companies elevates the entire industry. By publishing data such as reviews, occupancy rates, and property types, Comparent creates a transparent marketplace that helps property owners make informed decisions. This transparency not only benefits individual businesses but also pushes the entire sector toward higher standards and accountability.

[10:32] Common Mistakes - Brooke identifies several common mistakes made by businesses in their early stages, categorizing them into ten distinct buckets. One of the most notable errors he observes is the tendency for businesses to take on the wrong inventory and properties, often signing any available property without proper consideration. This misstep frequently stems from engaging with unsuitable property owners. Another mistake is the failure to collaborate with local competitors. Many companies operated with a sense of animosity towards each other, particularly in highly competitive markets, leading to missed opportunities for partnership. In contrast, Brooke highlights that the most successful companies and leaders recognized the value of building relationships with local competitors. By extending an olive branch and fostering collaboration, these businesses not only learned from each other but also discovered that there is ample market share available for everyone. 

[19:48] The Importance of Inventory in Growth Strategy - Brooke emphasizes that the most significant lever for driving profitability in a vacation rental business is inventory acquisition. He explains that while revenue management and marketing can provide modest gains, the true multiplier effect comes from adding new properties; he suggests that adding one property is like getting one hundred reservations. Through studies conducted with partners, Brooke reveals that acquiring inventory has an impact four to six times greater than optimizing revenue or bookings. He advises vacation rental professionals to invest wisely in inventory, as the lifetime value of a single property can be substantial, with potential profits over ten years reaching $50,000 for each property added. This strategic focus on inventory growth is critical for anyone looking to expand their business effectively.

[25:09] Trends in Booking Behavior - In discussing the evolving landscape of vacation rentals, Brooke Pfautz observes that the booking window is shrinking, noting that historically it seems like the booking window is getting shorter and shorter over time. He highlights a shift in consumer behavior, where flexibility and spontaneity are becoming increasingly important. Traditional patterns, such as the Saturday-to-Saturday rental model, are fading, replaced by shorter stays and more varied reservation patterns. This trend indicates a need for vacation rental operators to adapt their strategies and offerings to meet changing consumer expectations, ensuring they remain competitive in a dynamic market. Understanding and anticipating these shifts in booking behavior will be crucial for businesses aiming to thrive in the future of vacation rentals.

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow 
👉 Apple - https://apple.co/3lYc2gU 
👉 Spotify - https://spoti.fi/3InYanV 
👉 bCast - https://bit.ly/hwg-podcast 
👉 iheartradio - https://ihr.fm/3Z8qqlg 
👉 RSS - https://bit.ly/how-we-grow-rss 

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Fri, 15 Nov 2024 15:20:00 +0000 Inhabit Inhabit 1411 Join Lynell Gordon as she sits down with Brooke Pfautz, the CEO and Founder of Vintory, to discuss the importance of transparency in property management, the need for vacation rental managers to differentiate themselves in a crowded market, and predictions for the future of the industry. This episode is sponsored by Rental Guardian. Join Lynell Gordon as she sits down with Brooke Pfautz, the CEO and Founder of Vintory, to discuss the importance of transparency in property management, the need for vacation rental managers to differentiate themselves in a crowded market, and predictions for the future of the industry. This episode is sponsored by Rental Guardian. vacation rentals, property management, inventory acquisition, business growth , transparency, team building, industry trends, booking patterns, market differentiation, competitive strategy, property management software, entrepreneurial operating systems, leadership, collaboration, profitability No No Building a Strong Team Culture in Vacation Rentals with Bethany Smith of Hobbspitality https://podcasts.fame.so/e/rnkmllmn-building-strong-team-culture-vacation-rentals-bethany-smith-hobbspitality Building a Strong Team Culture in Vacation Rentals with Bethany Smith of Hobbspitality 90 No No 70w7jj70 Join Lynell Gordon as she sits down with Bethany Smith, Chief Administrative Officer at Hobbspitality, to discuss the importance of team culture in vacation rentals, the role of housekeeping in guest satisfaction, and the impact of technology on operations. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Bethany Smith, Chief Administrative Officer at Hobbspitality. 

Together they explore: 

  • Bethany’s journey from housekeeper to manager
  • Optimizing housekeeping operations
  • Fostering strong connections with guests
  • The significance of core values in shaping company culture
  • Memorable guest stories 

Bethany Smith is Chief Administrative Officer at Hobbspitality, a family-rooted vacation management business. Hobbspitality grew out of Hobbs Realty, which was started in 1977 by James O. Hobbs, Betty Hobbs, and their son Jimmy, and has helped generations of families become happy homeowners and satisfied vacationers. 

This episode is sponsored by Bluetent. 

Episode Highlights: 

[02:56] Bethany explains the importance of consistent branding within their team. Hobbs Realty follows a unique branding practice during the high season (Memorial Day through Labor Day) where all employees are asked to wear black and white during weekdays and "Hobbs Realty blue" on Saturdays. Each team member has the freedom to shop for their clothing, which is then embroidered with the company logo, allowing them to express their individual style while maintaining a unified company image. This approach fosters a sense of identity and team cohesion, as well as helping guests easily identify staff. Bethany emphasizes that this branding isn’t just aesthetic but serves as a physical representation of the team’s collective professionalism and company values.

[08:08] Reflecting on operational improvements, Bethany describes a methodical approach to implementing changes in their housekeeping operations. During the busy summer season, they maintain a running list of things that break down or need addressing but avoid making immediate changes in the heat of the season. Instead, they reassess in the fall. This approach helps maintain stability and ensures that the changes made are well considered. She also advises against introducing too many new processes at once, particularly when dealing with departments like housekeeping, where staff often bear significant responsibility for the guest experience. For example, after implementing guest amenity kits in 2024, they decided to perfect this service before introducing new initiatives in 2025, giving each change time to take effect and be evaluated thoroughly.

[29:39] Bethany discusses the introduction of core values into her company’s culture in recent years, which has significantly improved team dynamics and performance. These values serve as performance indicators, helping manage both expectations and accountability across all departments. Bethany explains that in her experience, the attitude and the values that your team embraces will have a larger impact on guest and homeowner satisfaction. By integrating these core values, tailored for each department, into daily operations and making them second nature to the team, Bethany has streamlined difficult conversations, allowing her to manage human resources more effectively. This approach has led to better alignment between team behavior and company standards, especially in housekeeping.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 29 Oct 2024 10:30:00 +0000 Inhabit Inhabit 1772 Join Lynell Gordon as she sits down with Bethany Smith, Chief Administrative Officer at Hobbspitality, to discuss the importance of team culture in vacation rentals, the role of housekeeping in guest satisfaction, and the impact of technology on operations. This episode is sponsored by Bluetent. Join Lynell Gordon as she sits down with Bethany Smith, Chief Administrative Officer at Hobbspitality, to discuss the importance of team culture in vacation rentals, the role of housekeeping in guest satisfaction, and the impact of technology on operations. This episode is sponsored by Bluetent. Bethany Smith, Hobbspitality, housekeeping operations, company culture, core values, vacation rentals, guest experience No No Achieving Operational Excellence in Vacation Rentals with Jim DeVos of Best Beach Getaways https://podcasts.fame.so/e/pnlxlwyn-achieving-operational-excellence-in-vacation-rentals-jim-devos-best-beach-getaways Achieving Operational Excellence in Vacation Rentals with Jim DeVos of Best Beach Getaways 89 No No x0ln63r0 Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss the keys to operational excellence, effective strategies for enhancing direct bookings, and optimizing property management systems. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Jim DeVos, President of Best Beach Getaways.

Together, they explore:
  • Preparing vacation rental operations for the 2025 season
  • The key to operational excellence
  • The power of team dynamics
  • Redefining branding in the vacation rental industry
  • The significance of staff feedback and a strong company culture
  • Effective strategies for enhancing direct bookings and optimizing property management systems

Jim DeVos is the President of Best Beach Getaways, a vacation rental management company overseeing over 450 properties across Florida's Emerald Coast and beyond. Best Beach Getaways was founded with the mission of rectifying common issues in the vacation rental industry, focusing on maximizing rental revenues and reducing operating costs. Jim's extensive background includes developing consumer and B2B growth strategies, team performance improvement, and thought leadership positioning.

This episode highlights actionable insights for vacation rental managers looking to optimize their offseason and set themselves up for a successful year ahead. Jim shares his expertise on enhancing direct bookings, a customer-centric approach, and the importance of team involvement.

This episode is sponsored by Streamline.

Episode Highlights:

[07:08] Operational Excellence through Team-Led Solutions - Jim discusses the value of cultivating a supportive team culture, using examples from his own company, Best Beach Getaways. He highlights the importance of fostering a family-like environment where team members are encouraged to be involved in each other’s lives outside of work, like attending personal events such as his son’s football games. This supportive culture has contributed to the retention of top talent, with the average tenure of his management team reaching 11 years, an achievement he attributes to the strong sense of belonging and shared values within the organization.

[18:36] Focusing on Unhappy Customers for Tailored Messaging - Jim explains how an insightful shift in messaging dramatically changed the way his team approached their marketing strategy. The discovery that their audience wasn't the entire market of vacation rental property owners, but specifically those who were unhappy with their current service providers, led to a transformation in how they communicated their offerings. By narrowing their focus to dissatisfied owners, they were able to tailor their messaging and make it more relevant to this specific group. This realization changed their entire messaging platform, enabling them to connect more effectively with potential clients who were already open to switching management companies. This approach helps cut through the noise by speaking directly to those who have an immediate need rather than trying to appeal to everyone in the market.

[20:13] Understanding Owners' Priorities to Drive Conversations - Jim highlights a universal truth in the property management business: all owners essentially want three things—maximum revenue, top-tier care of their property, and the assurance that they won’t be “nickel and dimed.” However, the order of these priorities differs from owner to owner, and this distinction is crucial for tailoring the conversation. For example, in some markets like Panama City Beach, owners prioritize revenue above all, whereas in areas like 30A, the focus is more on property care. By asking owners upfront to rank these priorities, Jim is able to structure the entire conversation around what matters most to them, ensuring that his pitch resonates with their unique needs and expectations. This approach not only personalizes the discussion but also builds trust and alignment, leading to better long-term client relationships.

[26:18] The Evolution of Branding - Jim emphasizes the importance of evolving the concept of branding from merely advertising a logo to creating a comprehensive brand experience. He outlines three key components of this experience in the vacation rental industry: anticipation, the actual experience during the stay, and the lasting memories created for customers. To effectively communicate with customers, businesses should focus on these elements and recognize that the brand is delivered through various touchpoints, with employees playing a crucial role. To foster customer loyalty, companies must continuously refine these aspects of the experience and ensure their team aligns with this vision every day.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 22 Oct 2024 09:30:00 +0000 Inhabit Inhabit 1554 Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss the keys to operational excellence, effective strategies for enhancing direct bookings, and optimizing property management systems. This episode is sponsored by Streamline. Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss the keys to operational excellence, effective strategies for enhancing direct bookings, and optimizing property management systems. This episode is sponsored by Streamline. Vacation rentals, operational excellence, team dynamics, direct bookings, branding, property management, customer-centric No No Optimizing Your Off-Season: Setting Up for Success with Jim DeVos of Best Beach Getaways https://podcasts.fame.so/e/q80qvj2n-optimizing-your-off-season-setting-up-for-success-jim-devos-best-beach-getaways Optimizing Your Off-Season: Setting Up for Success with Jim DeVos of Best Beach Getaways 88 No No p0kpnxr1 Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss how vacation rental managers can optimize their off-season to set themselves up for a successful year ahead. This episode is sponsored by LiveRez. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Jim DeVos, President of Best Beach Getaways.

Together, they explore:
  • Key strategies for vacation rental managers to focus on during the offseason
  • Effective ways to maintain and increase bookings during slower periods
  • Approaches to staff training and development in preparation for the busy season
  • The role of technology in preparing for the next rental season
  • Unique marketing strategies for attracting guests during off-peak months

Jim DeVos is the President of Best Beach Getaways, a vacation rental management company overseeing over 450 properties across Florida's Emerald Coast and beyond. Best Beach Getaways was founded with the mission of rectifying common issues in the vacation rental industry, focusing on maximizing rental revenues and reducing operating costs. Jim's extensive background includes developing consumer and B2B growth strategies, team performance improvement, and thought leadership positioning.

This episode delves into actionable insights for vacation rental managers looking to optimize their offseason and set themselves up for a successful year ahead. Jim shares his expertise on navigating industry trends, balancing owner and guest needs, and overcoming common challenges in vacation rental management.

This episode is sponsored by LiveRez.

Episode Highlights:
 
[02:00] Optimizing Inventory – Jim emphasizes the importance of conducting thorough condition and inventory reports for each property during the off-season. This involves assessing the condition of units, incorporating guest feedback, and creating a checklist of improvements needed before the next peak season. Jim offers to share his checklist with listeners who email the show.

[05:03] Analyzing Listing Performance – Jim discusses the importance of reviewing listing performance metrics provided by platforms like Airbnb and VRBO. He advises focusing on underperforming units and analyzing factors such as search appearances, click-through rates, amenities, photography, and descriptions to improve their performance.

[06:57] Improving Occupancy Rates – Jim shares a strategy for boosting occupancy rates by targeting just three additional nights per month for each property. He illustrates how this seemingly small increase can significantly impact both owner revenue and management company profits.

[13:49] Importance of Dynamic Pricing – Jim strongly advocates for the use of dynamic pricing software in vacation rental management. He explains how these tools allow for nimble pricing adjustments and the ability to set rates 365 days in advance. Jim also stresses the importance of actively managing dynamic pricing rather than using a "set it and forget it" approach.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 15 Oct 2024 15:45:00 +0000 Inhabit Inhabit 1274 Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss how vacation rental managers can optimize their off-season to set themselves up for a successful year ahead. This episode is sponsored by LiveRez. Join Lynell Gordon as she sits down with Jim DeVos, President of Best Beach Getaways, to discuss how vacation rental managers can optimize their off-season to set themselves up for a successful year ahead. This episode is sponsored by LiveRez. Offseason strategies, vacation rental management, dynamic pricing, occupancy rates, staff training, guest acquisition, Jim DeVos No No Personalization Strategies for Vacation Rentals with Stacy Wesson of Cascara Vacation Rentals https://podcasts.fame.so/e/v855jwp8-stacy-wesson-of-cascara-vacation-rentals Personalization Strategies for Vacation Rentals with Stacy Wesson of Cascara Vacation Rentals 87 No No 81qq3jp1 Join Lynell Gordon as she sits down with Stacy Wesson, General Manager at Cascara Vacation Rentals, to discuss maintaining a family-run business, the importance of personalized service, and strategies for managing growth without sacrificing quality. This episode is sponsored by LiveRez. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Stacy Wesson, General Manager at Cascara Vacation Rentals. 

Together they explore: 
  • Tackling staff burnout
  • Converting second homes into vacation rentals
  • The need for improved industry education
  • Implementing new technology 

Stacy Wesson is General Manager at Cascara Vacation Rentals, a family-owned and family-run vacation home management company located in Sunriver, Oregon; she is the daughter of founders Ed and Sandy Willard. 

This episode is sponsored by LiveRez.

Episode Highlights: 

[00:58] Boots on the Ground: The Key to Longevity - Stacy emphasizes the value of having "boots on the ground" in the vacation rental industry. Unlike larger companies that operate remotely, she believes that a local presence is crucial for successful property management. This hands-on approach not only fosters stronger relationships with clients but also enhances service quality. By being accessible and personally involved, smaller companies can differentiate themselves and provide a more tailored experience, ensuring that clients have direct contact with knowledgeable staff instead of automated systems.

[19:38] Longevity in Relationships - Stacy emphasizes the importance of cultivating strong, lasting relationships in the property management industry. With over 40 years of experience, she shares that approximately 50% of her property owners have been with her for over two decades. One example is her connection with a renter family who has returned for annual stays for nearly a decade. This relationship exemplifies how property management transcends mere transactions; it fosters a community where personal connections are valued. By prioritizing genuine interactions, Stacy highlights that the essence of this business lies not in profit margins but in creating memorable experiences for both owners and renters.

[28:04]  Embracing Continuous Learning for Growth in Property Management  - Stacy underscores the value of continuous learning in the ever-evolving landscape of property management. She reflects on her experiences attending industry conferences and training sessions, noting the importance of staying informed and adaptable. Stacy encourages property managers to engage with software providers and industry peers to share insights and solve challenges collaboratively. By embracing a culture of learning and communication, professionals can discover innovative solutions that enhance their operations and contribute to their growth. This proactive mindset not only fosters individual development but also strengthens the broader property management community.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 10 Oct 2024 08:30:00 +0000 Inhabit Inhabit 1627 Join Lynell Gordon as she sits down with Stacy Wesson, General Manager at Cascara Vacation Rentals, to discuss maintaining a family-run business, the importance of personalized service, and strategies for managing growth without sacrificing quality. This episode is sponsored by LiveRez. Join Lynell Gordon as she sits down with Stacy Wesson, General Manager at Cascara Vacation Rentals, to discuss maintaining a family-run business, the importance of personalized service, and strategies for managing growth without sacrificing quality. This episode is sponsored by LiveRez. Vacation Rental Management, Staff Burnout Solutions, Industry Education, Technology Implementation, Client Relationship Longevity No No When to Listen to the Data with Chris Wheeler of Scenic Stays https://podcasts.fame.so/e/xn142y08-when-to-listen-to-the-data-with-chris-wheeler-of-scenic-stays When to Listen to the Data with Chris Wheeler of Scenic Stays 86 No No 703prq21 Join Lynell Gordon as she sits down with Chris Wheeler, Owner of Scenic Stays, to explore how data can be leveraged to enhance various operations across your vacation rental company. This episode is sponsored by LiveRez. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Chris Wheeler, Owner of Scenic Stays.

Together, they explore:
  • How to book off-season rentals
  • Using data to enhance the efficiency of housekeeping operations
  • How to balance data insights with owner expectations in revenue management

Chris is Owner of Scenic Stays, a vacation rental company that is committed to delivering hospitality through consistent quality delivery. Prior to this, he was Chief Operating Officer at Sterling Resorts, having also held the Director of Revenue Management position there too. He’s also previously acted as Reservations and Revenue Manager at Southern Vacation Rentals, following a stint as Guest Relations Manager. 

This episode is sponsored by LiveRez.

Episode Highlights:
 
[03:22] Booking Off-Season Rentals – There’s lower demand for rentals in the off-season, so booking them requires a little bit of extra effort. You need to research your competitors and understand the market in order to stay competitive, as fewer travelers means more competition. It’s also critical to ensure the property is visible to as many potential renters as possible. Fine-tune your strategy by balancing the right rates, promotions, and homeowner needs to keep everyone happy. The extra effort is worth it though, as successfully securing bookings in the off-season is very rewarding. 

[05:21] Data-Driven Housekeeping – Chris uses data to improve efficiency, effectiveness, tracking, and accountability in housekeeping and maintenance operations. Housekeepers check in and out using a system that tracks their progress. As do inspectors, using pictures and star ratings to evaluate the quality of the cleans, with a similar process followed for maintenance tasks. This data is then compiled into different reports to assess performance and help in scheduling. It allows management to look for anomalies, such as unusually short or long cleaning times, to identify potential issues. From this data, they are also able to establish KPIs for average clean time and quality, allowing them to track the performance of staff. Of course, Chris still integrates the personal aspects of team management, as these keep people engaged. 
 
[12:33] Data-Driven Revenue Management – Managing larger complexes with similar units is challenging, especially in optimizing revenue without cannibalizing other properties within the same complex. Scenic Stays use data analytics tools like Key Data and Wheelhouse, combined with the team’s expertise, to aid in revenue management, particularly for adjusting rates for similar properties to maximize their revenue. For example, in one complex, a coastline unit with an angled view outperformed a more expensive gulf-front unit, which was the opposite to the expectations. The data indicated that the coastline unit’s unique attributes, such as recent renovation and corner position, made it more appealing, despite the owner’s concerns. This is an overarching trend, with the team often relying on data-driven insights to adjust pricing strategies, despite owner expectations based on their property investment and perceived value. 

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Fri, 04 Oct 2024 17:17:00 +0000 Inhabit Inhabit 1446 Join Lynell Gordon as she sits down with Chris Wheeler, Owner of Scenic Stays, to explore how data can be leveraged to enhance various operations across your vacation rental company. This episode is sponsored by LiveRez. Join Lynell Gordon as she sits down with Chris Wheeler, Owner of Scenic Stays, to explore how data can be leveraged to enhance various operations across your vacation rental company. This episode is sponsored by LiveRez. No No Navigating Legislative Changes in Vacation Rentals with Ginger Harrelson of Beachball Properties (Feat. Scott Leggat of Inhabit IQ) https://podcasts.fame.so/e/1n3mm4xn-legislative-changes-vacation-rentals-ginger-harrelson-beachball-properties-scott-leggat-inhabit-iq Navigating Legislative Changes in Vacation Rentals with Ginger Harrelson of Beachball Properties (Feat. Scott Leggat of Inhabit IQ) 85 No No m1j22z91 Join Lynell Gordon as she sits down with Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ, about the Alabama Tourism Protection Act. This new law ensures that licensed property managers are the "merchant of record" for online bookings, safeguarding their fiduciary duties to homeowners. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ. 

Together they explore: 
  • The Alabama Tourism Protection Act
  • Insights into navigating the legislative process
  • The importance of advocacy in the vacation rental industry
  • Influencing policy for positive change

Ginger Harrelson is co-owner and Corporate Counsel of Beachball Properties, a family-owned and operated vacation rental agency servicing the Alabama Gulf Coast. Prior to this, she was an Attorney at Starnes Davis Florie LLP. Ginger is Vice President of the Pleasure Island Junior Women’s Club whose philanthropic mission is to clothe local children in need. She also serves on the Dean’s Leadership Board for the University of Alabama College of Arts and Sciences where she sits on the Junior Scholarship Committee. 

Scott Leggat is Director of Government Affairs and Advocacy at Inhabit IQ, a global PropTech software company serving the residential and vacation property management industries. Before this, he was CEO of Seaside Vacations, who offer accommodations on the Outer Banks of North Carolina. 

This episode is sponsored by Streamline.

Episode Highlights:

[02:43] ​​Merchant of Record Legislation - Scott says that Ginger’s groundbreaking work on the Alabama Tourism Protection Act highlights the critical role of property managers being designated as the merchant of record. The legislation ensures that professionally licensed property managers retain control over financial transactions, holding funds in escrow in accordance with state law. This protects vacation rental managers from undue influence by third-party platforms like Airbnb and Vrbo. This law, passed without objection, has empowered property managers to uphold fiduciary responsibilities while maintaining legal compliance and protecting homeowner interests. 

[10:59] OTAs Impact on Revenue and Client Relationships - Online Travel Agencies (OTAs) like Airbnb and Vrbo have altered the vacation rental landscape by asserting control over guest transactions and treating property managers as secondary. This shift has hindered property managers’ ability to cultivate relationships with guests and capitalize on ancillary revenue streams like insurance and security deposits. Scott highlights the importance of retaining direct communication with guests, as it not only enhances client service but is also essential for rebooking and long-term profitability. OTAs’ practices jeopardize these revenue opportunities, particularly in states like North Carolina, where stringent trust accounting laws already protect the vacation rental industry.

[13:49] Advocating for Local Political Involvement - Ginger provides strategic advice for property managers and businesses aiming to influence legislation in their regions. She advocates for active participation in local politics by attending city council meetings and building strong relationships with mayors and council members. Ginger explains that such involvement not only facilitates connections with key decision-makers but also helps create a unified community effort to support beneficial laws. She emphasizes that the impact of these legislative actions extends beyond individual businesses, positively affecting local banks and the broader community by ensuring stable and profitable operations within the tourism industry.

[16:12] Ensuring OTA Compliance with Merchant of Record Law - Ginger emphasizes the importance of enforcing the Alabama Tourism Protection Act, which designates professional property managers as the merchant of record for transactions. She details the ongoing efforts to ensure that major OTAs like Airbnb comply with the new legislation effective October 1st. Ginger highlights the challenges faced in obtaining clear guidance from Airbnb’s legal department and underscores the necessity of holding OTAs accountable to Alabama law. She asserts that non-compliance by OTAs will necessitate further legal actions to uphold the integrity of the law and protect the interests of property managers and homeowners.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 24 Sep 2024 10:30:00 +0000 Inhabit Inhabit 2094 Join Lynell Gordon as she sits down with Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ, about the Alabama Tourism Protection Act. This new law ensures that licensed property managers are the "merchant of record" for online bookings, safeguarding their fiduciary duties to homeowners. This episode is sponsored by Streamline. Join Lynell Gordon as she sits down with Ginger Harrelson, co-owner and Corporate Counsel of Beachball Properties, and Scott Leggat, Director of Government Affairs and Advocacy at Inhabit IQ, about the Alabama Tourism Protection Act. This new law ensures that licensed property managers are the "merchant of record" for online bookings, safeguarding their fiduciary duties to homeowners. This episode is sponsored by Streamline. Lynell Gordon, Ginger Harrelson, Scott Leggat, Alabama Tourism Protection Act, vacation rental, OTAs, advocacy, property managers, legislative process, merchant of record No No Think Like a Hospitality Professional with Michael Friedman of Vacation Rental University https://podcasts.fame.so/e/rn7yy2xn-think-like-a-hospitality-professional-michael-friedman-vacation-rental-university Think Like a Hospitality Professional with Michael Friedman of Vacation Rental University 84 No No k18mmp30 Join Lynell Gordon as she sits down with Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University, to discuss the importance of thinking like a hospitality professional and how to avoid the most common vacation rental mistakes. This episode is sponsored by Bluetent. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University.

Together, they explore:
  • Why property managers need to consider themselves part of the hospitality industry
  • How to avoid the most common vacation rental mistakes
  • The true value professional management provides to homeowners

Michael is  Co-Founder of Vacation Rental University, an online, one-to-one coaching, consulting, and educational platform for the vacation rental industry. He is also CEO of The Simple Life Hospitality, a globally recognized vacation rental management and hospitality company. 

This episode is sponsored by Bluetent.

Episode Highlights:
[03:41] How to Grow
[14:51] Mistakes to Avoid 
[19:02] Memorable Owners and Guests

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 17 Sep 2024 09:30:00 +0000 Inhabit Inhabit 1851 Join Lynell Gordon as she sits down with Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University, to discuss the importance of thinking like a hospitality professional and how to avoid the most common vacation rental mistakes. This episode is sponsored by Bluetent. Join Lynell Gordon as she sits down with Michael Friedman, CEO of The Simple Life Hospitality and Co-Founder of Vacation Rental University, to discuss the importance of thinking like a hospitality professional and how to avoid the most common vacation rental mistakes. This episode is sponsored by Bluetent. Vacation rental, hospitality industry, property managers, professional management, vacation rental mistakes, memorable guests, vacation rental growth 4o Is No No Metrics, Freebies, and Competitor Analysis: Marketing Advice from Susan Tormollen of A Better Meal https://podcasts.fame.so/e/5nzxxmyn-metrics-freebies-and-competitor-analysis-susan-tormollen-a-better-meal Metrics, Freebies, and Competitor Analysis: Marketing Advice from Susan Tormollen of A Better Meal 83 No No 80z77m81 Join Lynell Gordon as she sits down with Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal, to explore marketing strategies in the VR industry. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal.

Together, they explore:
  • Why you need to measure every part of the customer lifecycle
  • Successful marketing strategies in the VR space
  • How to stay aware of market changes with limited resources

Susan is a marketing expert, having held marketing positions at big names like Expedia Group and Silicon Labs. In 2020, she founded Camp Do It, an education program focused on helping women over the age of 50 build side businesses and plan retirement businesses alongside their permanent careers. She is also Head of Marketing at A Better Meal, a meal planning app for active families.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 10 Sep 2024 09:30:00 +0000 Inhabit Inhabit 1596 Join Lynell Gordon as she sits down with Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal, to explore marketing strategies in the VR industry. Join Lynell Gordon as she sits down with Susan Tormollen, Former Director of Marketing at Expedia, Founder of Camp Do It and Head of Marketing at A Better Meal, to explore marketing strategies in the VR industry. customer lifecycle, marketing strategies, vacation rentals, market changes, limited resources, Camp Do It, meal planning No No Data-Driven Decision Making in Vacation Rental Management with Steve Caron of Inhabit https://podcasts.fame.so/e/48922q1n-data-driven-decision-making-in-vacation-rental-management-with-steve-caron-of-inhabit Data-Driven Decision Making in Vacation Rental Management with Steve Caron of Inhabit 82 No No v17vv7x0 Join Lynell Gordon as she sits down with Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit, to discuss the importance of mindset, data-driven decision-making, and embracing challenges in the vacation rental industry. This episode is sponsored by the Streamline Summit 2024 - Rhythm. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit. 

Together they explore: 
  • The importance of mindset
  • Data-driven decision-making
  • Embracing challenges
  • The use of AI in the industry
  • Creating exceptional guest experiences

Steve is the Executive Vice President and Managing Director, Vacation Division at Inhabit, a software company serving the residential and vacation property management industries. Before this, he was GM/CEO at iTrip Vacations and Vice President, Head of Vacation Rentals at Choice Hotels International. Steve is a seasoned executive with over two decades of experience in hospitality management and vacation rentals.

This episode is sponsored by the Streamline Summit 2024 - Rhythm. 

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 03 Sep 2024 09:30:00 +0000 Inhabit Inhabit 1434 Join Lynell Gordon as she sits down with Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit, to discuss the importance of mindset, data-driven decision-making, and embracing challenges in the vacation rental industry. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Join Lynell Gordon as she sits down with Steve Caron, the Executive Vice President and Managing Director, Vacation Division at Inhabit, to discuss the importance of mindset, data-driven decision-making, and embracing challenges in the vacation rental industry. This episode is sponsored by the Streamline Summit 2024 - Rhythm. mindset, AI in vacation rentals, guest experience, data-driven decisions, hospitality management, vacation property management, embracing challenges No No The Good, the Bad, and the Ugly with Elaine and Lance Stitcher of Seaside Vacations & Sales https://podcasts.fame.so/e/r87y0jy8-the-good-the-bad-and-the-ugly-with-elaine-and-lance-stitcher-of-seaside-vacations-sales The Good, the Bad, and the Ugly with Elaine and Lance Stitcher of Seaside Vacations & Sales 81 No No k08mz6m1 Join Lynell Gordon as she sits down with Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales, to discuss the importance of building your brand early on in your business journey, as well as why you cannot be afraid to let people go. This episode is sponsored by the Streamline Summit 2024 - Rhythm. In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales.

Together, they explore:
  • How to build a brand from day one
  • The good, and the not-so-good, stories from their journey so far
  • Why you can’t be afraid to let people go when they’re not working out

Elaine Stitcher is Co-Owner, Marketing Director, and Realtor at Seaside Vacations and Sales, a full service vacation rental management company. Lance is her fellow Co-Owner, as well as Broker and Chief of Creative Solutions. Last year, VRMA voted them the Vacation Rental Management Company of the year.

This episode is sponsored by the Streamline Summit 2024 - Rhythm.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 28 Aug 2024 10:30:00 +0000 Inhabit Inhabit 1859 Join Lynell Gordon as she sits down with Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales, to discuss the importance of building your brand early on in your business journey, as well as why you cannot be afraid to let people go. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Join Lynell Gordon as she sits down with Elaine and Lance Stitcher, the co-owners of Seaside Vacations and Sales, to discuss the importance of building your brand early on in your business journey, as well as why you cannot be afraid to let people go. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Brand building, vacation rental management, Seaside Vacations, employee management, real estate, business growth, Streamline Summit No No Creating a Brand Bible with Amber Hurdle of Employer Brand Central https://podcasts.fame.so/e/mn4xjx7n-creating-a-brand-bible-with-amber-hurdle-of-employer-brand-central Creating a Brand Bible with Amber Hurdle of Employer Brand Central 80 No No x06lzlj0 Join Lynell Gordon as she sits down with Amber Hurdle, founder of Employer Brand Central, to explore employer branding and culture. This episode is sponsored by the Streamline Summit 2024 - Rhythm. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Amber Hurdle, founder of Employer Brand Central. 

Together they explore: 
  • Maintaining employee engagement during change
  • Emerging branding trends
  • Creating a “Brand Bible”
  • Challenges faced by women in business today

Amber is the founder of Employer Brand Central, an agency that ensures each employee upholds their company's brand promise to ensure customer satisfaction and loyalty. EBC strengthens brands from the inside out with a focus on reducing talent-related expenses and driving revenue through an engaged team to increase margin. She was recognized among the “Top 40 Under 40” by the Nashville Business Journal, by The Nashville Area Chamber’s Nashville Emerging Leader Awards (NELA) as the winner in the Business Services category, and by Global Gurus for being among the top 30 brand professionals 2020-2024.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 Google - https://bit.ly/gp-how-we-grow
👉 Apple - https://apple.co/3lYc2gU
👉 Spotify - https://spoti.fi/3InYanV
👉 bCast - https://bit.ly/hwg-podcast
👉 iheartradio - https://ihr.fm/3Z8qqlg
👉 RSS - https://bit.ly/how-we-grow-rss


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 22 Aug 2024 07:00:00 +0000 Inhabit Inhabit 1720 Join Lynell Gordon as she sits down with Amber Hurdle, founder of Employer Brand Central, to explore employer branding and culture. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Join Lynell Gordon as she sits down with Amber Hurdle, founder of Employer Brand Central, to explore employer branding and culture. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Employee engagement, branding trends, Brand Bible, women in business, Employer Brand Central, Amber Hurdle, talent retention No No Competitors are Friends with John Stokinger, Director of Sales at Direct https://podcasts.fame.so/e/4892vpvn-competitors-are-friends-with-john-stokinger-director-of-sales-at-direct Competitors are Friends with John Stokinger, Director of Sales at Direct 79 No No v17v5350 Join Lynell Gordon as she sits down with John Stokinger, Director of Sales at Direct, to discuss the importance of networking, continuous learning, and due diligence. This episode is sponsored by the Streamline Summit 2024 - Rhythm. In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by John Stokinger, Director of Sales at Direct.

Together, they explore:
  • The camaraderie and communication of the vacation rental industry
  • How some industry conferences could be improved to focus on education and cost efficiency
  • Why it’s crucial for property managers to do their due diligence before working with vendors

John is Director of Sales at Direct, one of the top vacation rental software platforms built for coordinating operations, distributions, guest engagement, accounting, and third-party integrations. He is also Co-Host of the No BS Podcast with Mateo Bradford.

This episode is sponsored by the Streamline Summit 2024 - Rhythm.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 06 Aug 2024 09:30:00 +0000 Inhabit Inhabit 1955 Join Lynell Gordon as she sits down with John Stokinger, Director of Sales at Direct, to discuss the importance of networking, continuous learning, and due diligence. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Join Lynell Gordon as she sits down with John Stokinger, Director of Sales at Direct, to discuss the importance of networking, continuous learning, and due diligence. This episode is sponsored by the Streamline Summit 2024 - Rhythm. No No Happy Customers Means More Innovation with Michael B. Rubin of Streamline https://podcasts.fame.so/e/1n3mq3vn-happy-customers-means-more-innovation-with-michael-rubin-of-streamline Happy Customers Means More Innovation with Michael B. Rubin of Streamline 78 No No m1j24pr1 Join Lynell Gordon as she sits down with Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit, to explore the software’s recent innovations, customer feedback, and the upcoming 2024 Streamline Summit. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Use code GROW200 to get $200 off - valid until August 7th 2024. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit.

Together, they explore:
  • Streamline’s recent innovations
  • How good customer feedback provides a solid foundation for future innovation
  • The upcoming Streamline Summit

Since the beginning of 2024, Michael has acted as General Manager of Streamline Vacation Rental Software at Inhabit, serving the residential and property management industries. Prior to this, he was SVP and Global Head of Customer Delivery at Amadeus. 

This episode is sponsored by the Streamline Summit 2024 - Rhythm. Use code GROW200 to get $200 off - valid until August 7th 2024.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 01 Aug 2024 09:30:00 +0000 Inhabit Inhabit 810 Join Lynell Gordon as she sits down with Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit, to explore the software’s recent innovations, customer feedback, and the upcoming 2024 Streamline Summit. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Use code GROW200 to get $200 off - valid until August 7th 2024. Join Lynell Gordon as she sits down with Michael B. Rubin, General Manager of Streamline Vacation Rental Software at Inhabit, to explore the software’s recent innovations, customer feedback, and the upcoming 2024 Streamline Summit. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Use code GROW200 to get $200 off - valid until August 7th 2024. Streamline, vacation rental software, customer feedback, Streamline Summit, property management, innovation, Michael Rubin No No Tech Solutions are NOT One-Size-Fits-All with John An of TechTape https://podcasts.fame.so/e/4n92vq08-tech-solutions-are-not-one-size-fits-all-with-john-an-of-techtape Tech Solutions are NOT One-Size-Fits-All with John An of TechTape 77 No No v07v5741 Join Lynell Gordon as she sits down with John An, Founder and CEO at TechTape and President at Ohana Stay, to explore tech fragmentation and revenue management in 2024. This episode is sponsored by the Streamline Summit 2024 - Rhythm. In this episode of The Vacation Rental Show - How We Grow, host Lynell Gordon is joined by John An, Founder and CEO at TechTape and President at Ohana Stay.

Together, they explore:
  • Why there is technology fragmentation in the industry
  • How to implement tech solutions
  • Revenue management in 2024

John is Founder and CEO of TechTape, providing short-term rental revenue management and technology solutions for vacation rental managers. He is also President of Ohana Stay, which conducts asset management of real estate located in Hawaii.

This episode is sponsored by the Streamline Summit 2024 - Rhythm.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 23 Jul 2024 10:30:00 +0000 Inhabit Inhabit 1811 Join Lynell Gordon as she sits down with John An, Founder and CEO at TechTape and President at Ohana Stay, to explore tech fragmentation and revenue management in 2024. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Join Lynell Gordon as she sits down with John An, Founder and CEO at TechTape and President at Ohana Stay, to explore tech fragmentation and revenue management in 2024. This episode is sponsored by the Streamline Summit 2024 - Rhythm. Technology fragmentation, tech solutions, revenue management, vacation rental, short-term rental, asset management, industry trends No No The Shortening of the Booking Window with Brian Olson of Beachcomber Vacation Homes https://podcasts.fame.so/e/6nrrvr3n-the-shortening-of-the-booking-window-brian-olson-beachcomber-vacation-homes The Shortening of the Booking Window with Brian Olson of Beachcomber Vacation Homes 76 No No 815656x0 Join Lynell Gordon as she sits down with Brian Olson, Owner of Beachcomber Vacation Homes, to explore shortened booking windows, the rebranding of VR Nation, and cultivating trust in your team. This episode is sponsored by LiveRez. In this episode of How We Grow, host Lynell Gordon is joined by Brian Olson of Beachcomber Vacation Homes.

Together, they explore:
  • The increasing trend of shortened booking windows
  • The rebranding of Northwest Vacation Rental Professionals to VR Nation
  • Fostering a culture of trust in your team

Brian is the Owner of Beachcomber Vacation Homes, offering homes of all sizes and prices in Cannon Beach, Arch Cape, and Falcon Cove, Oregon. He was previously President of Northwest Vacation Rental Professionals and Account Manager at Beach House Logos.

This episode is sponsored by LiveRez.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 16 Jul 2024 09:30:00 +0000 Inhabit Inhabit 1063 Join Lynell Gordon as she sits down with Brian Olson, Owner of Beachcomber Vacation Homes, to explore shortened booking windows, the rebranding of VR Nation, and cultivating trust in your team. This episode is sponsored by LiveRez. Join Lynell Gordon as she sits down with Brian Olson, Owner of Beachcomber Vacation Homes, to explore shortened booking windows, the rebranding of VR Nation, and cultivating trust in your team. This episode is sponsored by LiveRez. Beachcomber Vacation Homes, vacation rental trends, shortened booking windows, VR Nation rebranding, fostering team trust, vacation rental management, LiveRez sponsor No No Make Your Property Memorable with Cara Shimizu of VR Decor https://podcasts.fame.so/e/xnvqvx18-make-your-property-memorable-cara-shimizu-vr-decor Make Your Property Memorable with Cara Shimizu of VR Decor 75 No No 71y7rxq1 Join Lynell Gordon as she chats with Cara Shimizu, Owner of VR Decor, about decorating your properties to increase your revenue. This episode is sponsored by Streamline. In this episode of How We Grow, host Lynell Gordon is joined by Cara Shimizu of VR Decor.

Together, they explore:
  • How to make listing photos stand out
  • Why you should make your property Instagrammable
  • What colors rent well

Cara is the owner of VR Decor, a specialist decorating company committed to helping short-term rental owners achieve maximum revenue. With fourteen years of experience as an interior designer and a frequent vacation rental guest, she is passionate about helping owners make their spaces as wonderful as possible.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 10 Jul 2024 10:30:00 +0000 Inhabit Inhabit 1070 Join Lynell Gordon as she chats with Cara Shimizu, Owner of VR Decor, about decorating your properties to increase your revenue. This episode is sponsored by Streamline. Join Lynell Gordon as she chats with Cara Shimizu, Owner of VR Decor, about decorating your properties to increase your revenue. This episode is sponsored by Streamline. listing photos, Instagrammable property, vacation rental decor, short-term rental revenue, interior design tips, rental property colors, VR Decor No No How to Effectively Market to Owners with Randy Hall of Liquid Life Vacation Rentals https://podcasts.fame.so/e/5nzxl3kn-how-to-effectively-market-to-owners-randy-hall-liquid-life-vacation-rentals How to Effectively Market to Owners with Randy Hall of Liquid Life Vacation Rentals 74 No No 80z7y5x1 Join Lynell Gordon as she chats to Randy Hall, Owner and Team Leader at Liquid Life Vacation Rentals, about marketing to prospective new owners and managing periods of rapid growth. This episode is sponsored by Streamline. In this episode of How We Grow, host Lynell Gordon is joined by Randy Hall of Liquid Life Vacation Rentals.

Together, they explore:
  • Marketing to new owners
  • Hiring the right people as you grow
  • Targeting the right areas for growth

Randy is Owner and Team Leader of Liquid Life Vacation Rentals, bringing over 25 years of marketing and small business experience to the property management business. Currently, Liquid Life manages over $200 million of luxury condos and beach homes in Gulf Shores and Orange Beach, Alabama, as well as Perdido Key, Florida.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 02 Jul 2024 09:30:00 +0000 Inhabit Inhabit 2164 Join Lynell Gordon as she chats to Randy Hall, Owner and Team Leader at Liquid Life Vacation Rentals, about marketing to prospective new owners and managing periods of rapid growth. This episode is sponsored by Streamline. Join Lynell Gordon as she chats to Randy Hall, Owner and Team Leader at Liquid Life Vacation Rentals, about marketing to prospective new owners and managing periods of rapid growth. This episode is sponsored by Streamline. No No How to Build Your Reputation with Jessica Gillingham of Abode Worldwide https://podcasts.fame.so/e/q80q44kn-how-to-build-your-reputation-jessica-gillingham-abode-worldwide How to Build Your Reputation with Jessica Gillingham of Abode Worldwide 73 No No p0kpmm91 Join Lynell Gordon as she chats to Jessica Gillingham, Founder and CEO at Abode Worldwide, about building your reputation as a vacation rental professional. This episode is sponsored by Streamline. In this episode of How We Grow, host Lynell Gordon is joined by Jessica Gillingham of Abode Worldwide.

Together, they explore how to boost your reputation through:
  • Crafting your own narrative
  • Becoming an expert in the industry
  • Communicating interesting information regularly with owners

Jessica is Founder and CEO of Abode Worldwide, a specialist public relations partner for providers across the lodging sectors. She is also Founder and Publisher of PillowTalk Media, an industry platform for carefully curated content on hospitality technology. She previously Founded TripToes Canada, an award-winning online travel company specializing in family travel to Canada.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 25 Jun 2024 10:30:00 +0000 Inhabit Inhabit 977 Join Lynell Gordon as she chats to Jessica Gillingham, Founder and CEO at Abode Worldwide, about building your reputation as a vacation rental professional. This episode is sponsored by Streamline. Join Lynell Gordon as she chats to Jessica Gillingham, Founder and CEO at Abode Worldwide, about building your reputation as a vacation rental professional. This episode is sponsored by Streamline. Reputation management, public relations, hospitality technology, industry expertise, lodging sector, narrative crafting, communication strategy, podcast episode No No Bucket Your Business with Fred Boothby of Enjoy Unique Stays https://podcasts.fame.so/e/xn149m48-bucket-your-business-with-fred-boothby-of-enjoy-unique-stays Bucket Your Business with Fred Boothby of Enjoy Unique Stays 72 No No 703p8kp1 Join Lynell Gordon as she chats with Fred Boothby, Co-Founder of Enjoy Unique Stays, about his unique vacation rental journey. This episode is sponsored by Streamline. In this episode of How We Grow, host Lynell Gordon is joined by Fred Boothby of Enjoy Unique Stays.

Together, they explore:
  • The value of mentorship across the vacation rental industry
  • Why you should view each business operation as a separate entity
  • The opportunities for inspiration that come from opening up your home

In 2019, Fred co-founded Enjoy Unique Stays, a vacation rental company based in Chattanooga, Tennessee. Prior to this, he was President of Competitive Edge Landscape, leading a team of landscape professionals serving the Central Florida market for residential and commercial clients in landscape maintenance, irrigation services, tree services, and landscape design and installation.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 19 Jun 2024 11:30:00 +0000 Inhabit Inhabit 1874 Join Lynell Gordon as she chats with Fred Boothby, Co-Founder of Enjoy Unique Stays, about his unique vacation rental journey. This episode is sponsored by Streamline. Join Lynell Gordon as she chats with Fred Boothby, Co-Founder of Enjoy Unique Stays, about his unique vacation rental journey. This episode is sponsored by Streamline. No No Why You Should Make Safety Your Number One Priority with Justin Ford of Breezeway https://podcasts.fame.so/e/08j0xpj8-why-you-should-make-safety-your-number-one-priority-justin-ford-breezeway Why You Should Make Safety Your Number One Priority with Justin Ford of Breezeway 71 No No 41pmp6n0 Join Lynell Gordon as she sits down again with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss more of the most common and pressing risks in vacation rentals. In this episode of How We Grow, host Lynell Gordon is joined by Justin Ford of Breezeway.

Together, they explore:
  • Taking appropriate safety measures for hot tubs and pools
  • Where the real risks lie with fire pits
  • Guests’ increasing focus on safety

Justin is the Director of Short-Term Rental Safety and Certification Programs Director at Breezeway, as well as the current International Vacation Rental Safety Expert for Vacation Rental Safety.

If you enjoyed this episode, make sure to:
  • Subscribe, rate and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 13 Jun 2024 16:00:00 +0000 Inhabit Inhabit 1662 Join Lynell Gordon as she sits down again with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss more of the most common and pressing risks in vacation rentals. Join Lynell Gordon as she sits down again with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss more of the most common and pressing risks in vacation rentals. No No How You Can Protect Your Rental Property Guests with Justin Ford of Breezeway https://podcasts.fame.so/e/4892z5mn-how-you-can-protect-your-rental-property-guests-with-justin-ford-of-breezeway How You Can Protect Your Rental Property Guests with Justin Ford of Breezeway 70 No No v17vk8r0 Join Lynell Gordon as she sits down with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss the risks facing rental properties in the USA. This episode is sponsored by Streamline. In this episode of How We Grow, host Lynell Gordon is joined by Justin Ford of Breezeway.

Together, they explore:
  • Why accidents are so common in vacation rentals
  • The most common causes of injuries and fatalities and how to prevent them
  • The toxic mindset many are plagued with

Justin is the Director of Short-Term Rental Safety and Certification Programs Director at Breezeway, as well as the current International Vacation Rental Safety Expert for Vacation Rental Safety.

If you enjoyed this episode, make sure to:
  • Subscribe, rate and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 05 Jun 2024 10:30:00 +0000 Inhabit Inhabit 1850 Join Lynell Gordon as she sits down with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss the risks facing rental properties in the USA. This episode is sponsored by Streamline. Join Lynell Gordon as she sits down with Justin Ford, Director of Short-Term Rental Safety & Certification Programs at Breezeway, to discuss the risks facing rental properties in the USA. This episode is sponsored by Streamline. No No Beyond Airbnb: Scaling Vacation Rentals in the Middle East with Mahwussh Alam of One Perfect Stay https://podcasts.fame.so/e/rn7y6v2n-beyond-airbnb-scaling-vacation-rentals-middle-east-mahwussh-alam-one-perfect-stay Beyond Airbnb: Scaling Vacation Rentals in the Middle East with Mahwussh Alam of One Perfect Stay 69 No No k18m2np0 Join Lynell Gordon and Mahwussh Alam as they explore her early beginnings in Dubai's blossoming Airbnb market, her ambitious vision to scale across the Middle East, and the intricacies of her transformative "Hybrid Model." Delve deep into Mahwussh's expansive digital marketing strategies that reach beyond traditional platforms like Airbnb, underscored by her unwavering commitment to quality in the vacation rental industry. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Mahwussh Alam, the CEO of One Perfect Stay.

Join them as they:
  • Dive into Mahwussh’s journey from starting in the vacation rental space during Airbnb's rise in Dubai to her aspirations of managing thousands of units across the Middle East
  • Uncover the strategies behind scaling a vacation rental business to achieve unparalleled growth while maintaining impeccable quality
  • Highlight the strategies for utilizing digital marketing beyond traditional platforms like Airbnb

Mahwussh Alam is the CEO of One Perfect Stay, a part-time rental company based in Dubai. With a background in software engineering, Mahwussh started her journey in the vacation rental industry in 2014 and has since grown her company to manage 200 units in Dubai. She is passionate about scaling her business while maintaining high standards of delivery for guests and homeowners.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 May 2024 16:30:00 +0000 Inhabit Inhabit 1278 Join Lynell Gordon and Mahwussh Alam as they explore her early beginnings in Dubai's blossoming Airbnb market, her ambitious vision to scale across the Middle East, and the intricacies of her transformative "Hybrid Model." Delve deep into Mahwussh's expansive digital marketing strategies that reach beyond traditional platforms like Airbnb, underscored by her unwavering commitment to quality in the vacation rental industry. Join Lynell Gordon and Mahwussh Alam as they explore her early beginnings in Dubai's blossoming Airbnb market, her ambitious vision to scale across the Middle East, and the intricacies of her transformative "Hybrid Model." Delve deep into Mahwussh's expansive digital marketing strategies that reach beyond traditional platforms like Airbnb, underscored by her unwavering commitment to quality in the vacation rental industry. Vacation rentals, Mahwussh Alam, One Perfect Stay, Dubai, scaling business, digital marketing, Airbnb No No Getting Started with Franchising with Vickie Storm of iTrip https://podcasts.fame.so/e/r8kmy2r8-getting-started-with-franchising-with-vickie-storm-of-itrip Getting Started with Franchising with Vickie Storm of iTrip 68 No No 71w7vrn1 Join Lynell Gordon as she talks to Vickie Storm, GM and CEO at iTrip, about the franchise model for vacation rentals. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Vickie Storm of iTrip.
 
Together, they cover:
  • Why to consider using a franchise model
  • Key benchmarks when scaling a franchise
  • Advice for switching to a franchise model
  • How franchising often exceeds expectations

Since 2016, Vickie has been involved with iTrip, initially as Sr. VP of Franchise Development but now as GM and CEO. iTrip has over 100 franchise locations, with nearly 4,000 properties across North America.
 
This episode is sponsored by Streamline.
 
If you enjoyed this episode, make sure to:
●  Subscribe, rate, and review
●  Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 21 May 2024 10:30:00 +0000 Inhabit Inhabit 1079 Join Lynell Gordon as she talks to Vickie Storm, GM and CEO at iTrip, about the franchise model for vacation rentals. Join Lynell Gordon as she talks to Vickie Storm, GM and CEO at iTrip, about the franchise model for vacation rentals. No No Vacation Rental Stories: Episode 67 - Making Direct Reservations Easy for Your Customers https://podcasts.fame.so/e/1n3mkxvn-why-property-managers-need-a-website-with-eric-goldreyer-of-bnbfinder Vacation Rental Stories: Episode 67 - Making Direct Reservations Easy for Your Customers 67 No No m1j2v9r1 Join vacation rental industry veteran Lynell Gordon as she talks to Eric Goldreyer, CEO of bnbfinder, about why it is imperative for property managers today to have a direct booking system and website. This episode is sponsored by Streamline. In this episode of How We Grow, host and vacation rental industry veteran Lynell Gordon is joined by Eric Goldreyer of bnbfinder.
 
Together, they cover:
  • Why property managers are driving direct reservations
  • Eric’s advice for vacation rental managers: have a website
  • How travelers are actively searching for the option to book direct
 
Eric is CEO of bnbfinder, a book-direct marketplace that drivers reservations directly to a property manager’s website, saving money for both the property manager and the traveler, He is also Co-Owner of Sage Hill Inn & Spa and Founder and FunAir, the leading manufacturer of inflatable water toys in the superyacht industry.
 
This episode is sponsored by Streamline.
 
If you enjoyed this episode, make sure to:
●  Subscribe, rate, and review
●  Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 14 May 2024 10:30:00 +0000 Inhabit Inhabit 1939 Join vacation rental industry veteran Lynell Gordon as she talks to Eric Goldreyer, CEO of bnbfinder, about why it is imperative for property managers today to have a direct booking system and website. This episode is sponsored by Streamline. Join vacation rental industry veteran Lynell Gordon as she talks to Eric Goldreyer, CEO of bnbfinder, about why it is imperative for property managers today to have a direct booking system and website. This episode is sponsored by Streamline. vacation rental, direct reservations, property managers, bnbfinder, travel industry, website optimization, booking direct No No The Four ‘C’s of Hospitality with Adam Knight of Recreation Vacation Rentals https://podcasts.fame.so/e/2861zpvn-the-four-c-s-of-hospitality-adam-knight-recreation-vacation-rentals The Four ‘C’s of Hospitality with Adam Knight of Recreation Vacation Rentals 66 No No j1228531 Join Lynell Gordon as she talks to Adam Knight, Co-Founder and CEO of Recreation Vacation Rentals, about the four ‘C’s of hospitality: cleaning, comfort, communications, and consistency. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Adam Knight of Recreation Vacation Rentals.
 
Together, they cover:
  • The four ‘C’s of hospitality
  • What makes good communication with owners
  • How to grow when you can’t afford to hire new team members
  • How negative experiences can improve your approach to hospitality
 
In 2021, Adam Co-Founded Recreation Vacation Rentals in Seattle, and has acted as CEO since. He also acts as Principal of Recreation Hospitality, a full-service hotel management and consulting company, and hosts The Proven Principles Hospitality Podcast. 
 
This episode is sponsored by Streamline.
 
If you enjoyed this episode, make sure to:
●  Subscribe, rate, and review
●  Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 09 May 2024 10:30:00 +0000 Inhabit Inhabit 1805 Join Lynell Gordon as she talks to Adam Knight, Co-Founder and CEO of Recreation Vacation Rentals, about the four ‘C’s of hospitality: cleaning, comfort, communications, and consistency. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Adam Knight, Co-Founder and CEO of Recreation Vacation Rentals, about the four ‘C’s of hospitality: cleaning, comfort, communications, and consistency. This episode is sponsored by Streamline. hospitality, communication, team members, negative experiences, Recreation Vacation Rentals, Seattle, CEO, Recreation Hospitality, Proven Principles Hospitality Podcast No No Quarterly Revenue Trends for Vacation Rental Success with Tim Woodward https://podcasts.fame.so/e/q80qklln-quarterly-revenue-trends-vacation-rental-success-tim-woodward Quarterly Revenue Trends for Vacation Rental Success with Tim Woodward 65 No No p0kp9221 Join Lynell Gordon on this episode of The Vacation Rental Show: How We Grow as she talks to Tim Woodward, CTO at Local Social, about the current state of the vacation rental market, booking trends for the rest of the year, and how to maximize property revenue in each quarter. This episode is sponsored by Streamline. In this episode of The Vacation Rental Show: How We Grow, host Lynell Gordon is joined by Tim Woodward of Local Social.

Together, they cover:
  • Strategies for leveraging vacation rental analytics
  • How to maximize property revenue in each quarter
  • Demand and price sensitivity in revenue management
  • Rental management differences in East versus West

Tim serves as the Chief Technology Officer at Local Social. With over 25 years of experience, he specializes in software and application strategy, management, architecture, development, and support. His expertise spans the vacation/travel, legal, and manufacturing industries.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
●  Subscribe, rate, and review
●  Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 30 Apr 2024 10:30:00 +0000 Inhabit Inhabit 1034 Join Lynell Gordon on this episode of The Vacation Rental Show: How We Grow as she talks to Tim Woodward, CTO at Local Social, about the current state of the vacation rental market, booking trends for the rest of the year, and how to maximize property revenue in each quarter. This episode is sponsored by Streamline. Join Lynell Gordon on this episode of The Vacation Rental Show: How We Grow as she talks to Tim Woodward, CTO at Local Social, about the current state of the vacation rental market, booking trends for the rest of the year, and how to maximize property revenue in each quarter. This episode is sponsored by Streamline. No No Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership https://podcasts.fame.so/e/5nz96y38-driving-innovation-and-partnership-with-lisa-stinnett-of-inhabit Vacation Rental Stories: Episode 63 - Driving Innovation and Partnership 64 No No 80zk2851 Join Lynell Gordon as she talks to Inhabit’s CEO, Lisa Stinnett, about how the company is revolutionizing the industry through innovative products and solutions. This episode is sponsored by Streamline. In this episode of How We Grow, host Lynell Gordon is joined by Lisa Stinnett of Inhabit.
 
Together, they cover:
●  Inhabit’s history from start-up to industry leader
●  How Inhabit is bringing products from residential properties to vacation rentals
●  How Inhabit is solving property manager pain points
 

Lisa is CEO of Inhabit, a leader in both the vacation rental and long-term residential PropTech space. Having founded the company in 2016, Lisa has led the company through over 30 acquisitions and numerous organic product launches. Prior to this, she held executive roles at Ministry Brands.
 
This episode is sponsored by Streamline.
 
If you enjoyed this episode, make sure to:
●  Subscribe, rate, and review
●  Share this episode



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Mon, 15 Apr 2024 19:06:00 +0000 Inhabit Inhabit 1286 Join Lynell Gordon as she talks to Inhabit’s CEO, Lisa Stinnett, about how the company is revolutionizing the industry through innovative products and solutions. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Inhabit’s CEO, Lisa Stinnett, about how the company is revolutionizing the industry through innovative products and solutions. This episode is sponsored by Streamline. No No Vacation Rental Stories: Episode 62 - Growing With Your People https://podcasts.fame.so/e/6nrkpx78-building-an-empire-starts-with-your-people-with-jim-bizily-of-i-love-vacations Vacation Rental Stories: Episode 62 - Growing With Your People 63 No No 815zm2r0 Join Lynell Gordon as she talks to Jim Bizily of I Love Vacations about how to build your business around your people. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jim Bizily of I Love Vacations. 

Together, they cover:
  • Why a solid team and inventory are key to successful growth
  • How to refine hiring to ensure the right people are in the right seats
  • Why it’s crucial to define your mission and goals early

Jim Bizily is Founder and President of Utah-based I Love Vacations. He is also the Owner and Founder of Park City Rental Properties, I Love Hawaii, and Sedona.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 10 Apr 2024 12:24:00 +0000 Inhabit Inhabit 788 Join Lynell Gordon as she talks to Jim Bizily of I Love Vacations about how to build your business around your people. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Jim Bizily of I Love Vacations about how to build your business around your people. This episode is sponsored by Streamline. No No Vacation Rental Stories: Episode 61 - Keeping Your Infrastructure Up to Date https://podcasts.fame.so/e/x8vzr028-why-ev-charging-a-necessity-for-property-managers-lino-maldonado-behome247 Vacation Rental Stories: Episode 61 - Keeping Your Infrastructure Up to Date 62 No No 70y6l9k1 Join Lynell Gordon as she talks to Lino Maldonado of BeHome247 about the need for property managers to introduce electric vehicle charging into their infrastructure. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Lino Maldonado of BeHome 247 at the Streamline Conference 2023.

Together, they cover:
  • How to use technology wisely
  • Why you should be aware of Hilton Hotel Group’s partnership with Tesla
  • Why now is the time to introduce electric vehicle (EV) charging into your infrastructure

Lino is President of BeHome247, a property management platform. He is also Co-Founder of Ok2Charge, providing embedded EV charging solutions for vacation rentals, and a Managing Partner at Scenic Stays, a Florida-based vacation rental company.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Wed, 03 Apr 2024 09:30:00 +0000 Inhabit Inhabit 428 Join Lynell Gordon as she talks to Lino Maldonado of BeHome247 about the need for property managers to introduce electric vehicle charging into their infrastructure. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Lino Maldonado of BeHome247 about the need for property managers to introduce electric vehicle charging into their infrastructure. This episode is sponsored by Streamline. How We Grow, Vacation Rental Show, Lynell Gordon, Lino Maldonado, Streamline Conference 2023, technology, Hilton Hotel Group, Tesla partnership, electric vehicle (EV) charging, BeHome247, Ok2Charge, Scenic Stays, Streamline No No Vacation Rental Stories: Episode 60 - Personalizing Every Guest’s Stay https://podcasts.fame.so/e/p8mxj97n-making-every-guest-feel-special-rachele-hobbs-of-hobbs-realty Vacation Rental Stories: Episode 60 - Personalizing Every Guest’s Stay 61 No No 70v27w50 Join Lynell Gordon as she talks to Rachele Hobbs of Hobbs Realty about how to encourage decades of guest loyalty. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Rachele Hobbs of Hobbs Realty at the Streamline Conference 2023.

Together, they cover:
  • How to achieve high guest loyalty
  • Why you need to know your business goals to grow
  • Hobbs Realty’s unique care offering: Hobbspitality

Rachele is CEO of Hobbs Realty, a family-run vacation rental and real estate business based in Holden Beach, North Caroline. The company has been around since 1977, successfully passing between three generations of the family.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 26 Mar 2024 10:30:00 +0000 Inhabit Inhabit 858 Join Lynell Gordon as she talks to Rachele Hobbs of Hobbs Realty about how to encourage decades of guest loyalty. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Rachele Hobbs of Hobbs Realty about how to encourage decades of guest loyalty. This episode is sponsored by Streamline. No No A Call to Veto SB280 with Tiffany Edwards of Coletta Consulting LLC https://podcasts.fame.so/e/6nrk5138-a-call-to-veto-sb280-with-tiffany-edwards-of-coletta-consulting-llc A Call to Veto SB280 with Tiffany Edwards of Coletta Consulting LLC 60 No No 815z3kx0 Join Lynell Gordon as she sits down with Tiffany Edwards of Coletta Consulting LLC to call for a veto to Senate Bill 280. Join Lynell Gordon as she sits down with Tiffany Edwards of Coletta Consulting LLC to ask Governor DeSantis to veto Senate Bill 280.

This bill should be vetoed because it:
  • Will harm Florida tourism and property rights
  • Lacks consumer protection measures
  • Makes it harder for families to find accommodation due to its maximum occupancy rules 
  • Allows a tax on vacation rentals through unlimited fees
  • Could cause massive revenue consequences to local and state governments
  • Will drive vacation rental guests to other states with more friendly markets

To help in this mission, please contact Governor Ron DeSantis:
  • By phone: (850) 717-9337
  • By email: GovernorRon.DeSantis@eog.myflorida.com

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Fri, 22 Mar 2024 10:25:00 +0000 Inhabit Inhabit 861 Join Lynell Gordon as she sits down with Tiffany Edwards of Coletta Consulting LLC to call for a veto to Senate Bill 280. Join Lynell Gordon as she sits down with Tiffany Edwards of Coletta Consulting LLC to call for a veto to Senate Bill 280. Governor DeSantis, Senate Bill 280, Coletta Consulting LLC, Florida tourism, Property rights, Consumer protection, Maximum occupancy rules, Vacation rentals, Taxation, Revenue consequences, Local governments, Market competitiveness No No Regulatory Risks Facing Vacation Rentals with Scott Leggat of Inhabit https://podcasts.fame.so/e/lnqkj7yn-regulatory-risks-facing-vacation-rentals-with-scott-leggat-of-inhabit Regulatory Risks Facing Vacation Rentals with Scott Leggat of Inhabit 59 No No 81n7zm50 Join Lynell Gordon as she talks to industry veteran Scott Leggat about the current regulatory landscape and what this means for property managers. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by industry veteran Scott Leggat.

Together, they cover:
  • The current regulatory landscape facing short-term rentals
  • The need for local alliances and trade organizations
  • Why you can’t act like your business is safe from regulatory changes

Scott is the Director of Government Affairs and Advocacy here at Inhabit. Prior to this, he was CEO of Local Social as part of Seaside Vacations.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 19 Mar 2024 10:30:00 +0000 Inhabit Inhabit 628 Join Lynell Gordon as she talks to industry veteran Scott Leggat about the current regulatory landscape and what this means for property managers. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to industry veteran Scott Leggat about the current regulatory landscape and what this means for property managers. This episode is sponsored by Streamline. Regulatory landscape, local alliances, business safety, Lynell Gordon, Scott Leggat, government affairs, trade organizations, industry insights, vacation rental show No No The Healing Power of Sharing Experiences with John Suzuki of Finding Better https://podcasts.fame.so/e/2n64qrzn-healing-power-sharing-experiences-john-suzuki-finding-better The Healing Power of Sharing Experiences with John Suzuki of Finding Better 58 No No j02zrv80 Join Lynell Gordon as she talks to John Suzuki of Finding Better about the healing power of sharing and overcoming trauma, the importance of setting goals, and fostering inclusivity in the workplace. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by John Suzuki of Finding Better.

Together, they cover:
  • The importance of setting goals
  • Fostering inclusivity in the workplace
  • Finding joy in work and personal life

With a history in the vacation rental industry, John is now an Author and Speaker, committed to trying to “make things better”. He is the brains behind the podcast Finding Better, sharing valuable experiences that listeners can learn from and apply to their own lives with the aim of making the world a better place.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 12 Mar 2024 10:30:00 +0000 Inhabit Inhabit 2374 Join Lynell Gordon as she talks to John Suzuki of Finding Better about the healing power of sharing and overcoming trauma, the importance of setting goals, and fostering inclusivity in the workplace. Join Lynell Gordon as she talks to John Suzuki of Finding Better about the healing power of sharing and overcoming trauma, the importance of setting goals, and fostering inclusivity in the workplace. Setting Goals, Inclusivity in Workplace, Joy in Work, Lynell Gordon, John Suzuki, Finding Better Podcast, American Grit, Vacation Rental Industry, Making Things Better No No Learn to Delegate Before It’s Too Late with Andy Newman of Newman Hospitality https://podcasts.fame.so/e/1npk7r38-learn-to-delegate-before-it-s-too-late-with-andy-newman-of-newman-hospitality Learn to Delegate Before It’s Too Late with Andy Newman of Newman Hospitality 57 No No z0ry4lx1 Join Lynell Gordon as she talks to Andy Newman of Newman Hospitality about growing effortlessly through playing and learning to delegate. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Andy Newman of Newman Hospitality.

Together, they cover:

  • Why you need to learn how to delegate
  • How Newman Hospitality has grown through playing
  • The importance of knowing when to quit

In 2014, Andy Founded Newman Hospitality, a Superhost on Airbnb and Premiere on Vrbo, where he has acted as CEO since. Today, the brand manages over sixty properties across Florida, New York, New Mexico, Virginia, and the Caribbean.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 05 Mar 2024 10:30:00 +0000 Inhabit Inhabit 556 Join Lynell Gordon as she talks to Andy Newman of Newman Hospitality about growing effortlessly through playing and learning to delegate. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Andy Newman of Newman Hospitality about growing effortlessly through playing and learning to delegate. This episode is sponsored by Streamline. vacation rental, Lynell Gordon, Andy Newman, Newman Hospitality, delegate, growth, Superhost, CEO, Streamline No No Strong Communities: The Key to Growth with Jodi Cleer of I Love Vacations https://podcasts.fame.so/e/x8vzz998-strong-communities-key-to-growth-jodi-cleer-i-love-vacations Strong Communities: The Key to Growth with Jodi Cleer of I Love Vacations 56 No No 70y66331 Join Lynell Gordon as she talks to Jodi Cleer of I Love Vacations about how to manage fast-paced growth. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jodi Cleer of I Love Vacations. 

Together, they cover:

  • How community relationships and technology can help with fast-paced growth
  • Avoiding the growing pains that come from growing too fast
  • The true heartwarming spirit of hospitality

Jodi is Chief Marketing Officer at I Love Vacations, where she is responsible for developing and executing the brand’s marketing strategy. She is also President at TAG Social Consulting, offering help with social media marketing to sole-proprietorship and corporate businesses, specifically those in the Hospitality and Direct Sales Industries.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 27 Feb 2024 10:15:00 +0000 Inhabit Inhabit 1204 Join Lynell Gordon as she talks to Jodi Cleer of I Love Vacations about how to manage fast-paced growth. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Jodi Cleer of I Love Vacations about how to manage fast-paced growth. This episode is sponsored by Streamline. No No Define Your Growth Goal with Alex Zemianek of JZ Vacation Rentals https://podcasts.fame.so/e/x8vz2r08-define-your-growth-goal-alex-zemianek-jz-vacation-rentals Define Your Growth Goal with Alex Zemianek of JZ Vacation Rentals 55 No No 70y6kl91 Join Lynell Gordon as she talks to Alex Zemianek of JZ Vacation Rentals about the key to sustainable growth. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Alex Zemianek of JZ Vacation Rentals.

Together, they cover:
  • How to sustainably grow a business
  • Why knowing your end goal is imperative to growing your business
  • The power of networking

Alex is the Founder and CEO of JZ Vacation Rentals, one of the midwest’s largest vacation rental management companies. JZ Vacation Rentals is built on the foundational value of family, inspired by Alex’s father. 

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 20 Feb 2024 10:45:00 +0000 Inhabit Inhabit 733 Join Lynell Gordon as she talks to Alex Zemianek of JZ Vacation Rentals about the key to sustainable growth. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Alex Zemianek of JZ Vacation Rentals about the key to sustainable growth. This episode is sponsored by Streamline. No No Why Change, Self-Empowerment, and Curiosity are Crucial to Growth with John Suzuki https://podcasts.fame.so/e/mn4j3w2n-why-change-self-empowerment-curiosity-crucial-to-growth-john-suzuki Why Change, Self-Empowerment, and Curiosity are Crucial to Growth with John Suzuki 54 No No x06z8v50 Join Lynell Gordon as she talks to John Suzuki of Finding Better about how to grow both professionally and personally through curiosity, self-empowerment, and being open to new ideas. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by John Suzuki of Finding Better.

Together, they cover:
  • Why curiosity is key to growth
  • How self-empowerment can change your life and your business
  • Why change is not a bad thing

With a history in the vacation rental industry, John is now an Author, Speaker, and Sales Evangelist committed to trying to “make things better”. He is the brains behind the podcast Finding Better, sharing valuable experiences that listeners can learn from and apply to their own lives with the aim of making the world a better place.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

Episode Resources:
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 13 Feb 2024 10:30:00 +0000 Inhabit Inhabit 1992 Join Lynell Gordon as she talks to John Suzuki of Finding Better about how to grow both professionally and personally through curiosity, self-empowerment, and being open to new ideas. Join Lynell Gordon as she talks to John Suzuki of Finding Better about how to grow both professionally and personally through curiosity, self-empowerment, and being open to new ideas. John Suzuki, Lynell Gordon, How We Grow: The Vacation Rental Show, Curiosity, Self-Empowerment, Change, Finding Better No No Making the Real Estate Leap with Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet https://podcasts.fame.so/e/2nxkrp58-real-estate-leap-sarah-bernard-red-key-realty-leaders-sonnenblick-chalet Making the Real Estate Leap with Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet 53 No No 61m7q2w1 Join Lynell Gordon as she talks to Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet about managing both real estate and vacation rentals. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet.

Together, they cover:

  • Real estate misconceptions
  • How to make the leap to real estate
  • Managing two businesses in COVID

Sarah is a Realtor at Red Key Realty Leaders, specializing in home sales in the central corridor of St. Louis County. She further owns Sonnenblick Chalet, where she manages seven rental vacation properties in Innsbrook, Missouri. 

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode

👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 06 Feb 2024 10:21:00 +0000 Inhabit Inhabit 1185 Join Lynell Gordon as she talks to Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet about managing both real estate and vacation rentals. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet about managing both real estate and vacation rentals. This episode is sponsored by Streamline. Lynell Gordon, Sarah Bernard, How We Grow: The Vacation Rental Show, real estate misconceptions, leap to real estate, managing two businesses in COVID, Red Key Realty Leaders, Sonnenblick Chalet, Streamline, vacation rental properties, St. Louis County No No Mistakes Are Okay with Rachel Alday of Abode Luxury Rentals https://podcasts.fame.so/e/xnvzj00n-mistakes-are-okay-with-rachel-alday-abode-luxury-rentals Mistakes Are Okay with Rachel Alday of Abode Luxury Rentals 52 No No 71y62990 Join Lynell Gordon as she chats with Rachel Alday of Abode Luxury Rentals about organically growing a property management company. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Rachel Alday of Abode Luxury Rentals.

Topics they cover:

  • Organic business growth
  • Fostering authentic relationships
  • Opportunities to learn from mistakes

Rachel Alday is the Co-Owner and Co-Founder of Abode Luxury Rentals, a Utah-based property management and vacation rental company that guarantees peaceful and serene experiences in the Rocky Mountains.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 30 Jan 2024 10:30:00 +0000 Inhabit Inhabit 1083 Join Lynell Gordon as she chats with Rachel Alday of Abode Luxury Rentals about organically growing a property management company. This episode is sponsored by Streamline. Join Lynell Gordon as she chats with Rachel Alday of Abode Luxury Rentals about organically growing a property management company. This episode is sponsored by Streamline. How We Grow: The Vacation Rental Show, Lynell Gordon, Rachel Alday, Abode Luxury Rentals, Organic business growth, Fostering authentic relationships, Opportunities to learn from mistakes, Streamline, podcast, vacation rental No No Vac-AI-tion Rentals with Francois Gouelo of Enso Connect https://podcasts.fame.so/e/r870w5rn-vac-ai-tion-rentals-with-francois-gouelo-of-enso-connect Vac-AI-tion Rentals with Francois Gouelo of Enso Connect 51 No No k08zk980 Join Lynell Gordon as she talks to Francois Gouelo of Enso Connect about the potential use cases of AI in hospitality. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Francois Gouelo of Enso Connect.

Topics they cover:

  • The future of AI in hospitality
  • Potential AI use cases
  • Using AI to train your team

Francois Gouelo is the Co-Founder and CEO of Enso Connect, a guest experience operating software that leverages smart home devices and AI communication to provide a seamless experience to homeowners, property managers, and guests. 

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 23 Jan 2024 10:02:00 +0000 Inhabit Inhabit 413 Join Lynell Gordon as she talks to Francois Gouelo of Enso Connect about the potential use cases of AI in hospitality. This episode is sponsored by Streamline. Join Lynell Gordon as she talks to Francois Gouelo of Enso Connect about the potential use cases of AI in hospitality. This episode is sponsored by Streamline. How We Grow podcast, Vacation Rental Show, Lynell Gordon, Francois Gouelo, Enso Connect, AI in Hospitality, AI Use Cases in Tourism, AI-Supported Training, Streamline sponsorship, Guest Experience Operating Software No No Branding is Essential! Advice from Fred Cercena of GetAway Vacations https://podcasts.fame.so/e/v85l1p5n-branding-is-essential-advice-fred-cercena-getaway-vacations Branding is Essential! Advice from Fred Cercena of GetAway Vacations 50 No No 81q7wpq1 Join Lynell Gordon as she chats with Fred Cercena of GetAway Vacations about marketing your vacation rental company in the best way possible. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Fred Cercena of GetAway Vacations..

Topics they cover:
  • The importance of branding
  • Marketing to existing clients
  • Software for building relationships with guests

Fred Cercena is the CEO and Founder of GetAway Vacations, Killington’s Premier Vacation Rental Company. As the main driving force behind the business, he is involved in nearly every aspect, from making major corporate decisions and managing daily operations to owner relations and rental company acquisition.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 16 Jan 2024 14:45:00 +0000 Inhabit Inhabit 783 Join Lynell Gordon as she chats with Fred Cercena of GetAway Vacations about marketing your vacation rental company in the best way possible. This episode is sponsored by Streamline. Join Lynell Gordon as she chats with Fred Cercena of GetAway Vacations about marketing your vacation rental company in the best way possible. This episode is sponsored by Streamline. No No Document Your Processes! with Valerie Budd and Jessica Grogan of Rent Branson https://podcasts.fame.so/e/68rk4lln-document-your-processes-valerie-budd-jessica-grogan-rent-branson Document Your Processes! with Valerie Budd and Jessica Grogan of Rent Branson 49 No No 805z9881 Join Lynell Gordon as she chats to Valerie Budd and Jessica Grogan from Rent Branson about the processes and software needed for scaling up your vacation rental company. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Valerie Budd and Jessica Grogan from Rent Branson.

Topics they cover:
  • The importance of a good property management system
  • Why you need to document and communicate your processes
  • How Jessica learned to always ask questions

Jessica Grogan is the Chief Operating Officer of Rent Branson, a Missouri based vacation rental company committed to helping others by providing attractive, clean housing and vacation rentals in safe neighborhoods. 

Valerie Budd has been the CEO of Rent Branson since 2004, working as a Property Manager for much of her time with the company. She also previously served as a Property Manager at Alpha Omega Management.

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 09 Jan 2024 11:00:00 +0000 Inhabit Inhabit 1392 Join Lynell Gordon as she chats to Valerie Budd and Jessica Grogan from Rent Branson about the processes and software needed for scaling up your vacation rental company. This episode is sponsored by Streamline. Join Lynell Gordon as she chats to Valerie Budd and Jessica Grogan from Rent Branson about the processes and software needed for scaling up your vacation rental company. This episode is sponsored by Streamline. Vacation Rental, Property Management System, Process Documentation, Communication, Rent Branson, Valerie Budd, Jessica Grogan No No Managing Homeowner Relationships with Tiffany Hobbs Wilson of Hobbs Realty https://podcasts.fame.so/e/1n361q38-managing-homeowner-relationships-with-tiffany-hobbs-wilson-of-hobbs-realty Managing Homeowner Relationships with Tiffany Hobbs Wilson of Hobbs Realty 48 No No m1j784p0 Join Lynell Gordon and Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty, as they discuss managing relationships with homeowners and the key to homeowner acquisition. This episode is sponsored by Streamline. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty.

Topics they cover:
  • Growing your inventory by homeowner acquisition
  • Strategies for dealing with difficult homeowners
  • Revenue management and dynamic pricing

A Holden Beach native, Tiffany was born into a family of real estate professionals with a keen eye for investment opportunities. Originally established in 1977, Tiffany has been Chief Operating Officer and Broker-in-Charge of Hobbs Realty since 2009, helping clients realize their investment dreams. 

This episode is sponsored by Streamline.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 02 Jan 2024 15:45:00 +0000 Inhabit Inhabit 815 Join Lynell Gordon and Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty, as they discuss managing relationships with homeowners and the key to homeowner acquisition. This episode is sponsored by Streamline. Join Lynell Gordon and Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty, as they discuss managing relationships with homeowners and the key to homeowner acquisition. This episode is sponsored by Streamline. No No Maximizing Revenue in Vacation Rentals with Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales https://podcasts.fame.so/e/68rkl1pn-maximizing-revenue-vacation-rentals-douglas-brindley-beach-vacations-sales Maximizing Revenue in Vacation Rentals with Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales 47 No No 805z8km1 Join Lynell Gordon and Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales, as they share quick tips for increasing revenue in the industry. Learn about implementing fees, selling travel insurance, and maximizing profitability. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales. 

Topics they cover:
  • The Power of knowledge sharing in the vacation industry
  • Ways to generate revenue for owners of vacation homes 
  • The concept of damage waivers and its benefits 

Douglas is an experienced property manager who has built multiple property management companies from scratch. In 2022, Brindley acquired Shore Details, expanding their homes under management from 500 to 612 and their footprint from the Virginia state line to Hatteras Inlet. In 2009, it acquired the ResortQuest Outer Banks. Brindley has been prominent in the Corolla and Duck real estate rental and sales industry since 1998. 

Liked what you heard? Learn more about it here.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Thu, 28 Dec 2023 16:30:00 +0000 Inhabit Inhabit 850 Join Lynell Gordon and Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales, as they share quick tips for increasing revenue in the industry. Learn about implementing fees, selling travel insurance, and maximizing profitability. Join Lynell Gordon and Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales, as they share quick tips for increasing revenue in the industry. Learn about implementing fees, selling travel insurance, and maximizing profitability. Vacation Rental, Knowledge Sharing, Revenue Generation, Douglas Brindley, Brindley Beach Vacations & Sales, Damage Waivers, Property Management No No Build Your Voice and Grow Your Short-Term Rental Business with Jennifer Mucha, President and Founder of Arrived https://podcasts.fame.so/e/vnwk0m3n-build-voice-grow-short-term-rental-business-jennifer-mucha-arrived Build Your Voice and Grow Your Short-Term Rental Business with Jennifer Mucha, President and Founder of Arrived 46 No No 81xnw491 Join Lynell Gordon and Jennifer Mucha as they discuss what you need to have in place to grow in the rental property industry. Tune in to learn what pitfalls to avoid from someone who’s been there and done it. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jennifer Mucha, President and Founder of Arrived.

Join them as they:
  • Explore how to grow in those early days out on your own 
  • Explain why you should research investors thoroughly before getting sucked in
  • Discuss how to use software and why you shouldn’t overextend technologically 
  • Investigate the importance of personalization and company culture to smooth growth

Jennifer Mucha is the owner of Arrived, one of the most successful and beloved short-term rental companies across the West Coast, and she’s always a willing mentor to people just starting out.

Liked what you heard? Learn more about it here.

If you enjoyed this episode, make sure to:
  • Subscribe, rate and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 19 Dec 2023 16:30:00 +0000 Inhabit Inhabit 781 Join Lynell Gordon and Jennifer Mucha as they discuss what you need to have in place to grow in the rental property industry. Tune in to learn what pitfalls to avoid from someone who’s been there and done it. Join Lynell Gordon and Jennifer Mucha as they discuss what you need to have in place to grow in the rental property industry. Tune in to learn what pitfalls to avoid from someone who’s been there and done it. Vacation Rental, Growth Strategies, Jennifer Mucha, Arrived, Investor Research, Technology in Business, Personalization, Company Culture, Business Growth No No Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty https://podcasts.fame.so/e/xnyk136n-life-in-maui-as-a-property-manager-with-scott-jordan-owner-of-maui-life-realty Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty 45 No No l14zl571 Join Lynell Gordon and Scott Jordan, Owner of Maui Life Realty, as they discuss life after the Maui fires and how vacation rentals in the area are coping with the effects. Please note: This episode was recorded in September and regulations in Maui may have changed. As of December 11th 2023, Lahaina remains fully closed to the public out of respect to the town's residents but the rest of West Maui has reopened. Visiting the area supports the local residents whose livelihoods rely on tourism. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Scott Jordan, Owner of Maui Life Realty. 

Topics they cover:
  • What it’s like being a vacation rental property manager in the Maui area
  • The tragedy of the Maui fires
  • How property managers can help the victims

Scott entered the Real Estate industry as an investor, building a 10M portfolio in his twenties. Naturally, brokerage services and property management evolved. Scott has particular expertise in Vacation Rentals and Investment Properties, having participated in $30M in Real Estate Sales and generating $6M in annual rental revenue. 

Please note: This episode was recorded in September and regulations in Maui may have changed. As of December 11th 2023, Lahaina remains fully closed to the public out of respect to the town's residents but the rest of West Maui has reopened. Visiting the area supports the local residents whose livelihoods rely on tourism.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 12 Dec 2023 18:29:00 +0000 Inhabit Inhabit 606 Join Lynell Gordon and Scott Jordan, Owner of Maui Life Realty, as they discuss life after the Maui fires and how vacation rentals in the area are coping with the effects. Please note: This episode was recorded in September and regulations in Maui may have changed. As of December 11th 2023, Lahaina remains fully closed to the public out of respect to the town's residents but the rest of West Maui has reopened. Visiting the area supports the local residents whose livelihoods rely on tourism. Join Lynell Gordon and Scott Jordan, Owner of Maui Life Realty, as they discuss life after the Maui fires and how vacation rentals in the area are coping with the effects. Please note: This episode was recorded in September and regulations in Maui may have changed. As of December 11th 2023, Lahaina remains fully closed to the public out of respect to the town's residents but the rest of West Maui has reopened. Visiting the area supports the local residents whose livelihoods rely on tourism. Vacation Rental, Maui Property Management, Scott Jordan, Maui Fires Tragedy, Property Managers' Role, Real Estate Investment, Maui Life Realty No No The Power of Mentorship with Matt Landau, Founder at VRMB.com https://podcasts.fame.so/e/r870z5vn-power-of-mentorship-matt-landau-founder-vrmb The Power of Mentorship with Matt Landau, Founder at VRMB.com 44 No No k08zv9n0 Join Lynell Gordon and Matt Landau, Founder at VRMB.com, as they chat live from Streamline Summit. Together, they discuss insights from the VRMB Community on mentorship and the joy of running a successful vacation rental business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Matt Landau, Founder of VRMB.

Topics they cover:
  • The importance of mentorship for both aspiring and established vacation rental companies
  • Why you need to tap into the knowledge base of others and grow your network
  • Finding your passion, staying inspired, and team leadership

Matt Landau is Founder at VRMB.com, an online community that helps more than 900 professionals share, connect, and grow their business. Matt is also the Co-Founder of Esperanza Social Venture Club, a gang re-integration project in the evolving historic district of Casco Viejo.

He originally got started in hospitality when he purchased a small hotel, Los Cuatro Tulipanes, later nominated “Mexico & Central America’s Leading New Hotel in 2012″ by the World Travel Awards, as well as a “Top 10 Traveler’s Choice B&B in Central America” by millions of travelers on Tripadvisor in 2012, 2013, and 2014.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 05 Dec 2023 14:30:00 +0000 Inhabit Inhabit 1506 Join Lynell Gordon and Matt Landau, Founder at VRMB.com, as they chat live from Streamline Summit. Together, they discuss insights from the VRMB Community on mentorship and the joy of running a successful vacation rental business. Join Lynell Gordon and Matt Landau, Founder at VRMB.com, as they chat live from Streamline Summit. Together, they discuss insights from the VRMB Community on mentorship and the joy of running a successful vacation rental business. Mentorship, Networking, Passion, Team Leadership, Vacation Rental Business, Social Venture Club, Hospitality Industry No No Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals https://podcasts.fame.so/e/2n64pjyn-homeowners-become-family-michael-godfrey Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals 43 No No j02z54w0 Join Lynell Gordon and Michael Godfrey, Owner of Michael’s Vacation Rentals as they explore how to organically grow your vacation rental business; whether or not you should become a franchisee; and why fostering relationships with homeowners is so important. In this short episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Michael Godfrey, Owner of Michael’s Vacation Rentals.

Topics they cover
  • How Michael organically grew his vacation rental business
  • Whether or not you should become a franchisee
  • Why you should treat your homeowners like family

Michael Godfrey is the Owner of Michael's Vacation Rentals and franchisee of Casago. Having set up organically (and almost accidentally!) as a vacation rental manager, and now with 80 properties under the company's management, Michael is perfectly placed to give his expert tips to growing vacation rental managers.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Nov 2023 15:00:00 +0000 Inhabit Inhabit 630 Join Lynell Gordon and Michael Godfrey, Owner of Michael’s Vacation Rentals as they explore how to organically grow your vacation rental business; whether or not you should become a franchisee; and why fostering relationships with homeowners is so important. Join Lynell Gordon and Michael Godfrey, Owner of Michael’s Vacation Rentals as they explore how to organically grow your vacation rental business; whether or not you should become a franchisee; and why fostering relationships with homeowners is so important. No No Don’t Grow Unless You’re In Control with Jed Stevens, Co-Founder of Koloa Kai Vacation Rentals https://podcasts.fame.so/e/p8m6z23n-don-t-grow-unless-you-re-in-control-jed-stevens-koloa-kai-vacation-rentals Don’t Grow Unless You’re In Control with Jed Stevens, Co-Founder of Koloa Kai Vacation Rentals 42 No No 70vp8xk0 Join Lynell Gordon and Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals, as they discuss the key to sustainable growth of property management companies, the need to build a solid team early on, and the importance of being a place where guests can make memories for big life moments. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals.

Join them as they:
  • Discuss how to grow your property management roster safely
  • Highlight the importance of building a solid team
  • Reflect on guests sharing big life moments with property management teams

In 2015, Jed co-founded Koloa Kai Vacation Rentals, based in Kalaheo, Hawaii. As General Manager, he is committed to providing excellence in vocational rental management services to their customer base. More recently, in 2020, Jed Co-Founded Stay Beach Cities, based in Newport Beach, California, where he also acts as CEO.

If you enjoyed this episode, make sure to:
  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 21 Nov 2023 16:30:00 +0000 Inhabit Inhabit 835 Join Lynell Gordon and Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals, as they discuss the key to sustainable growth of property management companies, the need to build a solid team early on, and the importance of being a place where guests can make memories for big life moments. Join Lynell Gordon and Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals, as they discuss the key to sustainable growth of property management companies, the need to build a solid team early on, and the importance of being a place where guests can make memories for big life moments. Vacation Rental Show, Lynell Gordon, Jed Stevens, property management, team building, growing safely, big life moments, Koloa Kai Vacation Rentals, Stay Beach Cities No No Relationships: The Key to Real Growth in the Industry with Fiona Quinn, SVP at AvantStay https://podcasts.fame.so/e/0nj2ml5n-relationships-key-real-growth-industry-fiona-quinn-avantstay Relationships: The Key to Real Growth in the Industry with Fiona Quinn, SVP at AvantStay 41 No No 40p43r90 Join Lynell Gordon and Fiona Quinn, Senior Vice President at AvantStay, as they delve into why the vacation rental industry is such a wonderful and beautiful one; why property managers need to be more involved with advocacy; and why your relationships within the industry are so vitally important. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Fiona Quinn, Senior Vice President at AvantStay.

Join them as they

  • Discuss the beauty of the vacation rental industry
  • Explore some of the most meaningful memories created in properties
  • Delve into why property managers need to be more involved with advocacy
  • Outline why forming relationships with others is the most important thing you can do as a property manager

As the Senior Vice President at AvantStay, Fiona leads the People & Talent, Policy, Risk, and Legal functions of a fast-growing hospitality start-up that is redefining the way in which people travel, invest and transact. With over 15 years of experience in management and consulting in the US, Asia, and Australia, she has a proven track record of helping firms scale, innovate, and succeed in competitive and dynamic markets.

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 14 Nov 2023 09:00:00 +0000 Inhabit Inhabit 910 Join Lynell Gordon and Fiona Quinn, Senior Vice President at AvantStay, as they delve into why the vacation rental industry is such a wonderful and beautiful one; why property managers need to be more involved with advocacy; and why your relationships within the industry are so vitally important. Join Lynell Gordon and Fiona Quinn, Senior Vice President at AvantStay, as they delve into why the vacation rental industry is such a wonderful and beautiful one; why property managers need to be more involved with advocacy; and why your relationships within the industry are so vitally important. vacation rental industry, meaningful memories, property managers, advocacy, relationships, hospitality start-up, Fiona Quinn No No Why Advocacy is SO Important with Scott Leggat of Inhabit https://podcasts.fame.so/e/x8v2l798-why-advocacy-is-so-important-with-scott-leggat-of-inhabit Why Advocacy is SO Important with Scott Leggat of Inhabit 40 No No 70ykp530 Join Lynell Gordon and Scott Leggat of Inhabit as they delve into why advocacy is so important, how Inhabit raised money for their advocacy program, and why you should get involved with your local community if you want to grow your business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Scott Leggat of Inhabit.

Join them as they:

  • Delve into why advocacy is so important
  • Explore how Inhabit raised money for advocacy
  • Explain why you should get involved with your local community

Scott Leggat is the Director of Government Affairs & Advocacy at Inhabit; prior to this he was the CEO of Local Social by Seaside Vacations. One of his previous colleagues describes him as ‘an astute Business Developer’ and ‘generous, fair and pragmatic in all his dealings’. Scott is someone we respect an insurmountable amount and we’re honored to have him on this week’s episode!

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode
👉 iheartradio - https://ihr.fm/3Z8qqlg


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 07 Nov 2023 10:00:00 +0000 Inhabit Inhabit 1291 Join Lynell Gordon and Scott Leggat of Inhabit as they delve into why advocacy is so important, how Inhabit raised money for their advocacy program, and why you should get involved with your local community if you want to grow your business. Join Lynell Gordon and Scott Leggat of Inhabit as they delve into why advocacy is so important, how Inhabit raised money for their advocacy program, and why you should get involved with your local community if you want to grow your business. Lynell Gordon, Scott Leggat, How We Grow, advocacy, Inhabit, local community involvement, government affairs No No How to Find the Perfect Homeowner with Ginger Harrelson, Co-Owner of Beachball Properties https://podcasts.fame.so/e/xnv2q90n-how-to-find-the-perfect-homeowner-with-ginger-harrelson How to Find the Perfect Homeowner with Ginger Harrelson, Co-Owner of Beachball Properties 39 No No 71yk7391 Join Lynell Gordon and Ginger Harrelson, Co-Owner of Beachball Properties, as they explore what exactly the perfect homeowner looks like; how your goals will change as you grow your business; and why, sometimes, you need to take on any and all work that comes your way. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Ginger Harrelson, Co-Owner of Beachball Properties

Topics they cover

  • What does the perfect homeowner look like?
  • Will your goals change as your business grows?
  • Why you need to take on any and all work when starting off

Ginger is the Co-Owner of Beachball Properties, alongside her husband, Hunter. They have grown their vacation rental business to over 225 properties in 6 years in the highly competitive Alabama Gulf Coast market! She serves as Corporate Counsel for Beachball Properties and enjoys guiding owners through the legal and technical aspects of owning a vacation rental. She also leads the Beachball Marketing Team and is the founder behind the Facebook Groups ‘What’s Happening – Orange Beach, Alabama’, ‘What’s Happening. — Gulf Shores’, and ‘Alabama Gulf Coast Vacation Deals – Orange Beach, Gulf Shores, Ft. Morgan’.

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode

👉 iheartradio - https://ihr.fm/3Z8qqlg


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 31 Oct 2023 09:30:00 +0000 Inhabit Inhabit 1251 Join Lynell Gordon and Ginger Harrelson, Co-Owner of Beachball Properties, as they explore what exactly the perfect homeowner looks like; how your goals will change as you grow your business; and why, sometimes, you need to take on any and all work that comes your way. Join Lynell Gordon and Ginger Harrelson, Co-Owner of Beachball Properties, as they explore what exactly the perfect homeowner looks like; how your goals will change as you grow your business; and why, sometimes, you need to take on any and all work that comes your way. Lynell Gordon, Ginger Harrelson, Vacation Rental Show, Perfect Homeowner, Business Growth Goals, Starting a Vacation Rental, Beachball Properties. No No Get to Know Your Rental Homeowners with Audrey Miller, Co-Owner of Cottage Connection of Maine https://podcasts.fame.so/e/183q6r28-get-to-know-your-rental-homeowners-with-audrey-miller Get to Know Your Rental Homeowners with Audrey Miller, Co-Owner of Cottage Connection of Maine 38 No No m0j473j0 Join Lynell Gordon and Audrey Miller, Co-Owner of Cottage Connection of Maine, as they delve into why you should always look for help when starting out; why you should care about your guests; and the value of getting to know and building trust with your homeowners. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Audrey Miller, Co-Owner of Cottage Connection of Maine.

Join them as they:

  • Explain why you should always look for help when starting out
  • Delve into why you should care about your guests
  • Discuss the value of getting to know and building trust with your homeowners

Audrey Miller has been the Co-Owner of Cottage Connection of Maine – Midcoast Maine's oldest vacation rental company – for thirty years, along with her husband, Jeffrey H. Miller. She is also Vice President at Vacation Rental Professionals of Maine, and the Owner and Designer at MaineTitleConnection.com. Prior to these, however, she was the Co-Founder at Leeds & Logan, and was the Director of Marketing and Public Relations at Jasmine Technologies.

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode

👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 24 Oct 2023 13:40:00 +0000 Inhabit Inhabit 1112 Join Lynell Gordon and Audrey Miller, Co-Owner of Cottage Connection of Maine, as they delve into why you should always look for help when starting out; why you should care about your guests; and the value of getting to know and building trust with your homeowners. Join Lynell Gordon and Audrey Miller, Co-Owner of Cottage Connection of Maine, as they delve into why you should always look for help when starting out; why you should care about your guests; and the value of getting to know and building trust with your homeowners. No No Creating a Positive Company Culture: Lessons from Steve Schwab of Casago https://podcasts.fame.so/e/rnkr0pw8-creating-a-positive-company-culture-lessons-from-steve-schwab Creating a Positive Company Culture: Lessons from Steve Schwab of Casago 37 No No 70wnpl41 This week, Lynell Gordon is joined by Steve Schwab to explain how cultivating a strong positive culture based on shared values and principles is crucial to empowering your employees and creating a successful vacation rental business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Steve Schwab, CEO and Founder of Casago 

Join them as they:

  • Discuss how to cultivate a strong company culture
  • Outline the importance of empowering team members
  • Highlight the importance of building customer trust through actions
  • Explain how to expand your rental property business across multiple destinations

Steve also shares some personal anecdotes ranging from his own formative experience in the army to recognizing the personal sacrifices he has had to make as an entrepreneur, including spending less time with family in order to grow a successful and sustaining business. 

Steve Schwab is the CEO and Founder of Casago, an internationally recognized leader in the vacation and short-term rental industry with over 40+ destinations across the US, Mexico, and the Caribbean. 

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode

👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 17 Oct 2023 14:30:00 +0000 Inhabit Inhabit 1781 This week, Lynell Gordon is joined by Steve Schwab to explain how cultivating a strong positive culture based on shared values and principles is crucial to empowering your employees and creating a successful vacation rental business. This week, Lynell Gordon is joined by Steve Schwab to explain how cultivating a strong positive culture based on shared values and principles is crucial to empowering your employees and creating a successful vacation rental business. No No Streamlining Guest Experience with AI and Digitization: Insights from Francois Gouelo of Enso Connect https://podcasts.fame.so/e/vnwrrpx8-streamlining-guest-experience-ai-digitization-insights-francois-gouelo Streamlining Guest Experience with AI and Digitization: Insights from Francois Gouelo of Enso Connect 36 No No 81x662l1 Join Lynell Gordon and Francois Gouelo as they deep dive into how streamlining guest communication and providing accurate responses can help amplify the guest experience. Learn how a unified messaging platform can enhance property management while creating a personalized guest experience. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Francois Gouelo, Co-Founder and CEO of Enso Connect.

Join them as they discuss:

  • The role of AI in enhancing guest experience
  • Centralizing guest data by building guest personas and history
  • Offering a unified platform for all stages of the guest journey

Francois is the Co-Founder and CEO of Enso Connect. He leads a team of passionate and innovative professionals who are transforming the hospitality industry with their guest experience platform. The platform leverages smart home devices and AI communication to provide a seamless and personalized experience to homeowners, property managers, and guests while increasing efficiency and revenue.

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode

👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 10 Oct 2023 13:00:00 +0000 Inhabit Inhabit 727 Join Lynell Gordon and Francois Gouelo as they deep dive into how streamlining guest communication and providing accurate responses can help amplify the guest experience. Learn how a unified messaging platform can enhance property management while creating a personalized guest experience. Join Lynell Gordon and Francois Gouelo as they deep dive into how streamlining guest communication and providing accurate responses can help amplify the guest experience. Learn how a unified messaging platform can enhance property management while creating a personalized guest experience. No No Back-to-Basics: What Makes the Vacation Rental Industry Special? With Steve Frellick of Yonder https://podcasts.fame.so/e/1n2jjyxn-back-to-basics-what-makes-the-vacation-rental-industry-special-with-steve-frellick Back-to-Basics: What Makes the Vacation Rental Industry Special? With Steve Frellick of Yonder 35 No No 21922jl0 Join Lynell Gordon and Steve Frellick as they delve into the importance of passion in the vacation rental business, the power of optimism, and the not-so-positive changes since the COVID-19 pandemic and the rise of technology. Learn more about the history of the vacation rental industry as Steve highlights the value in maintaining the original roots. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Steve Frellick, Owner of Yonder: Luxury Vacation Rentals.

Join them as they:

  • Highlight the importance of passion in the industry
  • Explore the shift in tone since the COVID-19 pandemic
  • Outline the dual-edged sword that is technology today

Steve Frellick is the Owner of Yonder: Luxury Vacation Rentals, North Carolina’s premier luxury vacation rental cabin, home, and property management firm; their aim is to create a vacation experience rather than just a “destination” and that demands the highest levels of both customer and guest service. He is also Owner of Frellick Brothers, Custom Home Builders, and has been on the Child Care Center Board at the First Presbyterian Church of Asheville Child Care Center for over a decade.

If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Share this episode

👉 iheartradio - https://ihr.fm/3Z8qqlg

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 03 Oct 2023 13:30:00 +0000 Inhabit Inhabit 1288 Join Lynell Gordon and Steve Frellick as they delve into the importance of passion in the vacation rental business, the power of optimism, and the not-so-positive changes since the COVID-19 pandemic and the rise of technology. Learn more about the history of the vacation rental industry as Steve highlights the value in maintaining the original roots. Join Lynell Gordon and Steve Frellick as they delve into the importance of passion in the vacation rental business, the power of optimism, and the not-so-positive changes since the COVID-19 pandemic and the rise of technology. Learn more about the history of the vacation rental industry as Steve highlights the value in maintaining the original roots. No No From 950 to 1,200 Properties: How SkyRun Stayed Consistent, with CEO Lukas Krause https://podcasts.fame.so/e/68rmvpwn-from-950-to-1-200-properties-how-skyrun-stayed-consistent-with-ceo-lukas-krause From 950 to 1,200 Properties: How SkyRun Stayed Consistent, with CEO Lukas Krause 34 No No 805y5ml0 Join Lynell Gordon and Lukas Krause as they dive into the recent rapid evolution of the property management space. From discussing the new and upcoming trends in culture and technology to SkyRun’s rapid growth from representing 950 properties to over 1,200, Lynell and Lukas offer invaluable insights for all property managers. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Lukas Krause, the CEO of SkyRun Vacation Rentals.

Join them as they:

  • Discuss setting yourself up for success in the new normal property management space
  • Highlight the current trends in the space to pay attention to
  • Explore how SkyRun grew from representing 950 properties to over 1,200 in just two years
  • Give advice on balancing company culture and rapid growth

Lukas Krause is the CEO of SkyRun Vacation Rentals, a property management company representing over 1,200 vacation rental properties in over thirty locations across North America. Prior to this, he was the president of National Corporate Housing, a global multi-brand corporate housing company providing fully furnished, temporary housing across several nations.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 26 Sep 2023 09:00:00 +0000 Inhabit Inhabit 1667 Join Lynell Gordon and Lukas Krause as they dive into the recent rapid evolution of the property management space. From discussing the new and upcoming trends in culture and technology to SkyRun’s rapid growth from representing 950 properties to over 1,200, Lynell and Lukas offer invaluable insights for all property managers. Join Lynell Gordon and Lukas Krause as they dive into the recent rapid evolution of the property management space. From discussing the new and upcoming trends in culture and technology to SkyRun’s rapid growth from representing 950 properties to over 1,200, Lynell and Lukas offer invaluable insights for all property managers. Property Management, Vacation Rentals, Rapid Growth, Technology Trends, Company Culture No No Keep Your Owners Happy and You’ll Thrive with Alistair Malins, CEO of Luxury Cottages https://podcasts.fame.so/e/x8y645vn-keep-your-owners-happy-and-you-ll-thrive-with-alistair-malins Keep Your Owners Happy and You’ll Thrive with Alistair Malins, CEO of Luxury Cottages 33 No No l0479y61 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alistair Malins, CEO of Luxury Cottages. Join him and Lynell as they discuss how to keep property owners happy and why you need to partner with the right people, not just anyone. In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Alistair Malins, CEO of Luxury Cottages.
 
Join them as they:

  • Discuss how to keep property owners happy
  • Delve into why he’s so good at customer and client service
  • Explain why you need to partner with the right people

Luxury Cottages is a premium online travel agency focused on matchmaking guests with their dream holiday property. As well as that, Alistair is the Founder and was previously the CEO of Seed Ventures and the Founder & CEO of Second Estates.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 19 Sep 2023 13:00:00 +0000 Inhabit Inhabit 964 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alistair Malins, CEO of Luxury Cottages. Join him and Lynell as they discuss how to keep property owners happy and why you need to partner with the right people, not just anyone. In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alistair Malins, CEO of Luxury Cottages. Join him and Lynell as they discuss how to keep property owners happy and why you need to partner with the right people, not just anyone. Keeping property owners happy, Customer service, Finding rental properties, Partnering with the right people No No The Art of Less: Maximizing Profits in Vacation Rentals with Rachel Gainsbrugh of Short Term Gems https://podcasts.fame.so/e/4n9vr1r8-the-art-of-less-maximizing-profits-in-vacation-rentals-with-rachel-gainsbrugh The Art of Less: Maximizing Profits in Vacation Rentals with Rachel Gainsbrugh of Short Term Gems 32 No No v075pxp0 Join Lynell Gordon and Rachel Gainsbrugh as they take a deep dive into the secrets to making more money with fewer properties, the strategies for growing a profitable vacation rental business, and the significance of understanding the guest journey. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Rachel Gainsbrugh, the Founder of Short Term Gems.

Join them as they:

  • Reveal the secrets to making more money with fewer properties
  • Discuss strategies for growing a profitable vacation rental business
  • Highlight the significance of understanding the guest journey.


Rachel is the Founder of Short-Term Gems. With a background in healthcare, Rachel transitioned into the vacation rental industry to find a way to generate income without trading hours for dollars. She has successfully implemented strategies to maximize revenue with luxury short-term rentals and has expanded her business to include property management and education for other professionals looking to enter the industry.

She is also the host of The Luxury Short-Term Rental Doctor Podcast and contributing author of the recently published book, Hospitable Hosts.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 12 Sep 2023 14:00:00 +0000 Inhabit Inhabit 1642 Join Lynell Gordon and Rachel Gainsbrugh as they take a deep dive into the secrets to making more money with fewer properties, the strategies for growing a profitable vacation rental business, and the significance of understanding the guest journey. Join Lynell Gordon and Rachel Gainsbrugh as they take a deep dive into the secrets to making more money with fewer properties, the strategies for growing a profitable vacation rental business, and the significance of understanding the guest journey. Vacation rentals, Profitable business strategies, Guest journey, Short-Term Gems, Property management No No Will Your Business Go? With Alex Zemianek, Founder & CEO of JZ Vacation Rentals https://podcasts.fame.so/e/5nzj2wkn-will-your-business-go-with-alex-zemianek Will Your Business Go? With Alex Zemianek, Founder & CEO of JZ Vacation Rentals 31 No No 80zvp3x0 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alex Zemianek, Founder & CEO of JZ Vacation Rentals. He and Lynell get into the heart of the importance of acquiring customer information, and how to know which direction your business should go when you’re starting. In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Alex Zemianek, Founder & CEO of JZ Vacation Rentals.
 
Join them as they:

  • Explore ways of capturing customer information to build relationships with them
  • Delve into the difference between having your own-brand and co-hosting
  • Outline why you shouldn’t rely solely on third parties.

Over the past decade, Alex has built his business on the foundational value of family, and in doing so, he’s been able to scale the business to seven figures. In fact, JZ Vacation Rentals was founded in 2012, and started only with a single investment, a small team and a big vision. Now, eleven years later, JZ Vacation Rentals has become the epitome of quality vacation rentals; their brand is not just a company, it's a family of like-minded people who want to help guests leave not only with a smile but with wonderfully unique memories!

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 05 Sep 2023 10:44:00 +0000 Inhabit Inhabit 1692 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alex Zemianek, Founder & CEO of JZ Vacation Rentals. He and Lynell get into the heart of the importance of acquiring customer information, and how to know which direction your business should go when you’re starting. In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alex Zemianek, Founder & CEO of JZ Vacation Rentals. He and Lynell get into the heart of the importance of acquiring customer information, and how to know which direction your business should go when you’re starting. Business direction, Customer information, Own-brand vs co-hosting, Vacation rental growth, Ownership vs reliance on third parties No No Figure Out Your KPIs with Meaghan Moylan, Executive Director at Outpost https://podcasts.fame.so/e/x8v25w48-figure-out-your-kpis Figure Out Your KPIs with Meaghan Moylan, Executive Director at Outpost 30 No No 70yk8vj0 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Meaghan Moylan, Executive Director at Outpost. Together, her and Lynell discuss the importance of placing all your emphasis on the growth of your team and how to lead them with transparency! In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Meaghan Moylan, Executive Director at Outpost.
 
Join them as they:

  • Discuss the importance of figuring out your KPIs
  • Outline why you should place your emphasis on the growth of your team
  • Delve into the state of the industry post-covid

Outpost is a vacation rental property management company located in Jackson Hole, Wyoming with a solid 200 properties under its management! In fact, Outpost expanded to the food and beverage space through the acquisition of companies like Snake River Roasting Company. Prior to this, Meaghan worked at 360 Blue, starting off as a Reservations Specialist and working her way up to becoming a Chief Strategy Officer.


If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 29 Aug 2023 08:05:00 +0000 Inhabit Inhabit 1162 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Meaghan Moylan, Executive Director at Outpost. Together, her and Lynell discuss the importance of placing all your emphasis on the growth of your team and how to lead them with transparency! In this episode of How We Grow: The Vacation Rental Show, we’re joined by Meaghan Moylan, Executive Director at Outpost. Together, her and Lynell discuss the importance of placing all your emphasis on the growth of your team and how to lead them with transparency! KPIs, Team growth, Transparency in leadership, Vacation rental industry, Post-Covid strategies No No Surround Yourself With a Network with Travis Wilburn, Co-Founder of Blue Cedar Partners https://podcasts.fame.so/e/x8v2ww08-surround-yourself-with-a-network-with-travis-wilburn Surround Yourself With a Network with Travis Wilburn, Co-Founder of Blue Cedar Partners 29 No No 70ykvv90 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Travis Wilburn, Co-Founder of Blue Cedar Partners. Join him and Lynell as they discuss the future of AI in vacation rentals and why you need to surround yourself with a network of others in the industry. In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Travis Wilburn, Co-Founder of Blue Cedar Partners.
 
Join them as they:

  • Discuss some of the secrets to building a beautiful website
  • Delve into the future of AI in a vacation rental context
  • Explain why you need to surround yourself with a network
  • Go over the right tools to help you grow your business

Blue Cedar Partner (BCP) is a renowned provider of vacation rental industry support and services, including marketing and advertising for multiple partners. As well as co-founding BCP, he’s the Co-Creator of The 100 Collection, a collection of the best properties from trusted vacation rental brands! As if that wasn’t enough, he’s also an Advisory Board Member at Tom Tom Foundation and the Principal Partner at Stay Charlottesville.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 22 Aug 2023 15:18:00 +0000 Inhabit Inhabit 1559 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Travis Wilburn, Co-Founder of Blue Cedar Partners. Join him and Lynell as they discuss the future of AI in vacation rentals and why you need to surround yourself with a network of others in the industry. In this episode of How We Grow: The Vacation Rental Show, we’re joined by Travis Wilburn, Co-Founder of Blue Cedar Partners. Join him and Lynell as they discuss the future of AI in vacation rentals and why you need to surround yourself with a network of others in the industry. Future of AI, Network building, Vacation rental growth, Website design, Tools for business growth No No Why Workplace Culture is So Important with Robin Craigen, Co-Founder & CEO of Moving Mountains https://podcasts.fame.so/e/r8krq26n-why-workplace-culture-is-so-important-with-robin-craigen Why Workplace Culture is So Important with Robin Craigen, Co-Founder & CEO of Moving Mountains 27 No No 71wnqrm0 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Robin Craigen, Co-Founder and CEO of Moving Mountains. Together, he and Lynell discuss the importance of workplace culture and how it can have an impact on both your employees and your customers. In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Robin Craigen, Co-Founder and CEO of Moving Mountains.
 
Join them as they:

  • Discuss the importance of workplace culture
  • Outline some tips for a successful growth strategy
  • Talk about a culture’s impact on customers
  • Explain why you should come up with your company values as a team

Moving Mountains is a privately-owned and locally operated Vacation Rental Management company founded in 1997 in Steamboat Springs, offering locally-based expertise in property management and vacation rental homes. In 2019, the company opened an office in the Vail Valley to begin an expansion to serve the ski destinations of Vail and Beaver Creek, and it has continued to expand. As the Co-Founder and CEO, Robin leads an experienced team that has grown Moving Mountains to be one of the best vacation rental management companies in North America.

Episode Highlights:

[01:11] Why Culture is So Important
[07:49] Come Up With Your Values as a Team
[15:38] Culture’s Effect on Customers
[20:36] Tips on Growth Strategy

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 08 Aug 2023 10:13:00 +0000 Inhabit Inhabit 1669 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Robin Craigen, Co-Founder and CEO of Moving Mountains. Together, he and Lynell discuss the importance of workplace culture and how it can have an impact on both your employees and your customers. In this episode of How We Grow: The Vacation Rental Show, we’re joined by Robin Craigen, Co-Founder and CEO of Moving Mountains. Together, he and Lynell discuss the importance of workplace culture and how it can have an impact on both your employees and your customers. Workplace Culture, Growth Strategy, Customer Impact, Company Values, Vacation Rental Management No No The Undisputed Value of Personal Service with Andrew Loyd, Director of Loyd and Townsend Rose https://podcasts.fame.so/e/v8wrxkpn-managing-a-super-niche-business-with-andrew-loyd-director-of-loyd-and-townsend-rose The Undisputed Value of Personal Service with Andrew Loyd, Director of Loyd and Townsend Rose 26 No No 80x6ln20 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Andrew Loyd, Director of Loyd and Townsend Rose. Together, he and Lynell get into what it’s like building a business in such a tight niche; why you should love what you do; and the undisputed value of personal service! In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Andrew Loyd, Director of Loyd and Townsend Rose.
 
Join them as they:

  • Discuss what it’s like building a business in such a tight niche
  • Delve into the absolute importance of good, personal service
  • Outline why the devils are in the details
  • Talk about why you should always love what you do!

Loyd and Townsend Rose (LTR) is a boutique luxury rental agency providing private client concierge travel services and destination management consultancy (DMC) for the UK and Ireland, specializing primarily in castles, mansions, country cottages, and ancestral homes. He is also a founding member and the Director of The Bespoke Travel Club, and previously worked for eight years managing private estates in the US and Canada.

Episode Highlights:

[02:16] Building a Niche
[05:53] The Devil is in the Detail
[10:46] Love What You Do
[15:20] Focus on Personal Service

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 01 Aug 2023 10:57:00 +0000 Inhabit Inhabit 1505 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Andrew Loyd, Director of Loyd and Townsend Rose. Together, he and Lynell get into what it’s like building a business in such a tight niche; why you should love what you do; and the undisputed value of personal service! In this episode of How We Grow: The Vacation Rental Show, we’re joined by Andrew Loyd, Director of Loyd and Townsend Rose. Together, he and Lynell get into what it’s like building a business in such a tight niche; why you should love what you do; and the undisputed value of personal service! Vacation Rental Business, Personalized Service, Niche Market Insights, Attention to Detail, Passion for Work No No Building a Brand in a Competitive Market with Dennis Goedheid, Founder of Casiola Vacation Homes https://podcasts.fame.so/e/q803521n-building-a-brand-in-a-competitive-market-with-dennis-goedheid-founder-of-casiola-vacation-homes Building a Brand in a Competitive Market with Dennis Goedheid, Founder of Casiola Vacation Homes 25 No No p0k45rl1 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Dennis Goedheid, the Founder and CEO of Casiola Vacation Homes. Together, he and Lynell discuss why standing out amongst your competitors is so important for your branding, and how OTAs can actually be rather beneficial! In this episode of How We Grow: The Vacation Rental Show, Dennis Goedheid, the Founder and CEO of Casiola Vacation Homes, drops in for a chat with Lynell Gordon!
 
Join them as they:

  • Discuss the importance of standing out in your branding
  • Delve into whether OTAs are a good or bad thing
  • Outline the slight differences between markets
  • Explain what an A/B test is and why it’s useful

Dennis has been the Founder and CEO of Casiola Vacation Homes since 2014, as well as being the Founder and CEO of Guestor, the world's largest vacation rental investment community! Prior to this, he set up and founded multiple businesses such as PrintConcept.com, Flugia, and Xedron Events. 

Needless to say, Dennis is an impressive and inspiring entrepreneur, and we can’t wait for you to hear what he has to say.


Episode Highlights:

(02:16) Build Your Brand!
(05:58) OTAs: Yay or Nay?
(10:31) Trial & Error in Marketing
(16:36) Every Market is Different, But…


If you enjoyed this episode, make sure to share:





The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 25 Jul 2023 16:21:00 +0000 Inhabit Inhabit 1600 In this episode of How We Grow: The Vacation Rental Show, we’re joined by Dennis Goedheid, the Founder and CEO of Casiola Vacation Homes. Together, he and Lynell discuss why standing out amongst your competitors is so important for your branding, and how OTAs can actually be rather beneficial! In this episode of How We Grow: The Vacation Rental Show, we’re joined by Dennis Goedheid, the Founder and CEO of Casiola Vacation Homes. Together, he and Lynell discuss why standing out amongst your competitors is so important for your branding, and how OTAs can actually be rather beneficial! Vacation Rental Branding, OTA Impact on Vacation Rentals, Exploring Different Rental Markets, A/B Testing for Vacation Rental Success, Entrepreneur Insights from Dennis Goedheid No No The Key to Growth: Do What You Love! With Susan Doull, Owner of Commendable Rentals https://podcasts.fame.so/e/5nzj3q2n-the-key-to-growth-do-what-you-love-with-susan-doull-owner-of-commendable-rentals The Key to Growth: Do What You Love! With Susan Doull, Owner of Commendable Rentals 24 No No 80zv5jp0 Join Lynell Gordon and Susan Doull on this episode of How We Grow: The Vacation Rental Show, as they delve into the importance of loving what you do, why fostering relationships with your employees and owners are equally as important, and how the industry differs from country to country! In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Susan Doull, Owner of Commendable Rentals!

Join them as they:

  • Delve into the importance of loving what you do
  • Outline why your employee and owner relationships are equal
  • Highlight the fundamental qualities of a good business leader

Susan Doull is the Owner of Commendable Rentals LLC, a South Carolina based vacation rental company offering holiday seekers a carefully selected and maintained vacation. They also offer owners professional consulting services and the opportunity to have their property presented and effectively marketed to a high-quality International clientele. 

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 18 Jul 2023 14:43:00 +0000 Inhabit Inhabit 1691 Join Lynell Gordon and Susan Doull on this episode of How We Grow: The Vacation Rental Show, as they delve into the importance of loving what you do, why fostering relationships with your employees and owners are equally as important, and how the industry differs from country to country! Join Lynell Gordon and Susan Doull on this episode of How We Grow: The Vacation Rental Show, as they delve into the importance of loving what you do, why fostering relationships with your employees and owners are equally as important, and how the industry differs from country to country! No No Get Out of the AirBnB Hole with Alex Husner, Chief Marketing Officer at Casago https://podcasts.fame.so/e/rn7qx32n-get-out-of-the-airbnb-hole-with-alex-husner-chief-marketing-officer-at-casago Get Out of the AirBnB Hole with Alex Husner, Chief Marketing Officer at Casago 23 No No k18x37p1 Join host Lynell Gordon in this brilliant episode of How We Grow: The Vacation Rental Show, as she’s joined by Alex Husner, Chief Marketing Officer at Casago, to discuss why a brand identity is so important to a vacation rental business, and how to get out of the AirBnB hole so many businesses find themselves in In this episode of How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Alex Husner, Chief Marketing Officer at Casago, one of the largest professionally managed vacation rental companies in the U.S. She is also the Co-Host of Alex & Annie, along with previous guest of ours, Annie Holcombe. Alex is an STR expert with over a decade of experience in the industry, passionate about developing strategies that drive sales overnight and brand over time!

Join them as they:

  • Dive into the importance of brand identity to a new vacation rental business
  • Outline why user generated content is a godsend
  • Talk about how to get out of the AirBnB hole

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 11 Jul 2023 10:00:00 +0000 Inhabit Inhabit 1497 Join host Lynell Gordon in this brilliant episode of How We Grow: The Vacation Rental Show, as she’s joined by Alex Husner, Chief Marketing Officer at Casago, to discuss why a brand identity is so important to a vacation rental business, and how to get out of the AirBnB hole so many businesses find themselves in Join host Lynell Gordon in this brilliant episode of How We Grow: The Vacation Rental Show, as she’s joined by Alex Husner, Chief Marketing Officer at Casago, to discuss why a brand identity is so important to a vacation rental business, and how to get out of the AirBnB hole so many businesses find themselves in No No Competing on a Disney-Sized Level with Terry Whyte, Owner of Anna Maria Island Beach Rentals https://podcasts.fame.so/e/pnlz7k9n-competing-on-a-disney-sized-level-with-terry-whyte-owner-of-anna-maria-island-beach-rentals Competing on a Disney-Sized Level with Terry Whyte, Owner of Anna Maria Island Beach Rentals 22 No No x0l289v0 Join Lynell Gordon and Terry Whyte, Owner of Anna Maria Island Beach Rentals, as they delve into why the vacation rental industry needs to keep embracing new technologies, and why making mistakes is the only way to learn. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Terry Whyte, Owner of Anna Maria Island Beach Rentals.

Join them as they:

  • Delve into the importance of technology and its place in the industry
  • Discuss why making mistakes is so important to learning
  • Outline why technology frightens vacation rental businesses

Terry Whyte, commonly referred to as a “vacation rental software guy”, is the owner of Anna Maria Island Beach Rentals, a vacation rental company based in Florida. He’s managed AMI for over two decades and was named one of the “Top 20 Most Influential People in Vacation Rental Technology”.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 04 Jul 2023 09:40:00 +0000 Inhabit Inhabit 1096 Join Lynell Gordon and Terry Whyte, Owner of Anna Maria Island Beach Rentals, as they delve into why the vacation rental industry needs to keep embracing new technologies, and why making mistakes is the only way to learn. Join Lynell Gordon and Terry Whyte, Owner of Anna Maria Island Beach Rentals, as they delve into why the vacation rental industry needs to keep embracing new technologies, and why making mistakes is the only way to learn. No No Advocacy is Key with Sharon Walker of Walker Luxury Vacation Rentals https://podcasts.fame.so/e/08jzmy68-advocacy-is-key-with-sharon-walker-of-walker-luxury-vacation-rentals Advocacy is Key with Sharon Walker of Walker Luxury Vacation Rentals 21 No No 41pk3q50 Join host Lynell Gordon and expert guest Sharon Walker, CEO & Owner of Walker Luxury Vacation Rentals, as they discuss Sharon’s passionate advocacy for vacation rentals against governments who are trying to outlaw them, and why you should treat your employees with the utmost appreciation and respect. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by  Sharon Walker, CEO & Owner of Walker Luxury Vacation Rentals.

Join them as they:

  • Dive into the struggles the vacation rental industry is currently facing
  • Discuss what you should include in documents when onboarding new owners
  • Outline how to show your employees you care

Sharon Walker is the CEO and Owner of Walker Luxury Vacation Rentals, who describe themselves as “not a clearinghouse of short-term rentals; rather we are concierges that enjoy helping our discerning, out-of-town clientele enjoy Austin and a 5-star experience.” She is also the Chairman of the Board for Texas Professional Vacation Rental Coalition, and is an owner of multiple properties.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 27 Jun 2023 09:28:00 +0000 Inhabit Inhabit 1430 Join host Lynell Gordon and expert guest Sharon Walker, CEO & Owner of Walker Luxury Vacation Rentals, as they discuss Sharon’s passionate advocacy for vacation rentals against governments who are trying to outlaw them, and why you should treat your employees with the utmost appreciation and respect. Join host Lynell Gordon and expert guest Sharon Walker, CEO & Owner of Walker Luxury Vacation Rentals, as they discuss Sharon’s passionate advocacy for vacation rentals against governments who are trying to outlaw them, and why you should treat your employees with the utmost appreciation and respect. No No Sustaining Relationships in the Rental Business with Claire Reiswerg, Co-Owner and Broker of Sand ‘N Sea Properties https://podcasts.fame.so/e/x8yqj158-sustaining-relationships-in-the-rental-business-with-claire-reiswerg Sustaining Relationships in the Rental Business with Claire Reiswerg, Co-Owner and Broker of Sand ‘N Sea Properties 20 No No l048vly0 On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Claire Reiswerg, Co-Owner and Broker of Sand 'N Sea Properties, to discuss why relationships are absolutely crucial to your vacation rental business and how to nurture them. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Claire Reiswerg, Co-Owner and Broker of Sand ‘N Sea Properties.

Join them as they:

  • Delve into the importance of relationships in this industry
  • Explain why you should be apart of the VRMA
  • Reminisce on old co-workers and heroes

Claire Reiswerg is the Co-Owner and Broker of Sand ‘N Sea Properties, a family-owned vacation rental and real estate company located at Galveston Island. Claire also serves on a variety of community boards and committees which focus on tourism, vacation rentals and real estate; she is the President of the Galveston Rental Managers Association (GARM), and for over a decade has been a member of the Tourism Development Advisory Committee of Galveston Island Park Board of Trustees.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 20 Jun 2023 09:00:00 +0000 Inhabit Inhabit 1196 On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Claire Reiswerg, Co-Owner and Broker of Sand 'N Sea Properties, to discuss why relationships are absolutely crucial to your vacation rental business and how to nurture them. On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Claire Reiswerg, Co-Owner and Broker of Sand 'N Sea Properties, to discuss why relationships are absolutely crucial to your vacation rental business and how to nurture them. No No Pride Yourself on Building Customer Relationships with Caleb Hannon, COO and Founder of Stay Lake Norman https://podcasts.fame.so/e/r8kz31jn-pride-yourself-on-building-customer-relationships-with-caleb-hannon-coo-and-founder-of-stay-lake-norman Pride Yourself on Building Customer Relationships with Caleb Hannon, COO and Founder of Stay Lake Norman 19 No No 71w28590 Join Lynell Gordon and Caleb Hannon, COO and Founder of Stay Lake Norman, as they talk all about why they treat their customers like family; the value of taking calculated risks; as well as why you should never undervalue yourself. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Caleb Hannon, COO and Founder of Stay Lake Norman

Join them as they:

  • Outline why they treat their customers like family
  • Explain the reason they don’t have a pet-fee for guests
  • Discuss the value of taking calculated risks and how they make for successful companies

Caleb has been the COO and Founder of Stay Lake Norman for nearly three years now. But what makes him so unique in the vacation rental industry is his diverse background as the Program/Operations Director for Capstone Climbing and Adventure, as well as being the Director of Recreations Sports and Student Wellness Center at the Midwestern State University. 

Having been involved with so many sporting businesses, it gives him a rather unique perspective on the world of vacation rentals. It’s going to be a great episode!

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 13 Jun 2023 09:00:00 +0000 Inhabit Inhabit 1396 Join Lynell Gordon and Caleb Hannon, COO and Founder of Stay Lake Norman, as they talk all about why they treat their customers like family; the value of taking calculated risks; as well as why you should never undervalue yourself. Join Lynell Gordon and Caleb Hannon, COO and Founder of Stay Lake Norman, as they talk all about why they treat their customers like family; the value of taking calculated risks; as well as why you should never undervalue yourself. Customer-centric approach, Pet-friendly policy, Calculated risks in business, Diverse background in sports and recreation, Unique perspective on vacation rentals No No Vacation Rental Marketing: Advice From an Expert with Annie Munro Sloan, Co-Founder & CEO of The Host Co https://podcasts.fame.so/e/08jzk7y8-vacation-rental-marketing-advice-annie-munro-sloan-co-founder-ceo-of-the-host-co Vacation Rental Marketing: Advice From an Expert with Annie Munro Sloan, Co-Founder & CEO of The Host Co 18 No No 41pkzwq0 In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Annie Munro Sloan, Co-Founder & CEO of The Host Co, take a deep dive into some of the best tips for keeping your customers happy and providing them a beautiful experience. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Annie Munro Sloan, Co-Founder & CEO of The Host Co, take a deep dive into some of the best tips for keeping your customers happy and providing them a beautiful experience.

Join them as they:

  • Discuss the importance of having good property managers.
  • Delve into invaluable marketing tips for a vacation rental business
  • Outline why your guests should have a beautiful experience
     
Annie is the Co-Founder and CEO of The Host Co, a digital commerce marketplace for short-term rentals. Prior to this, she was the Creative Director of Facebook (Jan 2020 - Dec 2020) and of Twitter (Jul 2017 - December 2019). She also worked in film and TV as a producer for some HGTV shows!

With such an interesting and varied background, we can’t wait to hear what wisdom Annie has to offer!

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 06 Jun 2023 09:57:00 +0000 Inhabit Inhabit 1214 In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Annie Munro Sloan, Co-Founder & CEO of The Host Co, take a deep dive into some of the best tips for keeping your customers happy and providing them a beautiful experience. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Annie Munro Sloan, Co-Founder & CEO of The Host Co, take a deep dive into some of the best tips for keeping your customers happy and providing them a beautiful experience. No No How to Increase Your Direct Bookings with Damian Sheridan, Founder and Director of Scale Rentals Show https://podcasts.fame.so/e/rnkzlr38-how-to-increase-your-direct-bookings-with-damian-sheridan-founder-and-director-of-scale-rentals-show How to Increase Your Direct Bookings with Damian Sheridan, Founder and Director of Scale Rentals Show 17 No No 70w2jn81 In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Damian Sheridan, Founder and Director of Scale Rentals Show, to discuss why perfecting the SEO process is so lengthy and important, and why having a website for your business is absolutely necessary. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Damian Sheridan, Founder and Director of Scale Rentals Show.

Join them as they:

  • Delve into the lengthy, time consuming process that is perfecting your SEO
  • Explain why customers aren’t booking directly through companies
  • Discuss why having a website is such a necessity for your success

Damian Sheridan is the Founder and Director of Sale Rental Show, a yearly conference for short term rental property management companies. On top of that, Damian is also the Founder and Director of The Book Direct Network and Show, and was previously an SEO Strategist and Trainer at SEO Connect.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 30 May 2023 10:38:00 +0000 Inhabit Inhabit 1379 In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Damian Sheridan, Founder and Director of Scale Rentals Show, to discuss why perfecting the SEO process is so lengthy and important, and why having a website for your business is absolutely necessary. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Damian Sheridan, Founder and Director of Scale Rentals Show, to discuss why perfecting the SEO process is so lengthy and important, and why having a website for your business is absolutely necessary. No No Why You Should Spread Your Distribution Channels with Simon Lehmann, Co-Founder and CEO of AJL Atelier https://podcasts.fame.so/e/x81v45zn-spread-your-distribution-channels-with-simon-lehmann Why You Should Spread Your Distribution Channels with Simon Lehmann, Co-Founder and CEO of AJL Atelier 16 No No 7134pn50 Join Lynell Gordon and Simon Lehmann, Co-Founder and CEO of AJL Atelier, as they discuss why you should always spread your distribution channels, instead of just clinging to one, and why profitability is not to be taken lightly. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Simon Lehmann, Co-Founder and CEO of AJL Atelier.

Join them as they:

  • Explain why profitability is so vital to a company’s survival
  • Delve into the reasoning behind widely spreading your distribution channels
  • Reflect on some of the toughest times in the industry

Simon Lehmann is the Co-Founder and CEO of AJL Atelier, a boutique consultancy that specializes in the international private accommodation and vacation rental industry, where he helps firms buy, sell and get funding to grow their businesses. He is also an Advisor at Central, and a Board Member of several companies including Breezeway and Viselio.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 23 May 2023 09:40:00 +0000 Inhabit Inhabit 1252 Join Lynell Gordon and Simon Lehmann, Co-Founder and CEO of AJL Atelier, as they discuss why you should always spread your distribution channels, instead of just clinging to one, and why profitability is not to be taken lightly. Join Lynell Gordon and Simon Lehmann, Co-Founder and CEO of AJL Atelier, as they discuss why you should always spread your distribution channels, instead of just clinging to one, and why profitability is not to be taken lightly. No No The Misinterpretation of Distribution Channels with Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas https://podcasts.fame.so/e/vnw64168-the-misinterpretation-of-distribution-channels-with-annie-holcombe-director-of-business-development-for-the-us-canada-at-marriott-homes-villas The Misinterpretation of Distribution Channels with Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas 15 No No 81xp7mp1 Join Lynell Gordon and Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas, as they discuss why you shouldn’t rely too much on third-party distribution channels. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas.

Join them as they:

  • Discuss why you should be wary of relying too much on third-party distribution channels
  • Debate whether or not customer acquisition is more important than customer retention
  • Explain why you should always do your research on properties

Annie Holcombe is a deeply knowledgeable expert in the vacation rental industry with over thirty years of experience under her belt. She is the Director of Business Development for the US & Canada at Marriott Homes & Villas, and is also a co-host of the Alex & Annie Vacation Rental Podcast.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 16 May 2023 10:13:00 +0000 Inhabit Inhabit 1315 Join Lynell Gordon and Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas, as they discuss why you shouldn’t rely too much on third-party distribution channels. Join Lynell Gordon and Annie Holcombe, Director of Business Development for the US & Canada at Marriott Homes & Villas, as they discuss why you shouldn’t rely too much on third-party distribution channels. No No Selling the Experience Instead of the Product with Dennis Robinson, Marketing Manager at Midgett Realty https://podcasts.fame.so/e/v856l9wn-selling-experience-instead-of-product-dennis-robinson-midgett-realty Selling the Experience Instead of the Product with Dennis Robinson, Marketing Manager at Midgett Realty 14 No No 81qv7lj0 Join Lynell Gordon and Dennis Robinson as they take a deep dive into the intricacies of running a vacation rental business on a beautiful yet secluded island, as well as what tips and tricks could help you do the same! In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Dennis Robinson, Marketing Manager at Midgett Realty

Join them as they:

  • Explore the intricacies of running a vacation rental business on a small and secluded island
  • Discuss why you should focus on strategic growth
  • Reveal some of his creative and successful marketing campaigns

Dennis also shares some hilarious stories from his time in the rental industry - one involving a dramatic incident with spray-tan, and another involving a massive hidden shipwreck!

Dennis Robinson is the Marketing Manager at Midgett Realty, a locally-owned and operated Hatteras vacation rentals and property management company, serving the people of the Outer Banks of North Carolina since the 1960s. He has held his position for two decades now and is still going stronger than ever.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 09 May 2023 10:21:00 +0000 Inhabit Inhabit 1088 Join Lynell Gordon and Dennis Robinson as they take a deep dive into the intricacies of running a vacation rental business on a beautiful yet secluded island, as well as what tips and tricks could help you do the same! Join Lynell Gordon and Dennis Robinson as they take a deep dive into the intricacies of running a vacation rental business on a beautiful yet secluded island, as well as what tips and tricks could help you do the same! Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution, Evan Dolgow, ChatGPT No No Sustaining Customer and Client Relationships with Roxann Olson, Property Manager at Voyago Vacation Rentals https://podcasts.fame.so/e/x81v6w9n-customer-client-relationships-roxann-olson-voyago-vacation-rentals Sustaining Customer and Client Relationships with Roxann Olson, Property Manager at Voyago Vacation Rentals 13 No No 71347x80 Join Lynell Gordon and Roxann Olson, Property Manager at Voyago Vacation Rentals, as they discuss why building relationships with property owners is so intrinsically vital, as well as the importance of the customer experience. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Roxann Olson, Property Manager at Voyago Vacation Rentals.

Join them as they:

  • Discuss the importance of the customer experience
  • Delve into the essentiality of building relationships with property owners
  • Explain why having a mentor is so helpful

Roxann also shares one of her favorite guest stories concerning utilities and a teapot!

Roxann Olson is the Property Manager at Voyago Vacation Rentals, a vacation rental company specializing in providing a worry-free, hands-off experience for owners and guests alike!

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 02 May 2023 09:36:00 +0000 Inhabit Inhabit 892 Join Lynell Gordon and Roxann Olson, Property Manager at Voyago Vacation Rentals, as they discuss why building relationships with property owners is so intrinsically vital, as well as the importance of the customer experience. Join Lynell Gordon and Roxann Olson, Property Manager at Voyago Vacation Rentals, as they discuss why building relationships with property owners is so intrinsically vital, as well as the importance of the customer experience. Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution, Evan Dolgow, ChatGPT No No Can AI Impact the Hospitality World? with Evan Dolgow, Head of Predictive Hospitality at Aidaptive https://podcasts.fame.so/e/v8w666qn-ai-impact-hospitality-evan-dolgow-aidaptive Can AI Impact the Hospitality World? with Evan Dolgow, Head of Predictive Hospitality at Aidaptive 12 No No 80xpppj0 Join Lynell Gordon and Evan Dolgow as they take a deep dive into how AI and ChatGPT is impacting the way hospitality works, as well as whether or not it’s here to stay for the foreseeable future! In this very special episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by a rather different guest than previous ones: Evan Dolgow, Head of Predictive Hospitality at Aidaptive.

Join them as they:

  • Delve into the impact ChatGPT and AI has on the hospitality industry
  • Discuss the way Chatbots are used on Vacation Rental websites and how it can benefit us tremendously (if done right)
  • Highlight whether or not AI is here to stay for the foreseeable future!

Evan Golgow is the Head of Predictive Hospitality at Aidaptive, an organization providing predictive personalization engines for ecommerce and hospitality, driving revenue on autopilot. He is also the Chairman of the Gift of Life: Speaker Series and the Co-Founder of Enhance Acquisitions. Prior to these roles, he was the Founder of SoFloLuxe, and the Head of Sales and Business Development at Ariel Consultants LLC.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 25 Apr 2023 10:21:00 +0000 Inhabit Inhabit 847 Join Lynell Gordon and Evan Dolgow as they take a deep dive into how AI and ChatGPT is impacting the way hospitality works, as well as whether or not it’s here to stay for the foreseeable future! Join Lynell Gordon and Evan Dolgow as they take a deep dive into how AI and ChatGPT is impacting the way hospitality works, as well as whether or not it’s here to stay for the foreseeable future! Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution, Evan Dolgow, ChatGPT No No Why Vacation Rental Businesses Need to Focus on Branding with Brian Olson, President of Northwest Vacation Rental Professionals https://podcasts.fame.so/e/1n227rmn-vacation-rental-businesses-branding-brian-olson Why Vacation Rental Businesses Need to Focus on Branding with Brian Olson, President of Northwest Vacation Rental Professionals 11 No No 2194n9y0 Join industry veterans Lynell Gordon and Brian Olson in this insightful episode of How We Grow, as they discuss the inner workings of property management agencies and highlight some key property management strategies to scale your vacation rental business. In this episode of the How We Grow: The Vacation Rental Show, Lynell Gordon is joined by Brian Olson, Owner of Beachcomber Vacation Homes and President of Northwest Vacation Rental Professionals (NWVRP), to discuss the peaks and troughs of starting a vacation rental business, as well as some invaluable advice for those looking to grow.

Join them as they:

  • Dive into why you shouldn’t overbrand your vacation rental business
  • Outline why tech is necessary to growth
  • Talk about the importance of treating every employee equally

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 18 Apr 2023 09:30:00 +0000 Inhabit Inhabit 1608 Join industry veterans Lynell Gordon and Brian Olson in this insightful episode of How We Grow, as they discuss the inner workings of property management agencies and highlight some key property management strategies to scale your vacation rental business. Join industry veterans Lynell Gordon and Brian Olson in this insightful episode of How We Grow, as they discuss the inner workings of property management agencies and highlight some key property management strategies to scale your vacation rental business. Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No Advocacy, Regulations and Real Estate Market Trends With Dru Brown, Managing Partner and Co-Founder at Island Time Hilton Head https://podcasts.fame.so/e/28xjr078-advocacy-regulations-real-estate-market-trends-dru-brown Advocacy, Regulations and Real Estate Market Trends With Dru Brown, Managing Partner and Co-Founder at Island Time Hilton Head 10 No No 60mpq6n1 Dru Brown explains how he built vacation rental startup Island Time Hilton Head from the ground up and how he was able to achieve significant growth in just three years. In this episode of How We Grow: The Vacation Rental Show, Dru Brown, Managing Partner and Co-Founder of Island Time Hilton Head, drops in to chat with host Lynell Gordon about organic growth. Dru shares lessons he’s learned from ups and downs over his seventeen-year career as he recounts how he grew his business from nothing to 120 properties in three years. 
 
Join them as they:

  • Discuss how to shape your vision
  • Detail the secret to Island Time Hilton Head’s rapid growth
  • Outline specific organic growth strategies
  • Explain what you can expect as a new business owner

Dru also tells a few of his favorite stories, including a "wild" story about a guest and a surprisingly sweet owner. 

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 11 Apr 2023 11:10:00 +0000 Inhabit Inhabit 1699 Dru Brown explains how he built vacation rental startup Island Time Hilton Head from the ground up and how he was able to achieve significant growth in just three years. Dru Brown explains how he built vacation rental startup Island Time Hilton Head from the ground up and how he was able to achieve significant growth in just three years. Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No Creating a Fanbase and How to Rebrand an Established Business with Tom Goodwin, CEO of Mountain Laurel Chalets https://podcasts.fame.so/e/p8lz1wz8-rebrand-established-business-tom-goodwin Creating a Fanbase and How to Rebrand an Established Business with Tom Goodwin, CEO of Mountain Laurel Chalets 9 No No x1l2m321 Lynell Gordon and guest Tom Goodwin explore the power of personalization. Through real-life examples, Tom illustrates how to drive engagement and increase customer satisfaction. Tom Goodwin is CEO of Mountain Laurel Chalets, a family-owned cabin rental company with a 50 year legacy in the hospitality industry. He joins Lynell to discuss his experience in the vacation rental industry and how he looks for opportunities to humanize and personalize the business. 

Through stories and examples, Tom shares insight from twelve years of building relationships with owners and guests for a property management company that has kept up with the times since 1972. Listen to this episode of How We Grow, the Vacation Rental Show, to learn marketing strategies to drive engagement. 

If you enjoyed this episode, make sure to share:


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 04 Apr 2023 11:10:00 +0000 Inhabit Inhabit 1068 Lynell Gordon and guest Tom Goodwin explore the power of personalization. Through real-life examples, Tom illustrates how to drive engagement and increase customer satisfaction. Lynell Gordon and guest Tom Goodwin explore the power of personalization. Through real-life examples, Tom illustrates how to drive engagement and increase customer satisfaction. Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No How to Run a Successful Boutique Vacation Rental Business with Kellee Daugherty, President and Owner of Daugherty Management & DM Vacations https://podcasts.fame.so/e/2n6j9mqn-boutique-vacation-rental-kellee-daugherty How to Run a Successful Boutique Vacation Rental Business with Kellee Daugherty, President and Owner of Daugherty Management & DM Vacations 8 No No j024n7r0 Join Lynell Gordon and Kellee Daugherty as they delve into the value of private memberships, discuss how to stay profitable amidst seasonality, and discuss strategies to run a successful boutique vacation rental business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Kellee Daugherty, President and Owner of Daugherty Management & DM Vacations.

Join them as they discuss:

  • Vacation rental strategies
  • How to stay profitable amidst seasonality
  • Approaches to running a successful boutique vacation rental business
 
Kellee shares some inspirational strategies for managing seasonality and actionable tips for homeowners.

Kellee Daugherty is the President and Owner of Daugherty Management & DM Vacations, a luxury vacation management company in the Sandpoint and Coeur d'Alene (CDA) areas. Their experienced business team has set the highest standard for professionalism and care for owners, homes, and guests since 2009. 

If you enjoyed this episode, make sure to share:


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Mar 2023 10:30:00 +0000 Inhabit Inhabit 1433 Join Lynell Gordon and Kellee Daugherty as they delve into the value of private memberships, discuss how to stay profitable amidst seasonality, and discuss strategies to run a successful boutique vacation rental business. Join Lynell Gordon and Kellee Daugherty as they delve into the value of private memberships, discuss how to stay profitable amidst seasonality, and discuss strategies to run a successful boutique vacation rental business. Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No Why Authenticity is Key with Tyler Hurst, VP of Operations at Utah Vacation Rental Managers Association https://podcasts.fame.so/e/6nrz1qmn-authenticity-is-key-tyler-hurst Why Authenticity is Key with Tyler Hurst, VP of Operations at Utah Vacation Rental Managers Association 7 No No 8154kwy0 In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Tyler Hurst take a deep dive into why authenticity is the most important quality to have in the vacation rental business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Tyler Hurst, VP of Operations at Utah Vacation Rental Managers Association take a deep dive into why authenticity is the most important quality to have in the vacation rental business.

Join them as they:

  • Discuss the impact of building solid relationships with homeowners
  • Recount stories from earlier on in their career and what they learned
  • Dive into why you need to delegate your work; you won’t be good at everything


Tyler Hurst is the Vice President of Operations at Utah Vacation Rental Managers Association, an association that works worldwide on behalf of managers and supplier members to advance the vacation rental industry through education, information, networking, research, and advocacy. He has also been in the Sales Operation at 123Decal for fifteen years and is an Investor in Capital Auto Loan.

Needless to say, Tyler is a very smart man but, as you will find out in this episode, is too modest to admit it.

If you enjoyed this episode, make sure to:


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 21 Mar 2023 12:00:00 +0000 Inhabit Inhabit 2558 In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Tyler Hurst take a deep dive into why authenticity is the most important quality to have in the vacation rental business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon and Tyler Hurst take a deep dive into why authenticity is the most important quality to have in the vacation rental business. Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No The Importance of Private Memberships to Short-Term Rental Success with Ed Middlebrooks, Owner at Full Price For Your House https://podcasts.fame.so/e/68r2x5p8-private-memberships-short-term-rentals-ed-middlebrooks The Importance of Private Memberships to Short-Term Rental Success with Ed Middlebrooks, Owner at Full Price For Your House 6 No No 805723m0 Join Lynell Gordon and Ed Middlebrooks as they take a deep dive into the value of private memberships, discuss short-term rental rules and regulations, and highlight some rental property investing strategies to add to your playbook. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Ed Middlebrooks, Owner of Full Price For Your House.

Join them as they:

  • Dive into the value of private memberships
  • Discuss short-term rental rules and regulations
  • Highlight some rental property investing strategies to add to your playbook. 


Ed also shares some hilarious stories from his time in the short-term rental industry and actionable tips for homeowners.

Ed Middlebrooks is the Owner of Full Price For Your House, a real estate entrepreneur and investor specializing in investment deals that offer more value for sellers than traditional investments.

If you enjoyed this episode, make sure to:


The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 14 Mar 2023 12:00:00 +0000 Inhabit Inhabit 1191 Join Lynell Gordon and Ed Middlebrooks as they take a deep dive into the value of private memberships, discuss short-term rental rules and regulations, and highlight some rental property investing strategies to add to your playbook. Join Lynell Gordon and Ed Middlebrooks as they take a deep dive into the value of private memberships, discuss short-term rental rules and regulations, and highlight some rental property investing strategies to add to your playbook. The Importance of Private Memberships to Short-Term Rental Success, Ed Middlebrooks, Owner at Full Price For Your House, Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No The Evolution and Growth of the Rental Industry with Brandy Canaley https://podcasts.fame.so/e/28xjwq48-evolution-of-rental-industry-brandy-canaley The Evolution and Growth of the Rental Industry with Brandy Canaley 5 No No 60mp83r1 On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Brandy Canaley, Chief Operating Officer at Roami, to discuss how the rental industry has grown and evolved over the last few years, as well as the freedom that comes with professional independence. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Brandy Canaley, Chief Operating Officer at Roami.

Join them as they:

  • Reflect on how much the rental industry has grown
  • Delve into how important it is to make an impact on others
  • Explain why ignoring the media frenzy will be extremely beneficial to your business

Brandy Canaley is the Chief Operating Officer at Roami, a vacation rental company managing property on behalf of owners, from furnishing to reservations and maintenance. Brandy has helped the company grow from a bootstrapped group with only a few employees, to an exceedingly well-run organization. She is also a Forbes 30 Under 30 in Consumer Technology.

If you enjoyed this episode, make sure to:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 07 Mar 2023 12:00:00 +0000 Inhabit Inhabit 1510 On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Brandy Canaley, Chief Operating Officer at Roami, to discuss how the rental industry has grown and evolved over the last few years, as well as the freedom that comes with professional independence. On this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Brandy Canaley, Chief Operating Officer at Roami, to discuss how the rental industry has grown and evolved over the last few years, as well as the freedom that comes with professional independence. The Evolution and Growth of the Rental Industry, Brandreth Canaley, Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No Succeeding as a Property Manager - from Beginner to Seller with Jodi Refosco, Founder of Taylor-Made Deep Creek Vacations & Sales https://podcasts.fame.so/e/rnk136ln-succeeding-property-manager-jodi-refosco Succeeding as a Property Manager - from Beginner to Seller with Jodi Refosco, Founder of Taylor-Made Deep Creek Vacations & Sales 1 No No 70w58mj0 This week on How We Grow: The Vacation Rental Show, Host Lynell Gordon is joined by Jodi Refosco to discuss the keys to developing every area of your business. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon welcomes Jodi Refosco, Founder at Taylor-Made Deep Creek Vacations & Sales. 

Join them as they:

  • Outline strategies every vacation business rental needs to survive.
  • Explore the benefits of getting involved with the local community.
  • Discuss tactics you can use to differentiate your business.

Jodi Refosco, Founder of Taylor-Made Deep Creek Vacations & Sales, is a respected leader in the hospitality management industry. She loves working with people and is passionate about sharing knowledge and advancing the industry.

 If you enjoyed this episode, make sure to:

  • Subscribe, rate, and review
  • Instructions on how to rate and review the show can be found here 

Share this episode:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Feb 2023 02:00:00 +0000 Inhabit Inhabit 2764 This week on How We Grow: The Vacation Rental Show, Host Lynell Gordon is joined by Jodi Refosco to discuss the keys to developing every area of your business. This week on How We Grow: The Vacation Rental Show, Host Lynell Gordon is joined by Jodi Refosco to discuss the keys to developing every area of your business. Succeeding as a Property Manager - from Beginner to Seller, Jodi Refosco, Founder of Taylor-Made Deep Creek Vacations & Sales, Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No From Start-Up to Selling the Company - the Ultimate Property Manager Success Story with Mike Harrington, Founder & CEO of Carolina Retreats https://podcasts.fame.so/e/48914jy8-property-manager-success-mike-harrington From Start-Up to Selling the Company - the Ultimate Property Manager Success Story with Mike Harrington, Founder & CEO of Carolina Retreats 2 No No v17xnwy0 Join Lynell Gordon and Mike Harrington as they discuss vacation rental management and how to get started, scale, and eventually sell. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Mike Harrington, Founder & CEO of Carolina Retreats.

Join them as they:

  • Dive into starting a vacation rental management business
  • Explore how to scale your company
  • Stress the importance of hiring smart people as part of the scaling process

In addition to providing practical advice on vacation rental management, Mike gives actionable tips on getting started, scaling, and eventually selling.

Mike Harrington is the Founder and CEO of Carolina Retreats, a modern hospitality, and vacation rental management company focused on creating unforgettable, authentic experiences for guests and protecting their client's hard-earned assets while maximizing their income and occupancy potential.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Feb 2023 02:00:00 +0000 Inhabit Inhabit 2116 Join Lynell Gordon and Mike Harrington as they discuss vacation rental management and how to get started, scale, and eventually sell. Join Lynell Gordon and Mike Harrington as they discuss vacation rental management and how to get started, scale, and eventually sell. From Start-Up to Selling the Company - the Ultimate Property Manager Success Story, Mike Harrington, Founder & CEO of Carolina Retreats, Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No Balancing Growth with Service with Tom Stewart, Chief Operating Officer, Resort Realty Outer Banks NC https://podcasts.fame.so/e/0njlrrjn-balancing-growth-service-tom-stewart Balancing Growth with Service with Tom Stewart, Chief Operating Officer, Resort Realty Outer Banks NC 4 No No 40prvvn0 Join host Lynell Gordon and this week’s guest Tom Stewart on this informative episode of How We Grow: The Vacation Rental Show, as they discuss Tom’s best customer and owner acquisition strategies and how to grow and manage your inventory of properties. In this episode of How We Grow: The Vacation Rental Show, host Lynell Gordon is joined by Tom Stewart, Chief Operating Officer, Resort Realty Outer Banks NC. 

Tom and Lynell explore:

  • How to grow your inventory of vacation rental properties
  • Tom’s best strategies for growing your business
  • Top approaches for owner acquisition

Tom Stewart is Chief Operating Officer, Resort Realty Outer Banks NC, a 
premier Outer Banks vacation rental company, on a mission to provide the ultimate experience for property owners, guests, and employees, utilizing the most innovative techniques and unparalleled customer service.

If you enjoyed this episode, make sure to share:




The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Feb 2023 02:00:00 +0000 Inhabit Inhabit 3049 Join host Lynell Gordon and this week’s guest Tom Stewart on this informative episode of How We Grow: The Vacation Rental Show, as they discuss Tom’s best customer and owner acquisition strategies and how to grow and manage your inventory of properties. Join host Lynell Gordon and this week’s guest Tom Stewart on this informative episode of How We Grow: The Vacation Rental Show, as they discuss Tom’s best customer and owner acquisition strategies and how to grow and manage your inventory of properties. Balancing Growth with Service, Tom Stewart, Chief Operating Officer, Resort Realty Outer Banks NC,Vacation rentals, Vacation rentals near me, Vacation rental management, Vacation rental management fees, Vacation rental management software, Vacation rental management association, Vacation rental management companies, Vacation property management, Short term rental management, Short term rental management software, Vacation Rental Success, Vacation Rental Machine, Vacation Rental Revolution No No Wow Customers and Grow Your Business with Tim Cafferty https://podcasts.fame.so/e/183l19vn-wow-customers-with-tim-cafferty Wow Customers and Grow Your Business with Tim Cafferty 3 No No m0j58xr1 Tim Cafferty, President at Sandbridge Blue Realty Services & Outer Banks Blue Realty Services, shares his inspirational story and details how he grew his business from 10 properties to over 1,000 in 5 years. Ever since he can remember, Tim Cafferty has been in the vacation rental business. He remembers being "eight years old, carrying linens out to the guests' cars." 

In this episode of the How We Grow: The Vacation Rental Show, Tim shares the lessons he's learned from a lifetime of experience in the hospitality industry. He emphasizes the importance of customer service and integrity in business and provides advice on planning for growth.

From acquisition to growth development, you'll hear stories recounting how he started his business. Listen to this episode to get tips on how to establish your business, build relationships with owners and guests, and expand your horizons.

If you enjoyed this episode, make sure to share:



The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Tue, 28 Feb 2023 02:00:00 +0000 Inhabit Inhabit 1958 Tim Cafferty, President at Sandbridge Blue Realty Services & Outer Banks Blue Realty Services, shares his inspirational story and details how he grew his business from 10 properties to over 1,000 in 5 years. Tim Cafferty, President at Sandbridge Blue Realty Services & Outer Banks Blue Realty Services, shares his inspirational story and details how he grew his business from 10 properties to over 1,000 in 5 years. No No Trailer - How We Grow: The Vacation Rental Show hosted by Lynell Gordon https://podcasts.fame.so/e/58z45r28-trailer-how-we-grow Trailer - How We Grow: The Vacation Rental Show hosted by Lynell Gordon 0 No No 81z6q4p1 Welcome to How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon. Stuck in a rut with your vacation rental? Don’t know the best way to begin, improve or scale your business? Never fear, we’re going to show you how we grow.

Welcome to your essential vacation rental playbook, How We Grow: The Vacation Rental Show.

Tune in every week, as we share the best advice, insights, and strategies to help you grow your vacation rental business.

The Vacation Rental Show is handcrafted by our friends over at: fame.so

Previous guests include: Jim DeVos of Best Beach Getaways, Stacy Wesson of Cascara Vacation Rentals, Michael Friedman of The Simple Life Hospitality, Steve Caron of Inhabit, John An of TechTape, Jessica Gillingham of Abode Worldwide, Justin Ford of Breezeway, Mahwussh Alam of One Perfect Stay, Sofia Rossato of Inhabit, and many more.

Check out the three most downloaded episodes:




Got a question for The Vacation Rental Show?
Our host, Lynell Gordon, is answering your vacation rental questions in our new segment: Ask Lynell.

Whether you’re navigating pricing strategy, owner retention, tech stack decisions, franchise growth, or operational scaling — no question is too big or too niche.

Submit your question in writing, audio, or video — whatever works for you. Lynell and her industry expert guests will select real questions from property managers like you and answer them on the show.

👉 Submit your question here: https://lnkd.in/eFy_6ssW 

Tune in to hear your answer featured on The Vacation Rental Show.


Are you a vacation rental industry leader looking to share your expertise? We're seeking innovative voices to join our conversation about growing and scaling vacation rental businesses.

The Vacation Rental Show reaches thousands of property managers worldwide. We're particularly interested in perspectives on:

  • Scaling your vacation rental portfolio
  • Optimizing guest experiences
  • Revenue management strategies
  • Industry trends and market insights

]]> Mon, 13 Feb 2023 04:07:00 +0000 Local Social Inc. Local Social Inc. 75 Welcome to How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon. Welcome to How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon. No No